GMC Terrain Complaints (2012)

364 consumer complaints on file.

#11421725June 21, 2021
STEERING
Steering wheel locks and hard to steer while driving. System light comes on stating check power Steering. Also stabilizer light comes as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419599June 4, 2021
VISIBILITY/WIPER
Wiper system failed, without notice or warning, while in use during travel on the highway, severely limiting visibility and creating significant safety event. No accident was reported as other vehicle passengers were able to assist the driver in safely maneuvering the vehicle to a safe stopping location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419064May 30, 2021
POWER TRAIN, ENGINE
Says powertrain control module failure. Also oxygen sensor on the my gmc app. It keeps cutting off in the middle of road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418829May 27, 2021
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My vehicle has excessive oil consumption including the need for frequent oil refilling, combined with audible rattle and knocking sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418230May 23, 2021
ENGINE
My Terrain recently started having “excessive” engine oil use. During the last two oil changes the dipstick has not registered any oil. I took it to a GMC dealership, but they only checked oil consumption after 1000 miles and the vehicle is at 121,000 miles currently. I don’t believe it is fair for them to allow an issue of this magnitude to continue, because it wasn’t using 1 qt of oil in 1000 miles, prior to the vehicle reaching 150,000 miles. I have to keep watching the oil levels in order to not damage my engine due to a known issues with the 2012 GMC Terrain. I also have to miss work & drive 30 miles to a dealership in order to have issues documented. I feel like they are just hoping I run out of time & mileage, since the recall is for a certain amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414645April 30, 2021
ENGINE
MY HUSBAND STARTED THE TERRAIN, BACKED OUT OF GARAGE & IT DIED. IT STARTED AGAIN THEN. HE WAS DRIVING IT 10 MILES FROM OUR HOME & WHEN DRIVING ON HIGHWAY IN THE COUNTRY, THE CAR WOULD NOT ACCELERATE OVER 20 MPH EVEN AS HE PRESSED DOWN THE ACCELERATOR. WHEN HE REACHED HIS DESTINATION. HE SHUT OFF THE CAR & TRIED TO RESTART IT TO MOVE IT & IT STARTED. COUPLE DAYS LATER, IT STARTED TO MOVE IN GARAGE HOWEVER WHEN WANTING TO REMOVE IT FROM GARAGE, THE CAR WOULD NOT START. HASN'T SINCE. I WAS CKG OIL PERIODICALLY & WHEN NEEDED SO THERE WAS STILL OIL IN IT. TOWED IT TO DEALER & TOLD US THE TIMING CHAIN WAS BAD. SAME AS WHAT GMC & CHEVY 2011 & 2012 CARS ARE DEALING WITH. BAD OIL CONSUMPTION. GMC NOR OUR DEALERSHIP WHO SOLD US THIS CAR 2 YEARS AGO WILL BACK THEIR PRODUCT. THEY SHOULDN'T HAVE SOLD IS THIS CAR IN THE FIRST PLACE SINCE THERE WAS ALREADY A LAW SUIT AGAINST CHEVROLET & GMC FOR THIS PROBLEM. I STILL OWE MONEY ON THIS CAR & NO ONE WILL HELP WITH THIS DILEMMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412760April 18, 2021
