GMC Sierra Complaints

15,732 consumer complaints on file.

#10163518July 26, 2006
FUEL SYSTEM, DIESEL
DT*: THE CONTACT STATED, WHILE TRAVELING ON A HIGHWAY AT 55MPH., ALL POWER FAILED IN THE VEHICLE. ALTHOUGH THERE WAS NOT AN ACCIDENT, THERE WAS DAMAGE TO THE RIGHT FENDER, THE COMPRESSOR AND THE RIGHT REAR TIRE OF THE VEHICLE WHILE BEING TOWED. THE CONTACT INCURRED AN INJURY TO LEFT KNEE. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHERE THE FUEL SENSOR WAS REPLACED. THE MANUFACTURER RECOMMENDED LOCATIONS FOR THE TRAILER AND COMPRESSOR TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10163415July 25, 2006
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOWS ON EXTENDED CAB BLEW WHILE DRIVING DOWN HIGHWAY DUE TO IMPROPER INSTALLATION. THERE WERE NO SEVERE CONSEQUENCE DUE TO WINDOWS BLOWING OFF FORTUNATELY AND THE WINDOWS WERE RETRIEVED. WINDOWS WERE REPLACED BY GM DEALERSHIP AT OWNERS EXPENSE EVEN THOUGH MECHANIC STATED THIS WAS A COMMON DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163156July 22, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
FOR SEVERAL YEARS, MY WIPERS WOULD INTERMITTENTLY STOP. ON MORE THAN ONE OCCASION IT NEARLY CAUSED A SEVERE ACCIDENT. LATELY THE WIPERS CEASED ALTOGETHER. IN THE COURSE OF SEARCHING ON THE INTERNET FOR THE POSSIBLE PROBLEM, I DISCOVERED THERE WAS A RECALL BECAUSE OF THIS SITUATION IN 1998, OF WHICH GMC NEVER NOTIFIED ME (EVEN THOUGH I AM THE ORIGINAL OWNER). I ATTEMPTED TO HAVE THIS REMEDIED THROUGH A LOCAL DEALER, HARCO AUTO PARK IN ABERDEEN, MARYLAND. BECAUSE OF THE AGE OF MY VEHICLE, AND THE NEWNESS OF THEIR COMPUTER SYSTEM, THEY SAID MY VEHICLE WAS NOT IN THEIR COMPUTER AND THEY COULD NOT HELP ME. THEY ADVISED ME TO CALL GM CUSTOMER SERVICE (BUT THEY WOULD NOT PROVIDE ME THE PHONE NUMBER). I CONTACTED GM CUSTOMER SERVICE. THEY HAD MY VEHICLE'S VIN IN ONE COMPUTER, BUT NOT THE OTHER. I DESCRIBED THE SITUATION AND PROVIDED THE RECALL CAMPAIGN NUMBER (98V150001). THEY DIDN'T HAVE IT IN THEIR COMPUTER. THEY PUT ME ON HOLD AND CALLED HARCO TO SEE IF THEY HAD A HARD COPY OF THE RECALL. HARCO DID NOT. THEY TOLD ME THEY COULD NOT HELP ME. I OFFERED TO EMAIL THE NOTICE I FOUND ON THE INTERNET TO THE REPRESENTATIVE AT GM CUSTOMER SERVICE. HE SAID "WE DON'T HAVE EMAIL" (UNBELIEVABLE, IT'S 2006). I GAVE HIM A WEBSITE. HE SAID THERE'S NOTHING GM CAN DO. I ASKED "DO YOU DENY I OWN THIS VEHICLE?" HE DID NOT DENY IT. I ASKED "DO YOU DENY THAT THIS RECALL EXISTS?" HE DID NOT DENY IT. SO I SAID THERE WAS A RECALL IN 1998, GMC FAILED TO NOTIFY ME OF IT, I FIND OUT ABOUT IT ON THE INTERNET AND SEEM TO BE EXPERIENCING THE PROBLEM DESCRIBED (AND HAVE BEEN FOR AT LEAST 5 YEARS AND IT IS GROWING WORSE), YET THERE IS NOTHING GMC INTENDS TO DO ABOUT IT. HE SAID HE WAS SORRY, BUT NO. BECAUSE IT'S NOT IN THEIR NEW COMPUTER SYSTEM THERE IS NOTHING GMC CAN DO. NOW I'VE GOT TO GET THIS REPAIRED AT MY EXPENSE EVEN THOUGH THERE WAS A RECALL. HIGHLY UNFAIR! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163185July 22, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
INTERMITTENTLY THE WINDSHIELD WIPERS BECOME INOPERABLE. IF I TAP ON THE WINDSHIELD MOTOR CASE THEY MAY WORK FOR A WHILE. I CAN HEAR THE MOTOR RUN WHEN THEY ARE NOT WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163081July 21, 2006
STEERING:GEAR BOX:SHAFT SECTOR
