Honda Accord Complaints (2010)

581 consumer complaints on file.

#10419261August 12, 2011
SERVICE BRAKES, HYDRAULIC
A COUPLE OF WEEKS AGO THE BRAKES STARTED SQUEALING. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST TWO WEEKS. SEVERAL TIMES THE BRAKES WERE SLOW TO RESPOND AND SQUEALED LOUDLY. I HAVE A 2010 HONDA ACCORD V-6. IN JUNE I HAD TO HAVE MY ROTORS TURNED BECAUSE THE CAR WOULD SHIMMY WHEN I USED THE BRAKES. HONDA SERVICE SAID THAT THE WARRANTY DIDN'T COVER THIS. I BOUGHT THE CAR NEW AND ONLY HAVE ~25K MILES ON IT. THE MILEAGE IS 90% HIGHWAY AND INTERSTATE MILES AND THERE SHOULD BE NO REASON THAT THE BRAKE PADS SHOULD BE REPLACED OTHER THAN POOR MATERIAL. I HAVE READ ABOUT THE CLASS ACTION LAWSUIT, BUT NOT SURE WHAT TO DO NEXT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418351August 10, 2011
SERVICE BRAKES, HYDRAULIC
TOOK MY 2010 HONDA ACCORD INTO PRIORITY HONDA IN CHESAPEAKE, VA TO HAVE THE ROUTINE OIL CHANGE AND TIRE ROTATION DONE. I HAVE BEEN TAKING MY CAR THERE SINCE IT WAS BRAND NEW TO HAVE ALL THE SCHEDULED MAINTENANCES DONE. AT 30,000 MILES, I AM BEING TOLD I NEED REAR BRAKES AND THEY ARE ALMOST METAL-TO-METAL AND THAT HONDA WAS AWARE OF THE ISSUE AND WOULD REIMBURSE ME UP TO 150.00 OF THE REPAIR COST WHICH WAS CLOSE TO 200.00. I CALLED HONDA AUTOMOBILE CUSTOMER SERVICE TO ONLY BE TOLD BY THEM THAT MY VIN# IS NOT COVERED AND IT WAS ONLY VERY FEW 2010 ACCORDS THAT WERE AFFECTED. WHEN I CALLED THE DEALERSHIP BACK, THEY SIMPLY JUST APOLOGIZED THAT THEY HAD GIVEN ME WRONG INFORMATION, ADVISED ME THAT IT WAS NORMAL FOR REAR BRAKES TO WEAR OUT IN 30,000 MILES (WHICH I KNOW IS NOT CORRECT), AND SAID IT WAS WEAR AND TEAR AND I HAD TO PAY FOR THE COST OF REPAIRS. REALLY....THIS IS THE SECOND HONDA I HAVE PURCHASED, BUT I AM MIGHTY AFRAID IT WILL BE MY LAST AND I AM SERIOUSLY CONSIDERING TRADING IT IN FOR ANYTHING OTHER THAN A HONDA ASAP. WHAT IS ALSO VERY CONCERNING IS I SEE THAT I AM NOT THE ONLY ONE THAT HAS HAD THE SAME EXACT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417132August 4, 2011
SERVICE BRAKES, HYDRAULIC
AT 28,000 MILES THE REAR BRAKES HAD TO BE REPLACED, ROTORS CUT TO THE COST OF $314.59. I BOUGHT THE CAR ON MARCH 29, 2010 BRAND NEW. JOHN IN THE SERVICE DEPARTMENT AT MIDDLETOWN HONDA TELLS ME THE FRONT BRAKES ARE PERFECT AND THIS IS NORMAL WEAR AND TEAR ON THE REAR BRAKES- REALLY. I DRIVE HIGHWAY MILES TO AND FROM WORK, NO EXCESSIVE BRAKING SO NOT IT IS NOT NORMAL WEAR AND TEAR ON REAR BRAKES. NEVER HAD THIS KIND OF PROBLEM WITH ANY OF MY OTHER NEW CARS - NEVER HAD THIS PROBLEM. THE ONLY THING I WAS ABLE TO GET FROM JOHN WAS THE 800 NUMBER TO CALL BECAUSE HE "THOUGHT" HE HAD HEARD SOMETHING ABOUT A CLASS ACTION SUIT. THOUGHT, REALLY HMMM. IN ALL MY YEARS OF DRIVING, OVER 40 YEARS, NEVER HAVE I HAD THIS KIND OF ISSUE ANY OF MY CARS NOR HAD THE SERVICE DEPARTMENT SHOW THE NONCHALANT ATTITUDE TOWARDS A CUSTOMER. REPEAT BUSINESS, I DON'T THINK SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416570August 1, 2011
