Honda Accord Complaints (1997)

460 consumer complaints on file.

#10075387June 14, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE COMPLAINT IS REGARDING THE SRS MODULE. THE UNIT MALFUNCTIONED, GIVING A RED DASHBOARD ALARM LIGHT. THE LOCAL HONDA DEALER ATTEMPTED TO RESET THE TROUBLE LIGHT, BUT COULDN'T. THE DEALER INDICATED THE PART NUMBER ON MY SERVICE INVOICE AS HONDA PART # 06772-SV4-A71 FOR A 1997 HONDA ACCORD. I QUERIED SEVERAL SALVAGE YARDS FOR A USED PART AS THE OEM PART WAS IN EXCESS OF $500. I WAS SENT THE SRS MODULE FROM A SALVAGE YARD ONLY TO DISCOVER THAT THE SRS MODULE WAS INDEED FROM A 1997 HONDA, HOWEVER, MY SRS MODULE (THE ORIGINAL DEFECTIVE SRS MODULE) WAS FROM A 1996 HONDA.OBVIOUSLY, I PURCHASED A NEW 1997 HONDA WITH A 1996 ELECTRONIC PART. THIS PART WAS OR COULD HAVE BEEN ON THE SHELF FOR ABOUT 2 YEARS BEFORE IT WAS INSTALLED IN MY VEHICLE. MY SRS PART NUMBER TAKEN FROM MY VEHICLE HAS PART # MODEL 77960-SV4-A93. WHAT IS A 1996 PART DOING IN MY "NEW" 1997 VEHICLE? MOREOVER, THIS IS A CRITICAL SAFETY ISSUE THAT IS A DIRECT REFLECTION ON LIFE OR DEATH..............NAMELY MINE AND MY FAMILY. ELECTRONIC PARTS ARE NOT LIKE ENGINE PARTS THAT HAVE INDEFINITE SHELF LIFE. A CRANK SHAFT CAN SIT ON A SHELF FOR 30 YEARS AND STILL WORK PROPERLY WHEN INSTALLED. TRY THE SAME THING WITH AN ELECTRONIC COMPONENT. THANKS, STEVE CHLUDZINSKI. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073013May 23, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THIS IS A GENERAL COMPLAINT FOR THE FRONT SEAT BELT BUCKLES USED ON A WIDE VARIETY OF HONDA VEHICLES OVER MULTIPLE PRODUCTION YEARS BEING ABLE TO UNLATCH DURING A COLLISION. TO KEEP THIS COMPLAINT FORM BRIEF, ONLY THE MAIN TOPICS WILL BE DISCUSSED. THE DEFECT CONSISTS OF THE SEATBELT FAILING TO FULLY LATCH IN PLACE IF A SMALL AMOUNT OF A BEVERAGE (USUALLY SODA POP) IS SPILLED INTO THE SEATBELT HOUSING. AFTER DRYING, THE BEVERAGE RESIDUE BECOMES STICKY AND THE DESIGN OF THE SEATBELT BUCKLE PREVENTS THE BUCKLE FROM LATCHING SECURELY. THE FAILURE MODE CAN BE EITHER THE SEATBELT NOT LATCHING AT ALL OR THE BUCKLE GIVING A 'FALSE LATCH' CONDITION MEANING THAT THE SEATBELT TONGUE CLICKS AND SEEMS TO HOLD IN PLACE NORMALLY TO THE OCCUPANT BUT IF PULLED FIRMLY IT WILL RELEASE. OBVIOUSLY, THIS IS A MAJOR SAFETY CONCERN TO OCCUPANTS. HONDA HAS KNOWN ABOUT THIS DEFECT AND EVEN HAS RETURNED WARRANTY PARTS (ESTIMATE OVER 1000 FAILURES HAVE BEEN RETURNED BY CUSTOMERS) THAT IT HAS CATEGORIZED AS BSR (BROWN STICKY RESIDUE). THIS PROBLEM GOES BACK AT LEAST AS FAR AS 1994 (WITH THE 1994 STYLE DESIGN BEING ESPECIALLY PRONE TO THIS FAILURE). AS STATED, HONDA HAS RECEIVED MANY FAILURES OF THIS TYPE BACK BUT HAS TAKEN NO ACTION TO CORRECT THE PROBLEM. IT IS UNKNOWN HOW MANY PEOPLE MAY HAVE BEEN WEARING THEIR SEAT BELT BUT WHEN IN A COLLISION IT UNLATCHED AND ALLOWED THEM TO BE INJURED. FURTHERMORE, WITH HONDA PLACING A CUPHOLDER JUST INCHES AWAY FROM THE SEATBELT BUCKLE (AND WITH THE BUCKLE DESIGNED IN A FUNNEL SHAPE), IT IS OBVIOUS THAT HONDA KNEW BEVERAGES WOULD BE IN CLOSE PROXIMITY TO THE BUCKLE. THIS IS A VERY SERIOUS PROBLEM AND I HOPE THAT AN INVESTIGATION WILL BE CONDUCTED TO HELP SAVE LIVES. FORCING HONDA TO PRESENT THE INFORMATION ABOUT THE WARRANTY CLAIMS IT HAS RECEIVED FOR SEAT BELT BUCKLES OVER THE PAST SEVERAL YEARS WOULD SHOW THAT HONDA HAS KNOWN OF THE DEFECT BUT HAS TAKEN NO STEPS TO CORRECT IT OR INFORM ITS CUSTOMERS OF THE DANGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073745May 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING IN INCLEMENT WEATHER THE BRAKES FAILED, RESULTING IN A COLLISION. