Honda Accord Complaints (2023)

232 consumer complaints on file.

#11683263August 26, 2025
UNKNOWN OR OTHER
SUNROOF EXPLODED FROM ROUGH ROAD ON HIGHWAY, LEFT LANE. I have and can provide dashcam footage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683095August 26, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Honda Accord. The contact stated that the vehicle failed to lock while the key fob was not inside the vehicle. Additionally, the contact stated that messages pertaining to the braking system failure, the EPS failure, the Collision Mitigation Braking System failure, and other unknown messages were displayed, with several unknown warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682348August 22, 2025
STEERING
Subject: Complaint Regarding Steering Noise Issue on 2023 Honda Accord Hybrid Dear Honda Customer Service, I am writing to formally file a complaint regarding the steering issue on my 2023 Honda Accord Hybrid, purchased in June 2023. •In July 2024, when my vehicle had around 29,540 miles, I first reported a steering noise issue to the dealership. At that time, the dealer only applied lubrication, which did not resolve the root cause. •In July 2025, when the mileage was around 60,440 miles, the same steering noise reappeared. The dealership replaced the right inner tie rod and performed an alignment, but the noise persisted. Later, they concluded that the steering rack would eventually need replacement. •I also noticed that this issue only occurs in extremely hot weather (high summer temperatures around 90°F). Once the temperature drops to around 70–80°F, the noise disappears completely. Because of this seasonal nature, the problem is very hard to reproduce during normal conditions, and it was not fully diagnosed while the car was still under warranty. Now, Honda has denied goodwill repair, stating that the vehicle has exceeded 60,000 miles. However, I strongly believe this problem started during the warranty period (July 2024) and was not properly resolved by the dealer, despite multiple visits. The issue is clearly related to a defect that only appears in extreme temperatures, which is beyond my control as a customer. This is extremely disappointing, as I have always trusted Honda’s reputation for quality and reliability. A steering problem is a serious safety concern, and denying repair based solely on mileage—when the defect clearly originated under warranty—feels unfair and unprofessional. I am requesting that Honda reconsider this case and provide goodwill repair coverage for the steering rack replacement. If this matter is not addressed, I will have no choice but to escalate my complaint to the National Highway Traffic Safety Administration (NHTSA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681173August 17, 2025
STEERING, SUSPENSION
Ride quality is so bad and uncomfortable i am struggling to drive it straight and makes me so tired been in service 3 times for this issue and everyone says they can replicate the issue. Even bought brand new tires and doing the same
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681081August 16, 2025
POWER TRAIN
Component/System that failed or malfunctioned: Power Train: automatic transmission internal (CVT). The vehicle stops responding to acceleration, remains static while the engine continues at high revolutions, without generating forward movement. The component is available for inspection upon request. How safety was put at risk: The incident occurred while driving on the highway. By losing acceleration power and not being able to maintain the required speed according to traffic laws, I was at risk of being struck by other vehicles traveling at normal highway speed. This situation posed an immediate danger to both myself and other drivers. Problem reproduction/confirmation: The dealership inspected the vehicle and informed me that, at this time, there is no safety bulletin related to my unit. Inspection by third parties: I have scheduled an appointment with the dealership for September 5, 2025, where a more detailed evaluation of the problem is expected to be performed. Warning signs or prior symptoms: When the failure occurs, several warning lights illuminate on the dashboard and then turn off. Timeline / first occurrence: The failure occurred on August 14, 2025, at 9,215 miles. Related campaign reference: There is an existing NHTSA recall campaign for the same vehicle model: NHTSA Campaign ID: 23V588000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670239June 30, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Vehicle Power Loss and System Malfunctions I am writing to formally express my concern regarding a recurring and potentially dangerous issue with my vehicle, 2023 Honda Accord Hybrid. Twice while driving, the vehicle suddenly shut down on the freeway and completely lost power. In both cases, I was fortunately able to steer the car to the shoulder of the road, but this posed a serious safety risk. During these incidents, multiple system error messages appeared on the dashboard, including alerts related to braking, lane departure, and other critical functions. Alarmingly, this same issue has also occurred while the vehicle was parked in my garage. Each time, the only way to temporarily resolve the issue has been to shut off the vehicle and restart it. Upon restarting, the only remaining warning is related to the braking system, along with a prompt to bring the car to the dealership. If the vehicle is restarted again, all error messages disappear. I have contacted my dealership after each occurrence and brought the vehicle in for inspection. My car is currently at the dealership, and I am awaiting information on the cause of the problem and the proposed resolution. After the first time it happened, I have taken video/pictures of the errors and supplied same to the dealership. I consider this a serious safety concern—not only for myself but also for any passengers and other drivers on the road. Quite honestly, I am now afraid to drive the car, knowing that it could unexpectedly shut down at any moment without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670053June 29, 2025
