GMC Yukon Complaints (2024)

95 consumer complaints on file.

#11723372March 10, 2026
ENGINE, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
We were driving on the highway when the service lights came on along with the check engine light started flashing. The truck sounded like it hesitated a little, but the lights turned off and it drove his normal. We exited the freeway as we were close to home came home, parked it turned it off and turned it back on to test it, and it hesitated to turn on so we took it straight to the dealership where they repeated the issue. We left it there. They did not call me so I went up to the dealership the following day to check on this and I had not heard from them they told me why they were on the test drive that the engine had locked up. My vehicle was a part of the initial recall. They told me that it passed the inspection and they changed the oil to the new oil that was required and now at 12,000 miles my engine has failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719059February 19, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The SUV has 46,000 miles on it. Recently, the check engine light illuminated, prompting me to take it to the dealership for servicing. The diagnostic codes retrieved were U0285 and U1345. I was informed that the aero shutter required replacement. There was no physical damage; it merely ceased functioning. The dealership confirmed the active check engine light and conducted a diagnosis. While my safety was not immediately compromised, I felt extremely frustrated upon learning that GM would not cover the repair under warranty, despite this being a recognized issue that GM has yet to address. This situation is simply unacceptable and warrants further investigation and resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714672January 31, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
This report documents two separate safety incidents involving the same vehicle that occurred on different dates. Approximately one month prior to the most recent incident, while driving my young children to school, the vehicle experienced a sudden and severe loss of braking effectiveness while in motion. I was unable to stop normally at stop signs and had to roll through and roll to a stop. I was required to press the brake pedal fully to the floor to slow the vehicle, and even then braking response was significantly reduced and not functioning as designed. The engine remained running and the vehicle could still accelerate. After stopping and restarting the vehicle, braking function temporarily returned. On a later date, while again transporting my children, the vehicle experienced a complete loss of power while driving. The vehicle abruptly shut down while in motion. I was unable to accelerate and experienced loss of power assisted braking. The vehicle only came to a stop after coasting. Following this shutdown, a burning or melted plastic odor was present. The vehicle was later towed and inspected by a dealership. The battery was replaced; however, this did not resolve the issue. After the battery replacement, the vehicle later hesitated to start again. The exact cause of these failures remains unknown. These incidents occurred without warning and represent serious safety critical failures involving braking and propulsion systems. Both incidents placed my children, myself, and other motorists at risk. Had either event occurred on a highway or heavily trafficked roadway, there would have been little to no ability to safely slow or stop the vehicle, creating a significant risk of collision or serious injury. Due to these events, I no longer feel safe operating this vehicle and have stopped driving it. The vehicle remains available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713927January 28, 2026
SEAT BELTS
While parked, my [XXX] daughter was in the third-row bench seat. The seat belt became wrapped around her body/neck area. The seat belt entered its 'Automatic Locking Retractor' (ALR) mode and continued to tighten as she moved, pinning her against the seat. The locking mechanism would not release, and the belt became so tight she was unable to breathe. We attempted to manually release the buckle and create slack, but the retractor remained locked and continued to tighten. After several minutes of unsuccessful attempts to free her, we had to use a cutting tool to sever the seat belt to save her life as she couldnt breath, she has brusing where the seat bealt was tighten. The vehicle was stationary in a parking lot at the time. The car has not being inspected , there was not warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713884January 28, 2026
VISIBILITY/WIPER
Vehicle can be completely off and windshield wipers are still going. So you have to pop the hood and pull fuse out. If you want to use them ( it starts raining, dirty windshield) you have to stop pop the hood and put fuse in. Has been in shop almost weekly repaired every part they could possible switch and still not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713228January 25, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I have a 2024 GMC Denali that had an engine service appointment in September 2025 for the engine recall where they did an oil change & put in performance grade oil & scoped my engine. Rochester Serra GMC said they sent all the engine pictures to GM and my engine was okay according to them. After that appointment in November my engine light went on and my Denali was leaking oil in my driveway. We took the truck back to Serra GMC Rochester and they replaced the oil filter that they said was defective & an oil change was done after my husband requested that just filling up the oil was not okay. They also told us the engine light didn’t show up on their computer system and it must have cleared out, so nothing was done for that. Today 1/25/26 now about a month later my engine light is back on and has remained on with multiple starts. This is not acceptable and needs to be investigated and I want this escalated. I do not feel comfortable driving my truck with this engine light on with a known engine propulsion recall that has no actual cure. The oil replacement and cap change has done nothing and engine light remains on. I just don’t want to hear the same thing that the computer must have cleared the error code. My engine light is on for a reason and I’m asking for a thorough diagnostic test to be done by a certified technician and a get a valid explanation of why my engine light keeps going on & not just changing my oil or waiting for something catastrophic to happen to me or my family. GM is putting me and my family at risk by saying that my truck’s engine is fine when clearly the engine light keeps repeatedly going on for 3 months in a row now since November 17, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713134January 24, 2026
