Honda Accord Complaints (2020)

407 consumer complaints on file.

#11452209February 16, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Five times over two years, the collision mitigation system has activated while the car was in motion but no object was in front of the car. Three minor activations, meaning a brief yellow glow on the dash, have occurred. Two more significant activations have also occurred with a yellow rectangle on the dash with the word BRAKE visible. The most serious activation was at highway speeds. I was concerned that the car was going to automatically brake on the highway. I have returned this two year old car to the dealership multiple times for evaluation and have found little motivation on the part of the dealership to deal with this problem and other more minor problems the car is demonstrating. I consider the above complaint to be potentially life-threatening. I will not drive in this car unless the collision mitigation is turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451537February 11, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
With seemingly no impediments ahead of it our 2020 Honda Accord will suddenly brake forcefully when changing lanes or exiting the freeway. it is not constant, but it is scary since there is no reason to brake at this point. this could cause us to be rear-ended the thing this system is supposed to keep us from doing. the dealer says unless it occurs when they drive it, unless, unless. The 'advisor' said he had heard of a few examples. they are all over the internet. What is being done to address this issue? oh, and he mentioned that we could always turn it off. we bought this car because being in our sixties and reflexes not necessarily being what they once were we wanted to avoid hitting someone from behind. this has happened on dozens of occasions. the listed date was the last.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451579February 11, 2022
ENGINE
The contact owns a 2020 Honda Accord. The contact stated while entering a parking lot at 10 MPH, he started to hear an abnormal noise. The contact stated no warning light was illuminated. The contact continued driving the vehicle but shortly after the drive shaft fractured. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the driveshaft to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451242February 9, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2020 Honda Accord. The contact stated the passenger’s side front windshield was distorted and replaced by dealer. The replacement windshield is worse than the original. The vehicle was taken to the local dealer where it was diagnosed that the windshield needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was contacted but, no further assistance was provided. The failure mileage was approximately 3,731. On January of 2021 I called again and was told that my case had been closed. I asked that the case be reopened. On February 9, 2022, dealer said that Honda refuses to replace the windshield and that I have no recourse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450960February 8, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving at highway speeds (50 -55mph), the ANC (active noise control) unit delivers a loud Booming sound through the speaker system. The sudden and unexpected booming noise startled the driver causing temporary loss of control of the vehicle. The solution has already been identified in a Service Bulletin from Honda as Service Bulletin 21-053. The ANC unit has incorrect software and requires replacement to fix and eliminate the safety hazard. The issue was noted June 29th, 2021; but, has not been escalated as a Safety Recall. I have replaced the ANC as directed by the Service Bulletin and it has resolved the problem; however, other Honda vehicles have this same safety issue and if not Recalled will continue to be a safety concern for all drivers on our highway. I would like to see this escalated to a Safety Recall level and customers notified to replace. I am disappointed that Honda has not proactively Recalled this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448374January 21, 2022
VEHICLE SPEED CONTROL, POWER TRAIN
The contact's client owns a 2020 Honda Accord. The contact stated that while his client was driving at about 45 MPH, the vehicle inadvertently accelerated on his own, drove off the road and drove down in a steep embankment, hit 8-9 fence posts, ramped up over the driveway of the embankment, and crashed into a tree. The contact did not know whether the air bags deployed. The contact's client sustained severe injuries including broken bones. The contact's little brother who was in a forward-facing child seat in the rear driver's side seat was pronounced dead at the scene. A police report was filed. The contact's client and her brother were transported to the hospital by emergency services. The vehicle was towed to a garage where it was totaled. The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11447247January 12, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While early driving in early December 2021 in my almost new car (7000+ miles) most all the lighted problems that could occur with an old vehicle lit up like a Christmas tree on the dashboard. Most of the items may or may not have actually quit working but their problem lights stayed on. Still it is no fun driving without cruise when your wife has breast cancer and you have have to drive 3 hours each way to Gainesville, Florida for treatment. I assume all the warning lights functions still worked, but it is hard to tell if things like the brakes were pr were not working when driving as they seemed to work fine. So I soon afterwards took the car into the dealer on December 11, 2021 in Leesburg, Florida. But by this time all the dash lights remained off as they are supposed to. So all they did was change the oil and did non-compliance recall BMC software update 20-039 and BGCM software update. The reason I brought the car in was not specified on my invoice. However, The dealer did say that my transponder for the EZ highway system was blocking the camera on the mirror. I believed them. Since then, however, today all the cash lights again said they were crashing again just before a 2-hour drive to the Gainesville cancer hospital. Upon return the lights went back to normal. I don't believe Honda dealers know what the problem is or why it continues in many millions of similar Hondas. My research on the Internet found at different complaints about said dashboard lights crashing causing similar problems. Most of these complaints had the dealers fix "the problem" and charging fees but again the customers reported do-over same problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446599January 7, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