STEERING
I bought a Honda Accord Hybrid on June 15, 2023. The steering wheel made a noise in 2024. I repaired it once, but the problem of the steering wheel making a noise reappeared in June this year 2025. The steering wheel problem has always existed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669701June 27, 2025
SEATS
Drivers seat is loose. Dealership agreed seat is loose but other new cars at dealership have loose seats too so they decided it is expected. Seat isn't loose when car is off and seat is fully back. But when you start car and seat moves forward, the seat clicks back and forth when you drive when speeding up or slowing down. It seems there is play or something loose. I've had other hondas years ago and none of my cars, including my honda pilot do this. Dealership said i should wait till someone reports it and recall because if they swap out the seat they say it will have the same problem. this problem has been with the car since i bought it new. I've reported 2x to the dealership and they said there isn't anything they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669666June 27, 2025
UNKNOWN OR OTHER
Securty system, I have had my car broken into multiple times had the fobs replaced and the car keeps getting broken into. I bought a fob cover as well. I have taken it to multiple dealers regarding issue just have me do a fob reset. For over a year this has been happening even filed a claim with Attorney Generals office. Contacted Honda as well they offered nothing and did nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668874June 24, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I will be driving down the road and my vehicle will pop up with the brake message and slam by brakes. It does it randomly. It has put my safety in risk multiple times. It has done this on the interstate and thankfully there was no one behind me. I was going 80mph and it dropped me to 30mph in less then 5 seconds. The issue has not been reproduced since it does it randomly. The vehicle has been taken to the dealership many many times. There were no warning symptoms or anything. It just does it very randomly. I had an investigation open with Honda and all they said to do was take it back to the dealership. This car is an issue to public safety. I could very well be in front of someone one day who is not paying attention and there could be a very bad issue. There has been so many times these issues have occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667294June 16, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Lost all power and the warning light came on concerning brake system failure. The car came to a complete stop and would not accellerate, so had to shut down the system and restart in the middle of the road and luckily was able to drive home with only a brake light illuminated. There is definitely something wrong with the electrical braking system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666664June 13, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, UNKNOWN OR OTHER
Driving the vehicle at highway speeds the large orange “Brake” warning illuminates and flashes, and the brake activates. This has happened approximately 5-6 times since I have owned the car. This started within 2 months of purchasing the vehicle. The dealer has tried replacing the front camera and I have changed the battery. None of this has fixed the issue. According to my Innova 5610 code reader, there are 32 pending codes for the Electric Brake Booster, including bring temperature too high, brake booster driver, circuit, overheat, brake pedal stroke sensor component, internal failure, brake pedal stroke sensor one circuit short to ground, brake pedal stroke sensor one circuit short to battery or open, brake pedal stroke sensor two circuit, short to ground, brake pedal stroke sensor two circuit short to battery or open, sensor voltage, a short circuit to ground, driver seatbelt sensor, vehicle, communication bus a performance, vehicle communication bus C performance, lost communication with the ECM/PCM A, F – can malfunction PCM – TCM, can communication failure with driving support system control unit, lost communication with vehicle, dynamics, control, module, lost communication with park brake control module, can reception error SRS, can malfunction ECM/PCM gauge control, module, invalid data received – signal has too many transitions/events, invalid data received from transmission, control, module – event information, invalid data received from vehicle dynamic control module event information, electric parking brake system malfunction control module – internal electronic failure, battery voltage circuit voltage below threshold, battery circuit voltage above threshold, and control module input power a circuit open. After I changed the battery and took the vehicle to the dealer for recalibration they mentioned the pending items, but did not do anything about them or record them on their paperwork.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666453June 12, 2025
UNKNOWN OR OTHER
Need recall letter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663058May 27, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was driving on the highway yesterday when all of a sudden several errors flashed on my dashboard, and my gas pedal stopped working. When I pulled over, I noticed an error code that read: "Brake System Problem. Brake performance may be reduced". Not only did I lose all acceleration control, but the error codes tell me there are brake issues. After researching online it seems like many others have experienced this issue and some people found the issue was caused by a faulty Ignition Control Module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663271May 27, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The 12" infotainment screen flickers and turns off. The screen is most unresponsive. The screen never works with the headlights on. The screen flashes at night causing safety issues. Backup camera doesn't work. Multiple complaints found on redit regarding the same issue. I took to the dealer and they said I needed a replacement screen and it would cost $1200+. This is a practically new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660797May 13, 2025
