GMC Yukon XL Complaints (2016)

202 consumer complaints on file.

#11139350October 9, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, WATER LEAKED FROM THE HEADLINER CONSOLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132014September 27, 2018
SERVICE BRAKES
ON 9/25/18 WHILE APPLYING BRAKES THE BRAKE PEDAL BECAME EXTREMELY HARD TO PRESS AND VERY HARD TO STOP THE VEHICLE. THANK GOD IT WAS IN MY DRIVEWAY THIS OCCURRED. MY SIGNIFICANT OTHER CAME HOME FROM WORK ON 9/27/18 AND CHANGED PADS, LUBED CALIPER SLIDERS, AND VERIFIED PROPER CALIPER OPERATION. SPENT 9/26/18 TALKING WITH THE DEALER AND CHECKING RECALLS. ALL THESE REPAIRS WERE SUGGESTED BY THE LOCAL DEALER, BY THEM OF COURSE. UPON TEST DRIVE AFTER NEW PADS WERE INSTALLED, THE SAME ISSUE HAPPENED. DRIVING FORWARD THE BRAKES OPERATE AS THEY SHOULD OR AT LEAST FEEL NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122956August 28, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PROGRESSIVE INTERMITTENT BRAKE LIGHT FUNCTIONALITY THAT EVENTUALLY CULMINATED WITH COMPLETE INOPERABILITY; ONLY THE RIGHT/LEFT BRAKE LIGHT ASSEMBLIES ARE AFFECTED; REVERSE LAMPS OPERATE; UPPER CENTER BRAKE LIGHT FUNCTIONS NORMALLY; THIS IS A KNOWN PROBLEM WITH GMC BRAKE LIGHT ASSEMBLIES PER MULTIPLE FORUMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118830August 9, 2018
EXTERIOR LIGHTING
DRIVERSIDE TAIL LIGHT INTERMITTENTLY STOPS WORKING. CAR MILAGE IS IN THE 40,000'S. DIAGNOSTIC TEST AT DEALERSHIP WHERE PURCHASED CONFIRMS " DRIVER REAR TAIL LIGHT SHORTED OUT INTERNALLY. RECOMMEND REPLACING DRIVER TAIL LIGHT. RECOMMEND TAIL LIGHT ASSEMBLY $899" . MY SISTER HAS A YUKON XL DENALI 2016 AND HAS THE SIMILAR ISSUE BUT BOTH OF HER TAIL LIGHTS INTERMITTENTLY STOP WORKING POSING A HUGE SAFETY CONCERN. DRIVING IN MY AREA I SEE MANY NEWER YUKON XL WITH THE DRIVER SIDE TAIL LIGHT OUT. LIGHTING IS NOT COVERED UNDER EXTENDED WARRANTY AND COST TO FIX IS EXTREMELY EXPENSIVE, WHICH COULD MAKE THE AVERAGE DRIVER PUT OFF THE LARGE EXPENSE. THE TAIL LIGHT INTERMITTANTLY STOPS WORKING WHILE THE CAR IS ON, DOES NOT MAKE A DIFFERENCE IF THE CAR IS STATIONARY OR IN MOTION. SERVICE REP AT DEALERSHIP STATED THIS PROBLEM IS "COMMON".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118549August 8, 2018
EXTERIOR LIGHTING
BOTH TAIL LIGHTS AND BRAKE LIGHTS STOPPED FUNCTIONING WITHIN A WEEK OF EACH OTHER. NO BULB TO REPLACE AS THEY ARE LEDS AND ENTIRE HOUSING HAS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114305July 28, 2018
EXTERIOR LIGHTING
MODEL YUKON XL 2016, LESS THAN 50K MILES, BRAKE LIGHTS HAVE FAILED COMPLETELY. NO REAR BRAKING LIGHTS. ENTIRE ASSEMBLY HAS TO BE REPLACED. FIRST NOTICED IN JULY, HAVE ONLY HAD VEHICLE FOR 14 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114325July 28, 2018
EXTERIOR LIGHTING
THE PASSENGER TAIL LIGHT AND BRAKE LIGHT WORK INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113200July 23, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
GMC BRAKE LIGHT FAILURE - I OWN A 2016 GMC YUKON XL AND AFTER ABOUT 45,000 MILES THE BRAKE LIGHTS HAVE STARTED INTERMITTENTLY NOT WORKING. AFTER HAVING A GMC TECHNICIAN TELL ME THAT ITS A KNOWN ISSUE AND SEEING HUNDREDS OF OTHERS POSTS ONLINE, IT IS EVIDENT THAT THIS IS A VERY WIDESPREAD PROBLEM. I WAS NEARLY INVOLVED IN A REAR END CRASH ON THE FREEWAY BECAUSE THE DRIVER TOLD ME I DID NOT HAVE ANY BRAKE LIGHTS. THIS IS A SERIOUS SAFETY ISSUE AND GMC NEEDS TO CORRECT IT. THEY WANT ME TO PURCHASE 2 REPLACEMENT LIGHT UNITS AT 750.00 EACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112766July 20, 2018
