GMC Yukon XL Complaints (2011)

60 consumer complaints on file.

#11269528October 19, 2019
AIR BAGS
THERE HAS BEEN NO INCIDENT AS YET INVOLVING THE VEHICLE. HOWEVER, FOR EIGHT YEARS THE VEHICLE HAS BEEN LOCATED IN A GEOGRAPHICAL LOCATION OF HIGH HUMIDITY AND TEMPS WHICH IS A FACTOR OF INSTABILITY WITH THE TAKATA AIRBAGS. WE HAVE TRIED, UNSUCCESSFULLY, TO GET THE AIRBAGS REPLACED BY OUR LOCAL GM DEALERSHIP.WE ARE FILING THIS COMPLAINT IN THE HOPE OF GETTING NHTSA TO ORDER GM TO DO THE RESPONSIBLE ACT OF REPLACING AIRBAGS IN AFFECTED VEHICLES BEFORE ANY MORE INJURIES HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258807September 29, 2019
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DASHBOARD HAS LARGE CRACKS OVER THE INSTRUMENT CLUSTER AND IN THE AREA OF THE PASSENGER AIR BAG. THE DASH FLOPS UP AND DOWN WHEN DRIVING. CONCERN IS CRACK COULD PREVENT PASSENGER AIR BAG FROM DEPLORING DURING A ACCIDENT OR RIPPING THE AIR BAG AT DEPLOYMENT. ALSO LIQUID COULD ACCIDENTALLY GO THRU CRACK OVER INSTRUMENT CLUSTER CAUSING ELECTRICAL SHORT OR FIRE. THE CRACK CONTINUES TO GET LARGER AND LARGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246034August 23, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). AN UNKNOWN DEALER AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245084August 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT SPOKE WITH TOM LIGHT CHEVROLET (738 N EARL RUDDER FWY, BRYAN, TX 77802, 979-314-5564) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228879July 2, 2019
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASH BOARD PANEL HAS CRACKED OPEN FOR UNKNOWN REASONS CAUSING A SAFETY CONCERN WITH SHARP EDGES AND OPENINGS THAT ALLOW OPPORTUNITIES FOR FOREIGN OBJECTS/ITEMS TO ENTER VEHICLE CONTROLS AND INSTRUMENTATION PANELS. PASSENGER AIR BAG AT DASH BOARD SEEMS DEFECTIVE DUE TO CRACKED DASH BOARD PANELS AND ASSOCIATED TRIM PIECES. IT APPEARS THAN UPON AIR BAG DEPLOYMENT THERE WOULD BE POSSIBLE ADDITIONAL OCCUPANT/PASSENGER INJURIES DUE TO THE BROKEN/LOOSE FITTING/SUB-STANDARD DASH BOARD PLASTIC PIECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166317January 10, 2019
UNKNOWN OR OTHER
DASH WAS MAKING A TERRIBLE SQUEAKING NOISE AND THEN ONE DAY IT STOPPED. CHECKED THE DASH OVER TO FIND 2 CRACKS, ONE BY THE PASSNAGER SIDE AIR BAG AND ANOTHER ON THE DRIVE SIDE ABOVE THE INSTRUMENT PANEL. I CONTACTED GM SINCE WE WERE OUTSIDE THE WARRANTY AND THEY PRETTY MUCH SAID SUCK IT UP NOT OUR PROBLEM. HOW HAS THIS NOT BEEN RECALLED OR ADDRESSED WITH SO MANY COMPLAINTS???!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162437December 19, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CONNECTOR FRACTURED. THE CONTACT STATED THAT THE WIRE WAS DANGLING DUE TO THE SEPARATION FROM THE WELD POINT. KEYSER CADILLAC (LOCATED AT 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, (716) 568-7045) WAS INFORMED THAT THE REAR WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151368November 13, 2018
AIR BAGS, UNKNOWN OR OTHER
CRACKING DASHBOARD ABOVE THE INSTRUMENT CLUSTER AND AROUND THE PASSENGER AIRBAG. IT'S CRACKED IN A WAY THAT OF THE AIRBAG DEPLOYS THE PLASTIC DASH WILL DEPLOY WITH IT AND IT COULD IMPALE SOMEONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099173June 1, 2018
UNKNOWN OR OTHER
