GMC Sierra Complaints

15,732 consumer complaints on file.

#10130853August 1, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
DT: THE CONTACT OWNED A 2003 GMC SIERRA 1500 HD. CONTACT RECEIVED A RECALL LETTER FOR AUTOMATIC SEAT FAILURE. WHEN GETTING OUT OF THE VEHICLE SEAT WAS SUPPOSE TO MOVE BACK TO LET CONSUMER OUT, BUT INSTEAD IT WAS MOVING FORWARD, CAUSING CONSUMER TO GO UNDER THE STEERING WHEEL. CONSUMER CALLED THE DEALERSHIP FOR THE LAST SIX MONTHS, THEY KNEW THE PROBLEM EXISTED, BUT WERE UNABLE TO FIX THE PROBLEM. THEREFORE, THERE WAS NOTHING THAT THEY COULD DO RIGHT NOW. THE INSTRUMENT PANEL WILL JUST CAME ON WITHOUT ANYONE TOUCHING ANYTHING. THE PROBLEM WITH THE SEAT HAPPENED AT LEAST ONCE A DAY. IT WILL RESET ITSELF ALL THE TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127241August 1, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EXTERIOR LIGHTING:FOG LIGHTS
DT: CONSUMER STATED BRAKE FAILURE RESULTED IN EXTENDED STOPPING DISTANCE. TOOK TO A DEALER FOR THIS ISSUE 3 TIMES. DEALER'S GENERAL MANAGER SAID THERE WAS SOME TYPE OF PROBLEM BUT HE DID NOT KNOW WHAT CAUSED IT. NO REPAIRS OR PARTS REPLACED. *AK ON OCT 18, 2004 THE REAR ROTORS WERE TURNED. EVEN AFTER THE ROTORS WERE TURNED THE BRAKES STILL PERFORMED POORLY. THE RIGHT FOG LIGHT FELL OFF WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127443August 1, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: THE CONSUMER STATES THERE IS MASSIVE RUST ON THE REAR BRAKE LINE. THIS CAUSED THE BRAKE LINE TO RUPTURE. BRAKE FLUID WAS LEAKING OUT, CAUSING A PROBLEM WHILE TRYING TO BRAKE. THE SERVICE DEALER STATED THE BRAKE LINE NEEDED TO BE REPLACED. *AK THE DEALER DID NOT REMOVE THE OLD BRAKE LINE WHEN THEY INSTALLED A NEW ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125399August 1, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT: CONSUMER WAS BACKING A LAWN TRACTOR OUT OF HIS TRUCK AND DRIVER'S SIDE TAILGATE STRAP SNAPPED IN THE MIDDLE. THE STRAP WAS COVERED IN PLASTIC, COULDN'T SEE THE CONDITION THE STRAP WAS ACTUALLY IN. CONSUMER STATED THAT THE HINGE MECHANISM HAS TWISTED AS A RESULT.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119748August 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
CONTACT STATES: THE ANTI-LOCK BRAKE SENSOR ACTIVATES WHEN DRIVING ON DRY ROAD AT LOW TO NORMAL SPEED, 20-40 MPH. THE ANTI-LOCK BRAKE SENSOR ACTIVATES WHEN IT IS NOT SUPPOSED TO OR WHEN IT IS NOT AN EMERGENCY. THE CAR WAS TAKEN TO THE DEALER. HOWEVER, THEY DID NOT SEE THAT AS THE PROBLEM, AND THE ANTI-LOCK BRAKES WERE NOT REPAIRED. THE ANTI-LOCK BRAKE SENSOR ACTIVATES OFTEN. COMPLAINT TO DEALER HAVE BEEN IGNORED. THIS HAPPENED SINCE SHE BOUGHT THE CAR. THE NUMBER FAILURES IT IS OVER 500. THE DATE OF INCIDENT DATE WAS WHEN THE PROBLEM STARTED TO OCCUR.