UNKNOWN OR OTHER
MY DRIVER SIDE LED TAILLIGHT WENT OUT. YOU CAN NOT JUST CHANGE A BULB OR THE LED STRIP. IT REQUIRES THE WHOLE ASSEMBLY BE REPLACED. MY VEHICLE IS 2 YEARS OLD. IT SHOULD NOT GONE OUT AFTER 2 YEARS, LET ALONE IT BEING AN LED WHICH IS SUPPPSE TO LAST MUCH MUCH LONGER THAN THAT. I WAS TOLD WHILE DRIVING, IT WOULD GO ON THEM OFF. IT WAS DUSK AND I WAS DRIVING ON A SURFACE STREET WITH LOTS OF TRAFFIC. THAT IS NOT SAFE. I HAVE MULTIPLE FRIENDS AND FAMILY MEMBERS WHO HAVE ALSO HAD THIS PROBLEM. THE INTERNET THREADS HAVE MANY MORE COMPLAINTS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110991July 12, 2018
EXTERIOR LIGHTING
BOTH BREAK LIGHTS WENT OUT, WEATHER HAS BEEN HOT IN THE HIGH 90S WHICH GMC DEALER EXPRESSED COMMON CONCERN AMONG OWNERS DURING SUMMER. VEHICLE IS USED 15MILES/DAY ON AVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102108June 15, 2018
SERVICE BRAKES
WHEN STARTING AND STOPPING (DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES) SUCH AS AT A LEFT TURN (WAITING FOR TRAFFIC) OR A DRIVE-THRU WINDOW, THE BRAKES STOP WORKING AND THE CAR ROLLS FORWARD EVEN WHEN THE BRAKE IS DEPRESSED. IF YOU PRESS REALLY HARD IT WILL USUALLY STOP- BUT IT DEFINITELY ROLLS FORWARD WHEN YOU ARE TRYING TO STOP. THE DEALERSHIP SAYS THAT A VACUUM PUMP IS FAULTY BUT THIS COULD RESULT IN AN ACCIDENT AS I ALMOST ROLLED INTO ONCOMING TRAFFIC WHILE WAITING IN LINE TO TURN LEFT AT A "LEFT TURN YIELD ON GREEN LIGHT".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091260May 1, 2018
UNKNOWN OR OTHER
AIR CONDITIONING SYSTEM CONSTANTLY BLOWS OUT HOT AIR. AIR CONDITION WAS RECHARGED AND STILL HAS NEGATIVE RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089691April 23, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. ON SEVERAL OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED AT LOW SPEEDS, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SOUTHERN PINES CHEVROLET BUICK GMC (10722 US-15, SOUTHERN PINES, NC 28387, (910) 692-2002) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES AND VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075788March 2, 2018
STRUCTURE:BODY
HIGH FREQUENCY ANTENNA LEAKING WATER. THIS IS PREVENTING THE VEHICLE'S ONSTAR SYSTEM FROM ACCURATELY DETERMINING THE VEHICLE'S LOCATION; IT HAS DISABLED VEHICLE'S COMPASS, NAVIGATION, AND XM RADIO SYSTEMS; THE RED ONSTAR LED INDICATOR HAS TURNED ON ; AND WATER IS LEAKING INTO THE INTERIOR PASSENGER COMPARTMENT. A RECALL WAS ISSUED FOR THE 2015 YUKON XL FOR THIS SAME EXACT PROBLEM. HOWEVER, I AM HAVING THE SAME EXACT PROBLEM WITH MY 2016 MODEL. I HAVE ATTACHED THE RECALL ISSUED FOR THE 2015 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978895April 17, 2017
AIR BAGS
TAKATA RECALL OR SENSOR FAILURE. WHILE DRIVING 45MPH, AND JUST SLAMMED THE BRAKES REAR ENDING THE STOPPED CAR IN FRONT OF ME. THE AIRBAG FAILED TO DEPLOY. I HAD EXTENSIVE DAMAGE TO MY FRONT END AND THE CAR I HIT WAS TOTALED. THAT AIR BAG SHOULD OF DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10898532August 25, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
