GMC Sierra Complaints

15,732 consumer complaints on file.

#770345December 2, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I EXPERIENCED CIRCUMSTANCES WHERE AS DRIVING DOWN THE ROAD, SOMETIMES GOING AROUND CURVES, MY STEERING WOULD GIVE THE FEEL OF JUST GOING LOOSE. ON A COUPLE OF OCCASIONS WHEN THE STEERING WOULD "GRAB" HOLD AGAIN I ALMOST LOST CONTROL OF MY TRUCK. I FIRST EXPERIENCE THIS PROBLEM ABOUT A MONTH AFTER I PURCHASED THE VEHICLE. WHEN I INQUIRED WITH DEALERS IN MAINE AND FLORIDA THEY COULDN'T IDENTIFY A FIX WITHOUT EXPERIENCING THE PROBLEM. RECENTLY A DEALER IN COLORADO DISCLOSED TO ME THAT GM HAD IDENTIFIED THE CULPRIT OF THIS ANOMALY TO BE THE EGR VALVE IN THE POWER STEERING. I SENT A LETTER TO GM STATING MY CONERN FOR CUSTOMER SAFETY AND RECEIVED A POLITE BUT POOR ANSWER BASICALLY CITING COMPLIANCE WITH SAFETY STANDARDS OR GM'S DETERMINATION THAT A PRODUCT DIDN'T MEET SAFETY STANDARDS. I DON'T BELIEVE THAT THERE IS A SET STANDARD THAT APPLIES TO SUDDEN CHANGES TO STEERABILITY OF A VEHICLE DUE TO SUCH A DEFECT. I'VE DISCUSSED THIS WITH AN OWNER OF A 97 CHEVROLET THAT HAS THE SAME PROBLEM AND HE ALSO EXPRESSED DISBELIEF THAT THIS WASN'T A SAFETY CONCERN. WHEN I POINTED OUT TO MY LOCAL DEALERSHIP THAT IN MY OPINION THIS SHOULD BE A SAFETY CONCERN FOR GMC HE COULD ONLY SYMPATHETCALLY AGREE AND POINT OUT THAT A VOLUNTARY RECALL ON WOULD HAVE TO BE A COMPANY DECISION. THEY DID POINT OUT THOUGH, THIS PROBLEM IS NOT UNCOMMON IN THE 1997 SERIES TRUCKS AND THAT WHEN THE DEALERSHIP BROUGHT IT TO GMS ATTENTION, WHICH WAS APPARENTLY ONLY ABOUT A YEAR AGO, THEY WERE JUST DISCOVERING THE CAUSE THEMSELVES. I AM GRAVELY CONCERNED AT HOW MANY PEOPLE MAY HAVE BEEN TURNED AWAY FROM REPAIR SHOPS PRIOR TO THIS DEFECT BEING IDENTIFIED AND THUS STILL DRIVING AROUND WITH THIS DANGEROUS POTENTIAL FOR TRAGEDY STILL LINGERING. THANK YOU. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770352December 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS CONTROL MODULE FAILED. MODULE CONTINUED TO RUN AFTER VEHICLE WAS TURNED OFF. $1000 TO REPAIR. NO RECALL INSPITE OF NUMEROUS COMPLAINTS TO NHTSA. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770196November 27, 2002
WHEELS
THE SPARE TIRE HOLDER BROKE OFF AND THE SPARE TIRE WAS RELEASED FROM THE UNDERCARRIAGE OF THE TRUCK ONTO THE ROADWAY. THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT IF IT HAD OCCURRED ON A MAJOR HIGHWAY AT A FASTER SPEED. AN INSPECTION OF THE FAILED ASSEMBLY SHOWS THAT IT IS HELD UP BY A SINGLE THIN STEEL CABLE, WHICH WAS BROKEN, ALLOWING THE ASSEMBLY TO RELEASE THE SPARE TIRE AND WHEEL. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770208November 27, 2002
UNKNOWN OR OTHER
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023317November 26, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATED THAT AT 32K MILES EXPERIENCED INTERMITTENT STICKING OF THE THROTTLE. DEALER INSPECTED AND REPAIRED. AT 50K MILES THE PROBLEM REOCURRED. TS *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023230November 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATE WHILE TRAVELING WITHOUT ANY INDICATION VEHICLE LOST ALL POWER STEERING AND NO BRAKES TRAVELING AT 35 MPH. PLEASE PROVIDER FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023278November 25, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE WINDSHIELD WIPER WILL WORK INTERMITTENTLY AND IT WILL HARD FOR THE CONSUMER TO SEE DURING RAINY WEATHER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023123November 21, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATED THAT WINDSHIELD WIPERS WORK INTERMITTENLY RESULTING IN POOR VISIBILITY DURING RAIN STORMS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023142November 21, 2002
UNKNOWN OR OTHER
