GMC Terrain Complaints (2011)

386 consumer complaints on file.

#11513233March 22, 2023
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
The contact owns a 2011 GMC Terrain. The contact received notification of GM Special Coverage Adjustment Campaign Number: N192266181. The contact stated that while driving at an undisclosed speed in inclement weather, the driver's side windshield wiper detached and flew off the vehicle while it was set at maximum wiper speed. The vehicle was taken to a local Pep Boys, where a technician determined that the windshield wipers were corroded, and the driver's side windshield wiper was replaced. However, the contact stated that upon engaging the windshield wipers the following day, the driver's side and passenger's side became stuck together. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507104February 13, 2023
EXTERIOR LIGHTING
The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503073January 22, 2023
ENGINE, POWER TRAIN
I bought this vehicle and NHTSA made GM release an extended warranty on this vehicle for excessive loss of engine oil. In 2019 I had to take this vehicle and pay several thousand dollars for the pistons to be replaced in my engine because I was 1 year past the extended warranty. Now 3 years after spending thousands of dollars through a certified GM store I am having the same problem excessive loss of engine oil. I have zero leaks and I have to put oil in my engine every other day. If I do not by the end of the week I will have an empty engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497780December 16, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Ok so my 2011 GMC terrain just went over 150,000 miles I bought this vehicle used from a dealership not knowing that there was a big lawsuit or that GMC continuted making this make and model knowing that it had a oil usage problem. So mmm mmm with that being said let's start with my vehicle uses oil, my vehicle idles high low and always rough at times, my service stabilitrak flashes, my motor sounds like a HEMI kock knock knock instead of a 2.4, doesn't matter where I'm at or where I'm going I let off of the gas and my car dies.... Let me clarify on that last one me and my 9 year old daughter we're headed home today let off the gas to go around a curve and a hill and you guesswd it my 2011 GMC TERRAIN died I lost all control and all power had no power steering and no brakes... I just thank Jesus I wasn't speeding and that there was no oncoming traffic cuz I don't think me nor my 9 year old would have made it out ok. So thanks to whatever faulty motor engine or power train GMC has with this make and model putting people's safety and lives in danger due to these issues and only choosing certain VINS eligible instead of all VINS from 2011 GMC TERRAINS in my opinion is just choosing which owners survive because this make and model is dangerous to whoever drives it and to whoever meets it on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496245December 6, 2022
VISIBILITY/WIPER
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 60 MPH with the windshield wipers in use, the contact attempted to use the high setting for the windshield wipers and the driver’s side windshield wiper detached and struck the driver’s side mirror. The contact stated that the windshield wiper was replaced. The failure recurred three times. The dealer had not been informed of the failure. The manufacturer had not been made aware of the failure. The approximate failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485467September 20, 2022
ENGINE
My wife and I on an Interstate Highway when the Check Engine light came on and the vehicle started slowing down. The message "Engine Power Reduced" came up on the dashboard display. My wife was driving and started pulling off the highway. As we left the driving surface, the car cut off. After a few minutes, the vehicle restarted and we drove home (about 12 miles). We took the vehicle to a mechanic who told us the oil was low. No low oil or low oil pressure lights had illuminated before this incident. He also stated that the timing chain would have to be changed and that this was a recurring problem on the GMC Terrain. I have not had any work done to the vehicle as yet. GMC should have a recall for this problem as I have seen many reports on the internet since it happened to us dating back over ten years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484940September 17, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2011 GMC Terrain SLT The engine blew do to timing Chain breaking and it tore up the injectors as i was looking it up there where lots of people with the same problem and when it blew i was on the Highway and almost wrecked. We put new engine. After putting the engine in the transmission seems like every gear you put it in is like neutral and reeding up on other complaints people are having the same problems it only has 80,000 miles No lights came on or Warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483146September 6, 2022
ENGINE
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the timing chain and water pump needed to be replaced. The contact stated that the vehicle could no longer be started. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480117August 19, 2022
ENGINE
2011 GMC TERRAIN. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THAT THE ENGINE SEIZED. AT THAT TIME, THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONSUMER TRADED THE VEHICLE IN AT A LOSS OF NEARLY 5,000.00. THE CONSUMER REQUESTED TO BE COMPENSATED FOR LOSS DUE TO DISCOVERING A CLASS ACTION SUIT FOR THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477852August 5, 2022
