GMC Yukon Complaints

871 consumer complaints on file.

#11519875May 1, 2023
POWER TRAIN
Transmission shifting gears sporadically between 49-57 mph and 19-24mph. If I’m driving at 53 mph, I take my foot off the gas and slow down to 50 mph, when I start to slowly accelerate again, it jerks and makes a loud noise as if the transmission has trouble shifting. Took it to the dealer 3 times now. First time they said they can’t find anything wrong. Second time they replaced a valve body that supposedly would fix it. It didn’t. Third time they couldn’t find anything wrong with it. I don’t feel safe driving around my 3 kids all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516354April 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 GMC Yukon. The contact stated that upon the start of the vehicle, the vehicle independently reversed without warning upon touching the gear shifter. The vehicle first reversed into a cement barrier and then lunged forward into an intersection while she repeatedly depressed her brake pedal to no avail. The contact managed to call 911 and while speaking with an operator, she was able to regain control of the vehicle. The contact crashed into a parked vehicle as well as a barrier during the failure. Once the contact regained control of the vehicle, she pulled into a gas station where she was met by police. A police report was filed. The contact suffered mental anguish as a result of the failure. Due to the failure, the vehicle was towed to a dealer where they were unable to duplicate or diagnose the failure. The vehicle was then towed to an independent body shop where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11515319April 3, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The vehicle had a sudden loss power shortly after i started the vehicle. When I pressed down the gas pedal, the vehicle turned off. It was only a 20 mph zoned residential neighborhood so I was able to safely coast to the side of the road. I dont think i could have safely gotten to the side of the road if it had been on any type of a multi lane road. There was no warning, no lights, no sounds that there was a problem. I had the truck towed to the local dealership as i was 120 miles from home. The mechanic at dealership said it was a faulty “fuel pump power control module“ and that they are failing a lot. Last I heard that the part was on nationwide back order. There was a recall for this very same problem over a year ago but my vehicle is not part of the recall. Yet the problems are still occurring with many similar vehicles (Tahoe / Yukon)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512883March 20, 2023
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2021 GMC Yukon. The contact stated while stopped at a traffic signal, the engine started revving without the accelerator pedal being depressed. The contact stated that the vehicle occasionally independently accelerated. The contact state that the failure also occurred while the vehicle was in park(P). The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512527March 18, 2023
ELECTRICAL SYSTEM
Complete shutdown of electronic controls: Driving (pulled out of parking lot) Both remotes in vehicle SiriusXM on w/music Turned audio volume down from steering wheel Music volume immediately jumped to highest level Volume would not respond to steering wheel, radio knob or screen controls Could not turn off or change volume via radio knob (pulled over) Engine shut-off but immediately restarted, multiplt attempts on Park-foot on brake, with audio at full volume and no response to any controls (wheel, infotainment, radio knob) Tried to use remote: lock/unlock/stop, but no response. Changed source from SiriusXM to Android Auto via steering wheel controls and was able to reduce volume and all controls returned to normal function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511891March 14, 2023
UNKNOWN OR OTHER
Roof leak on 2021 Yukon w/ moonroof. Happened during an intense ice/rain storm while vehicle was parked on an incline with the front end up and rear end down. Water poured in through all 3 rows, including the headliner, dome lighting, front dash electronic panel on PSG side, and lastly the trunk. Dealer inspected the issue 4 days later, in which they water tested the vehicle with a garden hose indoors in a garage bay when temperatures are above 65 degrees, and on a flat floor. They stated they could not replicate the issue, which of course they couldnt because the dealer does not have the proper testing capabilities to do cold weather testing. They put my vehicle outdoors and allowed snow to fail and melt and it didnt have water come in, which was also above 36 degrees and on a flat parking lot. Dealer was not able to fix the problem and would not replace the headliner, even based on the video evidence I had of the water slooshing in the headliner and pouring out of the dome lights and onto the seats in all 3 rows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511585March 13, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Yukon. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump control module needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would assist in expediting the replacement part. A case was opened with the manufacturer. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511335March 11, 2023
