GMC Terrain Complaints (2014)

297 consumer complaints on file.

#11372469October 30, 2020
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY I75 YESTERDAY OCTOBER 29TH 2020 DURING HEAVY RAIN THE WIPERS WERE ON AND WORKING, AS SOON AS I TURN THE WIPER SPEED TO A FASTER ROTATION ALL OF THE SUDDEN THE WIPERS JUST STOPPED WORKING AND WAS HARD TO SEE ANYTHING. THE NEXT MORNING I CHECKED ALL FUSES AND MOTOR, WHEN I TURN THE WIPER ON THE MOTOR STILL MADE NOISE. I TOOK THE WIPER ASSEMBLY APART AND GOT INTO THE WIPER LINKAGE AND SAW IT HAD CAME APART, I PUT IT BACK ON AND TURN ON THE WIPER AND IT CAME RIGHT OFF, LOOKS LIKE THE LINK AND BUSHING IS RUSTED AND NEEDS REPLACED. I DID SOME RESEARCH AND IT LOOKS LIKE IT'S A PRETTY COMMON WITH THE TERRAINS AND EQUINOX. THIS IS AN DANGEROUS ISSUE THAT GM NEEDS TO ADDRESS AND GET IT FIX FOR ITS CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366587October 27, 2020
FUEL/PROPULSION SYSTEM
OIL IS RELEASING OR LEAKING SOMEWHERE IS BACK FLASHING WHILE DRIVING AND BATTERY CHARGING SYSTEM SHUT DOWN. UNDERBELLY IS SATURATED WITH OIL. I WAS DRIVING ON MARYLAND INTERSTATE HIGHWAY 95 FROM HARFORD COUNTY TO BALTIMORE CITY, MARYLAND WHEN I LEFT THE INTERSTATE ONTO THE 6300 BLOCK OF EASTERN AVENUE WHERE I HAD TO PULL OVER AS THE VEHICLE SHUT DOWN. I HAD TO HAVE THE VEHICLE TOWED TO DAYS AUTO BODY AT BALTIMORE STREET AND CENTRAL AVENUE IN BALTIMORE CITY, MARYLAND FOR DIAGNOSTIC TESTS AND REPAIRS. VEHICLE WAS PLACED ON FRIDAY, OCTOBER 23, 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364510October 15, 2020
ENGINE, VISIBILITY/WIPER
OWN 2014 GMC TERRAIN WITH 56K MILES ON IT, HAVE HAD THE CAR TWO YEARS AND HAVE HAD MULTIPLE ISSUES. FIRST INCIDENT, WAS DRIVING ON HIGHWAY IN RAIN WIPERS JUST SHIFT OFF. ALMOST WRECKED TRYING PULL OFF SIDE OF THE ROAD. COST $300 FOR NEW MOTOR. 2ND ISSUE HAD TO HAVE A SENSOR REPLACED BECAUSE CAR BURNED EXCESSIVE OIL IN BETWEEN OIL CHANGES, WITH NO INDICATION OF LOW OIL. FRIED THE SENSOR. 3RD ISSUE, A REPEAT OF THE 2ND CAR WOULD NOT PICK UP SPEED ON HIGHWAY, STABILTRAK LIGHT CAME ON, ENGINE LIGHT CAME ON, SPEEDOMETER STOPPED IMMEDIATELY, I CHECKED OIL. WASN'T BONE DRY. DROVE IT STRAIGHT HOME AND WAS IN EVEN WORSE CONDITION REVERSING INTO DRIVEWAY. THE OIL EXPLODED ALL OVER DRIVEWAY, HAD IT TOWED TO PRIVATE MECHANIC. NOW I HAVE TO PUT A WHOLE NEW ENGINE IN BECAUSE GM IS NEGLIGENT WITH ISSUING RECALLS. OIL WAS LEAKING FROM RINGS ALL THE WAY OUT TO THE EXHAUST. FAULTY OIL SYSTEM AND NO WARNING FRIED MY ENGINE. STILL OWE 15,000$ IN THE CAR. THIS SHOULDN'T EVER HAPPEN ON A CAR WITH SO LOW MILES AND PROPER UPKEEP. GLAD I'M STUCK WITH 15K ON A LOAN AND A CAR THAT ISN'T RELIABLE. VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364134October 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN SHE STARTED TO HEAR AN ABNORMAL NOISE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362767October 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY 2014 TERRAIN 2.4 ECO TECH IS USING EXCESSIVE OIL CONSUMPTION. I NOTICED THERE HAS BEEN A RECALL AND CLASS ACTION SUIT ABOUT THIS. THIS HAS ALSO CAUSED MY TIMING CHAIN TO NEED REPLACED. I WAS DRIVING TO WORK A COUPLE WEEKS AGO AND THE ENGINE ENTERING LOW POWER MODE NOTIFICATION CAME ON. ALONG WITH THE CHECK ENGINE LIGHT. AND THE STABILITY CONTROL LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362193October 1, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT OIL HAD TO BE ADDED BETWEEN OIL CHANGES. THE EMISSIONS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TWIN CITY BUICK GMC (3046 ALCOA HWY, ALCOA, TN 37701(865) 970-2977) AND THE CAMSHAFT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE TIMING BELT MALFUNCTION AND THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC. THE TIMING BELT AND CAMSHAFT WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361666September 29, 2020
