GMC Sierra Complaints

15,732 consumer complaints on file.

#10088564August 25, 2004
WHEELS:HUB, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EXPERIENCED MANY OCCURRENCES OF BRAKE PROBLEMS TO WHICH DEALER COULD NOT DIAGNOSE. AT 49,000 MILES, DEALER INFORMED THAT RIGHT WHEEL HUB/ABS UNIT FAULTY. REPLACED AT $387 COST. VEHICLE CURRENTLY HAS 62,000 MILES. ABS PUMP RAN CONTINOUSLY UNTIL DISCONNECTED. DEALER INFORMED ECBM FAILURE. ESTIMATED COST TO FIX $800. DECLINED REPAIRS DUE TO COST. GM DEFINITELY HAS A QUALITY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089630August 24, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS MALFUNCTIONED WHILE DRIVING ON A RAINY DAY. THIS RESULTED IN POOR VISIBILITY FOR DRIVER. DEALERSHIP INDICATED TO THE CONSUMER THAT THIS VEHICLE WAS NOT RECALLED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088388August 23, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WIPERS STOPPED AND THEN MAY START AT A LATER TIME. THE LAST INCIDENT WAS WHEN IT STOPPED AUGUST 20, 2004 IN A DRIVING RAIN STORM AND WE HAD TO PULL OVER BUT IT SOON RESTARTED. LATER THE SAME DAY IT STOPPED AGAIN AND DID NOT RESTART PLACING US IN A DANGEROUS SITUATION. THIS MORNING IT IS WORKING AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088448August 23, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
TAKING FIRST ROAD TRIP WITH 2004 GMC SIERRA (3 MOTHS OLD)IN THE MIDDLE OF THE NEVADA DESERT. THE CAR WAS IN CRUISE MODE AT 70MPH AND IS JUST STALLED. THIS HAPPEND AT LEAST 4 TIMES OVER A STRETCH OF 50 MILES. PULLED TO SIDE OF ROAD AND SAT EACH TIME FOR ABOUT 15 MINUTES-(APPARENT COOLING TIME)-AND WAS ABLE TO RE-START TRUCK. WE MADE IT TO BISHOP CALIFORNIA DEALER WHO TESTED IT FOR LEAN FUEL VALUES BUT NO ENGINE LIGHT CAME ON. THEY TOLD US THAT THEY HAD SEEN SEVERAL INSTANCES SIMILAR AND SUGGESTED REPLACING THE FUEL PUMP. THE FUEL PUMPS SEEM TO BE OVER HEATING OR ACTING UP IN HIGHER ALTITUDES. PART WAS UNAVAILABLE FOR 10 DAYS. WE DROVE TO RENO IN AN EFFORT TO GET IT FIXED AT SHOP UP THERE-PART WAS THOUGHT TO BE AVAILABLE PER DEALERSHIP IN RENO BUT WAS NOT-THE DEALERSHIP WAS WRONG. MADE THE TRIP BACK HOME (LAS VEGAS) WITH NO FURTHER ISSUES. DROVE IN THE NIGHT WHEN IT WAS COOLER AND KEPT FUEL TANK FILLED. LAS VEGAS DEALERSHIP REFUSES TO DO ANYTHING SINCE THERE IS NO FURTHER FAILURE. I AM A PARAPELIGIC AND THINK THAT I SHOULD BE ABLE TO EXPECT A NEW VEHICLE TO BE RELIABLE. I WAS ALSO ASTONISHED THAT ON STAR WAS UNUSEFUL IN THE MIDDLE OF THE DESERT SO IT WOULD HAVE DONE ME NO BETTER THAN A CELL PHONE AT THIS POINT. WE DRIVE THE TRUCK ONLY SHORT DISTANCES IN VEGAS AND HAVE NOT HAD ANY FURTHER ISSUES 3 WEEKS LATER. AFRAID TO RELY ON IT TO GO OUT OF TOWN THOUGH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089736August 19, 2004
VEHICLE SPEED CONTROL
VEHICLE LURCHES FORWARD UPON START WHILE THE GEAR SHIFT IS IN PARK. *MR THE SERVICE DEPARTMENT SUGGESTED THAT NOTHING COULD BE DONE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087939August 16, 2004
UNKNOWN OR OTHER
