Honda Accord Complaints (2009)

727 consumer complaints on file.

#11041619October 31, 2017
UNKNOWN OR OTHER
I DIDN'T PURCHASE THE VEHICLE UNTIL OCTOBER 20,2015 FOR MY DAUGHTER TO DRIVE AND WHEN I TOOK IT TO A DEALER THEY TOLD ME THAT THERE WAS A RECALL ON THE VEHICLE BUT THEY COULDN'T FIX IT WITHOUT WRITING PAPERWORK. BUT WHEN I LOOK BUT THE TO SEE IF MY VEHICLE HAD AN AIR BAG RECALL THAT HOW I FOUND OUT ABOUT THE NOSE RECALL THAT HASN'T BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034930October 31, 2017
ENGINE
2009 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO STICKING PISTON RINGS RESULTING IN HIGH ENGINE OIL CONSUMPTION. *LD THE CONSUMER STATED THE MANUFACTURER WOULD NOT COMPLETELY HONOR THE RECALL DUE TO IT BEING OUT OF WARRANTY. THE CONSUMER STATED THE DEALER BEGAN TESTING THE VEHICLE WITHOUT PROVIDING AN EXPIRATION DATE TO COMPLETE THE TESTS. BY THE TIME OIL CONSUMPTION TESTS WERE COMPLETED, THE WARRANTY RAN OUT. THE MANUFACTURER OFFERED TO COVER A PORTION OF THE REPAIR COST. THE CONSUMER BELIEVED THE MANUFACTURER SHOULD COVER THE FULL REPAIR COSTS UNDER THE WARRANTY. UPDATED 10/31/201/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041677October 31, 2017
ENGINE
FAULTY VTC ACTUATOR - THIS IS A KNOWN ONGOING PROBLEM WITH HONDA CARS BUT NO RECALL HAS BEEN ISSUED. $600-$700 TO GET REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040870October 29, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRONIC STABILITY SENSOR COMES ON, VEHICLE SHUTS OFF/LOSES POWER WHILE DRIVING. ONCE OFF, THERE'S A PERIOD OF ABOUT 10 SECONDS BEFORE IT CAN COME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040406October 27, 2017
AIR BAGS
TAKATA AIRBAGS I CALLED NUMEROUS TIMES LAST YEAR AND TWO YEARS AGO BECAUSE MY PASSENGER AIRBAG LIGHT WOULD KEEP COMING ON AND THE VEHICLE WAS NEVER IN A MAJOR ACCIDENT TO SET OFF THE PASSENGER AIRBAG. I COMPLAINED IN PERSON AT A HONDA DEALERSHIP OF LISLE TO A RAY UNDERWOOD. RAY CLAIMED THAT NOTHING WAS WRONG AND THEY REFUSED TO DO ANYTHING TO MY VEHICLE UNTIL I PAID A MINIMUM $100 TESTING FEE. I AM A COLLEGE STUDENT WHO DOESNT HAVE ALOT OF EXTRA INCOME SO I WAS UNABLE TO PAY FOR THE FEE. I ARGUED THAT THIS SHOULD HAVE BEEN FREE DO TO THE SERIOUSNESS OF THE CLAIM CONSIDERING I HAVE PASSENGERS IN MY VEHICLE ALL THE TIME AND I WOULD NEVER WANT TO PUT THEM IN HARMS WAY. RAY AGAIN REFUSED TO DO ANYTHING. I CALLED HONDA AND THEY REFUSED TO REIMBURSE ME FOR THE FEE. NOW ABOUT 2 YEARS LATER I RECEIVED 2 LETTERS IN THE MAIL ABOUT MY VEHICLE HAVING DEFECTIVE AIRBAGS! ARE YOU PEOPLE IGNORANT, INCOMPETENT, STUPID OR ALL 3? I AM CURRENTLY GIVING ALL DOCUMENTATION TO MY LAWYER FOR FURTHER ACTION. I WANT HONDA OF LISLE REPORTED TO THE BETTER BUSINESS BUREAU AS WELL AS THEIR GENERAL MANAGER KEN UNDERWOOD. THIS IS A SHADY WAY TO CONDUCT BUSINESS AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED DO TO THEIR NEGLIGENCE AS WELL AS TAKATA'S NEGLIGENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034421October 18, 2017