*AK THE BRAKES WERE REPLACED, FOR THE FIFTH TIME, THE BUT THE ABS SENSOR WAS NOT CHECKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130683July 31, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKE FAILURE POSSIBLY RELATED TO NHTSA ACTION NUMBER : PE05020. ANTI-LOCK BRAKES ACTIVATE AT LOW SPEED INCREASE DISTANCE TO STOP WITHOUT WARNING. POSSIBLE LEADING TO REAR ENDING OF OTHER VEHICLES AND THE POSSIBILITY OF INJURY TO OCCUPANTS OF OTHER VEHICLES. WHEN CONCERNS WERE ADDRESSED BY DEALER WAS TOLD TO REPLACE SENSORS AND CLEAN RUST OR "PULL THE FUSE AND IGNORE ABS LIGHTS ON DASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130393July 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS COMPLAINT IS TO SUPPORT INVESTIGATION PE05020 1 - EVENTS LEADING TO FAILURE: MY TRUCK HAS BEEN DRIVEN IN NY STATE SINCE IT WAS PURCHASED IN LATE 2001. IT HAS BEEN PROPERLY MAINTAINED AND SERVICED. 2 - FAILURE AND ITS CONSEQUENCES: AFTER 40,000 MILES, EVERY TIME I CAME TO A STOP THE ANTI-LOCK BRAKES WOULD KICK IN (UNDER 10 MPH IN COMPLETELY DRY CONDITIONS). THIS MADE THE VEHICLE EXTREMELY DIFFICULT IF NOT IMPOSSIBLE TO STOP. I ALMOST BECAME INVOLVED IN AN ACCIDENT ON 3 OR 4 SEPARATE OCCASIONS UNTIL I PULLED THE FUSE FOR THE ABS SYSTEM. PULLING THE FUSE DISABLES THE SYSTEM SO I'M NOW DRIVING WITHOUT ANTI-LOCK BRAKES. CERTAINLY BETTER THAN THE ALTERNATIVE. 3 - CORRECTIVE MEASURES AND AVAILABILITY OF PARTS I BROUGHT THE VEHICLE IN FOR SERVICE TO PATRICK GMC IN ROCHESTER, NY. PAID $85.73 TO HAVE IT DIAGNOSED. THEY INDICATED BOTH FRONT SPEED SENSORS WERE BAD AND BOTH HUB ASSEMBLIES WOULD NEED TO BE REPLACED AT A COST OF $432 PER SIDE PLUS TAX. THE SENSOR ITSELF IS NOT AVAILABLE - IT MUST BE PURCHASED WITH AN ENTIRE HUB ASSEMBLY. I DID NOT HAVE THE WORK DONE AND CONTINUE TO DRIVE THE VEHICLE WITH THE ABS FUSE PULLED. THE VEHICLE IS UNSAFE TO DRIVE IN ANY OTHER CONDITION (EXCEPT IF THE HUBS WERE REPLACED). THE DEFECTIVE PARTS ARE STILL ON MY TRUCK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130445July 28, 2005
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
IN THE SUMMER OF 2002 MY GMC SIERRAS PU TRUCK VIN [XXX] BEGAN TO EXPERIENCE BRAKE CHATTER AT VERY LOW SPEED. IT THEN BEGAN TO CONTINUE TO ROLL WHEN THE BRAKES WERE APPLIED. THIS PROBLEM BECAME MORE PRONOUNCED AND MORE PRONOUNCED AS TIME WENT ON. I HAD NUMEROUS VERY CLOSE CALLS WITH THIS TRUCK INVOLVING BUILDINGS, TREES AND OTHER VEHICLES. I TOOK IT TO A LOCAL REPAIR SHOP AND THEY COULD NOT FIND THE PROBLEM OVER A TWO WEEK PERIOD. I FINALLY TOOK IT TO BOWSER GMC IN PLEASANT HILLS PA. THEY REPAIRED THE TRUCK BY REPLACING THE FRONT HUBS AND SENSORS. WITH THIS REPAIR AND THE PREVIOUS COMPLETE BRAKE JOB INCLUDING BRAKES AND ROTORS THIS EPISODE COST MORE THAN $1400. AT THE TIME THE TRUCK HAD 36,000 MILES ON IT. ON 7/20/05 I BEGAN TO NOTICE THE BRAKE CHATTER