GMC Terrain Complaints (2012)

364 consumer complaints on file.

#11203242April 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR OIL CONSUMPTION IS EXCESSIVE. I HAVE REPETITIVE CODES: P0089, P0300, P0366, P228D, P0014 AND THE CHECK ENGINE LIGHT BEING ON. CAR IS JERKING BACK AND FORTH WHEN AT A STOP LIGHT. TAPPING NOISE MADE ALSO. EVERY 1000-1500 MY CAR IS ALWAYS NEEDING OIL (AT LEAST 2 QUARTS) AND I ALSO HAVE TO PUT MORE THAN THE USUAL AMOUNT OF GAS IN IT THEN WHEN I FIRST PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202775April 22, 2019
UNKNOWN OR OTHER
EXPLODING SUNROOF.:DRIVING DOWN THE FREEWAY AND THE SUNROOF JUST BROKE OUT WITH A BIG HOLE IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194557April 8, 2019
SEAT BELTS
SEAT RE-TRACTORS DON'T RETRACT AND SEAT BELT GETS CAUGHT IN DOOR WHEN CLOSED. DOOR CRACKS PLASTIC COVER ON SEAT BELT COVER WHICH LEAVES A SHARP EDGE THAT CUTS YOUR FINGERS WHEN YOU TRY TO BUCKLE YOUR SEAT BELT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11193840April 4, 2019
ENGINE
EXCESSIVE OIL CONSUMPTION, ECOTEC 2.4 ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193123April 1, 2019
ENGINE
MY CAR CONSUMES OIL IN BETWEEN OIL CHANGES, CATALYTIC CONVERTER HAS GONE BAD WHICH SHOULD NOT BE HAPPENING IN A 2012, AND REAR PASSENGER DOOR ELECTRICAL FAILURE. THEY HAVE BEEN RECALLED IN OTHER AREAS FOR THE OIL CONSUMPTION AND CATALYTIC CONVERTER BUT NOT FOR MY SPECIFIC VIN NUMBER. GMC NEEDS TO RECALL THE TERRAINS TO FIX THE OIL CONSUMPTION, CATALYTIC CONVERTER ISSUE, AND THE REAR PASSENGER DOORS. THE OIL CONSUMPTION AND CATALYTIC CONVERTER ARE TWO MAJOR ISSUES THAT SHOULD BE FIXED IMMEDIATELY BY GMC SINCE THEY KNOW IT IS AN ISSUE WITH THAT YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192658March 30, 2019
SEAT BELTS
FRONT SEAT BELTS WON"T RETRACT AND GET CAUGHT IN DOOR WHEN CLOSED AND THE PLASTIC COVER ON THE SEAT BREAKS AND THEN IT WILL NOT LATCH. THIS CAUSES THE SEAT BELT TO BE INOPERABLE. IT THEN CANNOT RESTRAIN THE OCCUPANT THUS IT CAUSES A SAFETY CONCERN AS WELL AS VIOLATION IN NOT WEARING A SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185065March 8, 2019
ENGINE
THE CAR IS A 2012 GMC TERRAIN 2.4 LITER ECO TECH- I FOUND WHERE GMC PUT THIS ISSUE AS A RECALL IN 2015 FOR 7 YEARS OR 120,000 MILES TO BE FIXED FOR FREE- I BOUGHT MY CAR FROM FRANK'S GMC/CHEVORLET IN KOSCIUSKO, MS IN NOVEMBER 2017 WITH 111,000 MILES ON IT- THE ISSUE WAS NOT MENTIONED AND I HAVE THE CARFAX ON THE VEHICLE WHICH MENTION ALL THE SERVICE DATES AND NONE OF WHICH ARE RELATED TO THIS RECALL- ALSO I NEVER RECIEVED ANY INFORMATION BY MAIL ABOUT THIS RECALL AND HAD TO DO SOME DIGGING TO FIND OUT THAT IT'S NOT JUST ME WITH THE PROBLEM BUT SO MANY OTHERS! I WENT TO FRANK'S GMC WHERE I PURCHASED THE CAR AND THEY ARE SUPPOSED TO GIVE ME A CALL BACK ABOUT THIS PROBLEM BUT THE GUY I TALKED TO HAD NO IDEA WHAT I WAS EVEN TALKING ABOUT YET! 3 DAYS LATE THEY WONT EVEN ANSWER MY CALLS AND WHEN I WENT INTO THE OFFICE SAID THEY WOULD HAVE TO GET A NUMBER TO CALL ME BACK AGAIN WHICH HAS NOT HAPPENED YET! WE HAVE PRICED A NEW MOTOR AND TO GET IT PUT IN- PRICE OF MOTOR- $3,200 PRICE TO PUT IT IN- $1,000 WARRANTY- 3 YEAR WITH UNLIMITED MILEAGE- OR THE PARTS THAT HAVE TO BE CHANGED OUT ARE IN LINK BELOW IF THE MOTOR WASNT REPLACED: HTTPS://GM.OEMDTC.COM/7458/SPECIAL-COVERAGE-ADJUSTMENT-EXCESSIVE-ENGINE-OIL-CONSUMPTION-2012-CHEVROLET-EQUINOX-GMC-TERRAIN ***THAT'S NOT INCLUDING THE TIMING CHAIN WHICH IS WHAT THE PROBLEM HAS CAUSED DUE TO OIL CONSUMPTION FROM FAULTY PISTON RINGS NOT SEATING CORRECTLY, I BURN OIL AND LOOSE OIL PRESSURE RESULTING IN A FAILURE IN THE TIMING CHAIN SYSTEM DUE TO THE TENSIONER WORKING OFF OF OIL PRESSURE!