GMC Yukon XL Complaints (2002)

151 consumer complaints on file.

#10111166February 8, 2005
STEERING:GEAR BOX:SHAFT SECTOR, STEERING:HYDRAULIC POWER ASSIST SYSTEM
OWNER COMPLAINED ABOUT A STEERING SHAFT PROBLEM. THE POWER STEERING BECAME VERY DIFFICULT WHEN DRIVING. OWNER TOOK THE VEHICLE TO A SERVICE SHOP PRIOR TO RECEIVING A RECALL NOTICE FOR THIS DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108502February 3, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING MY 2002 YUKON XL, THERE IS YELLOW LIGHT APPEARED ON THE I/P CLUSTER MESSAGE CENTER. "SERVICE 4WD" AND WHEN GENTLY APPLY/PRESSING ON THE BRAKE PEDAL, THE IS SOME KIND OF LOUD MECHANISM NOISE IN THE FRONT WHEEL DRIVER SIDE, AND PREVENT THE BRAKE PEDAL FROM COMING DOWN. THREE TIMES THAT I ALMOST REAR END OTHER VEHICLES. TOOK THE VEHICLE TO THE DEALERSHIP TO GET IT FIXED, THE COST WAS $2212.93 FOR FIXING BRAKE SYSTEM FAILURE INCLUDING ANTI BRAKE SYSTEM AND 4WHEEL DRIVE. DEALER RECOMMENDED TO A REPORT TO NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107895January 25, 2005
PARKING BRAKE
DURING 2004 STATE VEHICLE EMISSIONS AND SAFETY INSPECTION IT WAS DETERMINED THAT THE PARKING BRAKE DID NOT WORK. AS A RESULT VEHICLE FAILED INSPECTION AND WILL NOT PASS UNTIL ISSUE RESOLVED. WHEN PARKING BRAKE IS PRESSED, THE PEDAL EASILY REACHES THE FLOOR AND DOES NOT HOLD VEHICLE. GMC CUSTOMER ASSISTANCE NOTIFIED 01/25/05. NOT SURE ON RESOLUTION. DEALER WANTS TO REPLACE ENTIRE REAR BRAKE ASSEMBLY, QUOTE HIGH COST FOR WORK, NOT COVERED UNDER EXTENDED WARRANTY, DEALER BLAMING ON NORMAL WEAR AND TEAR. INSPECTION PLACE COMMENTED ON SIMILAR ISSUES WITH ALL OTHER GMC YUKON 2002 MODEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104291December 22, 2004
PARKING BRAKE
DURING 2004 STATE VEHICLE EMISSIONS AND SAFETY INSPECTION IT WAS DETERMINED THAT THE PARKING BRAKE DID NOT WORK. AS A RESULT VEHICLE FAILED INSPECTION AND WILL NOT PASS UNTIL ISSUE RESOLVED. GMC CUSTOMER ASSISTANCE NOTIFIED 12/21 AND DIAGNOSIS AND REPAIR TO BEGIN 12/22. WHEN PARKING BRAKE IS PRESSED, THE PEDAL EASILY REACHES THE FLOOR AND DOES NOT HOLD VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098650November 11, 2004
WHEELS:HUB
I AM THE ORIGINAL OWNER OF A 2002 YUKON XL TRUCK. I PURCHASED THE TRUCK TWO YEARS AGO FROM A GMC DEALER IN MACON GA. I NOTICED THE STEERING COLUMN FELT LOOSE AND MADE UNUSUAL NOISE WHEN GOING OVER BUMPS AND WHEN TURNING. I TOOK THE TRUCK INTO A LOCAL DEALER UNDER A WARRANTY CALL. THE SERVICE DEPARTMENT REPAIRED/ADJUSTED THE STEERING SYSTEM AND THE VEHICLE DROVE FINE FOR APPROXIMATELY 6 MONTHS. HOWEVER THE SAME NOISE CAME BACK AND THE TRUCKS ANTI LOCK BRAKE LIGHT AND TRACTION ASSISTANCE LIGHTS CAME ON. I TOOK THE TRUCK TO A REPAIR SHOP TO HAVE IT LOOKED. THE SHOPS OWNER