Honda Accord Complaints (1997)

460 consumer complaints on file.

#759135March 9, 2002
AIR BAGS
THE "SRS" SYSTEM WARNING LIGHT CAME ON AND STAYED LIT. I TOOK IT TO MY MECHANIC (A HONDA SPECIALIST) WHOSE COMPUTER TESTING INDICATED THAT THE SRS CONTROL UNIT WAS DEFECTIVE.HE STATED THAT HE HAD SEEN THIS PROBLEM NUMEROUS TIMES AND SUGGESTED I SPEAK TO HONDA HEADQUARTERS, WHICH I DID. PLEASE NOTE THAT A FRIEND WITH THE SAME MODEL CAR HAD THE SAME PROBLEM WITH SRS LIGHT STAYING ON.HAVING EXPLAINED THE PROBLEM AND CONCERNS OVER SAFETY ISSUES, I WAS TOLD THAT MY WARRANTY HAD EXPIRED AND THAT I MUST TAKE IT TO THE DEALER AND PAY FOR THIS VERY COSTLY PART ($600+), AND THAT THEY MUST MAKE DIAGNOSIS THERE FOR HONDA TO CONSIDER "GOOD WILL" REIMBURSEMENT. WHEN I CALLED THE SERVICE DEPT., THE WOMAN ANSWERING THE PHONE SAID SHE HAD THE SAME PROBLEM WITH HER HONDA AND HAD TO HAVE THIS PART REPLACED! UPON BRING CAR INTO DEALERSHIP, THE DIAGNOSIS WAS CONFIRMED THAT THE SRS CONTROL UNIT NEEDED REPLACEMENT,AS THE AIRBAGS WERE NOT FUNCTIONAL. I PRESENTED DOCUMENTATION AS TO MY METICULOUS SERVICE RECORD WITH THIS VEHICLE AND ARGUED THAT THIS PART SHOULD NOT FAIL, NOT HAVING BEEN A REGULAR USE PART AND CERTAINLY SHOULD LAST MORE THAN 50,000 MILES. THEY FINALLY AGREED TO PAY HALF OF THE PART, BUT NOT TAX OR LABOR. MY TOTAL EXPENSE FOR THE DIAGNOSIS AND SERVICE COST $450.00. I WAS QUITE DISSATISFIED AND ATTEMPTED TO PURSUE THIS WITH HONDA AMERICA ON NUMEROUS OCCASIONS, EXPRESSING MY CONCERNS THAT THIS SEEMS TO BE A PROBLEMATIC PART IN NUMEROUS HONDA VEHICLES, FROM ANECDOTAL ACCOUNTS, AND THAT I FELT THIS IS A REAL SAFETY ISSUE AND ONE THAT THEY SHOULD BE RESPONSIBLE FOR. THEY DID NOT WISH TO PURSUE THE ISSUE WITH MY MECHANIC OR STUDY THE OLD PART TO EVALUATE THE DEFECTIVE MECHANISM. THE REP AT HONDA AMERICA SAID "YOU DIDN'T HAVE ALL YOUR MAINTENANCE AT THE DEALERSHIP" WHICH IN MY VIEW SHOULD NOT AFFECT THIS PARTICULAR PART'S FAILURE AND WHICH DISREGARDS THE CAREFUL AND TIMELY SERVICE THIS CAR HAS GOTTEN. THEY SIMPLY SAID, "IT'S PAST YOUR WARRANTY PERIOD AND IT IS A 5 YEAR OLD CAR!".*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005870February 26, 2002
TIRES:SIDEWALL
WITH IN 12,000 MILES OF PURCHASE 2 OF 4 BUBBLED ON SIDEWALLS AND WENT FLAT, BOTH HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003936February 12, 2002
AIR BAGS
WHILE DRIVING VEHICLE DASH LIGHTS FOR AIR BAG ILLUMINATES. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003943February 12, 2002
AIR BAGS
WHILE DRIVING AIR BAG LIGHT ILLUMINATES ON DASHBOARD. SPOKE WITH DEALER.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003704February 7, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:LINKAGES
VEHICLE SUDDENLY ACCELERATED WHEN ABS BRAKES WERE APPLIED. DRIVER USED EMERGENCY BRAKE TO STOP VEHICLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003577February 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE BACKING OUT OF THE DRIVEWAY, CONSUMER SAW BLACK SMOKE COMING FROM UNDER THE HOOD. CONSUMER STOPPED VEHICLE, LOOKED UNDERNEATH THE CAR AND SAW THAT OIL WAS POURING ONTO THE GROUND. DEALER HAS NOT BEEN CONTACTED. *AK THE BALANCE SHAFT SEAL WAS REPLACED ALONG WITH A NEW RETAINER, BALANCE BELT AND TIMING BELT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757186January 22, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
GASOLINE LEAKS -- SUSPECT THAT IT IS MANUFACTURER'S DEFECTS W/ SUPPORT RESEARCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564060January 15, 2002
AIR BAGS