POWER TRAIN
"6 SPEED MANUAL TRANSMISSION WILL NOT SHIFT INTO 3RD GEAR" WHEN ACCELERATING AT A SLOW TO MODERATE PACE, THE TRANSMISSION WILL NOT ENTER 3RD GEAR WHEN SHIFTING FROM 2ND GEAR. THE PROBLEM OCCURS RANDOMLY AND IS THEREFORE A DANGER TO EVERYONE ON THE ROAD. HONDA 3RD GEAR TSB ON 6 SPEED MANUAL TRANSMISSIONS DID NOT RESOLVE THE ISSUE. FOR A THOROUGH DESCRIPTION OF THIS ISSUE AS DESCRIBED BY ANOTHER PLEASE VISIT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=5V_J9CT2JRQ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023466September 14, 2017
SERVICE BRAKES
I BOUGHT CAR CPO AND REAR PADS WERE SUPPOSED TO BE NEW. A YEAR LATER, I STARTED HAVING PROBLEMS WITH MY REAR BRAKE PADS (HIGH PITCH NOISE, BURNT SMELL). TOOK IT TO A DEALERSHIP. THEY CHARGED ME OVER $160.00 FOR CLEANING AND LUBRICATING. A MONTH AND A HALF LATER - THE SAME PROBLEM APPEARS AGAIN. TOOK IT TO A LOCAL MECHANIC. I WAS CHARGED $220 FOR CLEANING, LUBRICATING AND NEW BRAKE PADS REPLACEMENT. TWO AND A HALF YEARS LATER, STARTED HAVING PROBLEMS AGAIN. RUSTED REAR ROTORS, 20% LEFT OF THE REAR PADS. ALL NEEDS A REPLACEMENT - $350.00 BILL. I HAD PUT A LITTLE LESS THAN 20K MILES FOR THE PAST TWO AND A HALF YEARS. FRONT BRAKES HAVEN'T HAD AN ISSUE AND ARE STILL USABLE. IT APPEARS THAT I AM NOT ALONE AND A LOT OF OWNERS OF THE SAME MAKE AND MODEL REPORT THE SAME ISSUES. THIS IS SO RIDICULOUS. I WOULD LIKE HONDA TO ACKNOWLEDGE BAD DESIGN AND REPLACE IT IN THE VEHICLE ALTOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023337September 13, 2017
ENGINE
HONDA ACCORD 2009 - CURRENTLY 62K MILES. ENGINE RATTLES ON START UP AND ALSO ON ACCELERATION. CONTACTED HONDA DEALERSHIP ABOUT THE SPORADIC FLASHING OIL LIGHT AND RATTLING NOISE. DEALERSHIP CONFIRMED NO LEAKING OIL, BUT THERE WAS OIL CONSUMPTION. NOW INVOLVED WITH A OIL CONSUMPTION TEST. DEALERSHIP COULDN'T REPLICATE THE RATTLING NOISE. WE NEVER RECEIVED THE NOTICE FROM HONDA ON THE SERVICE BULLETIN ABOUT OIL CONSUMPTION. CURRENTLY 1K MILES INTO THE CONSUMPTION TEST AND WE ARE HALFWAY TO THE LOWER MARK ON THE DIPSTICK. UPDATED THE DEALERSHIP OF THE STATUS AND WAS TOLD NOT TO BRING IT BACK UNTIL IT WAS AT THE LOWER MARK ON THE DIPSTICK. CAR CONTINUES TO HAVE THE RATTLING NOISE, WHICH NOW THE DEALERSHIP IS ADVISING US THAT IS A SEPARATE ISSUE. CURRENTLY STILL COVERED UNDER THE EXTENDED WARRANTY FOR THIS ISSUE, BUT A TEST HAS TO BE COMPLETED BEFORE THE ISSUE IS RESOLVED. EXTENDED WARRANTY SHOULD HAVE TAKEN AFFECT WITHOUT ANY TESTING, SINCE THIS IS A KNOWN ISSUE AND NEEDS TO BE DEALT WITH IMMEDIATELY INSTEAD OF WAITING AROUND UNTIL SOMEONE GETS INJURED OR MORE DAMAGE IS DONE TO THE CAR. THIS NEEDS TO BE FIXED FOR EVERY CAR THAT WAS LISTED IN THAT BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022803September 12, 2017