DISCOVERED ONE OF THE FRONT HUB ASSEMBLIES HAD FAILED AND NEEDED TO BE REPLACED. THE OWNER TOLD ME THE HUBS BEARINGS HAD COMPLETELY FAILED AND THERE WAS A STRONG POSSIBILITY THE WHEEL COULD HAVE SEPARATED FROM THE VEHICLE. THIS TRUCK IS 2 YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096099October 20, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD NOT START. FUEL PUMP WAS DEFECTIVE. HAD FUEL PUMP REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097071October 18, 2004
PARKING BRAKE
THE PARKING BRAKE DID NOT ENGAGE WHEN DEPRESSED ALL THE WAY TO THE FLOOR. THE OWNER HAS CONTACTED THE MANUFACTURER AND THE DEALERSHIP AND THEY STATED THERE WAS NOTHING WRONG. THE OWNER RECEIVED A SECOND OPINION AND WAS TOLD THAT THE POSITIONING OF THE PARKING BRAKE WAS DEFECTIVE. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090912September 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE FAILURE. IT APPEARS THE MATERIAL THE ROTORS ARE MADE OF ARE NOT UP TO SPECIFICATIONS PROBABLY MADE IN CHINA. THE SURFACE OF THE BRAKE PAD AREA IS FLAKING OFF THUS DRASTICALLY, REDUCING THE BARKING POWER OF THE VEHICLE, 2002 GMC YUKON XL DENALI. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068055April 29, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VECHICLE HESITATION, I WAS PROCEEDING TO MAKE A LEFT HAND TURN WHEN MY DENALI HESITATED TO MOVE AND I WAS STUCK IN AN INTERSECTION, IT TOOK MY VECHILE MORE THAN 5 SECONDS TO KICK INTO GEAR LUCKILY THERE WAS NO CARS COMING IN THE OPPOSITE DIRECTION OR MY DAUGHTER AND MYSELF WOULD PROBABLY NOT BE HERE. THIS PROBLEM HAS BEEN GOING ON FOR MORE THAN A YEAR AND A HALF. WHICH OF COURSE THE DEALER CANT DIAGNOSE, CHANGING THE THROTTLE BODY & TURBINE SHAFT HAS NOT DONE ANYTHING FOR MY VECHILE IT STILL HESITATES....I REPORTED IT TO MY INSURANCE COMPANY IN CASE OF AN ACCIDENT DUE TO THE FAILURE OF THE VECHICLE. IT IS DEFINITLY AN UNSAFE VECHILE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061245April 1, 2004
TIRES, TIRES:TREAD/BELT
UPON ROTATING THE TIRES MECHANIC DETERMINED THAT ALL 4 TIRES INNER TREAD WAS CUPPING. HOWEVER, MECHANIC COULD NOT IDENTIFY THE CAUSE OF THE TIRE CUPPING BECAUSE VEHICLE'S ALIGNMENT WAS UP TO SPECS, AND TIRE PRESSURE WAS WELL MAINTAINED.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056745February 7, 2004
TIRES:TREAD/BELT
TREAD SEPARATION ON FIRESTONE WILDERNESS TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047155November 19, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAKS WHEN FILLED BEYOND 2/3-3/4 FULL. GAS TANK LEAKED GAS ON GARAGE FLOOR DAMAGING COATED/SEALED FLOOR. FORTUNATELY LEAKAGE WAS DISCOVERED BEFORE IT WAS ABLE TO IGNITE. VEHICLE WAS TAKEN TO DEALER AND I WAS ADVISED THAT IN FACT THE PROBLEM WAS A FAULTY GAS TANK. I WAS