POWER TRAIN, STEERING, VEHICLE SPEED CONTROL
On March 10, 2023 I exit Hwy 35 at the City of Cottula Texas, as I took the exit lane and arrived at the stop sign, the vehicle came to a complete stop the engine stop idling and the transmission switch to neutral, this created a safety issue for me and my family because I was unable to restart vehicle and I created traffic congestion at the intersection, I am worried that this can happen again and I might be exposed to other vehicles crashing against my vehicle or even worse if this is to happen in the highway I will not be able to control the proper handling of my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511222March 10, 2023
VISIBILITY
The contact owns a 2023 GMC Yukon. The contact stated that the reflection of the instrument panel lights from the driver’s side window was significantly impairing his vision of the roadway while driving. The dealer was made aware of the failure and confirmed that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 133.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509905March 2, 2023
EXTERIOR LIGHTING, AIR BAGS
The contact owns a 2022 GMC Yukon. The contact stated that while driving at an undisclosed speed in a parking lot, she suddenly saw a blinding glare and then crashed into a light pole. The air bags did not deploy. The contact stated that her two infant children were inside the vehicle with her and that there were no injuries. No warning lights were illuminated. A police report was filed. The vehicle was taken back to the contact's residence. The vehicle was then taken to an independent mechanic, where various unknown repairs were completed. The contact had received notification of NHTSA Campaign Number: 22V903000 (Exterior Lighting). The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11507853February 17, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 GMC Yukon. The contact was informed by the dealer that the Forward Collision Avoidance chip was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for parts to be available. The contact had not experienced a failure. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506131February 7, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Illuminated Emblem failed due to apparent water intrusion. It caused drivers side head lamp to operate improperly. At first it caused headlamp to flicker, as if a short. Then it caused headlamp to remain on when it shouldn't. It would NOT cut off. Therefore, risk of battery going dead and being stranded. It could also cause trouble driving, therefore causing a wreck. My vehicle is currently in the shop for this and no recall has been issued by GM. It's a known issue, had been a known issue for over 7 months, and still NO resolution!! I had to pay extra for this Emblem, and they're NOT offering a refund for an added OEM accessory that will NOT operate! They have issued a temporary "fix" until resolution is found, again, 7 months and still no resolution!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502273January 17, 2023
ENGINE, ELECTRICAL SYSTEM
While stopped at a stop sign the vehicles start/stop activated and turned off the engine. When I released the break to hit the gas the engine would not turn back on. I was stuck in the middle of the road and unable to restart my vehicle. After several minutes of trying to turn the vehicle off/on it started back up. The second incident happened when using the remote start. Once I entered the vehicle and put my foot on the brake and hit the start button the engine completely died. Radio and heat stayed on but the engine wouldn't turn over. After letting it be for a half hour everything was still on inside the vehicle but the engine still wouldn't turn over. I disconnected the battery and reconnect it. Once that was done the vehicle started back up. Vehicle was brought to the dealership, but was told there is no fix and to not use the automatic start or auto start/stop on the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493107November 10, 2022
AIR BAGS, SEATS
Service Safety Restrain System message keeps appearing after taking to dealer a few times. It will go off and on intermittantly and not sure the airbags are actually functional. This seems to be a common issue based on an internet search across multiple GM products that does not have a known fix. Also, the driver seat shifts slightly when making turns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491401October 29, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I own a 2021 GMC Yukon Denali that had TOTAL BRAKE FALIURE last Tuesday. I had it towed to a local GMC dealer and are repairing it under warranty. I was lucky to be on a back road when my brakes went out. I had no warning lights come on prior to hitting the brake pedal and was able to coast to a stop on the shoulder When I applied the brakes, the pedal went to the floor and did nothing. You can't stop the car with the parking brake because it is electric. My concern is what if I was on a busy road when this happened or what if this happens to a family in traffic they could be seriously hurt or worse yet killed. I do have good photos of my instrument panel with all of the warning lights coming on after I tried to stop. In good conscience feel that I have to at least try and report this to GM, the state and anyone else that will listen. If nothing comes of this at least