WHILE DRIVING, THE VEHICLE STARTED SHAKING UNCONTROLLABLY. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THE PROBLEM COULD NOT BE DUPLICATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087952August 16, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL GAUGE LOCATED ON THE DASHBOARD MALFUNCTIONED. THE LEVER FLUCTUATEED BETWEEN FULL AND EMPTY. THE ACCURATE AMOUNT OF FUEL IN THE TANK WAS UNKNOWN. TO CORRECT THIS FAILURE THE FUEL LEVEL SENSOR HAS TO BE REPLACED. THIS IS A COMMON FAILURE WITH THESE VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083555August 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AT ANY SPEED, AND APPLYING THE BRAKES THERE WAS EXTENDED STOPPING DISTANCE. THE ROTORS WERE RUSTED AND WORE OUT PREMATURELY AT 7,700 MILES. THE FLOOR MANAGER AY THE DEALERSHIP INDICATED TO THE CONSUMER THIS WAS A MANUFACTURER'S DEFECT. THE MANUFACTURER WAS CONTACTED AND TO THIS DATE HAD NOT RESPONDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086863August 14, 2004
EXTERIOR LIGHTING
DRL LIGHT FAILURE GIVES FALSE TURN SIGNAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086875August 14, 2004
TIRES:SIDEWALL
FIRESTONE STEELTEX A/T, LT245/75R16, LOAD RANGE C, ORIGINAL EQUIPMENT INSTALLED ON 2000 GMC SIERRA 1/2 TON, 4WD, PICKUP, PURCHASED NEW BY ME, APRIL 2000. ON AUG 14, 2004, APPROX 12:00NOON, I WAS DRIVING ABOUT 30MPH , PULLING A BOAT/TRAILER ON A STATE MAINTAINED GRAVEL ROAD IN LEWIS & CLARK COUNTY, MT., WHEN THE RIGHT FRONT TIRE SUDDENLY WENT FLAT WITH NO SOUND OF BLOW-OUT. AFTER IMMEDIATELY STOPPING, I NOTICED THE TIRE WAS COMLETELY SHREDDED. THE ENTIRE OUTER SIDEWALL HAD SEPARATED FROM THE TREAD AREA BY ABOUT 95%. THE WHEEL WAS SLIGHTLY BENT. NO OTHER DAMAGE. NO INJURIES. NOTHING DONE TO CORRECT AS YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086678August 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
MY 2000 GMC SIERRA 1500 PICK UP HAS HAD POOR BRAKING FROM THE TIME I BOUGHT IT NEW FROM THE DEALER. THEY SAID IT WAS NORMAL FOR THIS VEHICLE. WHILE DRIVING TO WISCONSIN FROM OUR OHIO HOME ON JULY 1, 2004, I HAD TO BRAKE QUICKLY DUE TO HEAVY TRAFFIC GOING THROUGH DOWNTOWN CHICAGO. THE BRAKES DID NOT TOTALLY FAIL, BUT WERE POOR ENOUGH THAT I HAD TO QUICKLY CHANGE TO THE NEXT LANE TO AVOID HITTING THE VEHICLE IN FRONT OF ME. AFTER RETURNING FROM VACATION, I DID SOME INVESTIGATION ONLINE AND FOUND THROUGH A FRIEND OF A FRIEND THAT GM ENGINEERS WERE AWARE OF BRAKE PROBLEMS WITH THIS AND SUBSEQUENT MODELS AND INSTITUTED A FIX WITH THE 2003 MODEL TO CORRECT THE PROBLEM. I THEN CONTACTED MY LOCAL DEALER, WHO SAID GM HAD NO RECALL NOR WOULD THEY COVER ANY REPAIR COSTS INCURRED, SINCE I WAS 3 MONTHS OUT OF WARRANTY EVEN THOUGH WITHIN THE MILEAGE. I HAD THE BRAKES REPAIRED AT THE DEALER, NORRIS GMC IN MEDINA, OHIO, AND IT TOTALED $1,587, OR CLOSE TO THAT. I FOUND THAT TO BE PREPOSTEROUS AND FILED A COMPLAINT WITH GM CUSTOMER SERVICE. TO DATE, THEY HAVE OFFERED NO RETRIBUTION FOR THIS CLAIM. KNOWING THAT THEY HAD A PROBLEM, WHICH WAS SUBSEQUENTLY FIXED ON LATER MODELS IS REPREHENSIBLE TO ME AND I FEEL THEY SHOULD HAVE AT LEAST NOTIFIED OWNERS TO HAVE THEIR VEHICLES INSPECTED WHEN THEY LEARNED OF THE DEFECT. I DOUBT THAT I AM ALONE IN THIS ISSUE AND WOULD LIKE YOUR ASSISTANCE IN BRINGING GM TO OFFER SOME RETRIBUTION FOR THOSE OF US WHO HAVE HAD SIMILAR EXPERIENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087805August 12, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS WORKED INTERMITTENTLY THE DEALER REFUSED TO REPLACE THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080242August 12, 2004