ALSO ADVISED INITIALLY THAT A REPLACEMENT TANK WOULD NOT BE AVAILABLE UNTIL JANUARY, 2004. AS IT TURNS OUT, THEY OBVIOUSLY HAVE HAD A SIGNIFICANT NUMBER OF THESE COMPLAINTS AND I SUSPECT THAT THEY HAVE HAD TO REDESIGN AND PRODUCE A SAFER REPLACEMENT TANK. MY DEALER HAS REPLACED "SEVERAL" OF THESE TANKS. WHY WAS THERE NOT A NOTICE SENT OUT TO THE OWNERS OF THESE VEHICLES WHEN THEY ARE AWARE OF THE SIGNIFICANCE OF THE PROBLEM. ARE WE GOING TO HAVE TO WAIT UNTIL THE LEAKAGE OF FUEL IN OUR GARAGES IS IGNITED WITH A WATER HEATER COMING ON WHILE WE ARE SLEEPING? THIS PROBLEM MUST BE ADDRESSED IMMEDIATELY. I PURCHASED ANOTHER IDENTICAL YUKON XL WITH MY DAUGHTER FROM THIS SAME DEALER. THIS VEHICLE IS CURRENTLY OUT OF SERVICE AT THE DEALERS LOCATION WAITING FOR A REPLACEMENT GAS TANK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043795October 28, 2003
TIRES:TREAD/BELT
TIRES ON 2002 GMC YUKON XL FIRESTONE WILDERNESS P265R70-16 ARE CUPPING AND ARE WORN OUT. 26000 MILES. GMC DEALER SAYS IT IS TIRE DEFECT, FIRESTONE DEALER SAYS IT A DESIGN DEFECT IN VEHICLE. FIRESTONE DEALER SAYS THEY SEE NUMEROUS CASES OF PREMATURE TIRE WARE DUE TO DESIGN DEFECT IN VEHICLE FRONT SUSPENSION. NEED ASSISTANCE IN RESOLVING ISSUE OF DEFECT TIRE VS VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039370September 23, 2003
EQUIPMENT
I REALIZE THIS MAY NOT SEEM LIKE A SAFETY ISSUE; BUT BEAR WITH ME. WE HAVE A YUKON XL GMC 2002 MODEL. WE HAVE HAD THE CARPET REPLACED 3 TIMES!! THERE IS A DEFECT IN THE CARPET ON THIS MODEL. IT SHEDS, NOT A LITTLE HAND FULLS. IF YOU ROLL THE WINDOW DOWN "FUZZ" FROM THE CARPET IS FLYING EVERYWHERE. AFTER DISCUSSION WITH ANNE MARIE EXECUTIVE FOR GMC, I LEARNED THAT 2002, 2003, AND SOON TO BE 2004 CARPET IS LIKE THIS. THIS WILL CAUSE AN ACCIDENT COUNT ON IT. YOU ARE SO CAUGHT OFF GUARD AT THE FLYING CARPET. PLEASE JUST LOOK INTO THIS MATTER. I RECEIVED AN ANSWER OF THAT IS JUST THE WAY IT IS AND WE DON'T HAVE TO CHANGE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039100September 18, 2003
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 GMC YUKON XL. I BOUGHT THE VEHICLE BRAND NEW IN JUNE OF 2002. AT 376 MILES MY BRAKE SYSTEM LOCKED UP. I HAVE CONTINUED TO HAVE THIS PROBLEM EVER SINCE. AS YOUR DRIVING THE BRAKES APPLY AND YOU LOOSE CONTROL OF YOUR STEERING. THIS PROBLEM DOES NOT OCCUR ALL THE TIME, BUT DOES HAPPEN. THEY HAVE REPLACED MY MASTER CYLINDER, POWER BOOSTER, AND ALL 4 ROTORS. THIS PROBLEM IS STILL NOT FIXED AND BECAUSE THE DEALERSHIP CAN NOT GET IT TO DUPLICATE THE PROBLEM WHILE THEY ARE DRIVING IT, THEY SAY THERE IS NOTHING ELSE THEY CAN DO. I AM FILING THIS COMPLAINT BECAUSE I FEAR FOR MY SAFETY. THE LAST TIME IT HAPPENED ON 9/11/03 IT WAS TOWED TO THE NEAREST DEALERSHIP, THEY HAVE INFORMED ME THERE IS