Honda Accord Complaints (2023)

232 consumer complaints on file.

#11714127January 29, 2026
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: WARNING
Had a light come on about the Electric power steering, Steering assist reduced see your dealer I know the hybrid had this problem but mine is just a gas model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713534January 27, 2026
SERVICE BRAKES, STRUCTURE:BODY, ELECTRICAL SYSTEM
This is a second formal supplemental complaint. Vann York Honda sold this car as new, but a Honda America provided Carfax proved it was a prior personal use vehicle. The car has catastrophic phantom braking, causing a physical friction rash on my skin. Multiple witnesses are now afraid to ride in the car. The vehicle has suspension failures documented by irregular tire readings. Despite an active federal recall, Flow Honda refused mandated repairs. During a prior headliner repair, Flow Honda returned the car with a collapsed headliner and a Maintenance Minder A127 code. The oil life dropped from 45% to 5% without added mileage, yet I was told to drive it. Weatherstripping has been replaced. Recall work for seatbelt (which came apart) and fire risk in the engine. Manager Chris Moore falsely claimed a brake warning was merely a remote start issue. He has also shows a lack of understanding of the NC lemon laws. I have recorded complaints from well under 24,000 miles. Flow Honda held the car for four months, then claimed they did not know it was there. They sent a text acknowledging the recall but failed to perform it, trying to ship the car back to me to hide its 120-day neglect. The car has lot rot, tire rot, and an open battery exposed since [XXX]. My insurance company ignored warnings of retaliation and forced the car back to Flow Honda. They recorded a medical diagnosis of a panic attack on my paperwork without medical expertise and falsely claimed I requested a collision shop despite no collision occurring. This matter has reached my state representatives and the Governor. As a [XXX], this tax-exempt vehicle is a medical necessity. I am being denied federal safety repairs and discriminated against based on my sex, gender, and [XXX]. My first report to NSHTA was done March 2025. ADA Accommodation: I require all communications to be in writing (email/mail) only. No phone calls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11713038January 23, 2026
UNKNOWN OR OTHER
I was driving down the freeway and all of a sudden there was a spontaneous, loud-bang, and explosion-like shattering of my moonroof/sunroof. I didn't know what happened initially but heard glass shards sliding around the roof. I slid the cover slightly open and could see the shattered glass. I drove home and discovered a hole in the glass. Im attaching pictures of what I saw. I got home and searched online to see if anyone else has experienced this and found several articles referencing 2023 Honda Accord's and this issue. Including some class action law suits against Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710964January 14, 2026
AIR BAGS, SEATS
The front passenger seat is very low to a point where a deployed air bag Will hit the passenger in the face, hinders ability to breathe and cause injuries to the face, I took the vehicle to our local Honda Dealer to correct the problem because the car still under manufacture warranty the dealer didn’t even acknowledge the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710518January 12, 2026
POWER TRAIN, ELECTRICAL SYSTEM
My vehicle has an open safety recall 25V785 related to improper software programming of the Integrated Control Module CPU, which can cause loss of drive power while driving. I brought the vehicle to an authorized Tempe Honda dealer (8030 South Autoplex Loop, Tempe, AZ 85284) to have the recall completed. The dealer confirmed the recall is a software ICM update, but refused to perform the recall unless I paid approximately $981 plus tax to replace the original OEM audio head unit. The dealer stated that over-the-air infotainment updates were previously declined and claimed this prevents completion of the safety recall. The recall was not completed. The vehicle remains unrepaired for a known safety defect that can result in loss of drive power while in operation. Dealer refusal was documented in writing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708705January 5, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
From the beginning of my lease, the vehicle experienced repeated malfunctions of its safety and proximity sensor systems, including warning alerts and sensor-related failures. The vehicle was taken multiple times to an authorized Honda dealership for diagnosis and repair. Despite these repeated service visits, the safety sensor issues were never properly repaired or resolved. I later discovered that the vehicle was subject to an active safety recall, which was never disclosed to me, even though the vehicle was serviced at the dealership on multiple occasions. Subsequently, the vehicle was involved in an accident that resulted in a total loss. Based on the unresolved sensor failures and the undisclosed recall, I believe these safety defects may have contributed to the accident. This complaint is submitted to report a serious safety concern and to request that NHTSA investigate whether similar vehicles may present a broader safety risk.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11707384December 28, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