BOUGHT SUV 6/25/2016 THE SAME WEEKEND THE ENGINE TURNS OFF AFTER A LEFT OR RIGHT TURN :IT HAS HAPPENED 3 TIMES SO FAR. 4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR A RIGHT TURN ONLY AFTER A SHORT DRIVE OUT OF HOME. THE SUV HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. I TOOK IT TO THE WESTPOINT GMC DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPTARTMENT COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, I CALLED ONSTAR, WHO RAN A DIAGNOSTICS TEST,BUT ONSTAR FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS INVOLVED IN AN ACCIDENT AND STALLS NOR STOPS WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED. ITS DAY 6 TODAY. I NEED TO MAKE IT ABSOLUTELY CLEAR, I WILL NOT TAKE THE VEHICLE BACK UNTILL THE PROBLEM HAS BEEN DIAGNOSED, AND FIXED. I DO NOT WANT ME OR MY FAMILY OR GM SERVICE EMPLOYEE INJURED, OR WORSE, OR TO BE INVOLVED WITH A POSSIBLE ACCIDENT IN MY GMC YUKON DENALI XL. A FIELD SERVICE ENGINEER SHOULD HAVE BEEN ON THIS CASE ALREADY ! WILL IT TAKE AN ACCIDENT, OR INJURY BEFORE SOMEONE GETS ASSIGNED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888624July 26, 2016
POWER TRAIN, STEERING, SUSPENSION
EXCESSIVE VIBRATION/BUFFETING DRONE ISSUES (AT ALL SPEEDS OF THE VEHICLE) HAVE CAUSED SEVERE HEALTH ISSUES AND SAFETY HAZARDS FROM DRIVING THE VEHICLE. WITHIN THE FIRST 8,000 MILES OF OWNING THE CAR, THE CAR HAS NOW BEEN IN SERVICE FOR 40 DAYS AS GM TRIES AND REMEDY THE PROBLEM, BUT THERE DOES NOT APPEAR TO BE A FIX. SO FAR, DIAGNOSTIC TESTS INDICATED THAT THERE WAS A FAULTY BEARING IN THE REAR DIFFERENTIAL THAT LED TO SIGNIFICANT ABNORMAL WEAR THROUGHOUT THE DIFFERENTIAL AND THE DIFFERENTIAL NEEDED TO BE REBUILT. WHEN REBUILDING, THEY DISCOVERED THAT THE DISASSEMBLED DIFFERENTIAL HAD HEAVILY SCORED BEARINGS AND METAL SHAVING THROUGHOUT EVERY BEARING. RING GEAR AND PINION HAD IRREGULAR WEAR CAUSING A DRONE IN THE VEHICLE. RACE SURFACES WEAR GROUND AND SCARRED BAD.THE REBUILT DIFFERENTIAL DID NOT FIX THE ISSUE AND NOW AFTER HAVING FOUR NEW TIRES AND ROAD BALANCING, THE PROBLEMS DIDN'T DIMINISH BUT WERE EXACERBATED. AFTER REBUILDING THE DIFFERENTIAL AGAIN, GM HAS NOW DETERMINED THAT THE REAR AXLE MAY NEED TO BE REPLACED AND ENGINEERS ARE LOOKING INTO THE PROBLEM FURTHER. THE STEERING WHEEL SHAKES AND THE CAR HAS A TERRIBLE VIBRATION THAT WORSENS EVERY TIME GM ATTEMPTS TO SERVICE THE VEHICLE. THIS SEEMS TO BE A WELL-DOCUMENTED PROBLEM THAT GM HAS AVOIDED FIXING. WE ADVISE OTHER CONSUMERS TO BE AWARE OF THE SERIOUS SAFETY PROBLEMS RELATED TO THE POOR MANUFACTURING OF THE VEHICLE AND INABILITY OF GM TO REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887641July 22, 2016
ENGINE
IN MY YUKON WHILE IDLEL THE CAR START SHAKING SO BAD, IT HAS A VIBRATION YOU CAN SEE THE NEEDLE GOING UP AND DOWN, TOOK IT SEVERAL TIME TO THE DEALER AND THEY SAID THEY KNOW IS A PROBLEM WITH THE CAR BUT GENERAL MOTOR COMPANY HAS NOT ISSUE ANY REPAIR FOR THAT AT THIS MOMENT, I CONTACT GENERAL MOTOR COMPANY THEY SAID THE CAR IS OPERATING NORMAL BASE ON THE REPORT PROVIDED BY THE DEALERS, FOR ME IS NOT NORMAL HAVING A BRAND NEW CAR SHAKING AND VIBRATING LIKE IF WILL TURN OF, LOOKS LIKE IF MISFIRED ON THE ENGINE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869977May 20, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN REPLACED THE WHEELS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820354January 14, 2016
UNKNOWN OR OTHER
VIBRATION AT SPEEDS OVER 72 MPH BECOMES WORSE WHILE GOING UP GRADE WHILE ACCELERATING ..HAS BEEN IN SHOP MANY TIMES NEW TIRES, BALANCED MULTIPLE TIMES ,ALONG WITH SUSPENSION PARTS AND DRIVE TRAIN PARTS. STILL NOT FIXED SUV HAS 22 INCH RIMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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