SRS LIGHT ILLUMINATED, DEALER CLEARED THE FAULT CODE, HOWEVER INFORMED THE CONSUMER THAT THE AIR BAGS MAY OR MAY NOT DEPLOY IN AN ACCIDENT, MANUFACTURER DECLINED TO MAKE ANY NECESSARY CORRECTIONS TO INSURE THAT THE AIR BAGS WILL WORK PROPERLY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002116January 14, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL WINDOWS WHEN BEING OPERATED EITHER UP OR DOWN CONTINUE TO COME OFF TRACK. DEALER HAS REPLACED POWER WINDOW REGULATOR BUT ALL WINDOWS HAVE FALLEN OFF THE TRACK INSIDE THE DOORS. PLEASE PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002117January 14, 2002
SEAT BELTS
FRONT AND REAR SHOULDER BELTS FAIL TO PROPERLY RETRACT, CAUSING INADEQUATE PROTECTION WHEN BELTS ARE NEEDED. CONSUMER HAS YET TO CONTACT DEALER. *AK THE REAR SEAT BELT IS NOT USABLE AT ALL AND THE DRIVER SEAT BELT DOES NOT RETRACT PROPERLY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899754November 30, 2001
AIR BAGS
AIRBAG LIGHT STAYS ON, AND HAS BEEN ON FOR 1 YEAR AND 6 MONTHS. IN JUNE, IT WAS RESET, AND REMEDY HAS NOT CORRECTED ITSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899200November 16, 2001
AIR BAGS
WHILE OPERATING VEHICLE AIRBAG LIGHT ILLUMINATED ON DASHBOARD, IT HAS BEEN A REOCCURRING PROBLEM. CONSUMER HAS CONTACTED DEALER. *AK DEALER PERFORMED DIAGNOSTIC TESTING, BUT COULD NOT REMEDY PROBLEM. MANUFACTURER WAS CONTACTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754481November 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE CAR (APPROX. 50 MPH) THE BALANCER SHAFT OIL SEAL BACKED OUT. THE ENGINE OIL WAS PUMPED OUT. THE WARNING LIGHTS CAME ON AND MY WIFE PULLED THE CAR OFF THE ROAD. BUT IT WAS TOO LATE THE ENGINE SEIZED. HONDA WAS WILLING TO REPLACE THE SEAL BUT SAID THEY WOULD NOT REPAIR THE ENGINE. HONDA KNOWS THAT THIS SEAL IS A PROBLEM AND HAS SENT A SERVICE BULLETIN OUT TELLING PEOPLE SO. (WE DID NOT RECEIVE A NOTICE FROM HONDA ON THIS) INSTEAD OF RECALLING THE FAULTY PART HONDA HAS FIGURED OUT THAT THEY CAN PUT THE RESPONSIBILITY FOR THEIR DESIGN MISTAKES ON THEIR CUSTOMERS BY SIMPLY SENDING OUT A SERVICE BULLETIN. IF YOU DON'T GET A LETTER FROM HONDA --OH WELL. HONDA SHOULD REPLACE THE SEALS IN ALL OF THE AFFECTED CARS AND HONDA SHOULD BE REQUIRED TO REPAIR/REPLACE ANY ENGINES DESTROYED BY THE FAULTY SEAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753836October 29, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE LOUD NOISE TICKING VALVE PROBLEM HAS START AROUND 50000 MILES. AFTER HAVING THE VALVES ADJUST, PROBLEM STILL PERSIST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753812October 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE CAR WOULD NOT MOVE WHEN PRESSED ON THE GAS PEDAL. DEALER SAID THAT THE CAR NEEDS A NEW TRANSMISSION. THIS CAR HAS ONLY 35,000 MILES WHEN THIS TRANSMISSION FAILED AND THE COST IS NOT COVER UNDER WARRANTY..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753814October 28, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE MUFFLER FAILED AT 33,695 MILES. DEALER SAID ORIGINAL MUFFLER IS NOT COVERED UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753445October 19, 2001
AIR BAGS
I WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#9004996October 15, 2001
STEERING
THE POWER STEERING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004997October 15, 2001
STEERING, ELECTRICAL SYSTEM
THE VEHICLE POWER STEERING FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004728October 12, 2001
AIR BAGS
DEFECTIVE AIRBAG SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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