SEATS
HAVING OWNED 6 HONDAS OVER SEVERAL YEARS. THIS IS THE MOST UNCOMFORTABLE CAR I HAVE EVER OWNED. I CAN ONLY DRIVE IT FOR SHORT DISTANCES OTHERWISE I GET BACKACHES AND ALSO BOTHERS MY HIP. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414908July 24, 2011
STRUCTURE:FRAME AND MEMBERS, SERVICE BRAKES, HYDRAULIC
I OWN A 2010 HONDA ACCORD V6. I HAVE HAD THIS CAR FOR ONE YEAR. THE MILEAGE IS JUST OVER 18,000 MILES. WHEN I TOOK MY CAR IN FOR INSPECTION ON YESTERDAY AT THE HONDA DEALERSHIP, THEY INFORMED ME THAT MY REAR BRAKES WILL NEED TO BE REPLACED WITHIN THE NEXT THREE MONTHS. I HAVE OWNED HONDAS EVERY SINCE 1989 AND PREMATURE BRAKE WEAR HAS NEVER OCCURRED WITH ANY OF THE HONDA THAT I HAVE OWNED. PLEASE TELL ME WHAT I CAN DO TO GET SOME TYPE OF RESOLUTION FOR THIS PROBLEM. I FEEL THIS IS A SAFETY ISSUE BECAUSE YOUR BRAKES ARE THE MOST IMPORTANT THING IN A CAR. ALSO, THIS CAR HAS A FAULTY FRONT BUMPER. IT IS ATTACHED TO THE CAR BY SNAPS. THESE SNAPS BREAK AND THE BUMPER STARTS SEPARATING FROM THE CAR. I HAVE TAKEN IT BACK TO THE HONDA DEALERSHIP AND THEY SENT IT TO THEIR BODY SHOP BUT THE BUMPER IS STILL TRY TO SEPARATE FROM THE CAR. IF THE BUMPER COMES OFF IT COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412427July 15, 2011
SERVICE BRAKES, HYDRAULIC
I WAS SOLD A 2010 HONDA ACCORD LAST YEAR AND I HAVE ALREADY HAD TO REPLACE THE CALIPERS, ROTORS, AND PADS ON MY REAR BRAKE ASSEMBLY. I WAS THEN TOLD BY HONDA AMERICA THAT THESE ARE 'WEAR' PARTS THAT THEY WILL NOT REIMBURSE ME FOR. I FULLY UNDERSTAND THAT BRAKES ARE WEAR PARTS BUT 'NOT AT 20,000 MILES'. IF IT IS OK FOR HONDA TO SELL BRAKING SYSTEMS THAT NEED THIS KIND OF ATTENTION SO EARLY IN LIFE, THEY SHOULD HAVE TO WARN CUSTOMERS AT THE TIME OF PURCHASE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411786July 11, 2011
VISIBILITY
WE WERE DRIVING ON THE HIGHWAY WHEN WE STARTED HEARING A CRACKING NOISE COMING FROM THE SUNROOF. MY BOYFRIEND LOOKED UP TO SEE THE SUNROOF CRACKING. HE QUICKLY CLOSED THE SUNROOF COVER JUST BEFORE THE GLASS SHATTERED. NO CONSTRUCTION VEHICLES OR HEAVY EQUIPMENT WERE IN THE VICINITY. NO ROCK OR OTHER PROJECTILE HIT THE CAR. *TT I CONTACTED MY LOCAL DEALER AND LEFT A MESSAGE FOR THE SERVICE MANAGER. I CONTACTED HONDA CUSTOMER SERVICE THE NEXT DAY AND GOT A CASE NUMBER. I DROPPED MY CAR OFF AT THE DEALER THE FOLLOWING MORNING WITH THE UNDERSTANDING THAT THE DEALER'S GENERAL MANAGER WOULD TAKE A LOOK AT IT. BEFORE LUNCH, I GOT A CALL FROM THE DEALER THAT HONDA DENIED MY CLAIM FOR A WARRANTY REPAIR, STATING IT WAS ACCIDENTAL DAMAGE. I CONTACTED HONDA AND THE REGIONAL CARE MANAGER STATED THAT IT COULD HAVE BEEN CAUSED BY A SMALL ROCK. I WAS TOLD TO GO THROUGH INSURANCE. I CALLED MY INSURANCE. THEY AGREED IT WAS UNLIKELY THAT IT