GMC Yukon XL Complaints (2023)

226 consumer complaints on file.

#11697078November 2, 2025
ENGINE
The vehicle underwent a recall inspection on September 8, but on October 2, the vehicle still experienced a serious engine failure. The vehicle was undrivable, and the dealer inspected it and opened a TCA case. However, General Motors stated that it had passed the recall test and was not covered under special warranty, and asked me to pay $5,000 for vehicle repairs. I believe this is an engine malfunction related to the recall, and the manufacturer should replace the engine for me free of charge and refund my 5,000 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697077November 2, 2025
ENGINE
The vehicle has experienced numerous losses of power, it has nearly stalled during normal operation, there is a horrible knocking noise coming from the engine. I have had the vehicle into the dealership who state they are unable to recreate the issue, and since the vehicle has been turned off the recorder shows noting either. They have performed an inspection and changed the oil, but the vehicle still has the issue. It knocks and shudders like it's cold, it comes very close to stalling and then seems to recover, this has happend twice while making left hand turns, it has completly lost power even while depressing the gas, but again they indicate they can't recreate it, so there is nothing they can do. I am scared for my safety, and that of the child I drive daily. There have been several instances in the last few months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696722October 31, 2025
POWER TRAIN, ENGINE
On May 23, 2025, I purchased a 2023 GMC Yukon XL VIN: [XXX] from the GMC dealership.  At the time of sale, I specifically asked about the active GM engine recall. They assured me the vehicle had been inspected and was unaffected. On October 30, 2025, the engine catastrophically failed on a highway while my family — including my two small children — were in the vehicle. This created a dangerous emergency situation as I had to avoid high-speed traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691336October 4, 2025
ELECTRICAL SYSTEM
My telecommunications module is no longer working for OnStar, which means I can no longer call if something happened. The Wi-Fi is not working. The vehicle thing is on recall and now my check engine light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685829September 8, 2025
VISIBILITY/WIPER
This has occurred multiple times but while driving in the rain the wipers will stop on the middle of the swipe for a couple seconds and then start moving again. It is terrifying since a few seconds of zero visibility when it is raining with no wipers could cause me to run off the road or run into oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683646August 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Yukon. The contact received notice of NHTSA ID Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving on several occasions at various speeds, he and his wife observed noises emanating from the engine compartment. On another occasion while driving and coming to a stop, the vehicle stalled, and a "transmission unable to shift" message appeared. The gear selector was placed in park (P), and the vehicle was restarted, after which it drove normally. The vehicle was taken to a dealer, but it was not diagnosed due the manufacturer only allowing certain vehicle to be repaired at this time, even with the failures that had transpired, and no repairs were made at that time. The contact stated that while driving home in pitch darkness at approximately 30 MPH on a windy road, the vehicle stalled. While attempting to steer the vehicle off the road, it remained halfway in the street and nearly caused over 15 accidents. One near-accident involved a motorcyclist who came around a turn, narrowly missed the vehicle, fell into the street, and was almost hit by oncoming traffic. No police reports were filed as the police could not assist at that time. The contact and her daughter did not sustain injuries but were severely traumatized. It was uncertain if the motorcyclist sustained injuries. The contact stated that when the vehicle was being towed, it would not go into neutral, and the contact observed the frame cracking while being hauled on the tow truck. The manufacturer was notified of the failure but did not provide assistance. The failure mileage was approximately 18,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11683136August 26, 2025
WHEELS, ELECTRICAL SYSTEM, POWER TRAIN
OnStar module doesn’t work it went out in January 2025 there’s a 1000’s of other users in the in the OnStar module community complaining of the same issues . When you take it to the dealership they will not assist and will not warranty it out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681355August 18, 2025
UNKNOWN OR OTHER
A recall notice was issued in April 2025. I have tried to get the recall issue fixed but my dealership has stated they cannot touch it yet as parts are not available. I have been told to continue driving my car and use only the oil as stated on the oil cap. My tab renewal notice has the recall listed, my GMC app shows the recall and NHTSA shows the recall. I have not been told when I can get my potentially faulty engine fixed or even looked at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680952August 15, 2025
ELECTRICAL SYSTEM
The onboard accident emergency notification system has failed after 2 years. The SOS and Onstar are not functional. Car has no data communication with the network. Was confirmed by Crenwelge Motors in Kerrville Texas. It is a GMC dealer. This is an ongoing problem with many Yukons made from 2022 to 2024. GM has not addressed the issue with a recall and does not have the parts to repair this safety system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679574August 9, 2025
ENGINE
Driving and pulling up into my driveway when suddenly the message “push start button to start engine” comes on with an alert sound - I notice my gear is lighting up “N” and when I pushed the start button it sounded like my engine restarted. I remained in neutral and had to change it back to drive myself. The engine randomly cut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679453August 8, 2025
FUEL/PROPULSION SYSTEM
