Honda Accord Complaints (2013)

1,427 consumer complaints on file.

#11399006March 3, 2021
ELECTRICAL SYSTEM, ENGINE
2013 HONDA ACCORD V6EXL STARTER MAKES GRINDING NOISE WHEN BEING STARTED. SOMETIMES TAKES MULTIPLE TRYS TO FINALLY TURN OVER AND START ENGINE. BROUGHT TO DEALERSHIP BUT THEY SAID THEY COULD NOT REPLICATE THE ISSUE. ONLY OFFERED TO REPLACE ENTIRE STARTER SYSTEM FOR $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398736March 2, 2021
STEERING
STEERING RACK/ PINION : CARS STEERING WHEEL JUST RANDOMLY TURNING ON ITS OWN TO THE LEFT AND BECOME HARD TO STEER WHEN DRIVING ON HIGHWAY AT HIGHER SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397171February 21, 2021
STEERING, WHEELS
THIS IS TO INFORM YOU I MADE AN APPOINTMENT FOR 2/20/2021 WITH MY LOCAL HONDA DEALERSHIP ONE WEEK PRIOR BASED ON THE RECALL LETTER RECEIVED FROM YOUR OFFICE. I WAS WAS PHYSICALLY THERE, I WAS TOLD BY ONE OF THE ADVISOR THAT THEY RAN OUT OF PARTS. NO FUTURE APPOINTMENT WERE MADE BY THE DEALERSHIP. NOT SURE WHAT IS MEANS BUT THIS WAS WRITTEN UNDER COMMENTS :DA212407, FROM THE "COMPLIMENTARY MULTI POINT INSPECTION" FORM. PERSONAL ARRANGEMENTS WERE MADE TO LEAVE MY CAR BASED ON MY CONVENIENCE; THE ROAD CONDITIONS WERE VERY ICY AND TREACHEROUS TO GET THERE; MY RIDE BACK HOME WAS WAITING IN THE PARKING LOT. AFTER GOING THROUGH THE PROCESS OF CHECKING IN MY CAR AND LEAVING THE DEALERSHIP, THEN I RECEIVED A PHONE CALL FROM ONE OF THE EMPLOYEES (YVONNE) THEY COULD NOT ACCOMMODATE ME. IN ADDITION, I CALLED YOUR VEHICLE SAFETY HOTLINE YESTERDAY 2//02/20/2021 TO REPORT THIS BUT YOUR OFFICE WAS CLOSED. I AM VERY DISAPPOINTED IN THE CUSTOMER SERVICE I EXPERIENCED. THANK YOU FOR YOUR ANTICIPATED COOPERATION WITH THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396798February 18, 2021
UNKNOWN OR OTHER
I HAVE NOT OWNED THE CAR IN QUESTION SINCE MAY 2016 AFTER THIS CAR WAS TOTALED IN AN ACCIDENT AND I KEEP GETTING CALLS FROM HONDA OF PASADENA (PASADENA, CA). THE PROCESS ON THE NHTSA WEBSITE SAYS THAT THE MANUFACTURER CONTACTS CAR OWNERS TO NOTIFY THEM OF SAFETY RECALLS CORRECT? ARE DEALERS ALLOWED TO USE MY PERSONAL PHONE NUMBER/DATA TO SOLICIT ME FOR THESE REPAIRS MULTIPLE TIMES LIKE THIS? I MEAN, THE NOTIFICATION FROM THE MANUFACTURER APPEARS TO BE ENOUGH; THIS WILL ALLOW THE CUSTOMER TO CHOOSE THE DEALERSHIP ON THEIR OWN. THE PRACTICE OF THE DEALERSHIP REACHING OUT TO ME IS MORE LIKE AN UNETHICAL PRACTICE TO BAIT CUSTOMERS INTO GETTING REPAIR MONEY FROM THE MANUFACTURER. THIS IS IN FACT BAITING. PLEASE HELP AND RESPOND AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396319February 15, 2021
UNKNOWN OR OTHER
WHEN I PUSH THE START BUTTON IT DOESN'T ALWAYS START - GET A GRINDING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396077February 13, 2021
STEERING