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10072666May 15, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SRS LIGHT CAME ON TWICE, WITH NO PROBLEM FOUND, NEEDED TO BE RESET BY DEALER AT AT COST OF $60.00 EACH TIME. THIRD TIME LIGHT CAME ON, TAKEN TO DEALER TO HAVE IT RESET, TOLD THE CONTROL UNIT IS BAD REQUIRING REPLACEMENT AT $800 +. TOLD THE AIRBAG MAY NOT DEPLOY IN AN ACCIDENT OR MAY DEPLOY WITHOUT BEING IN AN ACCIDENT. NO RECALL OR SERVICE BULLETINS FOUND DEALING WITH THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068524May 9, 2004
AIR BAGS
SRS LIGHT IS ON, 2ND OCCURRENCE. RESET AT DEALER FIRST OCCURRENCE AFTER COLLISION, (AIR BAG DID NOT DEPLOY). SECOND OCCURANCE, CAME ON WITHOUT COLLISION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10071489April 23, 2004
CHILD SEAT:TETHER: STRAP/WEBBING
DRIVER'S 2 YEAR OLD CHILD IS ABLE TO GET OUT OF THE SAFETY HARNESS BECAUSE CHILD IS NOT PROPERLY RESTRAINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067606April 21, 2004
VEHICLE SPEED CONTROL:CABLES
THROTTLE CABLE STUCK WHILE PARKING AT WORK. MOTOR REVVED UP AND CAR JUMPED OVER MEDIAN AND STRUCK PARKED CAR ON OTHER SIDE OF MEDIAN. I WAS BRAKEING ALL THE TIME. CAR CONTINUED REVVING AFTER CRASH UNTIL MOTOR TURNED OFF.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10066260April 15, 2004
ELECTRICAL SYSTEM:IGNITION
A COUPLE OF MONTHS BACK I READ ABOUT A RECALL ON VARIOUS HONDA AND ACURA VEHICLES WITH REGARD TO AN IGNITION SWITCH PROBLEM IN CONSUMER REPORTS. THE RECALL AFFECTED SOME 19'97 MODELS, BUT 1998 AND NEWER ACCORDS. I OWN A '97 ACCORD THAT IS EXPERIENCING THE SAME PROBLEM. I CONTACTED A LOCAL DEALER AND AFTER ALMOST 3 WEEKS OF AGGRAVATING PHONE CALLS REDIRECTING ME TO EVERYONE FROM THE CORPORATE OFFICE TO THE JANITOR, I WAS DENIED INCLUSION IN THE RECALL. SOME OF THE EXCUSES WERE THAT MY VEHICLE HAS TOO MANY MILES ON IT TO BE INCLUDED, THAT I DON'T MAINTAIN A SERVICE RELATIONSHIP WITH ANY PARTICULAR DEALER, AND THAT IT MAY JUST BE MY KEY HAS WORN OUT (BOTH OF THEM AT THE SAME TIME?). I WAS WONDERING IF IT IS CUSTOMARY TO MAKE SUCH ARBITRARY DECISIONS WHEN DETERMINING INCLUSION IN A SAFETY RECALL. ALL THOSE FACTORS LISTED DO NOT CHANGE THE FACT THAT MY CAR CAN ROLL AWAY AFTER I REMOVE MY KEY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064113March 29, 2004
AIR BAGS
MY SRS HAS COME ON FOR THE THIRD TIME IN MY CAR. THE DEALER TOLD ME WHILE THE SRS LIGHT IS ON, THE AIR BAGS WON'T DEPLOY IN THE EVENT OF AN ACCIDENT. THE FIRST TWO TIMES THIS HAS HAPPEN, THE DEALER RESET THE LIGHT. THEY TOLD ME IT WOULD COST $800 TO FIX. I DON'T HAVE $800 SITTING AROUND, THEREFORE I HAD THEM RESET THE LIGHT. THIS IS A MAJOR SAFETY CONCERN HONDA NEEDS TO ADDRESS. I BOUGHT A CAR WITH AIR BAGS, AND RIGHT NOW MY AIR BAGS WON'T DEPLOY. IF THE SEATBELTS IN MY CAR ARE COVERED UNDER A LIFETIME WARRANTY THEN WHY AREN'T THE AIR BAGS (IT'S ALL PART OF THE SRS). I HAVE DONE ABSOLUTELY NOTHING TO THE CAR TO CAUSE THIS. I DON'T FEEL I SHOULD HAVE TO SACRIFICE MY LIFE AS WELL AS ANY OF MY PASSENGER'S LIVES BECAUSE I DON'T HAVE $800 TO FIX HONDA'S PROBLEM. I'VE CHECKED OTHER RESOURCES ON THE INTERNET AND HAVE FOUND NUMEROUS HONDA OWNERS WITH THE SAME PROBLEM. I THINK THIS SHOULD PROMPT AN IMMEDIATE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063615March 22, 2004