WAS ACCIDENTAL DAMAGE AND WOULD WANT TO LOOK AT THE VEHICLE TO UNDERSTAND IF THEY SHOULD TRY TO GET MONEY BACK FROM HONDA. I DROPPED MY CAR OFF AT THE GLASS COMPANY. THE COMPANY HAD TO ORDER THE GLASS FROM HONDA AS IT'S NOT REGULAR WINDOW GLASS CARRIED BY THEIR VENDORS. WE SPOKE TO A FEW SERVICE WRITERS AND A SERVICE MANAGER - NONE HAD EVER SEEN ANYTHING LIKE THAT. THE GLASS COMPANY ALSO SAID THAT THEY NEVER SAW ANYTHING LIKE IT. SUNROOF GLASS IS THICK AND TEMPERED AND SHOULD NOT SHATTER LIKE IT DID. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409297June 29, 2011
UNKNOWN OR OTHER
2010 HONDA ACCORD. PRE-MATURE REAR BRAKE WARE. I HAVE 25,000 MILES, ALL HIGHWAY. THE REAR BRAKES HAD TO BE REPLACED. I WENT TO HONDA. THEY SAID IT WAS MY FAULT. AND WANTED $ 250, TO FIX. SAID I NEEDED NEW ROTORS (LIE, LOCAL SHOP SAID REAR BRAKE SHOT, NOT ROTORS. DEALER NO HELP. CALLED AMERICAN HONDA, THEY SAID THEY WOULD CALL THE DEALER, AND TRY TO HELP. DEALER TOLD THEM I WAS NEVER THERE. I HAVE INVOICE, THERE IS A CLASS ACTION SUITE, FOR 2009 REAR BRAKES, NOT MY 2010. (YET). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409365June 29, 2011
SERVICE BRAKES, HYDRAULIC
2010 HONDA ACCORD -- REPAIR FACILITY NOTED EXCESSIVE WEAR TO REAR BRAKE PADS AT 24,000 MILES. 10% LIFE REMAINING. FRONT BRAKE AT MORE THAN 50% REMAINING LIFE. INDEPENDENT REPAIR FACILITY STRESSED EXTREME CONCERN WITH WEAR. VEHICLE BROUGHT TO HONDA FACILITY. HONDA TECHNICIAN INDICATED THAT THE WEAR WAS "NORMAL" FOR THIS MODEL VEHICLE. ATTRIBUTED WEAR TO "EXTREME DRIVING CONDITIONS" EVEN THOUGH I DO NOT RESIDE ON A MOUNTAIN OR DO EXCESSIVE HARD BRAKING. HONDA UNWILLING TO ADDRESS BRAKE WEAR UNDER WARRANTY. I BELIEVE THERE TO BE A SEVERE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408845June 24, 2011
SERVICE BRAKES, HYDRAULIC
I TOOK MY CAR IN FOR SERVICE AND IT HAS ONLY 19000 MILES ON IT YET THEY TOLD ME MY REAR BRAKES WERE WORN AND NEED TO BE REPLACED. THERE IS A CLASS ACTION SETTLEMENT FOR THE SAME ISSUES BUT MY VIN IS NOT COVERED. I ONLY REPLACED BRAKES 3 TIMES OVER NEARLY 160,000 MILES ON THE PREVIOUS ACCORD THAT I OWNED. I BELIEVE THE BRAKES ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407394June 19, 2011
SEATS
DRIVER'S SEAT LUMBAR DESIGN CAUSING DRIVING SAFETY ISSUES NOTE: IT SEEMS THAT THIS PROBLEM IS MORE PROMINENT FOR MALE DRIVERS VERSUS FEMALE DRIVERS. THIS PROBLEM HAS BECOME SO BAD THAT I REFUSE TO DRIVE IT PAST 1 HOUR ON THE ROAD; IT JUST DOESN'T HAPPEN. WHY IS THIS SO? BECAUSE THE DRIVER'S LUMBAR IS IMPROPERLY DESIGNED. ...MY STATEMENT COMES FROM EXPERIENCE OF PERSONALLY HAVING SEVERAL VEHICLES OVER THE PAST 30 YEARS IN ADDITION TO DRIVING RENTAL VEHICLES ON A VERY FREQUENT BASIS (I TYPICALLY PLACE MORE MILES ON RENTAL VEHICLES THAN MY PERSONAL VEHICLES) ' AND I REALLY DO ENJOY DRIVING VEHICLES ON LONG TRIPS WHEN DRIVING THE VEHICLE I LITERALLY GET A 'PAIN IN