RETURNING. JUST A SLIGHT CHATTER COMING TO A STOP AT RED LIGHTS ON INCLINES, THEN ON THE LEVEL AND FINALLY ON 7/23/05 I ALMOST CRASHED INTO MY HOUSE AS I PULLED INTO THE DRIVEWAY. THE SAME PROBLEM HAD RETURNED, THE TRUCK NOW HAS 47,000 MILES. IT APPEARS THAT MY $800 HUB REPLACEMENT WAS DONE WITH THE SAME FAULTY HUB ASSEMBLY. THE SAME PROBLEM HAS RETURNED ONLY IN LESS TIME. THIS IS NOT THE ONLY PROBLEM I HAVE HAD WITH THE BRAKES ON THIS TRUCK, I JUST RECENTLY AT 46,000 MILES HAD TO HAVE THE REAR ROTORS AND PADS REPLACED DUE TO RUSTED BRAKE PARTS. SO OVER THE COURSE OF 5 YEARS I HAVE REPLACED 6 BRAKE ROTORS, 6 SETS OF PADS, TWO HUBS AND TWO SENSOR ASSEMBLIES. I HAVE HAD NUMEROUS CLOSE CALLS WITH THIS TRUCK COMING WITHIN INCHES OF CRASHING INTO BUILDINGS AND OTHER CARS. AT TIMES I HAVE HAD TO THROW THE VEHICLE INTO PARK TO STOP FROM HITTING SOMETHING. I HAVE NO OTHER MEANS OF TRANSPORTATION AND I AM DISGUSTED THAT NOTHING HAS BEEN DONE TO RECTIFY THIS PROBLEM SINCE I FIRST REPORTED IT IN 2002. THE NHTSA ACTION NUMBER FOR THIS TRUCK IS PE05020. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130497July 28, 2005
ELECTRICAL SYSTEM:IGNITION
DT: THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR MANUFACTURER'S RECALL 05500 WORK ON 7-28-05 FOR THE IGNITION DISTRIBUTOR SYSTEM. IT WAS INSPECTED AND REPLACED. . WHEN THE CONSUMER TOOK THE TRUCK TO DEALER IT WAS RUNNING WELL, THERE WERE NO PROBLEMS. ABOUT 30-45 MINUTES LATER CONSUMER WAS CALLED BY THE SERVICE DESK AND INFORMED THAT TRUCK NEEDED A NEW DISTRIBUTOR. HOWEVER, CONSUME R DID NOT BELIEVE THAT TRUCK NEEDED A NEW DISTRIBUTOR. THEN A SERVICE PERSON TOLD CONSUMER THAT VEHICLE NEEDED A DISTRIBUTOR OR THEY COULD TIE A ZIP TIE ON THE DISTRIBUTOR, AND THAT WAS WHAT THE SERVICE DEPARTMENT DID. THEY TIED A PLASTIC ZIP TIE ONTO THE DISTRIBUTOR. CONSUMER WAS WONDERING WHY THAT HAPPENED TO THE VEHICLE WHEN IT WAS RUNNING WELL. BEFORE THE RECALL WORK WAS DONE THIRTY MINUTES EARLIER. THE SERVICE PERSON SAID IF THE OWNER DID NOT GET A NEW DISTRIBUTOR THE TIE COULD COME LOOSE AND THE TRUCK WOULD QUIT RUNNING. NEEDLESS TO SAY, CONSUMER WAS NOT SATISFIED THAT THE DEALERSHIP PUT A BRAND AIDE FIX ON THE TRUCK AND PUT IT BACK ON THE ROAD. CONSUME R HAD NOT CONTACTED GM AT THIS POINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131315July 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2000 GMC PICKUP BRAKE LINE ON THE DRIVER'S SIDE REAR WHEEL BROKE.*MR THIS RESULTED IN TOTAL LOSS OF BRAKES IN ABOUT 3 MILES. A RECALL WAS PERFORMED ON ON THE BRAKES PRIOR TO THIS INCIDENT. THE LINE SHOWED SIGN OF WEAR FROM RUBBING ON OTHER BRAKE LINES . A YEAR LATER THE LINE BROKE AGAIN IN THE SAME LOCATION. IT TOO HAD SHOWED SIGNS OF WEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129881July 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES, ENGINE AND ENGINE COOLING:COOLING SYSTEM