THE POWER STEERING SUDDENLY STOP WORKING ALMOST CAUSING ME TO CRASH MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394971February 6, 2021
ELECTRICAL SYSTEM
AFTER MY 100,000 MAINTENANCE IN SEPTEMBER 2020, MY HONDA ACCORD BEGAN HAVING PROBLEMS STARTING. SINCE THEN, I HAVE REPLACED THE BATTERY, THE ALTERNATOR AND STARTER. WHEN I START THE CAR FOR THE FIRST TIME OF THE DAY, IT STARTS. AFTER PARKING THE CAR AFTER I HAVE GONE SOME PLACE, THE CAR WILL NOT START. THEN, I HAVE TO KEEP PRESSING THE ELECTRICAL START BUTTON UNTIL THE CAR STARTS. SO FAR, AT TIMES, IT TAKES ABOUT 5 TO 10 MINUTES TO RE-START THE CAR. I REPORTED THE SITUATION TO HONDA USA ON 02/01/2021 AND THEY SAID THERE ARE NO RECALLS ON THIS VEHICLE SO THEY CANNOT HELP ME. HOWEVER, HONDA USA DID START A CASE FOR ME. MY WIFE AND I DO NOT WANT TO GET STRANDED AFTER DRIVING SOME PLACE. AFTER REVIEWING THE INTERNET, THE ELECTRICAL STARTING SYSTEM IS A MAJOR ISSUE FOR THE 2013 HONDA ACCORD. HONDA USA SAYS YOU CANNOT BELIEVE EVERYTHING ON THE INTERNET. SEE CARCOMPLAINTS.COM. SOMETHING NEEDS TO BE DONE BECAUSE IT IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394885February 5, 2021
EXTERIOR LIGHTING
HEADLIGHT ASSEMBLY IS ACCUMULATING MOISTURE CONDENSATION INSIDE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388389January 15, 2021
STEERING
WHILE DRIVING ON THE FREEWAY THE ELECTRONIC POWER STEERING WENT OUT MAKING THE CAR EXTREMELY DIFFICULT TO STEER. I WAS ABLE TO MUSCLE THE STEERING WITH BRUTE FORCE AND GET THE CAR HOME. AFTER SITTING IN MY DRIVEWAY FOR A FEW HOURS THE PROBLEM IMPROVED (THE POWER ASSIST WAS BACK) BUT THE CAR MAKES SCRAPING SOUND WHEN THE WHEELS ARE TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387075January 7, 2021
STEERING
MY CAR SUDDENLY STARTING BEING VERY DIFFICULT TO STEER TO THE RIGHT AND WHEN TRYING TO STEER TO THE LEFT IT SPINS. THIS OCCURS WHILE DRIVING. I LIVE IN THE MOUNTAINS SO IT IS TERRIFYING TO THINK OF THE POTENTIAL SHOULD I BE UNABLE TO CONTROL THE CAR AND RUN OFF THE ROAD. THE CAR IS UNSAFE TO DRIVE AND I FEAR FOR MY SAFETY SO I TOOK IT TO THE HONDA DEALERSHIP IN BOONE, NC. THIS LEAVES ME WITHOUT A CAR TO DRIVE AND NO ACCESS TO ALTERNATIVE TRANSPORTATION IN MY SMALL RURAL MOUNTAIN COMMUNITY. THE DEALERSHIP WAS UNABLE TO PULL A DIAGNOSTIC CODE FROM THE COMPUTER. THEY USED A DIAGNOSTIC TROUBLESHOOTING TREE AND FOUND IT TO BE AN ISSUE WITH THE POWER STEERING RACK AND THE REPAIR WOULD BE NEARLY $3K. I HAVE BEEN A LOYAL HONDA CUSTOMER FOR 25 YEARS AND EXPECT BETTER. THIS APPEARS TO BE A WIDESPREAD ISSUE THAT ISN'T BEING ADDRESSED BY THE COMPANY. THERE ARE HUNDREDS OF REPORTS THAT I HAVE SEEN ONLINE WITH THIS SAME ISSUE SO IT IS CLEARLY A MANUFACTURING FLAW THAT NEEDS TO BE REMEDIED BY HONDA. I AM AN ELDERLY WIDOW AND NEED RELIABLE TRANSPORTATION. I DO NOT HAVE THE FUNDS TO REPAIR THIS CAR AND NEED ASSISTANCE FROM HONDA AND THE NHTSA TO HELP GET THIS RESOLVED. THANK YOU FOR YOUR ASSISTANCE AND URGENT ATTENTION TO THIS MATTER FOR ME AND THE MANY MANY MANY OTHERS FACING THIS SAME FAILURE IN THE 2013 ACCORD. PLEASE DO THE RIGHT THING. PEOPLE'S SAFETY SHOULD BE FOREMOST FOR ANY COMPANY LIKE HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386174January 2, 2021