THE BACK'. I HAVE MADE MULTIPLE SEAT ADJUSTMENTS WITH NO SUCCESS. THE LUMBAR AREA BECOMES VERY PAINFUL WHERE IT FORCES ME TO GET OFF THE ROAD TO REST THE BACK. IF I DO NOT DO THIS I BECOME IRRITABLE (DOESN'T GO OVER WELL WITH MY SPOUSE OR THE FAMILY) AND STARTS IMPACTING MY DRIVING ABILITY. I HAVE TAKEN MEASURES TO WEAR A FLEXIBLE BACK BRACE THAT PROVIDE ADDITIONAL COMFORT, BUT THAT ONLY LASTED ANOTHER HOUR PRIOR TO THE 'PAIN IN THE BACK' RETURNING. THIS IS UNACCEPTABLE (& I HAVE NEVER DONE THIS WITH ANY OTHER VEHICLE I HAVE OWNED OR RENTED) I HAVE COMMUNICATED TO MY WIFE (IT IS HER VEHICLE) THAT I WILL NO LONGER DRIVE THE ACCORD EX-L EXCEPT ON SHORT TRIPS (LESS THAN 60 MINUTES). THE PHYSICAL PAIN (LEGS, BACK, HIP, ETC.) THE SEAT CAUSES IS UNACCEPTABLE AND NEEDS RESOLVED PRIOR TO MY GIVING IT ANOTHER CHANCE. I HAVE DONE SIGNIFICANT RESEARCH SINCE THE PURCHASE LOOKING FOR FIXES, ETC. INCLUDING INQUIRING WITH DEALERSHIP AND SPEAKING WITH HONDA CUSTOMER SERVICE WITH NO ASSISTANCE. THE LAST RESULT FROM THE DEALERSHIP WAS THAT THE ENGINEER DID ALSO EXPERIENCE THE PROBLEM, BUT COULD NOT PROCEED FURTHER AS HONDA DID NOT HAVE A 'TECH NOTE' ON THE PROBLEM. I SPOKE WITH HONDA CUSTOMER SERVICE (THE 800 #) AGAIN ON FRIDAY ABOUT THIS WITH LITTLE SUCCESS. ANY HELP WOULD BE APPRECIATED AS THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407272June 17, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 HONDA ACCORD. THE CONTACT STATED WHILE DRIVING IN REVERSE THE VEHICLE MADE A LOUD METAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT INDICATED THAT THE REAR BRAKE WAS WORN. THE DEALER STATED THE FAILURE WAS DUE TO WEAR AND TEAR. THE DEALER REPLACED THE REAR BRAKE PAD. THE MANUFACTURER FILED A REPORT AND ADVISED THAT HIM THAT HE WOULD RECEIVE A CALL BACK. THE FAILURE MILEAGE WAS 20,490 AND THE CURRENT MILEAGE WAS 27,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406696June 14, 2011
SERVICE BRAKES, HYDRAULIC
2010 HONDA ACCORD. CONSUMER STATES PREMATURE BRAKE WEAR *TGW THE CONSUMER WAS INFORMED BY THE DEALER THE REAR BRAKES HAD WORN OUT UNEVENLY WITH ONLY 22,000 MILES ON THE VEHICLE. THE CONSUMER LEARNED OF A CLASS ACTION LAW SUIT REGARDING THE BRAKE MATERIAL THAT WAS USED ON CERTAIN VEHICLES WHEN THEY WERE MANUFACTURED. HOWEVER, THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404108June 1, 2011
ENGINE AND ENGINE COOLING
IN FRONT OF THE 2010 ACCORD THERE ARE TWO BIG HOLES CUT OUT FOR A SPORTY LOOK. EVERYDAY DRIVING TO AND FROM WORK ON THE HIGHWAY SOMETHING FLEW UP FROM OFF THE ROAD AND WENT INTO ONE OF THE OPEN AREAS AND SLICED MY AIR CONDENSER AND ALL OF MY FREON LEAKED OUT AND IT WOULDN'T BE PATCHED ENTIRE PIECE HAD TO BE REPLACED SO MY COMPLAINT IS WHY WOULD AN AREA LIKE THAT BE LEFT WIDE OPEN TO A MAIN PART OF THE A/C AND NOT A PIECE OF MESH THERE TO PROTECT THAT. IT WAS NOT COVERED ON MY 100,000 MILE WARRANTY SO THEREFORE THE REPAIR HAD TO COME OUT OF MY POCKET ON A 6 MONTH OLD CAR. I SHOULD NOT BE AFRAID TO DRIVE MY CAR BUT HONESTLY I AM DUE TO THE FACT THAT I JUST HAD THIS FIXED AND IT VERY WELL COULD HAPPEN AGAIN NO WARNING ALL BECAUSE THIS ARE IS EXPOSED AND IT IS NOT COVERED UNDER MY WARRANTY!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403096May 24, 2011