REPEATED ABS BRAKE FAILURE. THIS HAS NOT BEEN CORRECTED DESPITE NUMEROUS ATTEMPTS TO REPAIR PROBLEM(S). HEATER MOTOR MALFUNCTION, REPEATED WIPER ARM REPLACEMENT, TAILGATE HANDLE MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129990July 25, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE
DT: THE CONSUMER OWNS A 2003 GMC SIERRA. THE CONSUMER STATED HE HAS BEEN HAVING PROBLEMS WITH THE FUEL GAUGE, FUEL PUMP, AND FUEL FILTER. THE FUEL GAUGE DOES NOT WORK, HE HAS TO CONSTANTLY FILL UP HIS TRUCK TO MAKE SURE HE HAS ENOUGH GAS. IT STARTED AT 38000 MILES JUST OUT OF WARRANTY WHEN IT STOPPED WORKING. HE HAD THE PART ESTIMATED BY A MECHANIC AND IT IS GOING TO COST AROUND 700 DOLLARS JUST FOR THE PART. HE DOES KNOW OF OTHER PEOPLE WITH THE SAME TRUCK AND THE SAME TYPE OF PROBLEM. THE FUEL GAUGE READS COMPLETELY WRONG WHEN HE IS ON 3 QUARTERS OF A TANK IT WILL BE EMPTY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129991July 25, 2005
TIRES:TREAD/BELT
I HAVE A 2002 GMC SIERRA 1500 EXTENDED CAB TRUCK WITH FIRESTONE WILDERNESS AT TIRES WHICH CAME WITH THE VEHICLE. ABOUT 12:15 AM I WAS DRIVING EASTBOUND ON I-70 JUST WEST OF JUNCTION CITY WHEN I HEARD A LOUD SOUND FROM THE REAR OF MY TRUCK, AND WAS BARELY ABLE TO MAINTAIN CONTROL. AT THIS POINT IT WAS ABOUT 85F, BUT FOR A GOOD PART OF THE DAY I HAD BEEN DRIVING IN 100+F HEAT (SINCE ABOUT 5 PM, WITH A BREAK IN DRIVING FROM ABOUT 8:30 PM TO 10:30 PM). I PULLED OVER, AND FOUND THAT THE TREADS FROM MY LEFT REAR TIRE HAD COMPLETELY SEPARATED FROM THE SIDEWALL. I PUT THE SPARE TIRE ON AND DROVE THE REST OF THE WAY HOME (ABOUT 150 MILES). RIGHT NOW MY TIRE IS IN 3 PIECES: 2 SIDEWALLS STILL ON THE RIM, AND THE TREAD IS A SEPARATE PIECE, STILL IN A COMPLETE CIRCLE. FORTUNATELY I THINK THE DAMAGE IS LIMITED TO THE TIRE (WHICH MEANS I'M GOING TO HAVE TO REPLACE ALL 4 TIRES), AND POSSIBLY THE RIM OF THE ONE TIRE. RIGHT NOW I HAVE ALL THE PARTS, AND WILL TRY AND KEEP THEM WHEN I HAVE THE TIRES REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129850July 24, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
FOR THE LAST TWO YEARS WHEN I USE MY WINDSHIELD WIPERS THEY JUST ALL OF ASUDDEN JUST STOP. IF I CAN STOP I TRY TO MOVE THE WIPERS BY HAND WHICH WORKS SOMETIMES AND OTHERS IT DOESN'T OR THEY JUST START WORKING. IT HAPPENDS EVERYTIMES IT RAINS AND I HAVE TO USE MY WIPERS. WE CALLED A DEALSHIP TO SEE IF THERE WERE ANY RECALLS ON THIS AND THEY SAID THERE WERE RECALLS ON WIPERS DUE TO CRACKED SOLDER JOINTS BUT THEY SAID MY TRUCK WASN'T INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129672July 22, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT: HEN THE TAILGATE WAS OPENED,OWNER REALIZED THAT THE PASSNEGER SIDE CABLE BROKE IN THE MIDDLE. OWNER WAS AFRAID THAT THE TAILGATE WILL