It has been several months since recall on L87 was issued. My truck now has over 44k miles and I’ve contacted the dealer, they note there’s no fix in sight. I’ve been having some issues with engine sluggishness on acceleration at times and I’m concerned this is related to the recall. I’m now stuck with this potentially dangerous vehicle with no fix, and am concerned. I also can’t get a fiar trade in value due to open recall. Overall, I’m stuck with a defective vehicle that GM refuses to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677292July 30, 2025
ENGINE
I have had two incidents. The vehicle is hesitant. It’s spudders, it stalls. You can hear it in the engine at idle and especially at cold start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676562July 28, 2025
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
My vehicle’s engine failed for the second time while driving on the road. The first time a few months ago while my wife was driving. The engine failed and brakes failed. Fortunately she was on a back road a coasted to a stop. Car was towed to dealership. They said there was no problem. Received recall letter about a month ago outlining this issue. Yesterday, [XXX], I was driving with my daughter and the car stopped again while driving. I was in traffic and narrowly missed an accident. Gwinnett county police came to the scene and towed the vehicle to the dealership. I am not sure if the female officer made a report. But she requested the tow truck because I was blocking traffic. We often drive on the highway for work commutes. This could have happened and anyone in my family could have been fatally injured. I would like GMC purchase this vehicle back or replace with a safer model comparable or better. The service department called me this morning from Jim Ellis GMC in Buford, Georgia 678-902-8677, 3600 Buford Drive 30519.I was told that there is no recall for my truck. He told me that there is a safety investigation for a recall. I told him I can bring the letter. He decline. I asked for a courtesy vehicle. He said no, he would have to make a report and it would be up to 48 hours. Once it’s reviewed , then I could go to enterprise car rental to pick up a car. Maybe. The first time Rick Hendrick GMC Duluth , Ga 470-822-3779, 3344 Commerce Ave, Duluth, ga had my truck for about 2 weeks. No fix. No courtesy vehicle or rental. Now I’m without my vehicle for unlimited time. The Jim Elis tech, did acknowledge that there is no fix for what is going on. The local GMC dealers are not making this easy or putting the safety of its customers as a priority. These trucks are NOT safe on the road. This truck cost nearly $100,000 and it is not safe to drive.GMC has a record of the 1st service incident and this latest just happened yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675972July 24, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the vehicle experienced a blown engine and the vehicle lost automotive power. In addition, the contact stated that the vehicle failed to exceed 40 MPH while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the valve lifter bank was destroyed. The vehicle was repaired at the owner's expense. In addition, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675574July 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was able to restart. The contact performed a VIN search and became aware that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling ); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,077. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675314July 22, 2025
ENGINE
GM issued a recall, N25249000 after hundreds if not thousands of complaints of catastrophic engine failure. My engine was impacted. It failed Sunday, [XXX]. I limped it to Mike Marroone dealership in Longmont, CO, on August 5th. That afternoon they confirmed my engine and various other components needed to be replaced. At this time GM was flooded with recalls and the whereabouts of all necessary parts were unknown and could not be tracked. It was so bad that the dealer could give no timeline as they had 5 vehicles waiting for engines. They also were replacing engines, and the replacement engine would fail immediately. Without notice, an engine and parts arrived after 3 painful weeks of sitting in the unknown. The vehicle was returned to me on August 23nd, 2024, 19 days after I dropped it off. During this time I was paying $977.50 for a car payment plus $130 for insurance per month. I had to pay this despite not having use of the vehicle for a recall that GM knew about but didn't do anything until it garnered national attention. The following is my response to the proposed warranty coverage for GM recall N25249400 and NHTSA recall 25V274: Based on the above information provided, I am requesting the 10 year warranty and 150,000 mile warranty be effective from the date the vehicle was returned to me on August 23rd, 2024. Additionally, I am requesting a check in the amount of $1,106.50 for payments directly associated with a vehicle that was not able to be used due to GM's failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674733July 19, 2025
POWER TRAIN
The valve body failed on 6/4/25. This caused the car to have a sudden jerk and then suddenly decelerate while driving with my children in the vehicle. It could have caused an accident if another vehicle had been following behind. The vehicle has been at the local GMC dealership for repair for almost 8 weeks now, and is available for inspection by 3rd party upon request. The same part failure has been found in the 2019-2022 models. There was no warning to this happening to my vehicle, just a sudden jerk and deceleration. After it occurred the check engine light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674616July 18, 2025
ENGINE
the coolant control valve failed, and now its been in the dealership for over a month. I have been reading online that this is not an isolated issue, and many people experience months of wait time getting the part because its apparently nationally backordered because of this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674213July 17, 2025
ENGINE
All of a sudden while driving on [XXX] in PA, the vehicle made a loud click noise, started squealing and randomly slowing down as if we were slamming on the brakes, but it was all engine related. Then it was shaking vigorously while we were parked. We got towed to a local shop in the middle of nowhere, and they just called stating it could be a valve spring that broke and they’d have to take the valve cover off to determine it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672798July 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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