VISIBILITY/WIPER
WHEN I LEFT WORK YESTERDAY EVENING IT WAS DARK AND RAINING OUTSIDE, AND NATURALLY, I TURNED ON MY FRONT WINDSHIELD WIPERS. ABOUT FIVE MINUTES INTO MY DRIVE HOME, WHILE ON THE HIGHWAY, MY FRONT WINDSHIELD WIPERS STOPPED OPERATING. I COULD NOT SEE ANYTHING AHEAD OF ME, BECAUSE IT WAS RAINING PRETTY HARD AT THAT POINT AND IT WAS EXTREMELY DARK ON THE HIGHWAY. THE VEHICLES BEHIND ME WERE APPROACHING PRETTY FAST. I PUT MY HAZARD LIGHTS ON, AND CROSSED THREE LANES TO GET TO THE SIDE OF THE ROAD. I WAITED, APPROXIMATELY 15 MINUTES ON THE SIDE OF THE ROAD, FOR THE RAIN TO STOP, BUT IT NEVER DID. I WAS ABOUT 1/2 MILE AWAY FROM MY EXIT, SO I INCHED MY WAY THERE, WHILE DRIVING ON THE SIDE OF THE ROAD. I MADE IT TO A NEARBY GAS STATION AND WAITED AN HOUR FOR THE RAIN TO DIE DOWN. I DROVE BEHIND OTHER VEHICLES, USING THEIR REAR LIGHTS AS MY VISUAL GUIDE IN ORDER TO MAKE IT HOME. MY FRONT WINDSHIELD WIPERS NEVER TURNED BACK ON. IT WAS A HORRIBLE EXPERIENCE. LUCKILY THERE WERE NO FATALITIES AS A RESULT OF MY WINDSHIELD WIPERS MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361255September 26, 2020
ELECTRICAL SYSTEM
I WAS OUT OF TOWN AND HAD GONE TO THE STORE AND WHEN I GOT BACK IN MY VEHICLE AND IT WOULD NOT START. AFTER, LETTING IT SIT FOR 4 HOURS IT FINALLY CRANKED UP. THE BATTERY AND FUSES WERE FINE. NO LIGHTS CAME IN ON MY DASH AS A WARNING THAT SOMETHING WAS WRONG. THIS HAS HAPPENED TO ME BEFORE. A DIAGNOSTIC WAS RUN AND IT THROWED OUT NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355653September 17, 2020
VISIBILITY/WIPER
WHILE DRIVING ON I-75 S IN KENTUCKY DURING A TORRENTIAL DOWNPOUR MY WINDSHIELD WIPERS STOPPED IN FILED GOAL POSITION MAKING IT IMPOSSIBLE FOR ME TO SEE. I HAD TO CAREFULLY PULL OVER TO THE SIDE OF THE HIGHWAY. I TRIED REPLACING THE FUSE, TO NO AVAIL. I ATTEMPTED TO USE RAINEX TO IMPROVE VISIBILITY BUT THAT DIDN'T HELP MUCH. THE DEALERSHIP WANTS TO CHARGE $125 TO LOOK AT MY VEHICLE. I COULD'VE BEEN KILLED ON THE HIGHWAY .THIS SHOULD BE A RECALL DUE TO THIS RECURRING ISSUE WITH THIS MAKE AND MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354249September 10, 2020
ENGINE
CAMSHAFT ACTUATOR MALFUNCTION CAUSING VECHILE TO SHUT DOWN -VERY UNSAFE. HAVE BEEN TOLD BY DEALER THIS HAPPENS TO ALL GMC TERRAINS AND ONCE FIXED IT WILL HAPPEN AGAIN - SHOULD NOT HAVE TO PAY FOR SOMETHING THAT IS YOUR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353901September 9, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEY IS LOCKING IN THE IGNITION. WHEN TURNING ON THE CAR THE SCREEN DOES NOT DISPLAY, STAYS BLANK. CANNOT TURN THE RADIO ON OR OFF OR UP. IT'S HAPPENING MORE AND MORE. IT CONTINUES WHILE DRIVING. THE GEAR SHIFTER STICKS IN PARK AND IS EXTREMELY HARD AT TIMES TO GET IT IN REVERSE OR DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352128August 30, 2020
ENGINE
