Honda Accord Complaints (2009)

727 consumer complaints on file.

#10384030February 22, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2009 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED. THE CONTACT WAS TWO MONTHS OVER NEEDING AN OIL CHANGE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE ENGINE COLLAPSED BECAUSE AN OIL CHANGE HAD BEEN NEEDED; THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. THE CONSUMER STATED THE MANUFACTURER WOULD NOT CONSENT TO AN APPEAL OR SEND THEIR ENGINEER TO EXAMINE THE VEHICLE. UPDATED 04/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383012February 16, 2011
SERVICE BRAKES, HYDRAULIC
AT ABOUT 20,000, OUR 2009 HONDA ACCORD (V6) STARTED HAVING REAR BRAKE NOISES. WE TOOK IT TO THE WEST COVINA DEALERSHIP AND THEY SAID THE REAR PADS WERE WORN AND NEEDED REPLACING. I SAID THAT IS VERY PREMATURE TO HAVE REAR PADS WEAR OUT SO SOON AND THEY SAID IT IS NORMAL AND WOULD NOT CONSIDER ANY WARRANTY REPLACEMENT OR DISCOUNT AS IT WAS NORMAL WEAR AND TEAR. WE TOOK IT TO OUR LOCAL INDEPENDENT SHOP AND HAD THEM REPLACED. STRANGE THAT IT WAS BOTH INNER PADS THAT HAD WORN OUT--THE OUTERS HAD ABOUT 50% LIFE LEFT.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381114February 8, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 HONDA ACCORD. THE CONTACT STATED THAT HE NOTICED THAT THE VEHICLE WAS ABNORMALLY DOWN TWO QUARTS OF ENGINE OIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE OIL WAS REPLACED. THE CONTACT SINCE NOTICED THAT THE VEHICLE WAS CONSUMING OIL AT EXCESSIVELY ABNORMAL RATES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379716January 31, 2011
SERVICE BRAKES, ELECTRIC
I AM LEASING A 2009 HONDA ACCORD EX COUPE. I WAS INFORMED AT LESS THAN 15,000 MILES THAT I WAS IN NEED OF NEW REAR BRAKE PADS. WHILE I FULLY EXPECTED TO PAY FOR GENERAL MAINTENANCE AND REASONABLE "WEAR ITEMS" DURING MY LEASE. THERE IS NO REASON THAT I SHOULD NEED TO REPLACE MY BRAKE PADS AT 15,000 MILES. IN SPEAKING WITH THE SERVICE CENTER AT MY HONDA DEALER, THEY INFORMED ME THAT IT IS NOT UNCOMMON FOR 2008 AND 2009 ACCORDS TO EXPERIENCE PREMATURE REAR BRAKE WEAR BUT THAT HONDA NOR THE DEALERSHIP WOULD PAY FOR THE SERVICE. I WAS THEN INFORMED OF A CLASS ACTION LAWSUIT THAT COULD REIMBURSE $150 OF THE $239 IT WOULD COST TO REPLACE THE BRAKE PADS. WHILE THIS DOES HELP WITH THE FINANCIAL BURDEN, IT DOES NOT COVER THE ENTIRE EXPENSE. NOR DOES IT EXCUSE HONDA'S UNWILLINGNESS TO FIX THIS QUALITY/SAFETY ISSUE AND SPARE THEIR CUSTOMERS THE HASSLE OF THE UP-FRONT EXPENSE AND ADDITIONAL PAPERWORK REQUIRED TO TAKE PART IN THE SUIT. I EVEN CONTACTED HONDA U.S. DIRECTLY REGARDING THE ISSUE AND THEY DIRECTED ME BACK TO THE CLASS ACTION HOTLINE AND SAID THERE WAS NOTHING MORE THEY COULD DO. ALTHOUGH HONDA DOES NOT TAKE RESPONSIBILITY FOR THE FAULTY PRODUCT, THEY HAVE RELEASED AN "IMPROVED" BRAKE PAD WHICH, SUPPOSEDLY, HAS A LONGER LIFESPAN. CLEARLY, HOWEVER, THERE IS A DEFECT WITH BRAKES THAT WEAR DOWN SO QUICKLY WITH NORMAL USE. ONE OF THE REASONS I CHOSE A HONDA PRODUCT WAS DUE TO WHAT I THOUGHT WAS A SUPERIOR QUALITY AND SAFETY RATING. IN LIGHT OF THE CURRENT SITUATION, I WILL LIKELY NOT LEASE OR PURCHASE ANOTHER HONDA VEHICLE WHEN MY LEASE RUNS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379746January 31, 2011
SERVICE BRAKES, HYDRAULIC