SERVICE BRAKES, HYDRAULIC
2010 HONDA ACCORD. CONSUMER STATES PROBLEM WITH REAR BRAKES *TGW THE DEALER INFORMED THE CONSUMER THE REAR BRAKES ONLY HAD 15% LIFE WHILE THE FRONT BRAKES HAD 90% REMAINING. THE CONSUMER BELIEVED THERE WAS A DEFECT WITH THE REAR BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401182May 16, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 4 DOOR HONDA ACCORD V6 EX. WITH ONLY 28,000 MILES ON IT AND NOW MY REAR BRAKES SQUEAK INDICATING WORN BAKE PADS. THE REAR BRAKE PADS SHOULD LAST AROUND 70,000 MILES. UNFORTUNATELY MY CAR IS NOT ONE OF THE FEW 2010 VIN #S COVERED BY THE HONDA PREMATURE REAR BRAKE PADS WEAR SETTLEMENT EVEN THOUGH I HAVE THE SAME EXACT PROBLEM. I HOPE THERE WILL BE ENOUGH COMPLAINTS ABOUT THIS PROBLEM TO EXPAND/EXTENT TO OTHER 2010 HONDA ACCORD AFFECTED BY THIS PROBLEM BUT NOT COVERED BY THE SETTLEMENT. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399218May 5, 2011
SERVICE BRAKES, HYDRAULIC
I HAD A PERIODIC SERVICE CHECK ON MY 2010 HONDA ACCORD AT 15299 MILES, AND WAS TOLD I HAD 15% LEFT ON MY REAR BRAKES PADS. HOWEVER, I WAS ALSO TOLD MY FRONT BRAKES HAD 90% LEFT. SPEAKING TO THE SERVICE REPRESENTATIVE, HE SAID THIS WAS NOT UNUSUAL, EACH DRIVER IS DIFFERENT. HE SAID MY WARRANTY FOR THE BRAKES HAD EXPIRED. THIS MUCH WEAR ON REAR BRAKES SEEMS HIGHLY ABNORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398133April 28, 2011
SERVICE BRAKES, HYDRAULIC
PREMATURE REAR BRAKE REPLACEMENT FOR 2010 HONDA ACCORD. REAR PADS NEED TO BE REPLACED AT 33,000 MILES. VEHICLE IS NOT ON ORIGINAL CLASS SUIT SETTLEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398038April 27, 2011
SERVICE BRAKES, HYDRAULIC
2010 HONDA ACCORD WITH THE NEW UPGRADED REAR INNER BRAKES STILL IS PREMATURELY WEARING OUT AT AROUND 20K MILES. ALL OTHER BRAKE PADS INCLUDING THE REAR OUTER ONES ARE 90% THERE HOWEVER THE REAR INNER PADS ARE COMPLETELY WORN OUT. THIS SEEMS TO BE A LARGER ISSUE THAN JUST BAD BRAKE PADS SINCE ALL OTHER PADS ARE FINE. I HAVE VERY CONCERNED THIS WILL CAUSE INSUFFICIENT BREAKING AND DAMAGE TO THE VEHICLE ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396313April 12, 2011
STRUCTURE
2010 HONDA ACCORD. CONSUMER STATES WHILE DRIVING HE LET DOWN THE REAR WINDOWS AND A LOUD NOISE AND ROLLING VIBRATION OCCURRED *TGW THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS DUE TO THE AERODYNAMICS OF THE VEHICLE AND THERE WAS NOTHING THAT COULD BE DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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