ELECTRICAL SYSTEM
ERROR LIGHTS ON DASHBOARD COME UP (LOTS OF THEM) AND IN THE CENTER IT STATES "FCW SYSTEM FAILURE". HONDA TRYING TO CHARGE ME $1,600 TO FIX THE ERRORS AND APPARENTLY THIS IS HAPPENING TO A TON OF PEOPLE. CLEARLY SOMETHING THAT NEEDS TO BE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386039January 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM
WHEN I START TO TAKE OFF THE CAR STALLS OUR ON ME FOR LIKE 3 OR 4 SECONDS, IT HAS ALMOST CAUSED ME TO WRECK A LOT OF TIMES AND MY 2013 HONDA PILOT DOES THE SAME THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383617December 16, 2020
FUEL/PROPULSION SYSTEM
WHEN WE FILL GAS TO THE FULL TANK, IT IS SMELLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378047December 5, 2020
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
WHEN DRIVING OR WHEN CAR STARTS, SEVERAL LIGHTS ON THE DASH COME ON, FDW, BRAKE, STEERING WHEEL, LANE DEPARTURE, ABS... THE WARNING FCW SYSTEM FAILED FLASHES ON MESSAGE CENTER. THIS HAS BEEN DOING FOR YEARS ON AND OFF. HAS GOTTEN WORSE RECENTLY ON MORE THAN NOT LATELY. ALSO THE STEERING WHEEL HAS BEEN LOCKING UP WHEN I START MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377978December 4, 2020
ELECTRICAL SYSTEM
INTERMITTENT START BUTTON NOT ENGAGING. NEW BATTERY, NEW BATTERIES IN BOTH FOBS. USUALLY OCCURS AFTER INITIAL START WHEN YOU HAVE DRIVEN, STOPPED AT A DESIGNATION, EVEN JUST TO GAS UP. YOU PRESS START BUTTON, ALL LIGHTS COME ON, YOU TURN IT OF AND USUALLY ON THE THIRD ATTEMPT IT STARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375580November 20, 2020
STEERING
WHILE DRIVING MY STEERING WHEEL SHARPLY TURNS LEFT IF LET GO OF STEERING WHEEL. ACCIDENTLY I NOTICED I HAVE A LETTER FROM HONDA TO BRING THE CAR FOR STEERING GEAR SOFTWARE UPDATE WHERE IT REFERENCES TO TWO CODES THAT IF THEY ARE SET HONDA WILL REPLACE THE STEERING GEAR ASSEMBLY AND EXTENDS WARRANTY TO 13 YEARS AFTER THE PURCHASE. DEALER UPGRADED THE SOFTWARE BUT TEST DRIVING IT AND STILL CAR TURNS LEFT SHARPLY BUT THEIR DIAGNOSTIC IS NOT COMING WITH ANY CODE TO SAY THE WHAT THE ISSUE IS. THE STEERING GEAR APPARENTLY IS ELECTRICALLY DRIVEN. THEIR RECOMMENDATION IS TO REPLACE IT AT MY OWN COST OF $3750. I DIRECTLY CONTACTED THE HONDA CORPORATE AT 800-999-1009 AND DESCRIBED THE SITUATION AND A CASE NUMBER ASSIGNED (#11377924). SEPARATELY DISCUSSING THE ISSUE WITH DEALER MANAGEMENT AND THEY