WE OWN A 2009 ACCORD WITH 24,000 MILES. AT OUR FIRST OIL CHANGE, MY HUSBAND ASKED THE HONDA ANNAPOLIS DEALER ABOUT A CARD WE HAD RECEIVED REGARDING A BRAKE PAD CLASS-ACTION LAWSUIT. THE DEALER SAID NOT TO WORRY ABOUT IT; IF THERE IS A PROBLEM THEY WILL TAKE CARE OF IT FOR FREE. OUR BRAKES ARE NOW MAKING A LOT OF NOISE AND THE PADS NEED TO BE REPLACED. MY HUSBAND STOPPED IN AND TALKED TO THE SAME PERSON IN THE DEALERSHIP, [XXX], WHO SAID THE REPAIR WOULD COST $230, AND WE WOULD BE REIMBURSED THROUGH THE CLASS-ACTION. HE DID NOT MENTION THAT THE REIMBURSEMENT IS $150 AT BEST. SO THIS IS THE SECOND TIME WE HAVE BEEN GIVEN MISINFORMATION BY THIS HONDA DEALERSHIP. I CALLED HONDA ANNAPOLIS AND SPOKE TO THE SERVICE MANAGER, [XXX], WHOSE ATTITUDE IS BEST SUMMED UP BY HIS STATEMENT, "I DON'T WANT TO GET INVOLVED." HE SAID THAT THE CUSTOMERS AND LAWYERS CAUSED THIS PROBLEM BY BRINGING A LAWSUIT. HE ALSO STATED, "WE DON'T MAKE THE CARS HERE," AND SUGGESTED THAT WE TAKE THE CAR SOMEWHERE ELSE. ALTHOUGH MY HUSBAND HAD JUST SPOKEN TO [XXX] IN PERSON, WHO THEN SPOKE TO [XXX], HE ACTED AS THOUGH HE HAD NO IDEA WHAT I WAS TALKING ABOUT. IN RESEARCHING THIS ISSUE, I SEE THAT MANY CONSUMERS ARE COMPLAINING THAT THE REPLACEMENT PADS ALSO WEAR OUT PREMATURELY AND CAUSE OTHER DAMAGE. WHAT A DISGRACE. I CONTACTED THE CLASS-ACTION LAW FIRMS AND GOT A CALL FROM SOMEONE AT GIBBS. SHE SAID IT HAS TO BE AN UPGRADED REPLACEMENT PART IN ORDER TO BE REIMBURSED; THE PART COSTS $66 AND WITH LABOR THE CHARGE SHOULD BE AROUND $150. I ASKED HOW IT IS THAT HONDA CAN CHARGE $230; SHE SAID THEY CAN'T MONITOR THAT. GOOD BUSINESS SENSE, AS WELL AS COMMON DECENCY, DICTATES THAT HONDA CAUSED THIS PROBLEM AND SHOULD PAY IN FULL TO RESOLVE IT. HONDA DEALERS SHOULD BE AUTHORIZED TO MAKE THESE REPAIRS, AT NO CHARGE TO CONSUMERS, AND APPLY FOR REIMBURSEMENT THEMSELVES. IT IS OUTRAGEOUS FOR DEALERS TO GIVE CUSTOMERS FALSE INFORMATION AND MAKE US JUMP THROUGH HOOPS TO GET REIMBURSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379355January 27, 2011
UNKNOWN OR OTHER
2009 HONDA ACCORD 4 CYLINDER, 22K MILES-ORIGINAL OWNER ACCELERATOR GOT STUCK AND CAR CONTINUED TO ACCELERATE ON THE ON RAMP TO I-64 IN LOUISVILLE, KY. TRIED TO DOWNSHIFT, EVEN TRIED NEUTRAL. ENGAGED THE BRAKES AND THE BRAKES LOCKED UP. EVENTUALLY THE BRAKES RELEASED AND I WAS ABLE TO COAST TO A MEDIAN IN THE MIDDLE OF THE HIGHWAY. VERY THANK I DIDN'T HURT ANYONE. TOOK CAR TO THE HONDA DEALERSHIP AND THEY SAY THAT THEIR DIAGNOSTIC TEST SHOWS THAT NOTHING IS WRONG. NOTHING REGISTERED ON THE CAR COMPUTER. I AM 100% CERTAIN THAT THE PEDAL WAS NOT CAUGHT ON THE FLOOR MAT. ONE OF THE MOST FRIGHTENING EXPERIENCES OF MY LIFE. I WILL BE BUYING A NEW CAR IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377292January 11, 2011
SERVICE BRAKES, HYDRAULIC
HAD TO REPAIR REAR BRAKE PADS AT ONLY 26K MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374830January 5, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 HONDA ACCORD. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE WHEN SHE WAS INFORMED THAT SHE NEEDED TO REPLACE THE BRAKE PADS. THE DEALER ADVISED THE CONTACT THAT THERE WAS A LAWSUIT AND THAT SHE COULD FILL OUT THE FORM IN ORDER TO RECEIVE A PARTIAL REIMBURSEMENT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RELATED RECALLS AND DID NOT OFFER HER ANY ADDITIONAL ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000. BW UPDATED 02/17/11*LJ UPDATED 12/06/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373300December 29, 2010
