GMC Terrain Complaints (2012)

364 consumer complaints on file.

#10945721January 17, 2017
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1.) MY WINDOWS WILL NOT DEFROST. WHEN I'M DRIVING ON A CURVY HIGHWAY TO AND FROM WORK AT NIGHT IT DOGS UP SO BAD THAT I CAN'T SEE ANYTHING IN FRONT OF ME. I'VE ALMOST GOTTEN IN A DOZEN CAR ACCIDENT BECAUSE OF THIS ISSUE. 2.) CAR SMELLS LIKE MOLD IS COMING OUT OF VENT 3.) MY CAR MAKES A TERRIBLE SOUND WHEN I ACCELERATE FROM 0-30MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945579January 16, 2017
ENGINE
ON THE 2.4L ECOTEC ENGINE, THE PCV ORIFICE IN THE INTAKE MANIFOLD BECOMES CLOGGED WHICH CAUSES OIL TO BE PULLED INTO THE ENGINE COMBUSTION CHAMBER AND BURNED. THIS CAUSES AN EXCESS BUILD UP OF CARBON INSIDE THE ENGINE AND ON THE SPARK PLUGS WHICH IN TURN CAUSES THE VEHICLE TO IDLE ROUGHLY AND STALL OUT WHILE SITTING IDLE, SUCH AS AT A STOP LIGHT. GM HAS ISSUED A SPECIAL COVERAGE SERVICE BULLETIN (#: 14882) BUT ONLY FOR SPECIFIC VIN'S. IT HAS BECOME KNOWN THAT THERE ARE MANY OTHER VEHICLES THAT FALL UNDER THE YEAR GROUPS STATED BY GM IN THEIR SERVICE BULLETIN, EVEN IF IT'S A VIN THAT THEY DEEM IS SAFE FROM THE PROBLEM, BUT THEY REFUSE TO RECALL THE VEHICLES EVEN IF THEY ARE AFFECTED BY THE KNOWN PROBLEM. THIS IS A SAFETY ISSUE THAT CAUSES THE VEHICLE TO DIE WHILE TRYING TO LEAVE FROM A STATIONARY POSITION ONCE THE ENGINE HAS WARMED UP, FOR EXAMPLE PASSING THROUGH AN INTERSECTION AFTER A RED LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945079January 13, 2017
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT COASTED INTO A PARKING LOT AND NOTICED AN OIL ODOR AROUND THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL ALL OVER THE PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PCV VALVE WAS FROZEN AND WAS NOT CIRCULATING CAUSED BY EXCESSIVE PRESSURE LEAKING OUT OIL. THE INTAKE MANIFOLD AND CAM COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE CONSUMER REQUESTED AN UPDATE OF THE INVESTIGATION CONCERNING THE VEHICLE'S PCV VALVE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939746January 4, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPER TRANSMISSION ON THE DRIVER SIDE WAS CORRODED AND FAILED TO WORK. IT WAS DIFFICULT TO DRIVE THE VEHICLE SAFELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT IT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938009December 28, 2016
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT FUNCTION WHILE DRIVING. THE DEALER DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924918November 8, 2016
AIR BAGS
I WAS TRAVELING ABOUT 75MPH WHEN A DEER RAN INFRONT OF ME, I WASN'T ABLE TO STOP COMPLETELY AND HIT THE DEER ON MY RIGHT FRONT SIDE OF MY VEHICLE.. THE SMELL OF SMOKE CAME FROM MY VEHICLE AND MY "SERVICE AIRBAGS" INDICATOR CAME ON.. NO AIRBAGS DEPLOYED.. I HAD MY 6 YEAR OLD SON IN THE CAR WITH ME!! MY CAR ISN'T DRIVABLE DUE TO THE SIGNAL BEING ON EVEN THOUGH THE AIRBAGS DIDN'T DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10918539October 24, 2016
VISIBILITY/WIPER
LINKAGE ARM BROKEN FROM MOTOR. WINDSHIELD WIPER MOTOR SOUNDED, BUT WOULD NOT MOVE. THE RECALL FOR 2013 SHOULD APPLY TO 2012 AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914992October 9, 2016