SAID THEY ALSO TALK TO HONDA ENGINEERING TO FIND THE ISSUE AND HOPEFULLY AT NO COST TO ME. UNFORTUNATELY A COUPLE OF DAYS THE CASE HAS BEEN TURNED DOWN AND HONDA CASE MANAGER INDICATED THEY ARE NOT WILLING TO COVER THE COST. I ARGUED THIS IS A SAFETY MATTER AND ACCIDENT CAN HAPPEN. YOUR HONDA DIAGNOSTIC COULD NOT COME UP WITH ANY CODE AND YOU NEED TO FIGURE THIS OUT FOR YOUR OWN SAKE AND HONDA REPUTATION, BUT TO NO AVAIL UNFORTUNATELY. DEALER FINAL OFFER WAS TO GIVE A COUPLE OF HUNDREDS OFF OF REPLACEMENT COST. IF THERE WAS A DIAGNOSTIC AND WOULD BE ABLE TO INDICATE THE CAUSE THAT WOULD HAVE BEEN ACCEPTABLE. CURRENTLY THIS IS A SAFETY ISSUE. I HAVE THE HONDA LETTER AND DEALERSHIP DONE THE SOFTWARE UPGRADE BUT CURRENTLY AT THE CAR IS AT THE DEALERSHIP THE DEALERSHIP IS GILLMAN HONDA IN HOUSTON, TX AT HWY 59 AND SAM HOUSTON BELTWAY SOUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374303November 12, 2020
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN THE RAIN, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, VEHICLE WAS HARD TO STOP AND UNSTABLE. THE BRAKE, TPMS, AND VEHICLE STABILITY ASSIST WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSH HONDA (2056 EISENHOWER PKWY, MACON, GA 31206, (478) 788-4510) WHERE THE CONTACT WAS INFORMED THAT THE REPAIR PARTS WERE ON BACK ORDER. THE CONTACT STATED THE WRONG PART WAS PREVIOUSLY INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 132,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374140November 11, 2020
STEERING
POWER STEERING STOPPED WORKING OUT OF NOWHERE WITH NO WARNING. EXTREMELY DANGEROUS SITUATION IF DRIVING ON HIGHWAY OR ANYWHERE FOR THAT MATTER. FORTUNATELY THE CAR WAS PARKED WHEN THE POWER STEERING WENT OUT. TOOK CAR TO THE HONDA DEALER AND THEY TOLD ME THAT THE CAR HAD NO RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373937November 10, 2020
STEERING
POWER STEERING NOT WORKING AT ALL. GOT INTO MY HONDA TO GO UP THE STREET BUT COULD NOT TURN THE STEERING WHEEL. NOTICE THE POWER STEERING LIGHT ON. TRIED SEVERAL TIME TO CUT THE ENGINE OFF AND RESTART, BUT THE SYSTEM NEVER CAME ON. LIKE RIDING A DEAD MULE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373631November 8, 2020
SERVICE BRAKES, STEERING
VEHICLE STABILITY ASSIST IS DE-ACTIVATED DUE TO DTC 85-01 SIGNAL FAILURE INDICATED IN ELECTRONIC POWER STEERING MODULE. BECAUSE OF THIS, ANTI-LOCK BRAKES ARE NOT FUNCTIONAL. ORDERED REPLACEMENT VSA MODULATOR THROUGH LOCAL REPAIR SHOP FIRST WEEK IN AUG 11, 2020, BUT HONDA AMERICA ESTIMATES SHIP DATE OF DEC 21, 2020 (19 WEEKS)! THEY SHIP THOUSANDS OF NEW CARS EVERY WEEK WITH NEW VSA MODULATORS, MEANWHILE I HAVE TO DRIVE MY CAR WITH THE CRITICAL SAFETY EQUIPMENT DEACTIVATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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