ENGINE
ENGINE BLEW IN VEHICLE DUE TO EXCESSIVE OIL CONSUMPTION FROM PISTON RING DAMAGE. CAR HAD ONLY 95K MILES. VEHICLE WAS BEING DRIVEN AT 20 MPH, BUCKED AND TURNED OFF COMPLETELY. WE NOTIFIED GM DEALERSHIP AT EVERY OIL CHANGE OF EXCESSIVE CONSUMPTION. WE PUT IN A QUART OF OIL EVERY 1000 MILES .A CONSUMPTION TEST WAS NEVER RECOMMENDED . WE THEN COULD NOT DO ONE AS THE ENGINE BLEW. ALSO DAMAGED EXHAUST MANIFOLD , O2 SENSORS AND CAT CONVERTER . WE HAVE ALSO REPLACED THE MANIFOLD AND SENSORS AND HAVE THE CAT CONVERTER REPAIR THIS WEEK. ALL TOLD OVER 5000$ IN DAMAGES THAT WE HAVE PAID OUT OF POCKET. THERE WAS NO RECALL FOR THE PISTON RINGS. SOME VEHICLES HAVE SINCE BEEN ISSUED A LETTER INDICATING THAT EMISSIONS ISSUES DUE TO EXCESSIVE OIL CONSUMPTION WOULD BE REPAIRED AT NO COST. OUR CAR APPARENTLY DID NOT MEET THAT CRITERIA . A LAWSUIT AGAINST GM HAS BEEN LITIGATED AND WON FOR THE EXCESSIVE CONSUMPTION . WE ARE PART OF THE CLASS ACTION HOWEVER HAVE ALREADY BEEN DENIED ONCE FOR UNKNOWN REASON. WE RESUBMITTED 3 MONTHS AGO AND HAVE HEARD NOTHING. IT IS CRIMINAL THAT THESE VEHICLES HAVE NOT BEEN COMPLETELY RECALLED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407183April 9, 2021
STEERING
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER BECK CHEVROLET LOCATED AT 3750 W CARLETON RD, HILLSDALE, MI 49242 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407316April 9, 2021
ENGINE
I WAS DRIVING ABOUT 2 MONTHS AGO WHEN THE LOW OIL PRESSURE LIGHT WENT ON ON MY DASHBOARD AND IT SAID STOP ENGINE NOW WITH A VERY LOUD ALARM. I PULLED INTO A GAS STATION TO CHECK THE OIL AND I DID HAVE TO ADD ABOUT 3 QUARTS OF OIL. SO I ASSUMED THIS WOULD FIX THE ISSUE BUT WHEN I STARTED DRIVING ABOUT 1 MINUTE AFTER I STARTED DRIVING AGAIN THE LOW OIL PRESSURE LIGHT AND ALARM CAME AND IT AGAIN SAID STOP ENGINE NOW. I FINALLY GOT IT HOME AND I TURNED THE CAR OFF AND THEN TRIED TO RESTART THE CAR AND IT DID NOT START. I HAD IT LOOKED AT BY A FEW MECHANICS AND THEY SAID THE ENGINE WAS GONE THAT IT FAILED THE COMPRESSION TEST 3 TIME AND THE VAVLES WERE BENT . I HAD JUST GOT A OIL CHANGE ABOUT 1 MONTH PRIOR TO THIS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406096April 2, 2021
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
DURING A BAD STORM THE WINDSHIELD WIPERS WENT PAST THE WINDSHIELD AND THE MOTOR FROZE UP MOTOR STARTED HUMMING THEN LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405972April 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL SOUND BEFORE STALLING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXTREME AMOUNT OF ENGINE OIL. THE VEHICLE WAS TAKEN TO NIMNICHT BUICK GMC (11503 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 733-1616) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404618March 24, 2021
ENGINE