UNKNOWN OR OTHER
COMPLAINT INVOLVING WEBASTO AFTERMARKET RETRACTABLE SUNROOF. WHILE DRIVING INTO WORK ON 7 SEPTEMBER, 2017, ON A HIGHWAT, I CLOSED THE SUNROOF AND WHEN IT CLOSED I HEARD A LOUD POP AND LOOKED UP AND THE SUNROOF WAS GONE. I LOOKED IN MY REAR VIEW MIRROR AND OBSERVED A BLACK CAR TWO CARS BEHIND ME MAKING EMERGENCY MANEUVERING INTO OTHER LANE APPEARING TO AVOID SOMETHING. I PULLED OVER AND OBSERVED NO OTHER VEHICLES DOING THE SAME MOVEMENTS AND NO ACCIDENTS. I REPORTED THE INCIDENT TO THE STATE POLICE. I PURCHASED THE CAR NEW IN 2009, AND THE DEALERSHIP HAD THE SUNROOF INSTALLED PRIOR TO PURCHASING AND PICKUP OF THE CAR. THE CAR WAS PURCHASED NEW AND THE SUNROOF WAS COVERED IN THE ORIGINAL WARRANTY. WHEN I CONTACTED THE DEALERSHIP, THEY REFERRED ME TO THEIR INSTALLER WHO INFORMED ME THERE WAS A RECALL ON SOME MODELS. WHEN I CONTACTED THE COMPANY I LEARNED THAT MY SUNROOF WAS PART OF A RECALL ISSUED IN 2010, AND I WAS NEVER INFORMED OF THIS. THAT SUNROOF COULD HAVE KILLED SOMEONE THAT DAY. THE NEXT EVENING WHEN DRIVING THE RETRACTABLE INTERIOR COVER BLEW OUT AND THE METAL SUNROOF FRAME CAME APART AND METAL RODS CAME FLYING INTO THE DRIVER COMPARTMENTS DANGLING AND SWINGING. WHEN I REPORTED THIS TO THE COMPANY, THE REPRESENTATIVE APOLOGIZED AND STATED THAT HE SHOULD HAVE TOLD ME HOW TO SECURE THE INTERIOR COVER. THAT THIS RECALL IS 7 YEARS OLD AND I WAS NEVER INFORMED IN INEXCUSABLE. I HAVE ALWAYS HAD MY CAR SERVICES AT HONDA DEALERSHIPS, AND I WAS NEVER INFORMED ON THIS RECALL. SOMEONE COULD HAVE EASILY BEEN KILLED DIRECTLY BY THE FLYING SUNROOF, OR AS A RESULT OF SWERVING TO AVOID THE SUNROOF. IF THERE ARE ANY OTHER SUNROOFS THAT HAVE NOT BEEN REPAIRED, PEOPLE NEED TO KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022574September 11, 2017
ELECTRONIC STABILITY CONTROL (ESC), WHEELS, UNKNOWN OR OTHER
WELL BEFORE HONDA CARS WAS MY TOP PRYORITY CARS. BUT UNFORTUNATLLY 5 MONTH AGO I BOUGHT A CAR IN A DILLER CALL APEX IN FREMONT CA . AND AFTER THE FIRST WEEK USING THE CAR THE CHECK ENGINE LIGHT CAME ON & 45 MINUTES LATER ANOTHER 2 LIGHTS CAME ON TOTAL 3 LIGHTS CAME ON MY CAR (CHECK ENGINE LIGHT ) ( VSA ) & LAST ONE IS A TRIANGLE SIGNAL WITH THIS LETTER INSIDE /!\ I TOOK THE CAR TO THE DILLER ALREADY ABOUT 5 TIMES & THE PROBLEM STEEL ON MY CAR AFTER THAT I TOOK IT TO THE HONDA DILLER AND THEY CHARGE ME $ 180.00 TO FIX ME THE PROBLEM THEY PROMESS ME THE CAR WAS FIXED & 30 DAYS LATER LIGHTS CAME BACK AGAING I TOOK IT BACK TO THE HONDA DILLER BECAUSE THEY SAID IF THE PROBLEM CAME BACK THEY SUPOST TO FIX ME THE CAR FOR FREE AND UNFORTUNATLY THEY CHARGE ME $ 375.00 FOR LABOR AND $ 185.00 FOR THE PART BUT ANOTHER 3 WEEKS LATER THE PROBLEM WITH THE LIGHTS CAME BACK AGAING AND THE WORST THING IS THE CAR IS NO'T AVAILABLE TO DRIVE BECAUSE WHEN THAT LIGHTS ARE ON THE CAR