To Whom It May Concern, I am submitting this complaint to report a serious vehicle safety issue involving a Honda vehicle that was under a lease agreement. From the start of the lease, the vehicle suffered from repeated malfunctions of its safety and proximity sensors. These issues were reported, and the vehicle was taken multiple times to an authorized Honda dealership. Despite these efforts, the problem was never resolved. I later discovered that the vehicle had an active safety recall that was never disclosed to me, even though the vehicle had been serviced at the dealership on several occasions. This failure to inform me of a recall represents a significant safety concern. Subsequently, the vehicle was involved in an accident that resulted in a total loss. I firmly believe that the unresolved sensor failures and the lack of recall disclosure played a role in this incident. I am submitting this report so that NHTSA may investigate this matter and determine whether there is a broader safety issue affecting other vehicles. Thank you for your attention. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11707205December 26, 2025
SERVICE BRAKES
While coming to a stop on a slight incline, the brakes failed to stop the car, brakes were applied and initially slowed the car but when the slight incline was reached the brakes would not engage and the idle of the car move it forward and still the brakes would not engage. I had to put the car into neutral then park to stop. After the incident the brakes seemed to work fine. Nonetheless this is a major issue. There were no warning lights or any indication that something was malfunctioning. There were no indications after the incident either that anything malfunctioned. I will be taking the car to the dealer ASAP to have checked. We lightly tapped a truck that was in front of us on the slight incline - no obvious damage to either vehicle ( need to verify in daylight) - no injuries to anyone in the incident. If we were traveling faster there could have been serious injury or if there was a pedestrian there could have been serious injury.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11706431December 21, 2025
STEERING, SUSPENSION, LANE DEPARTURE: ASSIST
The vehicle's suspension is excessively stiff and harsh since new, transmitting all road imperfections, bumps, and irregularities directly to the driver and passengers, causing discomfort and fatigue. Additionally, there is abnormal noise (clunking/rattling/creaking/popping) from the steering rack area, especially when turning the steering wheel at low speeds, over bumps, or when stationary. The suspension components and steering rack assembly are available for inspection upon request. This condition affects safety by causing driver fatigue, reduced comfort/control on uneven roads, and potential distraction from steering noise indicating a possible developing failure in the steering system. The problems have been inspected and repair attempted by authorized Honda dealers on multiple occasions, but the issues persist and have not been resolved. The vehicle or component has been inspected by dealer service centers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704209December 10, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, STEERING
Describe the Safety Issue: My 2023 Honda Accord (VIN: 1HGCY1F28PA010141) stalled in traffic due to electrical system failure. A certified Honda technician found undisclosed non-factory wiring, exposed wires, removed aftermarket alarm components, BCM communication failure, and multiple hard codes that cannot be cleared. The vehicle has serious electrical defects that affect engine communication and safety systems. These conditions create a risk of stalling, electrical fire, loss of power, and loss of control while driving. The defects were present at the time of purchase but were not disclosed. When did the issue begin? Stalled in traffic and warning lights appeared immediately after purchase. Is the problem reproducible? Yes. Hard codes and electrical malfunctions reappear after clearing. Has the vehicle been inspected? Yes. Inspected at Team Gillman Honda North. Technician documented unsafe wiring, BCM issues, and recommended teardown with an estimated repair cost of $2,686.86. Has the manufacturer been contacted? Yes, through Honda dealership service. They confirmed the defects are not normal wear and are related to altered wiring. Has the dealer been contacted? Yes. The selling dealer refused assistance and told me not to contact them further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703469December 6, 2025
ENGINE
VALVE COVER GASKET LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703130December 4, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VEHICLE SPEED CONTROL
While driving, my 2023 Honda Accord Hybrid suddenly experienced a multi-system failure affecting: Road Departure Mitigation System Tire Pressure Monitoring System (TPMS) Vehicle Stability Assist (VSA) Hill Start Assist Electric Power Steering System Brake System (“Brake performance may be reduced”) All warnings appeared within seconds. The vehicle is available for inspection, and the incident is documented with multiple photographs. In addition to the system failures, the vehicle unexpectedly began to lose power while I was driving, causing it to slow down rapidly in active traffic. This created an extremely hazardous situation, including: Risk of being rear-ended since my vehicle slowed without warning Reduced steering assist Reduced braking performance Loss of stability control Inability to accelerate out of the way This combination could easily have caused a serious collision. I later learned that there is an active recall related to the systems that failed on my vehicle. However: I never received any communication from Honda, no letter, no email, no notice of any kind. I am extremely unhappy and frustrated about this. Had Honda informed me of the recall: I would have scheduled service immediately I would NOT have driven the car under normal conditions I would NOT have been exposed to this dangerous situation on the road The absence of recall notification directly contributed to my being put in a potentially life-threatening situation. A recall notification exists for a reason which is to prevent exactly the type of failure and danger that I experienced. Honda’s failure to notify me removed my ability to take preventative action. The issue has not yet been diagnosed or confirmed by a Honda dealer. I will be taking the vehicle in for inspection as soon as possible. No inspections have been conducted yet, but I have full photographic documentation from the moment the incident occurred. No prior warning lights, symptoms, or error messages occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702062November 30, 2025