*** I HAVE ALSO FOUND THAT THERE IS A CLASS ACTION LAW SUIT GOING ON ABOUT THIS SAME ISSUE AT THIS TIME- PLEASE CLICK THE LINK BELOW FOR MORE INFORMATION REGARDING THIS: HTTPS://WWW.CLASSACTION.ORG/BLOG/CHEVY-EQUINOX-CLASS-ACTION-UPDATE-SETTLEMENT-TALKS-UNDERWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183888March 4, 2019
ENGINE
I'VE HAD THIS VEHICLE FOR 3+ YEARS AND RIGHT FROM THE BEGINNING EVERYTIME I CHANGED THE OIL WAS TOLD IT WAS LOW AND ASKED WHERE IT WAS GOING. MY MECHANIC TOLD ME IT WAS A CRANKSHAFT SENSOR CODE AND JUST CHANGE THE OIL AND SO I DID AND THE CHECK ENGINE LIGHT WOULD GO OFF . THEN ONE DAY 800 MILES BEFORE I'M DUE TO CHANGE THE OIL IT STARTS JERKING WHILE STOPPED AND CHECK ENGINE LIGHT CAME ON DISPLAY STATED ENGINE POWER REDUCED THEN IT KEPT STALLING OUT THEN WHEN I SAW AN AUTOZONE STORE THEY CHECKED THE CODE WHICH WAS THE CAMSHAFT SENSOR AGAIN LIMPED HOME AND DID NOTHING LATER WHEN I STARTED THE VEHICLE TO GO TO WORK IT MADE AN AWFUL CLANGING NOISE AND SHUT IT OFF IMMEDIATELY HAD IT TOWED TO THE DEALERSHIP WHERE THEY SAID IT BLEW A REAR SEAL AND WOULD NEED AN 8400 DOLLAR NEW ENGINE THE SPECIAL WARRANTY COVERAGE IS WELL KNOWN BY THE DEALERSHIPS AND TO GM SO WHY WAS THE CONSUMER NOT BEEN NOTIFIED THAT THIS COULD BE A PROBLEM IF I WAS TOLD ABOUT THIS I WOULD NOT HAVE BOUGHT THIS VEHICLE AND I GUESS THAT'S WHAT THEY WANTED A SALE.NOW I HAVE A VEHICLE THAT I STILL HAVE MONTHLY PAYMENTS AND THEY WANT TO CHARGE ME FOR A NEW ENGINE ON TOP OF IT LUDRICAS I SAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183761March 3, 2019
VISIBILITY/WIPER
FRONT WINDSHIELD WIPERS IMMEDIATELY STOPPED OPERATION WHILE IN USE ON FEBRUARY 20, 2019. I TOOK THE CAR ON FEBRUARY 21, 2019 TO OUR LOCAL MECHANIC'S SHOP WHICH RECOMMENDED TOTAL REPLACEMENT OF THE WIPER TRANSMISSION ASSEMBLY EVEN THOUGH ONLY A BUSHING WAS DAMAGED. I AGREED AND HAD THE WIPER TRANSMISSION REPLACED. I ATTACH A COPY OF THAT INVOICE. TOTAL PAID WAS $376.75
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183085February 28, 2019
UNKNOWN OR OTHER
STABILITRAK FLASH'S AND EVERYTHING ELECTRIC IN THE VEHICLE STARTS FLICKERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182635February 26, 2019
ENGINE, WHEELS
2012 GMC TERRAIN MAKES A CLICKING NOISE WHEN PRESSING ACCELERATION PEDAL. I HABE CHANGED OIL, PLUGS AND BELTS BUT STILL CAN'T FIND SOURCE OF TAPPING. ALSO MY TIRES ARE NEW, LESS THEN A YEAR AND CONSTANTLY SHOW LOW PRESSURE. I HAVE CHECKED FOR NAILS BUT NONE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176602February 12, 2019
VISIBILITY/WIPER
THE WIPERS STOPPED FUNCTIONING WHILE DRIVING. WIPERS SWEPT TO THE LEFT (DRIVERS SIDE) AND BROKE FREE FROM THE LINKAGE ALLOWING THE DRIVER WIPER TO HANG OFF OF THE WINDSHIELD. THE WIPERS CAN BE MANUALLY MOVED BACK TO A RESTING POSITION, BUT WILL NOT MOVE ON THEIR OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176233February 11, 2019
ENGINE