EXTERIOR LIGHTING
I'VE HAD NUMEROUS INCIDENTS WHICH CAN BE CONSIDERED CLOSE CALLS WITH HONDA ACCORDS IN RECENT MONTHS. BESIDES BEING BLINDED BY THE HIGH BEAM DRLS (BOTH FROM THE FRONT AND THE REAR), I HAVE HAD TROUBLE SEEING USAGE OF THE HONDA'S TURN SIGNALS. THIS IS DUE TO THE HIGH LIGHT DENSITY OF THE DRL NEXT TO THE SMALL TURN SIGNALS. I HIGHLY RECOMMEND THAT THESE DRL BE ELIMINATED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373233December 29, 2010
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
UNDER NORMAL USE, REAR BRAKE PADS FAIL AT AN ALARMING RATE. MY ORIGINAL PADS WERE COMPLETELY GONE AT 15,000 MILES. NOW THE SECOND SET OF PADS IS WORN OUT AT 30,000 MILES. FRONT PADS SEEM TO BE BARELY WORN, AND ARE ORIGINAL TO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372707December 28, 2010
SERVICE BRAKES, HYDRAULIC
I WANT TO ADD MY NAME TO THE LIST OF PEOPLE WITH DEFECTIVE BRAKES ON THEIR 2009 ACCORDS. MY BRAKES STARTED SQUEAKING LIKE MAD AT ABOUT 17000 MILES. IT IS UNBELIEVABLE TO ME THAT HONDA WOULD NOT ISSUE A RECALL, KNOWING THAT THEIR REAR BRAKE PADS ARE DEFECTIVE. THEY ACKNOWLEDGE THIS FACT BY MAKING A REPLACEMENT PAD DIFFERENT FROM THE ORIGINAL PAD. TO CHARGE CUSTOMERS ANY AMOUNT OF MONEY FOR THEIR DEFECTIVE PRODUCT IN SIMPLY UNTHINKABLE ON HONDA'S PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371737December 20, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 60 MPH SHE ENGAGED THE BRAKES AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND SHE ADVISED THEM OF THE PROBLEMS WITH THE BRAKES. THE DEALER DID NOT MENTION ANYTHING ABOUT THE BRAKES NOR DID SHE ASK THEM FOR ANY INFORMATION REGARDING THEM. WITHIN A FEW MONTHS THE VEHICLE WAS TAKEN TO THE DEALER TO SERVICE THE REGULATOR AND THEY SUGGESTED THAT SHE REPLACE THE REAR BRAKE PADS. THE DEALER ADVISED HER THAT SHE HAD TO PAY FOR THE REPAIRS AND REQUEST REIMBURSEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. SHE NOTIFIED THE MANUFACTURER AND FILED A COMPLAINT WITH THEM. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 17,160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370255December 16, 2010
SERVICE BRAKES, HYDRAULIC
2009 HONDA ACCORD. CONSUMER STATES THAT SHE AND HER HUSBAND HAD TO PAY TO GET BRAKE REPAIR WORK DONE. SHE WOULD LIKE TO KNOW WHY THE LAWSUIT IS ONLY GOING TO PAY BACK A PORTION. *KB THE CONSUMER STATED SHE HEARD A NOISE COMING FROM THE VEHICLE. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, SHE WAS ADVISED THE PROBLEM WAS THE REAR BRAKE PADS. THE CONSUMER STATED SHE WAS NOT AWARE THAT A RECALL HAD BEEN ISSUED AS WELL AS A LAWSUIT. THE CONSUMER WAS INFORMED SHE WOULD HAVE TO PAY FOR THE REPAIRS AND THEN SEEK REIMBURSEMENT THROUGH THE LAWSUIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365834November 15, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 HONDA ACCORD LX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TIRE PRESSURE WARNING LIGHT (TPMS) ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER AND INFORMED THE CONTACT THAT THE WARNING LIGHT WAS ILLUMINATED DUE TO THE AIR TEMPERATURE CHANGING. UPON LEAVING THE DEALER, THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE CONTACT HAD THE TIRES INSPECTED BY THE MANUFACTURER TO DETERMINE IF THE PROBLEM WAS WITHIN THE TIRES. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE TIRES YET THEY ALSO STATED THERE COULD POSSIBLY BE A SLOW LEAK. THE VEHICLE WAS NOT REPAIRED. UPDATED 01/26/11*LJ UPDATED 04/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364256November 6, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES WERE SQUEAKING WITHIN THE FIRST SIX MONTHS BUT WE WERE TOLD NOTHING WAS WRONG WHEN TAKEN IN FOR REGULAR WARRANTY-COVERED CHECKS. STARTED NOTICEABLE SHIMMING WHEN BRAKES WERE APPLIED AND TOOK IN FOR CHECK AT 39,000 MILES. ENDED UP REPLACING ROTORS, BRAKES AND REAR BEARING. THE REAR BEARING ALONE COST $198. ALL IN ALL, OUR BILL CAME TO $667.73. WE'VE TAKEN THE CAR IN TO THE DEALER FOR REPAIR OF CARPET PULLING AWAY IN FRONT PASSENGER SIDE; VIBRATION NOISE ON BACK DASHBOARD (OR WHATEVER YOU'D CALL THE SHELF BEHIND PASSENGER SEATS); DRIVER DOOR HANDLE STICK PROBLEM, STEERING WHEEL CLICKING NOISE. PURCHASED HONDA AFTER BEING RECOMMENDED BY SO MANY SATISFIED CUSTOMERS/FRIENDS. INVESTED MORE THEN WE PLANNED BUT THOUGHT IT WAS WORTH THE INVESTMENT; DISAPPOINTED IN QUALITY OF PARTS AND REPAIR WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363964November 4, 2010
SERVICE BRAKES, HYDRAULIC
2009 HONDA ACCORD. REAR BRAKES WORN OUT AT ONLY 11,000. PROBLEM IS WELL KNOW BY HONDA. CLASS ACTION HAS BEEN FILED. RESULT OF CLASS ACTION, CUSTOMER MUST PAY FOR REPAIR AND SUBMIT RECEIPT FOR REFUND UPTO $150.00, BUT HONDA IS CHARGING $300.00 FOR THE REPAIR. THIS IS A SAFETY ISSUE AND HONDA SHOULD BE FORCED TO CORRECT THE PROBLEM AT NO CHARGE TO THE CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363543November 1, 2010
SEAT BELTS, AIR BAGS
TL*THE CONTACT OWNS A 2009 HONDA ACCORD. WHILE DRIVING THROUGH THE INTERSECTION APPROXIMATELY 5 MPH, A VEHICLE MOVING IN THE OPPOSITE DIRECTION CRASHED INTO THE CONTACT'S VEHICLE. THE SEAT BELTS FAILED TO RESTRAIN THE CONTROL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND TWO PASSENGERS SUSTAINED INJURIES. THERE WAS A POLICE REPORT FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 27,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10362820October 28, 2010
SERVICE BRAKES, HYDRAULIC
2009 HONDA ACCORD. BRAKES WORN OUT AT ONLY 12,000. PROBLEM IS WELL KNOW BY HONDA. CLASS ACTION HAS BEEN FILED. RESULT OF CLASS ACTION, CUSTOMER MUST PAY FOR REPAIR AND SUBMIT RECEIPT FOR REFUND UPTO $150.00, BUT HONDA IS CHARGING $300.00 FOR THE REPAIR. THIS IS A SAFETY ISSUE AND HONDA SHOULD BE FORCED TO CORRECT THE PROBLEM AT NO CHARGE TO THE CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362847October 28, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2009 HONDA ACCORD. AT AROUND 25000 MILES I HEARD A NOISE FROM THE REAR WHEELS. THE HONDA DEALER WHERE I HAD PURCHASED THE CAR TOLD ME MY BRAKES NEEDED TO BE REPLACED. I STATED THERE MUST BE SOME DEFECT IN THE VEHICLE OR BRAKES BECAUSE THE BRAKES SHOULD NOT NEED REPLACING THAT SOON AND THE REAR BRAKES SHOULD NEVER NEED TO BE REPLACED BEFORE THE FRONT BRAKES. THEY SAID IT WAS NORMAL WEAR AND CHARGED ME THE FULL PRICE OF MORE THAN $250 FOR REPLACEMENT. THEY ADMITTED THE NEW BRAKE PADS WERE "A LONGER LASTING MATERIAL". I WAS NOT AWARE OF THE WELL-DOCUMENTED DEFICIENCY IN 2008-2009 ACCORD BRAKES AT THE TIME AND THE DEALER DID NOT MENTION THE ISSUE NOR OFFER ANY DISCOUNTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362671October 27, 2010
SERVICE BRAKES, HYDRAULIC
NEEDED NEW BRAKES AFTER ONLY 29,950 MILES. DISC,RR.BRAK; SET, PAD RR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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