NOTHING THEY CAN DO. I HAVE LEFT THE VEHICLE THERE BECAUSE I FEAR DRIVING IT. LAST THING I HEARD WAS THEY WERE SHIPPING IT TO THE DEALERSHIP WHERE I BOUGHT IT BECAUSE IT WAS THERE PROBLEM. PLEASE IF YOU KNOW ANYTHING I CAN DO PLEASE LET ME KNOW. I WOULD LIKE TO ADD THAT THERE HAS BEEN EVIDENCE OF DEFECT BECAUSE THE ROTORS HAVE SHOWN DAMAGE DUE TO DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037962August 29, 2003
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, VEHICLE SPEED CONTROL
CONSUMER COMPLAINED ABOUT VEHICLE HESITATION. DEALER WAS CONTACTED, AND HAD REPLACED THE THROTTLE BODY SENSOR. ALSO ABS LIGHT TURNED ON DASH, AS WELL AS THE GAUGES. DEALER WAS CONTACTED ANDS STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032851August 14, 2003
TIRES:TREAD/BELT
I BOUGHT A NEW 2002 YUKON XL WHICH CAME WITH FIRESTONE WILDERNESS LE TIRES INCLUDING THE SPARE. I HAVE ROTATED ALL TIRES PROPERLY AND ACCORDING TO THE MAINTENANCE SCHEDULE, EVERY THREE TO FIVE THOUSAND MILES. I HAVE HAD THE FRONT END ALIGNMENT CHECK OUT, WHICH WAS FOUND TO BE PERFECTLY IN ALIGNMENT. THE TIRES HAVE 24,000 MILES ON THEM. ALL FOUR OF MY TIRES ARE DEFECTIVE WITH HIGH/LOW SPOTS ON THE OUTSIDE AND INSIDE TREAD. THE THREE CENTER ROWS OF TREAD ARE WEARING PERFECTLY CORRECT AND EVEN. THE TIRE SHOP AND THE DEALERSHIP RECCOMMENDS REPLACING ALL THE TIRES BECAUSE THEY ARE A SAFETY HAZARD AND COULD POSSIBLY CAUSE ME TO HAVE AN ACCIDENT AT HIGHER HIGHWAY SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027040August 7, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER HAD DIFFICULTY FILLING THE GAS TANK. THE CONSUMER NOTICED THE TANK HAD TO BE FILLED SLOWLY. WHEN REACHING ABOUT 3/4 FULL, FUEL LEAKED OUT. CONSUMER CONTACTED GM THEY CLAIMED THERE WAS A BULLETIN OUT REGARDING THE PROBLEM AND THE DEALERSHIP NEVER FIXED THE VEHICLE. CONSUMER FELT GM SHOULD ISSUE A RECALL ON THE DEFECTIVE VEHICLE. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030654August 2, 2003
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
ELECTRICAL FAILURE OF THE LOAD LEVELING DEVICE. FUSES CONSISTANTLY FAIL WHEN COMPRESSER ACTIVATES WHEN LOAD IS IN OR ON VEHICLE. THIS OCCURS WITH OR WITHOUT A TRAILER HOOKED UP. THIS HAS BEEN A PROBLE SINCE THE PURCHASE OF THE VEHICLE IN MID 2002. ATTEMPTED TO BE FIXED THREE TIMES IN THE LASE 30 DAYS. DEALER UNABLE TO ISOLATE THE PROBLEM. INDEPENDANT MECHANIC SAYS DUE TO ELECTRICAL PROBLEM HIGH PROBABLY OF FIRE OR BURN OUT OF WIRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032490July 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
SEVERAL OCCURRENCES WITH VEHICLE'S TRANSMISSION. NAR 07/28/2003*MR DEALER NOTIFIED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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