WHILE BACKING OUT OF DRIVEWAY, THE ENGINE STOPPED WITHOUT WARNING AND VEHICLE WOULD NOT RESTART. AFTER BEING TOWED FOR SERVICE, WE LEARNED THERE WAS ALMOST NO OIL LEFT, CAUSING THE TIMING CHAINS TO FAIL AND THE ENGINE WAS DAMAGED BEYOND REPAIR. WE HAD DRIVEN THE VEHICLE LESS THAN 12 HOURS PRIOR AND THERE WERE NO WARNING LIGHTS SUCH AS LOW OIL, CHECK ENGINE, ETC. THE VEHICLE HAS JUST UNDER 78,000 MILES ON IT AND SHOULD HAVE BEEN 1,200 MILES AND 2 MONTHS FROM NEEDING AN OIL CHANGE. THIS MODEL YEAR VEHICLE IS KNOWN TO BE EQUIPPED WITH FAULTY PISTON RING ASSEMBLIES WHICH LEAD TO EXCESSIVE OIL CONSUMPTION. ADDITIONALLY, THERE IS NO OIL PRESSURE SENSOR TO ALERT THE DRIVER TO THE LOW OIL; CONSEQUENTLY, THIS MISLEADS THE OWNER INTO OPERATING THE VEHICLE WITH INADEQUATE OIL LEVELS AND CAUSING ENGINE DAMAGE. COMPLETE ENGINE FAILURE CAN OCCUR SUDDENLY, CREATING AN ENORMOUS SAFETY HAZARD; WE ARE LUCKY WE WERE NOT DRIVING AT HIGHWAY SPEEDS OR IN HEAVY TRAFFIC AT THE TIME IT OCCURRED. GM ISSUED A SPECIAL COVERAGE ADJUSTMENT, BUT IT WAS NOT NEARLY ADEQUATE TO COVER THE EXTENT OF DAMAGE THAT CAN AND DOES OCCUR AS A RESULT OF THIS DEFECT, LEAVING MANY DRIVERS STUCK WITH UNRELIABLE, UNSAFE VEHICLES OR ASTRONOMICALLY EXPENSIVE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404619March 24, 2021
ENGINE
WHILE DRIVING TO WORK ON THE FREEWAY, ENGINE BEGAN MAKING A KNOCKING/RATTLING SOUND; CHECKED DIPSTICK THE NEXT MORNING AND THERE WAS NO OIL ON IT. OIL HAD JUST BEEN CHANGED 2,500 MILES PREVIOUSLY. VEHICLE IS CONSUMING OIL AT AN ABNORMALLY HIGH, ABOUT ONE QUART PER 500 MILES, AND HAS NO WARNING LIGHT TO ALERT THE DRIVER WHEN THE OIL LEVEL IS TOO LOW. WE ARE AT RISK OF EXPERIENCING ENGINE FAILURE AT ANY TIME WHILE DRIVING. WE HAVE DISCOVERED THIS TO BE A COMMON ISSUE AFTER OUR OTHER VEHICLE OF THE SAME YEAR, MAKE AND MODEL SUFFERED CATASTROPHIC ENGINE FAILURE LINKED TO LOW OIL PRESSURE. VEHICLE HAS 93,400 MILES AND WE HAVE OWNED IT SINCE APRIL 2020. THIS MODEL YEAR VEHICLE IS KNOWN TO BE EQUIPPED WITH FAULTY PISTON RING ASSEMBLIES WHICH LEAD TO EXCESSIVE OIL CONSUMPTION. ADDITIONALLY, THERE IS NO OIL PRESSURE SENSOR TO ALERT THE DRIVER TO THE LOW OIL; CONSEQUENTLY, THIS MISLEADS THE OWNER INTO OPERATING THE VEHICLE WITH INADEQUATE OIL LEVELS AND CAUSING ENGINE DAMAGE. COMPLETE ENGINE FAILURE CAN OCCUR SUDDENLY, CREATING AN ENORMOUS SAFETY HAZARD; WE ARE LUCKY WE WERE NOT DRIVING AT HIGHWAY SPEEDS OR IN HEAVY TRAFFIC AT THE TIME IT OCCURRED. GM ISSUED A SPECIAL COVERAGE ADJUSTMENT, BUT IT WAS NOT NEARLY ADEQUATE TO COVER THE EXTENT OF DAMAGE THAT CAN AND DOES OCCUR AS A RESULT OF THIS DEFECT, LEAVING MANY DRIVERS STUCK WITH UNRELIABLE, UNSAFE VEHICLES OR ASTRONOMICALLY EXPENSIVE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403924March 19, 2021
ENGINE