POWER TRAIN
Vehicle 4WD performs poorly with car fishtailing at very low speeds 30 MPH in a straight lane. Very scary . Feels unsafe to drive . Brand new tires were installed prior to that. So not a tire issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711801January 19, 2026
ENGINE
Driving down the inter state lost power and RPM raised, oil light came on and said to shut off. We checked the oil it was fine. Got back on the road then a knocking started and the vehicle shut off. I tried to start again and it wouldn’tand hour or so later it started and was knocking bad, I turned it back off. called tow truck driver to have it towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710249January 11, 2026
UNKNOWN OR OTHER
I want to report the dealership, Hill GMC, in Newtown Square PA and the salesman, Vince Pace, that special ordered this vehicle for me in December of 2023 knowing full well that these cars had an engine problem. It was deceitful and cunning. I purchased a GMC 2024 Yukon Denali for $102,000 I am a senior citizen and I was taken full advantage of in this fraudulent sale.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708869January 5, 2026
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708489January 3, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, STEERING
November 12, 2025 - Turned on car and immediately noticed multiple system failure notices and very slow ability to brake. Immediately took to dealership - said battery needed to be re-charged. December 9, 2025 - turned on car and once again immediately noticed multiple system failures and very slow ability to brake. Failures were "Brake System Failure, 43 MPH Top Speed, Forward Collision System Unavailable, Service Brake Pad Monitor, Service ESC, Service Traction Control, Service Sterring Column Lock" Immediately took to dealership. Over the last 25 days in service all the dealership has told me is that their master technicians have looked it over and do not know the root cause. They are waiting for a new technician from GM. They also have another Yukon at the dealership with the same safety symptoms. No issues with the car prior to these two instances of failures. Car should not be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707304December 27, 2025
ENGINE
I bought my truck on 10/29/25 on 12/04/25 haven’t even maid my first payment on the truck yet and my wife was on her way to work at 4 am when the engine shut off on its own and went in to neutral. She tried starting the truck again and it wouldn’t so she had to leave the truck abandoned in the middle of the road and walk to work in the cold and dark. We ended up getting the truck towed home a few hours later when there was a tow truck available. I work out of town so on 12/07/24 when I got back in town I started the truck up and everything seemed normal so I took it for a spin and right as I was getting on the highway it lost propulsion, engine shut off, and truck shifted on its own to neutral. I was almost rear ended by the truck behind me luckily I was able to get the truck out of the way in time. I had to sit and wait for 3 hours until a tow truck was able to tow the truck. This was on a Sunday so I could not get it dropped off at the dealership due to them being closed until the next day! Finally I got it towed to the dealer (all tow’s paid out of pocket as well)… 3 days later the dealer calls me back to let me know I’m getting a new engine not sure how long it will take, but they will get me a rental mean while and that’s all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700720November 21, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Start transmission was replaced by dealer at 75 miles. 2nd transmission was replaced at 175 miles transmission was humming and slipped at around 30 to35 mph this was around April of 2024 August 1 2025 while driving at 45 dash board lit up went flashing and suv slowed dramatically down to 30 mph Got to dealership and they kept the vehicle for about a week and returned it with it being supposedly fixed. About mid October while driving at 60 mph it shut down again almost causing a wreck went to 30 miles per hour again. Hurt my wife’s neck when it reduced speed so quickly. Took back to dealership and I told them this car is dangerous this was with about 20 k miles Been in shop was told it is scanning with 22 repair codes we have not had the car for 5 weeks and are trying to work with gm and dealer to get us out of it. But as of this report no progress. On interstate in city traffic this car will hurt or kill many people. I’m refusing to let my family or myself drive it. There is no warning when it will flash lights in dash and reduce speed. Also the front crash sensors went out and are currently not working we have all service records and paperwork that has been done including maintenance records We were given vehicle back with no warnings. I went to Nita’s and ran vin and it still shows issues. We are still making payments but driving a loaner car. The car is dangerous. I advised the dealer the first time it happened. I didn’t want it back. My wife went and got it and it sis it the second time and now she agrees it is dangerous contacted GM and they want to fix it but dealer implies they can’t ?..