ELECTRICAL SYSTEM, ENGINE, SEATS
Started the car and the system was not booting up Properly. Had to restart the car a few times for the system to boot up properly. Took 3 min to start up after restarting the car. No error codes just major lag and delay. Car was updated to the most current update and no new updates were available at the moment. Bluetooth also has a hard time connecting to mobile devices. Engine makes weird sound when accelerating on the highway in eco mode. Sometimes feels like misfires when accelerating. When entering the car from outside the seat sometimes does not adjust back to the original position stays at the extended position it does when getting out of the car. Requires me to adjust my seat consistently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699053November 12, 2025
SERVICE BRAKES, STEERING
While I was driving down the road with my foot on the gas pedal, without any notice whatsoever, my brakes began to jitter/shake and my steering wheel got stuck/tight and would not move. At this point, my car immediately makes a complete stop in the middle of the road and warning lamps appear such as; brake system problem, engine light, etc. I immediately turned on my hazard lights so cars behind me would go around me. Luckily, I was close to a curb and tugged on my stiff steering wheel and managed to park my car alongside the curb on the street. I called the Honda Dealership and they said my car was unsafe to drive and needed to be repaired. I immediately took my car to the Honda Dealership to get repaired. This malfunction could have caused an accident putting myself and others safety at risk as my car made an immediate complete stop on it's own and my steering wheel got stiff/hard to move making it hard to steer. There were NO warning lamps, messages or other symptoms of the problem PRIOR to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693889October 16, 2025
ELECTRICAL SYSTEM
The infotainment system, audio, and warnings about parking collisions and lane keep assist are glitchy. The audio skips and stutters making hands free impossible. It makes commuting dangerous. Honda Corp and the dealership are saying there is no recall and nothing they can do with no eta on a fix. They attempted a OTA and manual software update but could not complete it. They said it is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690261September 29, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Summary of Incident: For approximately two years, my vehicle has experienced random electrical issues. All dashboard warning lights will flash at random times. When I take the vehicle to the dealership (Bell Honda), the problem disappears before it can be diagnosed. On September 27, 2025, and again on September 28, 2025, the vehicle completely stopped and shut off while I was driving. It would not restart. The hazard lights were stuck on and could not be turned off. This left me stranded and in a dangerous situation. After approximately 2-3 minutes, the vehicle was able to restart, but numerous warning lights remained illuminated on the dashboard. I had the vehicle tested with a diagnostic tool at an AutoZone, but no apparent issues were found in the system. Additional Information: This is an ongoing and unresolved safety issue that Honda has failed to address. This electrical problem, which causes the vehicle to shut down unexpectedly, is a significant safety hazard. This issue is in addition to another ongoing problem with the remote start system, which Honda has refused to diagnose and fix. Consequences and Concerns: The unexpected shutdown of the vehicle while in operation is extremely dangerous and could lead to a serious accident. The inability to use hazard lights properly further increases the risk to myself and other drivers. The intermittent nature of the problem makes it difficult to diagnose, but the consistent occurrence poses a serious risk that requires immediate investigation by Honda and the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688024September 18, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Just purchased vehicle, drove from Bossier to my residence turning in trunk pops open by itself? Closed didnt think nothing of it thought maybe i accidentally hit the button? But wife experienced the same thing trunk popped open by itself, major safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686794September 12, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Left a store on a frontage rd, drove about 1/2 mile , car just breaking out of no where, stoped in the middle of the road, the dash stated breaking malfunction see Dealer immidentaly car died, I restatred it , the dash still stated the same , the picture of the car had back lights flashing and the red Break sign was on , Took it to the nearest dealer and when they started it the warning system had erased. They inspected it, told me that they could not find anything wrong. I just leased it 2wks ago and only have driven it 3 times , not even a hundred miles and this happens. There were no warning signs of any kind . If I would have been approaching the freeway I could have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684590September 2, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Honda Accord. The contact stated that while driving at 70 MPH, there was an abnormal sound coming from inside the vehicle. The contact stated that the sunroof had shattered. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684057August 30, 2025
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Bobs Kia in independence Dealership is selling this vehicle that has this active recall that they claim is fixed but is not. Assume recall should be taken care of before selling it to customers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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