GMC Terrain Complaints (2022)

89 consumer complaints on file.

#11513133March 21, 2023
UNKNOWN OR OTHER
The dealership first told me to take it in and I did and then they told me there is nothing they can do to fix it and it’s dangerous to be having my car with the recall and they know what to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508386February 21, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the contact stated that she was able to restart the vehicle; however, the vehicle failed to remain started. The vehicle was taken to the dealer where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the cause of the failure could not be determined. The contact stated that she was informed of the NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504063January 27, 2023
POWER TRAIN
Leased a 2002 GMC Terrain/Denali on 12/30/2022. 34 miles on car. Loved driving it. I have put on additional 210 miles. On 01/20/2023 after dropping a 'CT' disc at my Oncologist I got back in car and was driving home. Still love my car. In doctor's parking lot the 'Parking' light would not go out when put in reverse. Same issue two times until I went into drive and car moved a bit. Then reverse, all ok. At stop light just beyond MD office I turned left. Initially I crossed intersection (yellow engine light went on) and gave gas pedal a push to go 45 MPH (legal speed on a 2 lane West bound). Two lanes on opposite side head East. All of the sudden foot still on gas speed drops to 25 MPH but Tachometer now reads 4000! Scared looking rear view mirror and 3-4 cars behind close to my bumper now and before slowing down hit their bakes. I being panicked took foot of gas and tried to go slowly forward again to get out of way. Same issue with 25 MPH only and now tachometer reading between 3500-4000. Really panicked as those 45 MPH (or more) cars slammed on their brakes. Were not so nice, but of course! Now went to side of road and stopped. Waited a couple of minutes started again but went no more than 25 MPH with a burning smell. Got to a parking lot and hit 'SOS'. 2 sets of 2 hours each no tow arrived. Talked to 'SOS' a number of times. Finally called wife she behind me with flashers and me with flashers drove home. No more than 20-25 MPH. Tow arrived and driver could not get car in reverse so pushed into street in our complex. Finally pushed enough to use winch to get car aboard. Took to dealer in FT Lauderdale (Sheehan) been there one week today and thy called at 5:00PM car finished. Admits transmission problem. Me what could I do? Dealer says to pick car up. One week for repair of this brand new car? My wife is petrified as to what happened. Doesn't want to take a chance to ride in it. Scary ride that day for certain. This all seems so one sided to me. That hurts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503644January 25, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 GMC Terrain. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and an abnormal burning odor was detected. Additionally, the vehicle was dragging while the brake pedal was depressed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. Riverside Buick GMC (125 S Dixie Ave, Cartersville, GA 30120) and Carl Black Chevrolet Buick GMC (1110 Roberts Blvd, Kennesaw, GA 30144) were made aware of the failure; however, the dealers had not diagnosed nor repaired the vehicle. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502049January 16, 2023
ELECTRICAL SYSTEM, ENGINE
The vehicle has been having misfires and power liftgate since owning the vehicle. The vehicle has been to multiple dealerships and I have to this very day put 15k miles on the vehicle. Needless to say GM has not been any help in getting the problem taken care of. I have sent GM video of the vehicle misfire. I finally have conformation that the vehicle has had 53 misfires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481243August 25, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
The contact owns a 2022 GMC Terrain. The contact stated that the Lane Departure Blind Spot Detection system on the driver’s side failed to accurately signal the clearance to steer the vehicle to the left. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466292May 26, 2022
UNKNOWN OR OTHER
My wife was driving to work when the sunroof just exploded. She said there were no vehicles in the oncoming lane nor was she following anyone. She heard a loud sound and glass came in landing on her from the sunroof. Right now it is currently at the GM dealership to be investigated by their service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459308April 2, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Mientras conducía el panel de instrumento digital donde están los relojes se apagó en su totalidad. El auto siguió funcionando pero no podía ver nada en el panel porque estaba literalmente muerto. Me moví hacia un costado de la carretera y apagué el carro. Lo volví a prender pero el panel siguió muerto. El carro si trabajaba. Llegue con mucho temor a casa y lo envié al concesionario donde lo compré. Me dijeron que era el panel de instrumentos y que lo tenían que cambiar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456764March 15, 2022
STRUCTURE
The contact owns a 2022 GMC Terrain. The contact stated upon purchasing the vehicle and driving 60 MPH to her residence for an hour, she smelled a strong glue, plastic and chemical-like odor. The contact stated that she parked the vehicle out in the sun and rolled the windows down; however, she could still smell a strong chemical odor inside the vehicle. The contact stated that the odor was significantly strong and caused her to have a sore throat while driving the vehicle. The contact stated that the odor smell was everywhere inside the vehicle; however, she had only been riding in the front driver's seat. The dealer was notified of the failure and advised the contact to take the vehicle to their location and they would spray ozone inside the cabin of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6. Still after driving with windows down for 5 months toxic fumes are still there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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