GMC Yukon XL Complaints (2017)

147 consumer complaints on file.

#11132334September 30, 2018
POWER TRAIN
VEHICLE WAS STOPPED, PLACED IN PARK ON A HILL, CHILD IN THE CAR, VEHICLE ENGINE RUNNING AND EMERGENCY BRAKE APPLIED. THE VEHICLE BECAME UNRESPONSIVE. UNABLE TO TURN VEHICLE OFF, UNABLE TO SHIFT INTO ANY GEAR, UNABLE TO DRIVE, UNABLE TO OPEN WINDOWS, UNABLE TO OPEN REAR HATCH. ONSTAR WAS CONTACTED AND ADVISED THE VEHICLE HAD A COMPLETE ONBOARD SYSTEM FAILURE. ONSTAR WAS UNABLE TO OFFER ANY ASSISTANCE. ADVISED DRIVER TO CALL A TOW TRUCK. TOW DRIVER ADVISED TO ALLOW VEHICLE TO BE TOWED RUNNING AND IT WOULD RUN OUT OF GAS. DEALER CONFIRMED A MANUFACTURING DEFECT CAUSED THE COMPLETE ONBOARD SYSTEM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132337September 30, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
UPON DRIVING VEHICLE WATER WAS OBSERVED TO DRIP FROM UPPER LEFT HAND DRIVERS COMPARTMENT ONTO DRIVER. THE WEATHER HAD PREVIOUSLY BEEN RAINING. ROOF FABRIC WAS SATURATED AND WATER WAS ACTIVELY FALLING. THE DEALER CONFIRMED THE ANTENNA ASSEMBLY ON THE ROOF WAS A KNOWN FAILURE MODE FOR THIS HAZARD. WATER CAN PASSIVELY MIGRATE THROUGH INTERIOR COLUMN. VEHICLE HAD NOT BEEN THROUGH ANY MECHANICAL OR AUTOMATED WASHING SYSTEM. VEHICLE HAD NOT BEEN SUBJECT TO ANY EXTERNAL CAUSE. FAILURE WAS CAUSED BY FAULTY MANUFACTURING ASSEMBLY PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132338September 30, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING WITH THE NAVIGATION SYSTEM ACTIVELY NAVIGATING THE DESTINATION PATH, THE CENTER CONSOLE DISPLAY SCREEN TURNS TO A BLACK SCREEN WITH NO NAVIGATION FEATURES. THE CONSOLE RANDOMLY REBOOTS AND MUST RESTART. THIS FAILURE MODE CAN CAUSE EXTREMELY HAZARDOUS DRIVING CONDITIONS BY DELAYING THE DRIVERS ABILITY TO FOLLOW THE CORRECT ROUTE. THE DEALER IDENTIFIED THE CAUSE TO BE THE RADIO ASSEMBLY. RADIO REPLACED. SIMILAR SITUATION CONTINUE TO OCCUR WITH THE REPLACEMENT RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132339September 30, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING, THE CHECK ENGINE LIGHT INTERMITTENTLY FLASHES. VEHICLE RUNS EXTREMELY ROUGH, SLUGGISH AT TIMES. DEALER CHECKED VEHICLE OVER A PERIOD OF TIME AND EVENTUALLY CONFIRMED RANDOM MISFIRES. UNABLE TO FIX ISSUE. UNABLE TO DETERMINE CAUSE. VEHICLE WAS LATER CONFIRMED TO HAVE A FAULTY TRANSMISSION TRANSMISSION REPLACED BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132488September 25, 2018
POWER TRAIN
DRIVING ON THE HIGHWAY THE VEHICLE WOULD NOT SHIFT GEARS CAUSING THE DRIVER TO PROCEED WELL UNDER THE POSTED SPEED LIMIT. THE DRIVER ATTEMPTED TO INCREASE SPEED SLOWLY AND THE VEHICLE HESITATED, THE ENGINE REVER BUT THE SPEED WOULD NOT INCREASE. THIS CAUSED CARS AT THE CORRECT SPEED TO VEER OUT OF THE LANE TO AVOID A CRASH. ONCE OFF THE HIGHWAY THE VEHICLE WAS HESITANT TO SHIFT GEARS AND EMITTED LOUD REVVING SOUNDS FROM THE ENGINE. PROCEEDING FROM A STOP AT A RED LIGHT THE VEHICLE HESITATED MOVEMENT CAUSING THE WHEELS TO SPIN ON THE PAVEMENT AND AGAIN CARS TO VEER QUICKLY OUT OF THE PATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118196August 6, 2018
UNKNOWN OR OTHER
ANY VIBRATIONS OR CHANGES IN ROAD SURFACE AT SLOW SPEED OR AT HIGHWAY SPEEDS CAUSES A CHANGE IN CABIN PRESSURE, WHICH CAUSES DISCOMFORT IN EARS AS WELL AS EARS POPPING. THIS "BUFFETING ISSUE" HAS BEEN BROUGHT TO A DEALERS ATTENTION, BUT THEY SAY THAT ITS NORMAL WITH GM'S LARGER SUV'S. IT'S A DESIGN FLAW AND OR MANUFACTURING FLAW THAT GM SHOULD STEP UP AND TAKE CARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047634November 20, 2017
AIR BAGS
TAKATA RECALL WE RECEIVED A RECALL NOTICE FOR THE AIRBAG APPROXIMATELY 1-2 YEARS AGO. WHEN I CALLED SILVEIRA, THEY HADN'T RECEIVED THE PART FROM TAKATA YET. I'VE CHECKED WITH SILVEIRA A COUPLE OF TIMES SINCE AND STILL NO REPLACEMENT PART!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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