ENGINE
ENGINE STALLS WHEN AT LOW IDLE WHILE REDUCING SPEED I.E., AT STOP LIGHT. WILL IMMEDIATELY RESTART AND STALL WHEN PLACED INTO DRIVE OR REVERSE. HADE CAMSHAFT POSITION SENSOR INTAKE REPLACED. STALLING RESUMED WITHIN TWO WEEKS AND NOW CHECK ENGINE LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910830September 30, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 60 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910861September 30, 2016
VISIBILITY/WIPER
I WAS DRIVING TO WORK IN EXTREMELY HEAVY RAIN THIS PAST THURSDAY MORNING DURING RUSH HOUR. I WAS TRAVELING ON I 96 IN DETROIT AND WAS PROBABLY GOING 60 MPH WHICH IS 10 MPH BELOW THE SPEED LIMIT. WITHOUT ANY WARNING, MY WINDSHIELD WIPERS WHICH WERE ON HIGH DUE TO THE VERY HEAVY RAIN, CEASED TO WORK LEAVING ME IN AN EXTREAMLY DANGEROUS POSITION. I WAS UNABLE TO SEE AND WAS IN HEAVY TRAFFIC. I SLOWED MY SPEED, TURNED ON HAZARD LIGHTS AND MOVED TO THE RIGHT SHOULDER SAFELY, THANKFULLY. I CALLED ROAD SERVICE TO GET A TOW AND HAD MY CAR SERVICED AT A LOCAL GAS STATION. THE MECHANIC SAID I NEEDED A NEW WIPER MODULE WHICH COST ME $260. I FOUND A RECALL FOR THE EXACT SAME PROBLEM FOR 2013 GMC TERRAINS, NHTSA RECALL NO. 16V-582, MANUFACTURER RECALL NO:25302. I FEEL THEY SHOULD LOOK INTO INCLUDING EARLIER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906811September 15, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPER ON THE DRIVER SIDE FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE WIPER FAILED AND NEEDED TO BE REPLACED. THE WINDSHIELD WIPER TRANSMISSION LINKAGE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905067September 9, 2016
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. DURING INCLEMENT WEATHER, THE WINDOW WIPERS CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 10/19/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904399September 7, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WITHOUT WARNING, AN INTERNAL BALL JOINT ROD FRACTURED AND CAUSED THE DRIVER SIDE WINDSHIELD WIPER TO FAIL WHILE DRIVING DURING INCLEMENT WEATHER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD TO MAKE ADJUSTMENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION ROD PREMATURELY FRACTURED. THE PART WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/19/16*LJ UPDATED 10/24/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902045August 28, 2016
VISIBILITY/WIPER
WINDSHIELD WIPER FAILURE TO CONTINUE TO OPERATE WHILE CAR IN USE. WIPERS CAME OUT OF SOCKET REPAIR SHOP SAID THAT SOMETIMES THE BALL JOINTS CORRODE AND THE WINDSHIELD WIPERS BECOME INOPERABLE. AFTER INVESTIGATION IT SOUNDS LIKE THIS IS A COMMON COMPLAINT WITH THE 2013 AND ON WONDERING IF THIS IS ALSO A COMPLAINT WITH THE 2012? THIS HAS NOW HAPPENED TO US TWICE. BOTH TIMES WE WERE DRIVING IN THE RAIN THE SECOND TIME I HAD JUST STARTED OUT AND ENDED UP GOING HOME THE FIRST TIME IT WAS EN ROUTE AND WAS INCREDIBLY DIFFICULT TO PULL OVER WE ALMOST CAUSED AN ACCIDENT BECAUSE IT WAS RAINING HARD AND I COULDN'T SEE THE WIPERS STOPPED IN THE UPRIGHT POSITION AND WERE ALSO IN MY WAY WHEN THEY STOPPED IN MY VISUAL FIELD. I HAD TO ROLL MY DRIVER SIDE DOWN IN ORDER TO SEE. THIS WAS HORRIBLY SCARRY AND THE 2012 MODELS NEED TO BE INVESTIGATED FOR THE SAME DEFECTS THAT THE 2013 ARE BEING RECALLED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884236July 12, 2016