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11699475November 14, 2025
ENGINE
Oil consumption, vehicle is using 1 quart minimum every 2000 miles, has been through 3 service cycles in 17303 miles due to this issue. Has had recall test done by Morehart GMC in Durango, CO as well as oil consumption test completed by same dealership. The first time this occurred the vehicle was taken to Hi Country GMC in Farmington, New Mexico, USA, where the service manager blamed the issue on driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699114November 13, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The forward collision automatic breaking sensor has already failed with only 15,000 miles. As well as the backup camera - it has already been replaced once
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697596November 5, 2025
ENGINE
The contact owns a 2024 GMC Yukon. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor entering the vehicle from the engine compartment. There was no warning light illuminated. Upon inspection, the contact observed that the vehicle was burning oil. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact expressed concerns that the issue might be related to carbon monoxide entering the engine compartment and cabin, which could pose a serious safety hazard. The manufacturer was made aware of the failure. The approximate failure mileage was 28,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692727October 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
On 15 Aug 2025, I was driving this vehicle on Rte 151 in raccoon township with my 2 children when the vehicle suddenly and unexpectedly experienced a “loss of propulsion” with a corresponding uncommanded shift to “neutral”. Attempts to shift the car back into drive were met with a “parameters not safe” caution. I was fortunate enough that the vehicle behind me was able to slow and an accident was avoided. The thought that this could have happened with my family on the highway, during adverse conditions, or any other scenario is frightening to say the least. Other owners of affected models weren’t as fortunate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690723October 1, 2025
ENGINE
While driving on the interstate, I felt the engine "slip". Immediately afterwards, I heard a load knocking noise from under the hood, the check engine light came on, and the vehicle lost power. I was able to pull off the interstate. Called a towing company and got the vehicle towed to a GMC dealer. The dealership diagnosed the vehicle and noted a critical issue with the engine and transmission. Dealership recommends engine replacement. Vehicle is less than a year old with 15,400 miles on the odometer. This particular vehicle is not impacted by the GMC recall on their engine, however is has the same engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688219September 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact stated that while driving at a slow speed in the driveway, the vehicle inadvertently lost motive power but immediately restarted. After restarting the vehicle, the vehicle briefly returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687041September 13, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
I am the owner of a 2024 GMC Yukon (VIN: [XXX] ), purchased from Hatchett Buick GMC on [XXX]. This vehicle was purchased at a high price with the expectation that it would provide reliability and keep my family safe. Unfortunately, that is clearly not happening. The Yukon continues to suffer from severe power loss that neither the dealership nor GM technicians have been able to diagnose or repair. In addition, this vehicle is subject to an unresolved engine recall, further undermining safety and confidence in the vehicle. Multiple times while driving I have had total power loss with no warning or indicators of this happening through lights or warnings on the vehicle. This is separate from the engine recall issues I am currently experiencing as well. While driving the Yukon will lose all electrical power. The vehicle is still currently at the dealership trying to be diagnosed. It has been 2 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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