I WAS ON MY WAY TO WORK. ALL OF A SUDDEN MY CAR STOPPED ABRUPTLY, WITH NO WARNING LIGHTS OR SIGNALS. IMMEDIATELY AFTER THE CAR SHUT OFF, THE ENGINE LIGHT CAME ON. THE CAR WAS TOWED TO GMC. I WAS CONTACTED ON SATURDAY, AUGUST 30TH, BY THE SERVICE TECH FOR AN UPDATE. APPARENTLY, THE SPARK PLUG MOVED OUT OF PLACE, AND THE PISTON PUSHED IT INTO THE ENGINE. THE TECHNICIAN MENTIONED THAT HE HAD NEVER SEEN ANY LIKE THIS BEFORE. THE VEHICLE IS ONLY 6 YEARS OLD. THERE SHOULD BE NO WAY THAT SOMETHING LIKE THIS COULD TAKE PLACE AND I LOSE EVERYTHING AND HAVE TO PURCHASE AN ENTIRE NEW ENGINE. MOREOVER, HAD I BEEN ON THE INTERSTATE WHEN THIS HAPPENED, I COULD HAVE BEEN KILLED ALONG WITH OTHER PEOPLE AS WELL. IN A WORLD OF TECHNOLOGY, THERE IS NO WAY THAT THIS SHOULD HAVE HAPPENED WITHOUT ANY WARNINGS OR SAFETY MECHANISMS IN PLACE TO PREVENT THE SPARK PLUG FROM MOVING INTO THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350780August 22, 2020
VISIBILITY/WIPER
WHILE DRIVING TO NIAGARA WITH MY SON ON THE MASS PIKE, MY WIPERS JUST STOPPED WORKING . IT WAS RAINING HEAVILY FOR THE LAST 2 HOURS OF THE TRIP AND IT WAS HARROWING , STRESSFUL AND UNSAFE . WE COULD NOT FIND AN OPEN GARAGE TO FIX THE PROBLEM . THE GUY AT REST STOP TRIED TO REPLACE THE FUSE BUT THAT DIDN'T WORK . IT NEEDED A NEW MOTOR AND TRANSMISSION WHICH COST ME $562.42, INCLUDING CAR LOAN FOR $29.95 SO I COULD GO TO WORK . I HAVE READ SIMILAR COMPLAINTS FOR THE 2014 TERRAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350717August 21, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE MULTIPLE TIMES BEFORE THE VEHICLE WOULD RESUME NORMAL OPERATION. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343340August 4, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON A RURAL ROAD THE 'COLLISION WARNING SYSTEM' ACTIVATED WITH NO VEHICLES IN SIGHT EITHER IN FRONT OF ME OR IN THE OPPOSING LANE. IT HAPPENED AGAIN APPROXIMATELY 3 MILES LATER. I TURNED THE SYSTEM OFF. THIS HAS THE POTENTIAL OF A DISASTROUS OUT COME IF I WOULD HAVE BEEN IN HEAVY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339816July 16, 2020
ENGINE
VEHICLE WILL SPUTTER AND DIE WHEN SLOWING DOWN OR STOPPING. HAS HAPPENED ON FREEWAY AND NORMAL DRIVING. TOOK VEHICLE IN AND THEY LET ME KNOW THE TIMING CHAINS, PHASER AND SENSORS ARE NEEDED TO RESOLVE THE ISSUE. THE PROBLEM IS DUE TO THE ENGINE BURNING TOO MUCH OIL. VEHICLE WILL ALSO NOT PASS EMISSIONS TESTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331385June 29, 2020
UNKNOWN OR OTHER
HAVE WATER OR COOLANT LEAKING FROM AN UNKNOWN LOCATION. CAUSING MOLD BUILD UP ON THE CARPET FROM THE FRONT ALL THE WAY TO THE REAR PASSENGER SEATS. THOUGHT IT COULD'VE BEEN THE AC DRAIN TUBE, BUT PULL THE TUBE OFF AND CLEANED, STILL SAME ISSUE. CAR SMELLS SO BAD OF MOLD MY PREGNANT WIFE IS UNABLE TO DRIVE THAT VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329435June 17, 2020
ENGINE, POWER TRAIN
I AM HAVING AN ISSUE WITH THE OIL IS BURNING AND IT IS CAUSING OTHER COMPONENTS TO GO BAD ON MY CAR LIKE THE CATALYTIC CONVERTER . AND IT IS BURNING OUT AND I HAVE TO CONTINUE TO PUT OIL IN THE CAR... I HAVE RESEARCH AND I SEE THAT ALL THESE MODELS IS HAVING ISSUES WITH THE BURNING OF THE OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328761June 14, 2020
VISIBILITY/WIPER
WHEN YOU TURN ON THE WIPERS ABOVE THE FIRST CLICK THEY DETACH FROM THE WIPER ARM AND QUIT WORKING. EVERYTHING HAS TO BE TORN APART TO REASSEMBLE. IT'S HAPPENED IN MOTION AND STATIONARY. IT'S HAPPENED MULTIPLE TIMES. CAN'T DRIVE IT WHEN IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326751June 1, 2020
ELECTRICAL SYSTEM
MY DASHBOARD AND RADIO FLICKER ON AND OFF AND MAJORITY OF THE TIME STAYS OFF . MY BACK CAMERA IS CONNECTED TO THE RADIO AND MY CAMERA WORKS WHEN IT FEELS LIKE IT . WHEN IM DRIVING THE RADIO AND LL THE LIGHT OF THE DASHBOARD AND RADIO WILL JUST CUT OFF , WHEN IM BACKING UP THE CAMERA SHUTS OFF . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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