The brake system failed. I received an error message indicating "electric parking brake system problem. Parking break not available. See your dealer". All of the ABS messages, cruise control, etc. appear and say, "see your dealer". My safety was put at risk because the break automatically starts without me even pushing the break. This happens without any given notice and appears before the message occurs. This happens while vehicles are behind me on main roads and also happens while on the highway going a high rate of speed (speed limit). There is nothing that can be done to stop it manually. The car stops on its own. No, I will be scheduling a dealer appointment, since the issues continues to occur. No, the message appears after the issue starts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441332November 22, 2021
AIR BAGS
My husband had an collision on the November 11 2020 at 9 pm with deer hit. All the airbag deploy accept the Driver airbag didn't deploy even the car was total loss. My husband hit the chin on the steering and he is complaining that his jaw is hurting.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11439017November 2, 2021
STEERING:ELECTRIC POWER ASSIST SYSTEM
The contact owns a 2020 Honda Accord. The contact stated while driving approximately 20 MPH, the steering wheel was difficult to maneuver while the electric power steering and steering assist reduced errors illuminated and the power steering warning light illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the failure was undetermined. The vehicle was not repaired, and the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438658October 29, 2021
SERVICE BRAKES
REAR TIRE BRAKES STARTED MAKING A SCREECHING NOISE DAYS AFTER TAKING THE BRAND NEW CAR OUT OF THE LOT. THE CAR WAS RETURNED TO THE CAR DEALERSHIP. THEY "INSPECTED" THE CAR AND CALLED ME BACK THAT THE CAR IS FINE. THE CAR CONTINUES TO MAKE THE SCREECHING NOISE AND IT FEELS UNSAFE. THE CAR WAS NEW OFF THE LOT AND SHOULD NOT BE MAKING NOISES. I AM LOST AS TO WHAT ELSE TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434263September 24, 2021
AIR BAGS
The contact owned a 2020 Honda Accord. The contact stated that while driving at 40 MPH, the airbags deployed without incident and without warning. Due to the shock of the failure, the contact also stated that she then rear-ended an unknown obstacle on the road. Due to the failure, the contact stated that she was disoriented as a fellow motorist called authorities to the scene. The contact was arrested at the scene of the failure for reckless driving. After the contact’s release from jail, she sought medical treatment for a shattered sternum, a broken right thumb, and a hematoma on her left leg. The vehicle was towed from the scene as it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 3,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11430782August 27, 2021
FUEL/PROPULSION SYSTEM
My car died as we pulled into traffic. Honda said the fuel pump failed. It took months to get the fuel pump replaced. Honda said that my vin # wasn't included in a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430783August 27, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was on the Freeway ramp from I11N to I215 in Henderson, NV. I tapped off the interactive cruise control because my exit was Gibson - immediately after the ramp. Within a few seconds, the car braked heavily on its own, no dash warnings, and almost caused me to get rear ended. I pushed on the brake and then the gas and it stopped the car from braking on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429239August 16, 2021
STEERING
On August 7th, I was driving on I 75 South at highway speed ( 75 -70) and I felt the steering wheel begin to move from side to side. After approximately 5 mins of my steering wheel moving from side to side but very subtle, then my car veered to the left lane and then to the right lane. At this point, I had no control of my car. My car was swerving from one lane to the next. I attempted to press the brake to gain control of my car and that made it worse. I gently took my feet off the gas and I felt that I had some control of my car after a few seconds. I went to the right lane and pulled over to the media. I checked my tires and they look fine. I took my car to Honda and they couldn't find anything wrong with my car. I want to know what's wrong with my car because I don't feel safe in this car. I could have killed myself or someone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427505August 2, 2021
PARKING BRAKE:INDICATOR LIGHT
The contact owns a 2020 Honda Accord. The contact stated that while driving at an undisclosed speed, the parking brake light was illuminated. The dealer was made aware of the failure and informed the contact that liquid from the cup holder might have gotten into the parking brake and caused the sensor light to illuminate. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 20,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423841July 7, 2021
ENGINE
While travelling at highway speeds, rainy weather, the engine completely shut down. Engine light illuminated. Did not want to pull over on shoulder so glided to exit ramp. Turned vehicle off and then restarted with no issues. Drove approximately 150 miles to nearest Honda dealer. They inspected and said 'no diagnostic code' was registered. I took to my dealer and they tried to recreate but could not. They also found no codes. Had my family in car when full power loss. Very dangerous situation. I immediately activated the flashers. Drove in the right lane of interstate highway rest of way to dealer and home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422013June 23, 2021
ENGINE
The contact owns a 2020 Honda Accord. The contact stated while driving 70 mph while attempting to pass another vehicle, the check engine warning light was illuminated and the vehicle went into limp mode. The contact was able to exit the highway and park safely. The vehicle was not drivable. The contact towed the vehicle to the local dealer where it was diagnosed with a misfire on cylinders 1 and 4. The local dealer reset the code. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 13,762.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419619June 4, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Both my wife and I have multiple dates and time experienced issues of CMBS Collision Mitigation Braking System, we would be driving with no traffic near us or with in hundreds of feet in front of us that the system would flash "brake" on the dash and then start slowing the vehicle down. Also the Front and rear brakes pads and rotor have been replaced under 6000 miles on the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419169June 1, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A loud booming / vibrating noise from the speakers while traveling between 52 & 54 mph with windows closed. Sound starts as a low noise / vibration and escalates to its maximum before abruptly ceasing. Noise / Vibration first noticed when taking car home after initial delivery 3/28/2020. Vehicle use was minimal (due to COVID shutdowns) and noise not noticed again until late fall / early winter of 2020. Vehicle was taken to dealer at regular service interval in February 2021 and problem was evaluated at that time. Vehicle has been evaluated once and microphone for Noice Cancelling system replaced. Issue subsequently returned. Vehicle going for second repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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