GMC Yukon Complaints (2024)

95 consumer complaints on file.

#11685822September 8, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have had several time that going down the highway at around 70 MPH with the cruise control on. Know other cars or trucks around me, my car loses power, put on the brakes. If I press on the gas petal, the car will accelerate. Never a warning, scares the heck out of you. Fortunately when this happens I have never had a car or truck behind me. If there would be a car or truck behind me, this could cause a collision for sure. No warning lights comes on. I've told the GMC dealer twice about this. Twice I was told to make another service appointment to bring my Yukon back. I was told that no service tech was available to look at this at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685804September 8, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
Rear doors opening while driving without notice. Child almost fell out of the car on main road. 2nd incident is less than 6 months. Same car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685248September 5, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I HAVE HAD PROBLEMS WITH THE NAVIGATION SYSTEM WHERE THE SCREEN GOES BLANK. THE RADIO IS NOT RESPONDING AND SCREEN IS BLACK. WHEN TURNING ON THE SIGNAL LIGHT YOU CAN'T HEAR IT. THE SPEED LIMIT IN MY TOWN IS 25 AND AFTER AN UPDATE FROM THE DEALERSHIP IT NOW SAYS 55. I GET AN ALERT SAYING FRONTAL CRASH NOT AVAILABLE ATLEAST ONCE A MONTH. THERE ARE TIMES WHEN WE ARE DRIVING AND WE GET THE RED ALERT AS TO DETECTING AN OBJECT AND THERE IS NOTHING THERE. PARKING ASSITS DOES NOT WORK ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683787August 28, 2025
UNKNOWN OR OTHER
While super cruise was engaged the car changed lanes automatically without any action on my part. The problem is I had set the automatic lane change feature to only activate when the turn signal was switched. While examining the vehicle settings I discovered that the feature was set to automatic not turn signal activated. What cause the software to change this setting? The service tech could not find any problem but guessed that when the software is updated it goes to a default setting. This is wrong. Setting should not change. The setting also changed on opening the tail gate with my foot. This setting was turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680980August 15, 2025
ENGINE
I am the owner of a 2024 GMC Yukon Denali/AT4-T1, currently subject to GM Program #N252494000 for the L87 Engine Loss of Propulsion engine defect that can cause sudden engine failure, loss of power, and safety hazards. My vehicle has approximately 18,000 miles and is my primary mode of transportation. GM has informed me that I cannot request an immediate inspection and that they are randomly selecting affected vehicles for inspection without a clear timetable. This means I must continue driving a vehicle with a known safety defect that could fail at any moment — creating an unreasonable risk for myself, my passengers, and others on the road. My dealership has confirmed they cannot perform the inspection until GM activates my VIN in their system. No estimated timeframe has been provided. Given the severity of the defect and the potential for catastrophic failure without warning, I respectfully request that NHTSA investigate GM’s phased approach to inspections and determine whether this practice is consistent with the safety obligations under 49 U.S.C. Chapter 301 and related regulations. I also request guidance on how I can have my vehicle inspected immediately to mitigate risk. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680655August 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer was unable to provide any information on when parts would be available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678312August 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact called two dealers, and was advised that the vehicle could not be repaired under the recall. The contact called several times and was advised that the dealers could not service the vehicle yet. The contact had not experienced a failure. The manufacturer was informed of the failure and advised the contact that the vehicle could be taken to any dealer for the recall repair. The contact had not yet called a dealer to schedule an appointment. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678050August 3, 2025
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I had just backed the truck out of a parking space (while turning) and shifted the transmission into 'Drive' with my foot pressing the brake pedal (not the gas pedal). When I took my foot off the brake pedal in order to transfer it to the gas pedal the vehicle suddenly accelerated forward without my foot ever pressing the gas pedal. The vehicle traveled forward about 20 feet before I was able to stop it by pressing the brake pedal. I am a retired General Motors Safety engineer and I know I was not pressing the gas (accelerator) pedal when this sudden acceleration event occurred. I believe this type of event occurred one other time while I was driving this vehicle. However, I am not as clear about the circumstances surrounding this previous event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676218July 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that occasionally while driving at various speeds, the vehicle temporary lost automotive power. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,163. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676164July 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676141July 25, 2025
ENGINE
NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX], 33,293 miles) GM Case [XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001, N252494002, N252494003 Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. GM acknowledges 12 potentially related alleged crashes and 12 alleged injuries in the U.S. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (106 days as of July 25, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no engine repairs performed per invoice RO# [XXX] (dated July 22, 2025, check-in April 10, 2025, 9:30 PM, ready July 22, 2025, 9:48 AM). The invoice shows only a multi-point inspection ($50.00, Customer Pay), next appointment ($50.00), and courtesy transportation (no charge). A condition report dated July 24, 2025, notes “4 issues” from a visual inspection, recommending a complete dealership check, indicating unresolved safety concerns. The dealership provided a lesser-value loaner, inadequate for a premium SUV. The vehicle was purchased on [XXX], for $87,821.64 (per Acceptance_Declination Sheet_[XXX}), entitling me to a safe vehicle under warranty. On July 23, 2025, at 3:30 PM EDT, Tom McGillis texted, “Hello, Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” No recall repairs mentioned. Maggie stated they were waiting for the “new car shine to dry,” confirmed no solution, and said engine replacement queries were “above her paygrade.” I instructed her I will not accept an unsafe vehicle. On July 24, 2025, at 8:45 AM EDT, Andrew Wilson confirmed no remedy, stated rear differential repairs are complete (not reflected in invoice), and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675731July 23, 2025
ENGINE, POWER TRAIN
NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX] , 33,294 miles) GM Case #[XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001 (dealer inventory), N252494002 (engine replacement) Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (104 days as of July 23, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no repairs performed per invoice RO# [XXX} (July 22, 2025). The dealership provided a lesser-value loaner, inadequate for a premium SUV. On July 23, 2025, at 5:03 PM EDT, the dealership texted, “Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” Maggie stated they were waiting for the “new car shine to dry.” When asked if the engine was replaced, Maggie said it was “above her paygrade” and confirmed no solution exists, with no timeline for remedy availability. I instructed her I will not accept an unsafe vehicle and to relay this to the service manager. NHTSA.gov [XXX] ) confirms the recall is unrepaired, remedy not available. Communications with GM: July 15, 2025, 3:00 PM EDT: GM Customer Support Supervisor Rochelle confirmed no parts or resolution timeline. July 15, 2025, 3:30 PM EDT: SMS to Tom McGillis, service advisor, requesting update. No actionable GM response. July 23, 2025, 1:32 PM EDT: GM representative Cynthia stated GM had not heard from the dealership and escalated Case [XXX] to internal corporate resolution. No parts or timeline provided. Complaint: GM’s 104-day delay in providing a recall remedy (N252494000/N252494002), inadequate loaner, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675174July 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that authorization was needed from the manufacturer to complete the inspection of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 21,116. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673476July 14, 2025
ENGINE
While driving back home on the interstate the vehicle suddenly started making a loud clicking noise and came to a stop, luckily I was not hit. I was able to turn it back on drive it slowly with very little power to a safe spot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673426July 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact stated that while at a stop light the vehicle stopped and failed to move forward. The contact restarted the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle with her young children inside. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 11,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673151July 13, 2025
UNKNOWN OR OTHER, POWER TRAIN
I am filing a complaint regarding a potential safety defect in my 2024 GMC Yukon Denali (approx. 25,000 miles), which has been in the dealership’s service department for about 30 days due to a faulty valve body in the transmission system. There is currently no estimated date for repair completion due to a lack of available parts. This is the second time the vehicle has been in the shop for the same unresolved issue. Earlier in 2025, I brought the car in due to driveability concerns and error messages appearing on the dash, but the dealership dismissed it and claimed I had “turned the vehicle on wrong,” despite it having a push-button start. The problem persisted until June 2025, when they finally diagnosed the valve body failure. This issue directly affects drivability and vehicle safety, particularly during acceleration and gear shifting. I am concerned that General Motors is aware of widespread valve body and transmission failures in these vehicles, yet continues to produce and sell new units while failing to ensure parts are available to support timely repairs. It is unacceptable that a major safety-related transmission issue can sideline a relatively new vehicle for over a month with no resolution in sight. GM’s lack of urgency in addressing this defect suggests a disregard for consumer safety and reliability. I respectfully request that the NHTSA investigate this issue as a potential pattern of safety defects in GM’s full-size SUV transmission systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671944July 8, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671620July 7, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669670June 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666399June 11, 2025
ENGINE, VEHICLE SPEED CONTROL
There currently is a serious recall on this vehicle and there is no remedy available. I’ve called the dealership and they confirmed this information. The service department claimed the sales department may be able to help me and then sales said it was a service dept issue. I have children who have been placed at risk as they have been traveling in this vehicle since April 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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