Honda Accord Complaints (2017)

585 consumer complaints on file.

#11470256June 21, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
SAFETY CONCERN--BACKUP CAMERA FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468505June 9, 2022
ENGINE
While arriving home today, I left my car running as I carried in groceries. When I came back to get some groceries I started smelling plastic burning. I then see smoke coming out from under my hood. I turn off my vehicle I pop open my hood and I Discover that the fan on the driver side is melted into my radiator. There are two fans in the front of the Honda accord. The fan on the passenger side is Fine however, the Driver side fan is completely melted. This was clearly a fire hazard where this car could’ve been on fire. I was fortunate enough to be home and not having my child in my vehicle. I called Honda to see if it was covered under warranty and they stated no. I did ask that this be reported if anyone else had this issue just for the fact it’s a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464165May 11, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera on this vehicle stopped working during the summer of 2021 with fewer than 15,000 miles on the vehicle. The failure of the camera was noted on an invoice for an oil change dated July 1, 2021, which I have retained should you want it. At the time, I learned that about 600,000 Hondas from the next two model years had been recalled because of a defect with the backup camera. Attempts to obtain informal accommodation from Honda proved useless, and I ultimately decided to have the camera replaced at a cost of over $550. The service tech verified that the original camera was not working before having it replaced. The invoice is attached and I have retained the original camera should you wish to inspect it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463298May 3, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER, VISIBILITY/WIPER
There is a recall for 2018 model Honda Accords. NHTSA Recall 18V-629 This specific complaint is for 2013-2017 models as well. Federal Motor Vehicle Safety Standard No. 111 - Rear visibility. Due to a software error, the center display assembly that normally displays the rearview image may not provide the rearview image when the vehicle is reversing. Failure to display the rearview image may reduce visibility and increase the risk of a crash. Based on my research the same software bug is affecting the earlier models as well As of today 5/3/2022 there is a youtube video titled "2013 2017 honda accord backup not working" 17,512 views Posted Dec 19, 2021 https://www.youtube.com/watch?v=omSIamlD2ok Due to the unique nature of this issue the view count of this video is significant. The only reason someone would find and view this video is because they also have this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461667April 21, 2022
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2017 Honda Accord Hybrid was having an issue where several warning lights would light up on the dashboard, so I took it in to Auburn Honda, located at 1801 Grass Valley Hwy, Auburn, CA 95603, to get the car serviced under warranty. They made the necessary repair, which was the replacement of a battery component and I picked up the car on 2/2/21. After about 45 minutes of driving the car with no stops immediately after picking up the car, the warning lights returned and the car suddenly shut off. When I tried to restart the car, smoke billowed from the rear. Shortly thereafter, the entire car was engulfed in flames. This incident occurred more than a year ago and ever since I have been trying to get the proper individual or individuals to accept responsibility for this incredibly dangerous and costly incident, for which we have still received NO compensation. My insurance provider, Atlantic Casualty, and Auburn Honda's insurance provider, Federated Insurance, both sent out fire inspectors of their own accord and they concluded that the battery malfunctioning caused the fire. At this time, the car was at Auburn Honda and the inspection was conducted there. My most recent step and what has led me to file this complaint is that I made a claim months ago with American Honda Motor Corporation on the advice of Auburn Honda to find a resolution to this incident. They have been uncooperative and refuse to accept that the fire was caused by the battery. After the car was moved to a junk yard and almost a year had passed from the date of the incident, they sent out their own fire inspector who concluded that the cause of the fire was not the battery. This is on a car that has already been inspected and changed hands and locations several times at this point. They refuse to accept responsibility despite the fact that two independent fire inspectors already concluded that the cause WAS the battery, which is supplied and approved by American Honda Motor Corporation.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11461026April 16, 2022
ELECTRICAL SYSTEM
Charging system. New battery has been placed. Alternator checked & starter checked. Fuses checked. Car is still saying check charging system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460896April 15, 2022
STEERING, ELECTRICAL SYSTEM
WHILE MAKING A LEFT TURN STEERING BECAME STIFF ,HIT CURB SENT FOR BODY AND MECHANICAL REPAIR AND NOW WHILE DRIVING ANY SPEED , OR AT IDLE FOR A FEW MINS ,PROBLEM GETS WORSE ON WARM TO HOT DAYS (much worse),,eps light comes on but also will have steering return then lose quickly on and off ,making it much more dangerous as I cannot commit to how hard to pull wheel ,shot across two lanes last time it happened .FIRST WARM DAY YESTERDAY WITHIN 20 MIN 0F LOCAL DRIVING THE CAR EPS WENT WILD WITH INTERMITTENT RAPID FIRE FAILS .DEALER SAID ITS OK THEN SAID RACK IS SMASHED THEN SAID ITS LOOSE WIRES ON TWO SOFT SET TERMINALS .CANNOT BELIVE THEM AFTER THREE DIAGNOSTIC CHANGES ON SAME ISSUE AS NOTHING IS SMASHED .THEY WAMT 5K TO REPLACE ENTIRE RACK , NOW ,ALL THIS UNDER 30K MILES !