DOESN'T RUN FASTER THAN 30 MILLES FOR HOURLY. & HONESTLY I M TIRED ALREADY BECAUSE I STEEL HAVE TO PAY ARROUND $ 11.000 FOR THE CAR TO THE DILLER BECAUSE I M STEEL WORKING MY CREDIT AND IF THEY CAN NOT FIX THE PROBLEM BECAUSE I PAY ALOT OF MONEY ALREADY TRYING TO FIX I M VERY DISAPOINT. & BECAUSE IF I GO TO THE HONDA DILLER THEY GO TO CHARGE ME ANOTHER MAY BE $500.00 O MORE. THANK S FOR THE OPORTUNITY FOR LETTING ME WRITTE THIS MESSAGE HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020594August 30, 2017
FUEL/PROPULSION SYSTEM
WE ARE EXPERIENCING EXCESSIVE OIL CONSUMPTION WITH MILEAGE UNDER 80,000 WITH OUR 2008/2009 HONDA ACCORD. WE HAVE DISCOVERED THERE HAS BEEN A SETTLEMENT FOR THIS PROBLEM ON VEHICLES WITH A WARRANTEE. HONDA HAS GIVEN US A RUN AROUND ABOUT OUR COMPLAINTS SAYING THE OUR CAR IS OLD, SUGGESTING THEREFORE THAT WE NEED TO GET A NEWER MODEL, AND BY CALLING US BACK FOR TWO 1,000 MILE CHECKS AND NOT TAKING OWNERSHIP OF THE PROBLEM THEY KNOW EXISTS. MY WISE HUSBAND WENT ON LINE BECAUSE OF HIS SUSPICIONS OF THEIR ACTIONS AND LEARNED HE WAS CORRECT: THERE HAVE BEEN ENOUGH OF THESE PROBLEMS REPORTED WITH THIS MODEL CAR THAT THERE HAS BEEN A CLASS ACTION SUIT WITH A SETTLEMENT EXTENDING THE WARRANTEE. HONDA IS REPORTED AS ISSUING TSB #11-033 IN JULY 2011. WE DID NOT RECEIVE THAT BULLETIN. WHY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015213August 14, 2017
VEHICLE SPEED CONTROL:CRUISE CONTROL, AIR BAGS
TL* THE CONTACT OWNED A 2009 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V030000 (AIR BAGS), 09E063000 (EQUIPMENT), AND 16V056000 (AIR BAGS). WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE DRIVER'S SIDE AND CURTAIN AIR BAGS DEPLOYED WITHOUT IMPACT OR WARNING. THE FRONT PASSENGER SIDE AIR BAG FAILED TO DEPLOY, CAUSING EXTENSIVE INJURIES TO THE FRONT PASSENGER. IN ADDITION, THE BRAKE PEDAL FAILED TO FUNCTION WHEN APPLYING FORCE TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO A TREE. THE DRIVER SUSTAINED HEAD, NECK, AND BACK PAINS. THE FRONT PASSENGER SUSTAINED EXTENSIVE BRUISING, PAIN TO THE HEAD AND BACK, AND INJURIES TO THE LEFT ARM, COLLAR BONE, AND STERNUM. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY THE INSURANCE COMPANY AND DEEMED THE VEHICLE DESTROYED. THE DEALER (MUNGENAST ST. LOUIS HONDA, 5939 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 894-1330) WAS NOTIFIED. THE CONTACT PROVIDED THE DTC TO THE DEALER. THE DEALER WAS UNCERTAIN AS TO WHICH RECALL MAY HAVE BEEN ASSOCIATED WITH THE FAILURE OR IF A DIFFERENT FAILURE HAPPENED THAT WAS NOT RELATED TO THE OPEN RECALLS ON THE VEHICLE. THE CONTACT WAS WAITING ON INSTRUCTIONS FROM THE MANUFACTURER. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS WAITING ON A RESPONSE TO DETERMINE THE CAUSE OF THE AIR BAG AND CRUISE CONTROL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11014886August 13, 2017