VISIBILITY/WIPER
my windshield wipers just suddenly stopped working during a rain storm. I managed to get home safely and after a quick search I was able to confirm this is a known problem with GMC Terrain's. It is talked about in Special Coverage N192266180. However this happened during a rain storm with limited visibility. So I am filing this complaint because GMC needs to issue a full blown recall and not a fix for after the windshield wiper system module breaks. Failed wipers during a storm could get people killed. I was lucky but others may not be. I took video of the wipers not working during the storm if you wish for me to send it to you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476382July 28, 2022
EXTERIOR LIGHTING
General Motors Corporation has failed to remedy, in a timely manner, a known safety-related defect and, therefore, remains in non-compliance to a federal motor vehicle safety standard, a violation, in part, to S10.15.6 of FMVSS No. 108. Failure to remedy this defect increases the risk of a crash, and could lead to the death of a driver and/or passenger and/or pedestrian. Expecting owners/operators of affected vehicles to exercise patience is an unreasonable expectation, given the risk involved. March 8, 2022 NHTSA CAMPAIGN NUMBER: 22V137000 Headlight Reflection May Cause Glare/FMVSS 108 The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash. NHTSA Campaign Number: 22V137000 Manufacturer General Motors, LLC Components EXTERIOR LIGHTING Potential Number of Units Affected 740,581 Summary General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver’s view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475298July 22, 2022
ENGINE, POWER TRAIN
Was driving the car and all of a sudden a bunch of lights came on the dash called the dealership where I got it from to get fix and they said sorry they can’t help and then have blocked my number from communication. I can’t drive my car so I don’t know what to do at this point
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471656June 29, 2022
AIR BAGS
The service airbag warning light came on in the vehicle last week. I took the car to be serviced. Per service advisor, the passenger side seat air bag was out of spec. Air bag wire had to be repaired. The new wire would be available for inspection upon request. The safety of passengers in the car were at risk since the air bag had to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470574June 23, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Was driving home from work had a half tank of gas no lights or anything came on, car just shut off was not able to start it from that point. I spoke with car lot to whom I'm making payments with and not able to get anything done with the vehicle. Now I've lost my job and I'm about to be homeless due to this mechanic problem on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469320June 15, 2022
EXTERIOR LIGHTING
The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468760June 11, 2022
ENGINE
In March of 2019. My 2011 GMC Terrain shut down while I was driving. No warning lights, sounds or any prior problems to indicate that the engine was no longer going to function. It was a miracle I wasn't driving on a multiple highway, which could have resulted in a serious multiple collision with catastrophic results. I had the vehicle towed to a mechanic shop. The engine due to internal oil consumption was replaced. For two and a half years I consistently had required oil changes. Then the exact thing happened again. In December 2021; my 2011 GMC Terrain completely shut down while driving.I again had to have it towed to the same mechanics, and was told the exact same problem occurred internal consumption of burning oil causing timing chain failure. So I had to have yet another engine replaced in this vehicle making it engine #4 in the exact same vehicle. That was completed in Feb. 2022 And I am currently having to go back to the lube place, and have them add one and a half to two quarts of oil every two weeks. Because it is consuming oil.!!!!!! I am filing a complaint because this to be addressed in having a recall; too get these vehicles off the road. A liability civil suit. A refund for my engine repairs. This vehicle is worthless!!!!! I can't even ethically sell or trade it in. Thank you Engine was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468428June 9, 2022
EXTERIOR LIGHTING
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 15 MPH, the headlights were very dim causing a visibility hazard while driving at night. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 130,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468053June 7, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2011 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the high-pressure fuel pump and camshaft sensor needed to be replaced. The mechanic replaced the camshaft sensor; however, the high-pressure fuel pump was not replaced, and the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466387May 27, 2022
EXTERIOR LIGHTING
The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464515May 13, 2022
VISIBILITY/WIPER
My fear is that the car's engine accelerates very slowly when entering large intersections, I feel that it is a great danger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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