WHILE DRIVING AT LOW SPEEDS THE ACCELERATOR PEDAL WILL STICK WHEN GAS IS APPLIED. CONSUMER HAS TO SLAM ON GAS PEDAL FOR IT TO DISENGAGE. PLEASE PROVIDE MORE DETAILS.TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023036November 20, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATED THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769874November 18, 2002
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL STICKS AT IDLE TAKES GREAT PRESSURE TO MOVE. WHEN IT BREAKS FREE PEDAL GOES FULL TRAVEL (TO FLOOR) IDLE TO FULL THROTTLE IMMEADIATELY. VERY RARE OCCURANCE STARTING 2 YEARS AGO, BEGINNING TO BE VERY FREQUENT WHEN ENGINE IS COLD AND STARTING TO OCCUR EVEN WHEN ENGINE IS WARM. VERY DANGEROUS, AS PEDESTRIANS AND OTHER VEHICLES ARE AT GREAT RISK OF COLLISION AS VEHICLE ACCELLERATES RAPIDLY. PLEASE LOOK AT THIS AS IT APPEARS TO BE A VERY COMMON OCCURANCE FROM THE AUTO FORUMS I HAVE LOOKED AT. VR/ LCDR ROBERT C BUZZELL, US NAVY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022822November 15, 2002
STEERING, SUSPENSION:FRONT
THE VEHICLE VEERED TO THE RIGHT WHILE DRIVING, CONSUMER ALSO STATED WHEN HE MADE A RIGHT TURN, IT FELT AS THOUGH ALL STEERING WAS LOST. TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567848November 14, 2002
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EXTERIOR LIGHTING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FUEL GAUGE IS ERRATIC. DEALER FOUND THAT FUEL LEVEL SENSOR SHORTED/REPLACED/REMOVED. *SC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022716November 14, 2002
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
WHILE TRAVELING AT HIGHWAY SPEEDS, THE VEHICLES HEADLIGHTS WENT OUT. CONSUMER PULLED OVER, TO CHECK HEADLIGHTS, LIGHTS WOULD NOT COME BACK ON. CONSUMER HAD TO USE EMERGENCY FLASHER TO GUIDE THE WAY SAFELY. PLEASE DESCRIBE FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022677November 13, 2002
SUSPENSION:FRONT:SHOCK ABSORBER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHEN VEHICLES ENGINE IS SHUT OFF THE ABS PUMP CONTINUES TO RUN, UNTIL THE VEHICLE BATTERY GOES DEAD, CONSUMER HAS TO DISCONNECT. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568240November 12, 2002
TRAILER HITCHES
CONSUMER NOTICED THAT THE HITCH WAS DRAMATICALLY BENT UPWARDS AND IMMEDIATELY UNHITCHED THE TRAILER. A VISUAL INSPECTION REVEALED THAT THE CENTER ROUND TUBE SECTION OF THE HITCH WAS TWISTING AND THE RECEIVER WAS DEFINITLY POINTED UP. CONSUMER HAD TO PURCHASE AN AFTER MARKET HITCH TO MAKE IT TO THE DESTINATION. CONSUMER IS ATTEMPTING TO GET REIMBURSED FOR THE REPLACEMENT HITCH. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022539November 12, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE THROTTLE PEDAL GETTING STUCK. DEALER WAS CONTACTED AND STATED THAT HE NEEDED TO HAVE A COMPLETED CLEAN UP ON THE VEHICLE. MR SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022461November 8, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHILE DRIVING THE DRIVER HEARD A LOUD NOISE COMING FROM UNDERNEATH THE DRIVERS SIDE DOOR. THE NOISE CONTINUED AFTER THE VEHICLE WAS TURNED OFF. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE IT SERVICED. THE TECHNICIAN INDICATED THAT THE AUTOMATIC BRAKING MODULE FAILED. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022495November 8, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP AND THE FUEL SENDING MODULE ARE NOT WORKING PROPERLY, DEALER HAS BEEN NOTIFIED . TS THE SENDER HARNESS SHORTED OUT INSIDE OF THE FUEL TANK. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022391November 7, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES THAT WINDSHIELD WIPERS WORK INTERMITTENLY RESULTING IN POOR VISIBILITY DURING THE RAIN. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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