ENGINE, FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT FLASHING AND ENGINE RUNNING ROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013847August 9, 2017
AIR BAGS
WAS IN AN ACCIDENT AND AIR BAGS DIDN'T DEPLOY AND THEY SHOULD HAVE ITS FRONT END DAMAGE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11013119August 6, 2017
ENGINE
VTC ACTUATOR MAKING NOISE AND COLD STARTUP..STARTED AT ABOUT 60,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011340July 28, 2017
POWER TRAIN
LEAKING SEAL ON PASSENGER HALF AXLE BEARING AFTER ONLY 29.2K MILES. CAR BOUGHT AS CERTIFIED IN 2014, ONLY 9K MILES DRIVEN SINCE PURCHASE. PART IS DEFECTIVE. VEHICLE INSPECTED FOR ROUTINE 30K SERVICE, NO WAY THIS PART FAILED IN THE 9K MILES I HAVE DRIVEN THE CAR. BEARING BURN OUT CAN CAUSE AXEL TO FAIL. FAILURE INDICATED ON SERVICE ORDER SUMMARY ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010057July 22, 2017
ENGINE, POWER TRAIN
EXCESSIVE OIL CONSUMPTION, CAUSING SPARK PLUG MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006132July 18, 2017
STRUCTURE
TL* THE CONTACT OWNS A 2009 HONDA ACCORD. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT SUDDENLY HEARD A LOUD POP SOUND. THE CONTACT OPENED THE TRUNK AND FOUND THAT THE PASSENGER SIDE SUPPORTING STRUTS FOR THE TRUNK DOOR HAD BURST OPEN, WHICH PREVENTED THE TRUNK FROM REMAINING OPEN WHEN IN USE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005314July 14, 2017
POWER TRAIN
THE VTC ACTUATOR ON MY HONDA ACCORD HAS BEEN MAKING A RATTLING SOUND DURING AN ENGINE COLD STARTUP FOR OVER A YEAR NOW. AFTER CALLING THE CUSTOMER SERVICE LINE THEY STATED THAT IT WAS NOT UNDER A RECALL AND THAT THIS PROBLEM WOULD NOT CAUSE ANY DAMAGE OR RELIABILITY ISSUES. HOWEVER, THE SOUND HAS BEEN GETTING WORSE AND THE OTHER DAY, WHILE DRIVING, MY WIFE LOST ALL POWER IN THE MIDDLE OF THE ROAD; THIS IS AN EXTREMELY UNSAFE SITUATION. AFTER TAKING IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP THEY SAID THE PROBLEM IS ASSOCIATED WITH THE VTC ACTUATOR AND WE WILL NEED TO REPLACE THIS ACTUATOR WITH A REDESIGNED ACTUATOR AT A COST OF $1600(INCLUDING SUGGESTED PART CHANGES WHILE THE WORK IS BEING DONE). THE COST IS NOT IMPORTANT TO ME, IT IS THE SAFETY ASPECT OF THE SITUATION THAT'S TROUBLESOME. IF A REDESIGNED ACTUATOR EXISTS SHOULDN'T CUSTOMERS AT LEAST BE AWARE OF THIS AND THE IMPLICATIONS OF NOT CHANGING THIS PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005091July 13, 2017
AIR BAGS
SRS UNIT FAILED AFTER RECALL COMPLETED OF THE INFLATOR RECALL. HONDA DOES HAVE A 15 YEAR EXTENDED WARRANTY ON THIS PART, BUT WOULD NOT APPLY IT SINCE THE TECHNICIAN WAS NOT ABLE TO READ THE ERROR CODES. INFLATOR WAS REPLACED AROUND FEBRUARY, SRS LIGHT CAME ON IN MAY AND REPAIRS WAS COMPLETED ON 7/11/17 AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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