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11458919March 30, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY, STEERING
UNKNOWN My brother had a car accident and was deceased in it. Very disappointed in Honda's safety/crash ratings.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#11458940March 30, 2022
STEERING, LANE DEPARTURE: WARNING
Twice in the past month the steering has frozen on my 2017 Honda Accord hybrid, making it nearly impossible to turn the wheel manually. Fortunately on both occasions we were driving at low speeds on city streets and could pull over or drive slowly to a destination. There were no warnings that the steering was about to freeze, but both times the automatic lane departure light came on. In the second instance I was driving on a narrow street and I was not outside of my narrow lane or I would have hit the curb or oncoming cars. The car was checked once by a highly regarded mechanic who could find nothing wrong with the steering or electronic system. This was one day after the first incident and the steering worked normally on the short ride to the mechanic. The car has now been at the dealer's service center. I am concerned that the car is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458570March 28, 2022
FUEL/PROPULSION SYSTEM
I am Air Force Active Duty, stationed in Germany. The recall was released in Jan 2019. My vehicle was on its way to Germany at the time. I took my vehicle to the Honda dealer in Frankfurt, Germany. They performed the required work to update my recall. I believe, I'm waiting on the US to update the information as "Complete". I will be leaving Germany 3 May 2022 and will need to ship my vehicle prior to my departure. I can not ship it with an open recall. Please advice on what I need to do to get the proper documentation. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458227March 24, 2022
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2017 Honda Accord. The contact stated that while driving, the vehicle inadvertently slowed down and stalled with several unknown warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the local dealer where it was diagnosed there was a failure with the wires. Additionally, the engine fan and the other fuel pump needed to be replaced. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 44,000. Consumer stated faulty high pressure fuel pump was the cause of the engine stalling. Consumer has another 2017 Honda Accord that is exhibiting the same issue. Consumer has been informed by American Honda that consumer needs to have it diagnosed at a Honda Dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458235March 24, 2022
ENGINE
The contact owns a 2017 Honda Accord. The contact stated while at a complete stop at the stop light, the engine emitted abnormal sounds and was running abnormally as if the vehicle was going stall. The contact shifted to park and the engine started running normally. The contact then shifted to drive and continued to drive the vehicle. There were no warning lights illuminated. The contact stated while at a complete stop in a drive through, the vehicle stalled inadvertently. The check engine warning light, brake warning lights, and other unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact and her husband pushed the vehicle into a parking space with assistance. The contact was able to restart the vehicle after 25 minutes and drove to her residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they would follow up with the dealer. The failure mileage was approximately 46,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457525March 20, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I purchased the car new on 9/16/16. I have had to replace the battery 4 times and I have had several incidents where the car froze/stalled, especially on left hand turns, for no reason, causing several near-misses from oncoming traffic. This is the record of car issues reported: 4/25/17 @ 9,197 miles – “freeze” issue first reported to the dealer. I did my best to describe it as a loss of power/unable to accelerate through an intersection. Upon a test drive with the service tech, I was unable to re-enact the problem. The dealer could not find any cause for the failure. 10/5/17 @ 15,604 mi - 2nd “freeze” issue reported. Dealer replaced battery stating dead cell was noted and instructed me to keep it out of ECO mode. 3/1/18 - Complained to Dealer that the car was idling rough. Could not find cause. 7/26/18 @ 26,363 mi - 3rd freeze issue complaint, however, no recommendations made. Also complained about idle and vibration in steering wheel. Could not find cause. 5/3/19 @ 36,660 mi - New battery purchased @ Interstate. 2/8/21 @ 56,785 mi - Battery purchased @ Honda for $188. Interstate refunded the purchase price of the battery from 5/19. 3/14/22 @ 73,924 mi - Battery replaced @ Honda. Dealer stated they noted the starter was sticking and it was replaced for $758. I continue to have issues with the car losing power in the middle of a turn, particularly when turning left and have adjusted the collision detection sensor. There are no warning lights or other indicators that I'm losing power... it just happens. I have adjusted by not attempting a turn in the presence of oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456389March 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traffic was traveling at around 55 miles per hour. The car in front had to make a quick stop to avoid hitting a flagger that could not be seen due to the sun. My car that is equipped with Hondas forward collision mitigation system did not respond. I pressed the brakes myself but did not stop in time resulting in an accident. The system does activate randomly while driving and will slam the brakes when no objects are in the path of the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11455881March 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on an interstate, I started reducing my speed as I was approaching my exit. Before I could exit, my car automatically came to a complete stop. I was rear ended by a truck that was behind me. There were no vehicles or objects in front of me. 911 was called. The passenger in my car had to be transported to the hospital. My car and the truck had to be towed away. No warning lights appeared. My insurance company will be inspecting the car at the tow shop. Everyone involved safety was put at risk. We are thankful we are alive because this could have been worse.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11455740March 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on the highway with the adaptive cruise control, lane departure warning, auto emergency braking and lane keeping assistance engaged the vehicle will occasionally initiate an un-commanded, unreasonably abrupt brake application for seemingly no reason and often with no other vehicles in the vicinity. I've noticed Honda has issued a recall for 2018-19 Accords for this exact anomaly. It only stands to reason that my vehicle is experiencing this same defect as many of these systems are shared with the 2017 Accord. I won't use this feature as is because it seems unpredictably dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453713February 23, 2022
UNKNOWN OR OTHER
My backup camera at first was blurry and now all I can see is black with either orange or yellow lines. I depend on this camera
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451706February 12, 2022
ELECTRICAL SYSTEM
Rear camera not working blurry Only 31500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451713February 12, 2022
UNKNOWN OR OTHER
Glitchy infotainment system crashes (specifically Apple CarPlay). Users have to unplug phone and plug it back in multiple times while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451075February 8, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
car locked down on roadway and would not respond to accelerator until brake paddle action, as it did not accommodate the transmission B mode drag and falsely detected a pending collision. plus it falsely detects exit lane markings as collisions and engages brake. Also does not factor in gravity in collision avoidance. We have an uphill steep driveway and it will lock down in the driveway to avoid hitting something that the force gravity prevents. for a bit, disabled system and talked with service and then set the distance setting to short, which seems to have improved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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