FUEL SYSTEM, GASOLINE:STORAGE
FUEL TANK LEAKING AT SEAMS.....RUSTED. REPLACEMENT WAS PERFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056698February 6, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC WINDOWS OPERATE VERY SLOWLY (TO NOT AT ALL) ESPECIALLY IN COLD WEATHER. HAZARD LIGHT SWITCH STICKS TO THE "ON" POSITION IN COLD WEATHER. ELECTRIC DOOR LOCKS DO NOT WORK PROPERLY ON THE DRIVER'S SIDE DOOR. EMISSIONS LIGHT COMES ON (AND STAYS ON) PREMATURELY OR FOR NO REASON). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069263January 15, 2004
POWER TRAIN
STARTED AT ABOUT 46K TACH STARTED BOUNCING OVER 2K RPM THAN STARTED EXPERANCING POWERLOSS AND ERATIC SHIFTING THAN INTERMITANT UNDRIVEABLE CONDITIONS DEALER SAYS I NEED A NEW TRANS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069909January 15, 2004
SERVICE BRAKES, HYDRAULIC
WHEN ENGINE IS STARTED I HEAR A NOISE COMING FROM THE ABS MODULATOR. THE NOISE REPEATEDLY OCCURS APPROX EVERY 2-3 MINUTES. AFTER APPROX 5 MILES OF DRIVING THE ABS LIGHT COMES ON. I WENT TO THE DEALERSHIP AND THEY SAID THAT 2 PARTS NEEDED TO BE CHANGED, THE MODULATOR AND ?. THE COST OF REPAIR WAS 1200 WITH A DEALER DISCOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069969January 15, 2004
POWER TRAIN
HI, SEVERAL YEARS AGO I REPORTED TO NHTSA (AND CORPORATE HONDA)THAT MY HONDA ACCORD HAD SERIOUS TRANSMISSION PROBLEMS. A NHTSA ENGINEER TELEPHONED ME AND DID IN FACT GO OUT TO A DEALER TO INVESTIGATE MY ALLEGATION. NO ACTION WAS TAKEN BY NHTSA AND HONDA DID NOTHING TO FIX THE TRANSMISSION DEFECT. TODAY, SOME YEARS AFTER MY COMPLAINT, I HAVE BEEN INFORMED THAT TRANSMISSION REPAIR SHOPS ARE EXPERIENCING A LARGE AND UNUSUAL INCREASE IN TRANSMISSION FAILURES OF THE HONDA ACCORD, 4 AND 6-CYLINDER. FAILURES ARE OCCURRING AT 40,000 TO 60,000 MILES. HONDA DEALERSHIPS HERE IN SOUTHERN CALIFORNIA ARE NOT PAYING FOR THESE PREMATURE FAILURES, INSTEAD OWNERS ARE PAYING $6,000.000 FOR NEW TRANMISSIONS. PLEASE INVESTIGATE. YOURS VERY TRULY, PETER REITER/[email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070751January 15, 2004
POWER TRAIN
ON 7/27/03, SUNDAY THE CHECK ENGINE LIGHT SHOWED UP, I DECIDED TO TAKE THE CAR TO MY MECHANIC RIGHT AWAY THE NEXT DAY, BUT ON MONDAY MORNING, I COULDN'T EVEN GET OUT TO THE MAIN ROAD FROM MY DEVELOPMENT AND THE CAR JUST LOST THE GEAR. THIS HAPPENED WITHOUT ANY WARNING SIGN, AND THE INCIDENT COULD HAVE TURNED FATAL AT HIGHWAY TRAFFIC AND SPEEDS. CAR JUST HAS 58K MILES AND HONDA REFUSES TO HELP IN ANY WAY, EVEN THOUGH THEY HAVE HISTORY OF SUCH PROBLEMS AND THEY EVEN HAVE AN EXTENDED WARRENTY FOR SUCH PROBLEMS ON NEWER HONDA AND ACURA BRANDED VEHICLES. THE REASON FOR REFUSAL IS THAT THEY DON'T PROVIDE GOODWILL ASSISTANCE TO VEHICLES MORE THAN 5 YEARS OLD. BUT THE BOTTOMLINE IS THAT I HAVE