PARKING BRAKE
THE EMERGENCY BRAKE WAS DEFECTIVE. THE CONSUMER CONTACTED THE DEALERSHIP AND THEY TRIED TO REMEDY THE SITUATION, HOWEVER, THE CONSUMER WAS DISTURBED THAT THE DEALERSHIP WOULD SELL A VEHICLE WITHOUT IT BEING INSPECTED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075927August 12, 2004
VEHICLE SPEED CONTROL
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO MOVE. AFTER APPLYING THE ACCELERATOR PEDAL NUMEROUS TIMES THE VEHICLE JUMPED AND SURGED FORWARD. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892029August 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS AT ANY SPEED, AND AT ANY TIME. VEHICLE NOT TAKEN TO DEALER YET.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087615August 10, 2004
TIRES:TREAD/BELT
WHILE DRIVING CONSUMER HEARD A NOISE, . AFTER PULLING OVER AND EXITING THE VEHICLE IT WAS DISCOVERED THAT TIRE TREAD SEPARATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017951August 10, 2004
TIRES:TREAD/BELT
PLEASE ADD TIRE MODEL AND DOT CODE, P235/75R16, ORIGINAL EQUIPMENT ON A 2000 GMC SIERRA WITH 25000 MILES. FRONT PASSENGER TIRE EXPERIENCED TREAD SEPARATION AT 75 MPH.*JB THE CONSUMER AND HIS LAWYER SENT TWO PETITIONS REQUESTING THAT NHTSA REOPEN ITS PREVIOUS INVESTIGATION INTO FIRESTONE STEEL TEX LIGHT TRUCK RADIAL TIRES DUE TO AN ALLEGED DEFECT IN THEIR DESIGN AND PERFOMANCE TAKING INTO CONSIDERATION THOSE TIRES INSTALLED ON AMBULANCE AND EMERGENCY RESPONSE VEHICLES. THE CONSUMER REPLACED ALL FIVE TIRES INCLUDING THE SPARE TIRE THAT ONLY HAD 300 MILES ON IT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086435August 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE FAILURE OF REAR BRAKE SYSTEM. AT 48005 MILES THE ENTIRE REAR BRAKE SYSTEM COMPRISED OF ROTORS AND PADS NEEDED REPLACEMENT DUE TO DETERIORATION. THE BRAKES WERE IN SUCH A STATE THAT THE VEHICLE WOULD NOT PASS INSPECTION. THE FRONT BRAKES ONLY HAD NORMAL WEAR. 50% OF THE VEHICLES MILES ARE ON THE NYS THRUWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086310August 6, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TALIGATE SUPPORT CABLE ON MY 1999 SIERRA PICKUP FAILED. FORTUNATELY ONLY THE ONE ON THE DRIVER SIDE DID. I WAS STANDING ON IT AT THE TIME BUT DID NOT GET HURT. THE 1999 SHOULD BE INCLUDED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086146August 4, 2004
TIRES:TREAD/BELT, TIRES
FIRE STONE STEELTEX TIRE NOT COVERED BY LATEST RECAL. TIRES ARE COMMING APPART AT 30K MILES. LARGE PEICES OF RUBBER MISSING FROM TIRE. DEALER WILL NOT REPLACE UNDER TIRE WARRANTEE. I THINK THAT BECAUSE OF THE DEALER/MANUFACTURER'S REFUSAL TO ADMIT THAT THESE ISSUES ARE RELATED TO THE TIRES AND NOT THE "USE" YOU ARE GETTING INACCURATE DATA ABOUT THE NUMBER OF DEFECTS IN THESE POOR QUALITY PRODUCTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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