MY DASH IS CRACKED ABOVE THE INSTRUMENT GAUGES AND IF THE AIR BAG DEPLOYS THIS WILL HAVE DASH BOARD PIECES FLYING IN THE CABIN DUE TO THE CRACKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092195May 7, 2018
UNKNOWN OR OTHER
ON THE INTERSTATE DRIVING AT NIGHT HAD THE SUNROOF EXPLODE. NOTHING HIT THE CAR. JUST A VERY LOUD EXPLOSION AND HEARD GLASS SHATTER OVER THE TOP OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091541May 3, 2018
UNKNOWN OR OTHER
DASH IS CRACKING OVER INSTRUMENTS AND IT IS CRACKING MORE AND MORE EVERY DAY IF AIR BAG DEPLOY TIT WILL SEND DASH FRAGMENTS INTO THE FRONT 2 PASSENGERS FACE . THIS IS HAPPENING TO THOUSANDS OF PEOPLE WITH THE SAME CAR . THIS IS OBVIOUSLY A DEFECT FOR GENERAL MOTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081214March 26, 2018
UNKNOWN OR OTHER
DASHBOARD CRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061393January 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MASTER BUICK GMC (3710 WASHINGTON RD, AUGUSTA, GA 30907) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051241November 29, 2017
AIR BAGS
TAKATA RECALL I WAS NOTIFIED OF A RECALL ON MY AIRBAG IN MAY 2016. TO DATE I HAVE NOT BEEN NOTIFIED OF A "FIX" FOR THIS PROBLEM. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY FAMILY WHILE DRIVING THIS VEHICLE. IT'S WELL OVER A YEAR. THIS SHOULD HAVE BEEN REPAIRED/REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035871October 23, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM GMC FOR THE TAKATA AIRBAG RECALL. I PHONED CONLEY CHEVROLET IN BRADENTON, FL TO SCHEDULE THE REPAIR AND WAS INFORMED THAT GENERAL MOTORS DOES NOT HAVE A REMEDY FOR THE RECALL. I ASKED FRO A TIMELINE AND THE SERVICE MANAGER TOLD ME GENERAL MOTORS DOES NOT HAVE A TIMELINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035542October 22, 2017
AIR BAGS
RECEIVED A LETTER OF RECALL OF THE AIRBAG IN MY VECHILE THAT CARRIERS A SMALL BABY AND THIS IS UNEXSECEPTABLE. I EXPECT MY VECHILE TO BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015115August 14, 2017
UNKNOWN OR OTHER
DASH CRACKED OVER INSTRUMENT PANEL AN ABOVE AIR BAG...TRUCK ONLY HAS 54000 MILES AN HAS BEEN WELL TAKEN CARE OF...THESE ARE NOT SMALL CRACKS...RUNS FROM DEFROST VENT TO ALMOST TOP OF DASH IN 2 PLACES...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986399May 18, 2017
UNKNOWN OR OTHER
" DASHBOARD CRACKED" ON APRIL 6TH I GOT INTO MY CAR AND SAW THAT THERE WAS A HUGE CRACK IN MY DASHBOARD RIGHT ABOVE THE STEERING WHEEL. I HAVE REACHED OUT TO GM ABOUT THIS PROBLEM AND THEY ARE UNWILLING TO FIX THE PROBLEM EVEN THOUGH MY CAR IS UNDER GM CERTIFIED BUMPER TO BUMPER WARRANTY. I AM AFRAID THAT IF THERE IS A CAR ACCIDENT THEN PARTS OF THIS DASHBOARD THAT IS CRACKED WILL COME OFF AND INJURY WHOEVER IS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985687May 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT INFORMED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/11/17*LJ UPDATED 10/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985646May 14, 2017
UNKNOWN OR OTHER
CRACK IN DASHBOARD AT AIRBAG ON PASSENGER SIDE OF VEHICLE. VEHICLE WAS STATIONARY. IT IS MY BELIEF THAT CRACK WAS CAUSED BY FAULTY DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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