SEATS
DRIVERS SEAT QUIT GOING UP AND DOWN POSSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876203June 23, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE IDLING, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. WHILE DRIVING AT VARIOUS SPEEDS, THE DASHBOARD LIGHTS SUDDENLY BEGAN TO DIM AND THE SPEED REDUCED TO 15 MPH. THE "ENGINE POWER REDUCED" MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND THE ELECTRONIC CONTROL MODULE WAS REPLACED AND THE THROTTLE BODY WAS CLEANED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862428May 1, 2016
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SUDDEN UNINTENDED ACCELERATION WHEN VEHICLE SHIFTED FROM PARK TO DRIVE, RESULTED IN EXTREME HIGH SPEED ACCELERATION AND NO CONTROL OF VEHICLE. THIS RESULTED IN A HIGH IMPACT CRASH INTO GARAGE SIDE WALL. ALSO AIR BAG DID NOT DEPLOY. ASSUME THROTTLE WIDE OPEN CAUSING SUDDEN ACCELERATION. INSURANCE REPORT , AND POLICE REPORT PENDING
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10860281April 19, 2016
ENGINE, FUEL/PROPULSION SYSTEM
AT LOW IDLE OR WHEN BACKING UP AND ACCELERATING VEHICLE THE ENGINE STALLS. THIS TYPICALLY OCCURS AFTER DRIVING CAR FOR 10-15 MINUTES. ENGINE LIGHT APPEARS. IT WILL CONTINUE TO STALL UNLESS HOLDING DOWN BRAKE & ACCELERATOR AT SAME TIME. STOPS STALLING WHEN SPEED INCREASES, BUT STALLS ON LOW SPEEDS & BACKING UP CONTINUALLY. CODE INDICATES CAMSHAFT ADJUSTER SENSOR. FIRST SENSOR REPLACED. PROBLEM OCCURRED AGAIN IMMEDIATELY AFTER LEAVING GARAGE. SECOND SENSOR REPLACED. PROBLEM OCCURRED ONCE AGAIN! MECHANIC THINKS IT COULD BE GROUND WIRING ISSUE IS BURNING UP THE CAMSHAFT SENSORS. THE CAR IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840445March 8, 2016
ENGINE
I WAS TRAVELING ON THE TOLL WAY AND WENT TO PASS A VEHICLE GOING BELOW THE SPEED LIMIT. UPON ACCELERATION (APPROX 53 MPH), I HEARD A MUFFLED POP IN THE ENGINE COMPARTMENT AND WHITE SMOKE TRAILED THE VEHICLE. NO WARNING LIGHTS WENT OFF PRIOR AND I DO NOT RECALL SEEING ANY AFTER THE "POP". I STOPPED THE VEHICLE AND TURNED OFF THE ENGINE, OPENED THE HOOD TO FIND FLAMES UNDER THE ENGINE IN VICINITY OF THE OIL PAN. I WAS UNABLE TO PUT OUT THE FLAMES AND THE FIRE CONSUMED THE VEHICLE. I VEHICLE WAS WELL MAINTAINED AND HAVE NO IDEA WHAT THE ORIGIN OF THE FIRE WAS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10845653March 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
SUMMARY: I HAD TO DECIDE TO BRAKE OR SHOOT THROUGH A YELLOW LIGHT, GOING ABOUT 35 MPH, I BRAKED! ALL OF A SUDDEN I HEARD A CLUNK AND THEN ALARM DING FROM THE DASH AS WELL AS MESSAGE "SERVICE STABILTRAK" THEN "REDUCED ENGINE POWER". I WAS UNABLE TO GO ANY FASTER THAN 25MPH. I DROVE IN THIS MODE FOR ABOUT 2 MILES TAKING THE BACK STREETS TO MY DESTINATION. AT DESTINATION SHUT VEHICLE OFF TO SEE IF THIS WOULD RESET SOMETHING, IT DID! IT WAS SUPER SCARY. SO NOW TERRIFIED TO BRAKE HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Terrain