THIS ENGINE BURNS THROUGH OIL AT AN ACCELERATED RATE. MY CAR HAS 48,000 MILES ON IT AND THE ENGINE IS ALMOST DEAD. THE CAR STALLS OR SHUTS OFF WHEN STOPPED AT A RED LIGHT, STOP SIGN ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176268February 11, 2019
VISIBILITY/WIPER
THE LINKAGE ARMS KEEPS DISENGAGING FROM THE MOTOR. IT HAPPENED WHILE IT WAS RAINING AND I WAS DRIVING ON THE HIGHWAY. I WAS ABLE TO REATTACH IT ON A LATER DAY BUT IT KEEPS HAPPENING WHEN THE WIPERS ARE ON A HIGHER SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174804February 6, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT RAIN ENTERED THE VEHICLE AND SOAKED THE DRIVER AND PASSENGER SIDE FLOOR. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA 90703), BUT THEY WERE UNABLE TO DIAGNOSE WHERE THE RAIN WAS ENTERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,644. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173518February 1, 2019
ENGINE
REAR MAIN SEAL BLOWN DUE TO CONDENSATION FREEZING IN SUCH COLD TEMPERATURES. THIS HAPPENED ON MY 10 MINUTE DRIVE HOME FROM WORK. ENGINE WAS SHUT OFF AND HASN'T BEEN RESTARTED. MECHANIC STATED THERE WERE AT LEAST 4 OTHER VEHICLES THIS WEEK WITH THE SAME ISSUE, WITHIN TWO SHOPS. A RECALL ON CERTAIN VEHICLES WAS ISSUED, BUT NOT MINE. I WOULD LIKE THIS TO AT LEAST BE INVESTIGATED TO POSSIBLY EXPAND THIS RECALL. CAR WILL NOT GET FIXED UNTIL AT LEAST TUESDAY, AS THEY ARE SHORT ON THE BOLT KIT DUE TO HIGH DEMAND. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173292January 31, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING, AN ABNORMAL NOISE WAS HEARD BETWEEN THE ENGINE AND TRANSMISSION. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173141January 30, 2019
ENGINE
VEHICLE WAS JERKING AT A RED LIGHT WITH FOOT FIRMLY ON THE BRAKE. THIS HAPPENED AT THE BASE OF A HILL ON A CITY STREET. I WASN'T SURE IF THE CAR WOULD LURCH INTO ONCOMING TRAFFIC. AS IT STARTED DRIVING AGAIN, IT BEGAN TO MAKE A RATTLING AND KNOCKING NOISE. CAR THEN DROPPED A HUGE AMOUNT OF OIL ON CONCRETE. IT LOST POWER IN LOWER SPEED. LUCKILY I WAS ABLE TO LIMP HOME WITH THE CAR. HAD TO HAVE IT TOWED TO DEALERSHIP AS IT WASN'T DRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172579January 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT PURCHASED THE VEHICLE USED. BOTH THE DEALER AND THE MANUFACTURER DID NOT INFORM THE CONTACT THAT THERE WAS A SPECIAL RECALL ON THE VEHICLE REGARDING EXCESSIVE OIL CONSUMPTION CAUSED BY AN OIL RING MALFUNCTION. THE MALFUNCTION CAUSED THE ENGINE TO SEIZE. THE VEHICLE WAS TAKEN TO CARBONE BUICK GMC OF UTICA (5700 HOATIO ST, UTICA, NY 13502, (888) 471-8416) WHO STATED THAT THE VEHICLE HAD 2,000 MILES OVER THE 100,000 MILE LIMIT TO BE COVERED UNDER THE SPECIAL RECALL. THE DEALER, AFTER CHECKING WITH THE MANUFACTURER, OFFERED TO PAY FOR ONE THIRD OF THE COST TO REPLACE THE ENGINE. THE REPAIR WOULD COST $4,000. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE CONTACT WAS REFERRED BY HIS STATE'S ATTORNEY GENERAL'S OFFICE TO NHTSA. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172074January 25, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE CONTACT CALLED DONDELINGER CHEVROLET BUICK GMC CADILLAC AT 877-211-6240 (LOCATED AT 2310 PAUL BUNYAN DR NW, BEMIDJI, MN 56601) AND WAS INFORMED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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