FALL OFF BECUASE THERE WAS ONLY ONE CABLE HOLDING IT.THERE WAS RECALL 04V129000 WAS ISSUED, BUT OWNER'S VEHICLE WAS NOT INCLUDED DUE TO VIN. THE DEALERSHIP WILL CHARGE OWNER FOR THE REPAIR WORK. AT THIS TIME THE OWNER DID NOT USE THE TAILGATE. OWNER DIDN'T WANT TO PAY FOR THE REPAIRS BECUASE GMC WAA AWARE THAT THERE WAS A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127157July 22, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: WHILE DRIVING ABOUT TWO MONTHS AGO AT VERY LOW SPEEDS, THE CONSUME COULD FEEL THE ABS KICKING IN, HE COULD FEEL IT PULSATING. THIS MORNING HE JUMPED A CURB, AND WENT ONTO A SIDEWALK BECAUSE THE BRAKES FAILED. THIS ONLY HAPPENS AT LOW SPEEDS, BELOW 5 MPH. WHEN SLOWING DOWN THE BRAKES WILL WORK FINE UNTIL HE GETS TO ABOUT 5 MPH. THEN THEY FAIL. CONSUMER STATES THIS HAPPENED EVERY DAY.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126656July 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: THE BRAKE LINE ON THE REAR WHEEL ON THE DRIVER'S SIDE BROKE THREE TIMES. ON THE JUNE 17, 2005 IT BROKE AGAIN AT THE SAME LOCATION . IT WAS BREAKING IN THE FLARE INSIDE THE FITTING. WHEN THE CONSUMER APPLIED THE BRAKES IT SPRAYED BRAKE FLUID ALL OVER THE PLACE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129607July 21, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONTACT STATES THE ABS BRAKES COME ON AT BELOW 10 MPH. IT CAUSES THE TRUCK NOT STOP. IT HAS BEEN HAPPENING FOR THE LAST MONTH. IT HAS GOTTEN PROGRESSIVELY WORSE. THERE ARE NO LIGHTS THAT COME ON INSIDE THE TRUCK WHEN THIS OCCURS. HE HAS WRITTEN A COMPLAINT TO THE MANUFACTURER, AND THEY TOLD HIM TO TAKE IT TO THE DEALER. HE HAS NOT TAKEN IT TO A DEALER YET. HE HAS RESEARCHED THIS AND KNOWS IT IS AN ONGOING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129550July 21, 2005
PARKING BRAKE
DT: THE CALLER STATED THE PARKING BRAKE DID NOT HOLD. THERE WAS A RECALL ON THE VEHICLE WITH A MANUAL TRANSMISSION, BUT NOT ON THE AUTOMATIC TRANSMISSION. DEALER SAID THEY WOULD LOOK AT IT, AND THEY WOULD CHANGE THE PARKING BRAKE WITH ONE THAT HAS BEEN DESIGNED DIFFERENTLY. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER INDICATED THAT THE PROBLEM HAS BEEN GETTING WORSE OVER THE PAST THREE YEARS. INSPECTOR TOLD CALLER HE NEEDED TO GET PROBLEM FIXED OR NEXT YEAR IT WILL PROBABLY NOT PASS INSPECTION. TRUCK IS A SIERRA C15.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129301July 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ANTI LOCK BRAKES WOULD ACTIVATE FOR FOR NO REASON AT ALL ONCE AND A WHILE AT SLOW SPEEDS CONDITION GOT WORSE UNTIL I COULD NOT STOP FOR A STOP SIGN AND ALSO HIT A CURB I HAD TO REMOVE THE FUSE TO DISABLE THE ANTI LOCK BRAKES TO AVOID A BAD CRASH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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