POWER TRAIN
My 2023 Honda Accord, with about 62,000 miles has a fault transmission, that is claimed a loss and needs to be replaced for almost $8,000. The transmission is currently at the dealership, but might be returned to Honda if a new one is installed. Our safety is being put at risk because if the transmission fails while driving the vehicle will not operate accordingly. The issue has been confirmed by my local Honda dealership, as well as others online confirming same issue with Honda CVT transmissions. The vehicle and transmission has not been inspected by police, manufacture, or insurance yet. There was no warning light. I did start to hear a ticking sound at 57,000 miles. My powertrain warranty is until 60,000. However, I was told by dealer to wait to do recall and regular service at same time. Now, I am passed my warranty 2,000 miles and they do not want to cover damages. I am almost positive it is a manufacturing issue because there is no way a transmission failed at 60,000 miles. Especially on a Honda. IF my transmission is replace I also do not receive an extended warranty, so I have 0 confidence in vehicle and do not want to keep it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660177May 10, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
On 5/8/25 when the light turned green at the stop light, my car shut down while the gear was on drive. It immediately came back on with the dashboard showing warnings for the (TPMS), brakes system, stability system, among others. I accelerated while on drive but the car did not move forward. I turned the flashers on. I had cars behind me honking and going around me. I put the shifter in Park. A car behind almost rear ended me. I tried a second time to go by shifting the gear to Drive but I had no luck. I put it back in Park and turned it off. I turned it back on and the dashboard seemed fine, the car accelerated when I shifted it to Drive. This is the second time that the same car shut down on me, the first time was over a year ago when the car was in motion at around 40 mph, I was able to pull over. The first time the dealer replaced a part and told me the problem was fixed. This time around the advisor said there's nothing they can do because they can't replicate the problem. It's very concerning because it can happen at any time anywhere at any speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657879April 30, 2025
SERVICE BRAKES
Driving routine commute of 20 miles at Highway speeds on a clear weekday. The vehicle experienced ALL warning lights on dash and immediately went into limp mode. No power applied to the wheels when pressing the power pedal. Brought vehicle to the side of the road and powered off. Waited 30 secs to a minute and pressed Power and the only remaining error of "Brake System Problem" stayed up on the Driver display. Dropped vehicle off at the dealer, 3 miles from my job, to have them evaluate. After half a day the dealer stated "no problem found", "intermittent error". Now there is a known problem with late Honda vehicles with water intrusion into the tail lights and that in turn causes a short in the Braking system. I have noticed condensation in the tail light (Drivers side) but only a very small amount. Dealer stated they checked both tail lights and found no cracks or condensation. In my opinion my car falls into this category but dealer would not agree to a replacement assembly UNLESS they saw condensation in the tail lamp unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655544April 18, 2025
VEHICLE SPEED CONTROL
The contact owns a 2023 Honda Accord. The contact stated that while attempting to park the vehicle, the brake pedal was depressed; however, the vehicle independently accelerated. The contact veered to the left and struck a cement pole on the front driver side, where the vehicle came to a stop upon impact. The cement pole did not show signs of damage after the impact. The contact then parked the vehicle at the scene. No warning lights illuminated; however, the message “Initializing Driving” was displayed. The vehicle was then towed to the dealer; however, the dealer declined to repair the vehicle because the vehicle was out of warranty. The driver’s and passenger’s side air bags did not deploy. A Police report was not filed. There were no injuries sustained; however, the contact had a tight feeling in the right shoulder. The vehicle was not diagnosed or repaired. The Insurance company was contacted. The manufacturer was notified of the failure, and a claim was submitted. The failure mileage was 45,606.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11654243April 12, 2025
STEERING
2023 honda accord sport Steering sticking when turning causing the vehicle to over correct. Noted this at honda service center during 1st oil change and subsequent visits. Nothing ever found. Now it makes a clicking noise. Took to service center and they think it's the steering rack. Have to take it back during a weekday for confirmation. Now I'm slightly outside the warranty for parts. Service center says it could cost $4,000 to fix. No lights indicating an issue. Why hasn't Honda issued a recall on the steering rack for 2023 honda accord hybrid like they did with other models having the same issue. Very very frustrating...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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