GM USED FAULTY PISTON RINGS RESULTING IN EXCESSIVE OIL CONSUMPTION. THIS RESULTED IN BLOWN ENGINES. THIS VEHICLE ALSO DOES NOT HAVE A OIL GAUGE OR LOW OIL LIGHT TO WARN THE CONSUMER OF THE KNOW OIL CONSUMPTION ISSUE. I WAS DRIVING HOME AND THE ENGINE STARTED TO PING AS I GOT TO THE DRIVEWAY. I TURNED OFF THE ENGINE, AND IT WOULD NOT START AGAIN. I TOOK IT TO GM AND THEY SAID THE ENGINE WAS BLOWN. SEE #16118-01: SPECIAL COVERAGE-EXCESSIVE ENGINE OIL CONSUMPTION- (JAN 28,2020) GM WAS SUED, BUT ARE DENYING MOST CLAIMS. SEE TERRAIN-EQUINOX OIL CONSUMPTION RECALL GROUP ON FACEBOOK. THE ENGINE BLEW DUE TO THE OIL LEAKING OUT OF THE PISTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399325March 5, 2021
VISIBILITY/WIPER
WIPER TRANSMISSION NEED TO BE REPLACED DUE TO WATER AND DEBRIS ENTERED THE WIPER ASSEMBLY BALL JOINTS AND CAUSED EXCESSIVE WEAR, ALLOWING THE BALL JOINTS TO DETACH AND CAUSING THE WIPERS TO STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399112March 4, 2021
ENGINE
THE OIL IN MY CAR SEEMS TO DISAPPEAR. I GET MY OIL CHANGED AND AFTER ABOUT 500 MILES THE OIL IS GONE. THERE IS NO WARNING LIGHT. THE MENU SAYS I HAD 50 PERCENT LIFE LEFT ON THE OIL. CHECK THE OIL AND IT IS IKE A RUST COLOR. Y ENGINE HAD STOPPED. IT WILL NOT CRANK. NOW I HAVE A CAR THAT'S NEEDS ANEW ENGINE. I'VE LOOKED ONLINE ABOUT THIS ISSUE. FIND OUT THAT PEOPLE THAT HAVE THE SAME CAR HAS HAD THE SAME PROBLEM. SOMETHING NEEDS TO B GONE ABOUT THIS ISSUE. I HAVE NO WARRINITY LEFT ON THE CAR. IT ALL HAS TO B OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396131February 14, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE BEGAN TO USE EXCESSIVE AMOUNT OF OIL AND IDEL UP AND DOWN AND SOMETIMES EVEN SHUTS DOWN. AFTER ABOUT 3 MONTHS WHILE DRIVING ON THE INTERSTATE IT BEGAN TO SHUT DOWN WHILE IN MOTION. I CALLED FOR SOMEONE TO CHECK THE VEHICLE OUT AND HE ARRIVED CALLED SOMEONE TO CHECK THE VEHICLE AND HE ACTUALLY TOLD ME IT SEEMS TO BE THE MOTOR GONE BAD BUT HE ASKED WOULD I DRIVE IT BACK HOME IF HE FOLLOWED BEHIND. IT LITERALLY SCARED ME AND MY 4 CHILDREN TO DEATH WHEN IT SHUT DOWN WHILE IN MOTION WITH THAT KIND OF SPEED SO I DON'T TRUST PUTTING MY CHILDREN IN IT NOW. I DON'T THINK ITS SAFE AT ALL. THE VEHICLE I ONCE THOUGHT WAS PERFECT FOR MY FAMILY IS TURNING OUT TO BE A NIGHTMARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394800February 5, 2021
ENGINE
I JUST FOUND OUT THAT THIS VEHICLE HAS A RECALL CONCERNING OIL CONSUMPTION. I JUST FOUND OUT ABOUT THIS ISSUE. I WANT TO KNOW WHAT COULD BE DONE TO HAVE MY VEHICLE REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394392February 3, 2021
ENGINE, POWER TRAIN
BURNING OIL ENGINE POWER REDUCED BUCKING STALLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388577January 17, 2021
ELECTRICAL SYSTEM, ENGINE
STATIONARY SENSOR LIGHTS COME ON STEERING MONITORING WARNING ALSO REDUCED ENGINE POWER THEN DOESN'T COME ON AFTER TURNING OFF AND IT DOESN'T TURN OFF LIKE IT SHOULD IT IS LIKE THE ENGINE BEGINS CHOKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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