I tried and just hope no one gets hurt if this happens again. My wife refuses to ride in that vehicle until I have solid answers. The dealer said they will have my car repaired this week and are replacing the master cylinder and ECS This is fine but why did it happen and how can I be sure it won't happen again? I believe in GM and have a 2023 Yukon Denali on order. I would hope that after 3 years of this model they have most of the little quirks worked out. A rep from GM did contact me and at first was talking about buying my car back but changed that today. My case number is 9-8497380349 . The problem is I have no idea when my new car is coming in our should I just cancel it and find something else. In my opinion this is a very serious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491336October 28, 2022
ENGINE, ELECTRICAL SYSTEM:IGNITION
The contact owns a 2022 GMC Yukon. The contact stated when she used the remote start function and entered the vehicle to complete the start sequence, she depressed the start button and the vehicle turned off. The contact stated that she attempted to use the start button and the vehicle would not start. The contact attempted to use the remote start feature and later tried her cell phone start app, the vehicle would not start. The contact stated that the instrument panel lights, power locks, and radio remained operative. The contact stated that the check engine warning light and other unknown warning lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact used a manufacturer app (OnStar) to diagnose the vehicle, she reported that codes P0E32 an P0E37 were displayed. The contact researched online and read that she could disconnect the battery and let the computer system reset. The contact stated the she was able to start the vehicle. The contact stated that she no longer used the remote start feature. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491107October 27, 2022
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon. The contact stated that while driving approximately 30 MPH and accelerating to approximately 40 MPH, another vehicle suddenly pulled in front causing the contact to apply the brakes. While attempting to apply the brakes, the brake pedal went to the floor. The traction control, ABS, ECF, and check engine warning lights were illuminated. The contact then pulled over to the side of the road where the vehicle eventually coasted to a stop. The contact drove the vehicle slowly to the residence. The contact had the vehicle towed to the dealer who diagnosed that the brake master cylinder and ECF needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489243October 14, 2022
SEAT BELTS
The contact owns a 2022 GMC Yukon. The contact received notification of NHTSA Campaign Number 22V617000 (Seat Belts) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487640October 3, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2021 GMC Yukon. The contact stated that while driving approximately 5 mph the vehicle suddenly stalled. The contact had to press the accelerator a few times before the vehicle moved. Then after reversing out of a parking space then attempting to put the vehicle in drive and accelerate forward the vehicle stalled instead. The contact was unable to recall any warning lights. The vehicle was not able to go into neutral. The vehicle was towed to the dealership who diagnosed that the fuel pump module failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485786September 22, 2022
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was involved in a vehicle accident on 10/6/2021 where my vehicle was stuck by an uninsured motorist driving recklessly on the interstate causing a total of 4 car collision. My vehicle was a a 2021 GMC YUKON SLT SUV, in which I was struck on rear drivers side quarter panel and again by another vehicle in the front bumper by another vehicle that struck in the rear bumper by the reckless driver. With my vehicle being struck by two vehicles I was shocked to learn the Onstar safety security features did not detect or contact me regarding the accident. It wasn’t until the wrecker driver arrived to pull my vehicle onto the tow truck that I received a diagnosis notification email from o star about my antilock braking system. Although I was wearing my seat belt, the impact of the collision was very shocking, my chest and neck struck the steering wheel, my glasses were knocked completely off my face on to the passenger side floor board, my personal belongings in the passenger seat, were thrown and scattered over the passenger floor area. Once the emergency authorities were on the scene everything was about over I contacted Onstar via phone, and asked why wasn’t I contacted or my accident detected, and the call taker/on star representative advised me because my airbags wasn’t deployed, they did not receive a notification or alert regarding my emergency. I have attempted to make contact with Onstar several times since the accident and as of today I have yet to get an answer of why my air bags did deploy and why the emergency sensors did detect the impact notify emergency services as this is a feature that i was charged for monthly and added protection that I counted on to assist me but very much failed me at my time of need.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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