MAINTAINED THIS VEHICLE WELL AND GENERALLY THE USAGE HABITS AFFECT MANUAL TRANSMISSIONS NOT THE AUTOMATIC ONES. WE HAVE DRIVEN OTHER CARS TO DEATH AND NOTHING HAD HAPPENED TO THEIR AUTOMATIC TRANSMISSIONS, SO THIS IS A MANUFACTURER DEFECT. THERE IS CERTAIN QUALITY AND DURABILITY THAT IS EXPECTED FROM ANY PRODUCT, AND THE MANUFECTURER SHOULD BE HELD LIABLE FOR ANY PRODUCT THAT FAILS, EVEN IF IT HAPPENS OUTSIDE OF WARRENTY. THE FACT THAT THEY PROVIDE 7 YEARS/100000 MILES EXTENDED WARRENTY ON NEWER VEHICLES, SETS UP A PRECEDENT, THAT IS THEY EXPECT A DEFECT FREE TRANSMISSION TO LAST AT LEAST THAT LONG. HONDA JUST THINKS THAT THEY CAN GET AWAY WITHOUT FIXING OLDER CARS BECAUSE THEY THINK OWENERS WON'T PURSUE THEIR CASE IN THE COURT, BUT I AM GOING TO THE SMALL CLAIMS COURT FOR SURE ON THIS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068803January 15, 2004
SERVICE BRAKES, HYDRAULIC, TIRES
I PURCHASED THIS 1997 HONDA ACCORD FROM MY MOM (SHE WAS THE ONLY OWNER) IT ONLY HAD 18,000 MILES AT THE TIME. CURRENTLY THE AUTO HAS A LITTLE MORE THAN 40,000 AND THERE IS NOTICABLE TIRE WEAR AND THE BRAKES MAKE A STRANGE CLICKING NOISE WHEN BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053171January 14, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE HONDA ACCORD 1997 V6 MODEL AND HAVE CONTINUOUS PROBLEM WITH SRS LIGHT. I HAVE SPENT HUNDREDS OF DOLLARS TO FIX THIS PROBLEM AND IN THE END I AM TOLD ABOUT COMPUTER REPLACEMENT NEED WHICH COSTS $750. I AM DRIVING WITH SRS LIGHT ON ALL THE TIME. MY CAR HAS NEVER BEEN IN ACCIDENT AND AIRBAGS WERE NEVER DEPLOYED. TODAY I SAW SAME COMPLAINTS ON YOUR WEB SITE.WAS THERE ANY SOLUTION FOUND FOR THIS COMPLAINT PLEASE HELP ME WHAT CAN I DO TO FIX THIS SRS PROBLEM IN MY CAR. YOUR HELP WILL BE GREATLY APPRECIATED.MY CAR VIN IS [XXX]. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053983January 13, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
VEHICLE WAS TAKEN IN FOR A RECALL REPAIRS FOR A BALANCER SHAFT OIL SEAL LEAK. HONDA REFUSED TO PAY FOR THE REPAIRS. HONDA INSISTED THEIR RESPONSIBILITY ENDED IN JANUARY 2003. HOWEVER, CONSUMER CALLED IN SEPTEMBER 2002 TO GET THIS WORK DONE. IT WASN'T MENTIONED AT THAT TIME. FILE WASN'T UPDATED, RESULTING IN REFUSAL OF RECALL REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053520January 6, 2004
ELECTRICAL SYSTEM:IGNITION
1997 HONDA ACCORD IGNITION RECALL.*MR (NAR) *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050726December 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I REMOVED IGNITION KEY , THINKING TRANSMISSION WAS IN PARK, AND EXITED FROM CAR. THE CAR ROLLED AWAY. I DISCOVERED IT WAS IN DRIVE. HONDA HAS A RECALL # 03V423000 FOR THIS IDENTICAL PROBLEM. THE PROBLEM ON MY CAR HAS BEEN VERIFIED BY THE DEALER. I AM BEING TOLD THAT THE RECALL DOES NOT INCLUDE 1997S , ONLY 1998-1999. I AM HEREBY INFORMING YOU THAT THE PROBLEM ALSO EXISTS ON 1997S (DEMONSTRATABLE ON MY VEHICAL WITH 59K MILES.) 1997'S SHOULD ALSO BE INCLUDED IN THE RECALL. MY CASE NUMBER WITH HONDA IS NO12003-12-1000057. I WOULD LIKE TO GET THIS RESOLVED IMMEDIATELY SO THAT I CAN GET A FIX TO A POTENTIALLY DANGEROUS SITUATION. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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