DT*: THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THERE WAS A CLUNKING NOISE UNDER THE HOOD, AND A SHAKING IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER REMOVED THE SHAFT SECTOR, REGREASED IT, AND REINSTALLED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162762July 18, 2006
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
I WAS INVOLVED IN A CRASH WHERE I THINK THE BRAKES ON MY 2001 GMC SIERRA FAILED TO STOP MY VEHICLE IN TIME. I REAR-ENDED A PICKUP TRUCK, WHICH HIT A TOYOTA, WHICH THEN HIT A JEEP. I KNOW THERE HAS BEEN A RECALL ON ABS FRONT WHEEL SPEED SENSORS, YET MY VIN WAS NOT INCLUDED IN THE RECALL. NHTSA SHOULD FORCE GM TO RECALL ALL TRUCKS, REGARDELESS OF LOCATION, AND HAVE THE ABS SYSTEM PROPERLY FIXED (NOT JUST CLEAN THE SENSORS!!). *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10162302July 13, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
I AM EXPERIENCING INTERMITTENT PROBLEMS WITH MY WIPERS NOT WORKING ON A 1994 GMC SIERRA PICKUP. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. EACH TIME THIS HAPPENED THE ROAD CONDITIONS ARE WET AND WITHOUT THE AID OF THE WIPERS WORKING PROPERLY VISIBILITY IS NEAR ZERO. THIS CREATES A DANGEROUS CONDITION WHILE IN HEAVY TRAFFIC. NO WARNING SIGNALS ARE GIVEN WHEN THE WIPERS WILL OR WILL NOT WORK. MOST RECENTLY I CALLED A GMC CUSTOMER SERVICE REPRESENTATIVE AND HIS RESPONSE WAS THAT WITH THE AGE OF THE TRUCK THIS PROBLEM WAS CONSIDERED NORMAL WEAR. THIS LEFT ME THE FEELING THAT THEY (GENERAL MOTORS) WERE NOT CONCERNED WITH THE ISSUE. AT THIS POINT THE CONDITION STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162245July 12, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT*: THE CONTACT STATED THAT WHEN THE VEHICLE TRAVELS BELOW 10 MPH THE VEHICLE GOES INTO ABS MODE AND THE BRAKES DON'T WORK. THE VEHICLE WAS TAKEN TO THE DEALERS TWICE FOR THE SAME REPLACEMENT PERTAINING TO THE ABS SENSING UNIT AND THE FRONT HUB RECALL. THE VEHICLE IS CURRENTLY PRESENTING THE SAME PROBLEMS. UPDATED 7/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162047July 10, 2006
SERVICE BRAKES, HYDRAULIC, STEERING
DT*: THE CONTACT STATED THE VEHICLE'S HYDROBOOST WAS TOO SMALL FOR THE TRUCK AND MADE TOO MUCH NOISE WHEN THE BRAKES OR STEERING WERE USED. THE DEALER DETERMINED THE VEHICLE HAS NO PROBLEMS, BUT THE CONTACT EXPRESSED THERE WILL BE DIFFICULTY DOING TOWING WORK PARTICULARLY GOING UPHILL AND DOWNHILL. THE VEHICLE IS ONLY TWO MONTHS OLD AND HAS BEEN DEMONSTRATING THIS PROBLEM SINCE THE BEGINNING OF THE SECOND MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161870July 8, 2006
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL LEVEL GAUGE IN MY 2000 GMC SIERRA HAS BEEN ERRATIC AND IS NOW CONSISTENTLY REPORTING THE TANK IS EMPTY EVERY TIME I FILL IT UP AND IT WILL THEN KEEP FLIPPING BETWEEN FULL AND EMPTY FOR ABOUT THE FIRST 100 MILES AFTER FILL UP. I CANNOT TRUST THE GAUGE ANY LONGER TO TELL ME WHEN THE TANK IS GETTING LOW EITHER, AS IT WILL SHOW 1/8 TO 1/4 EVEN WHEN IT WILL TAKE 26 OR SO GALLONS OF GAS. THIS SEEMS TO BE A FAULTY LEVEL SENSOR THAT IS AFFECTED WHEN THE TANK IS FULL, MOSTLY, AND I AM CONCERNED THAT THE ELECTRICAL SYSTEM CONNECTING TO THE SENSOR IN THE TANK MAY BE SHORTING OUT IN THE TANK NEAR OR IN THE PRESENCE OF GASOLINE! I UNDERSTAND THIS IS A COMMON PROBLEM WITH THESE VEHICLES AND SUGGEST THAT IT SHOULD BE RECALLED AND FIXED BY THE MANUFACTURER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161823July 7, 2006
SEATS
I HAVE A 1999 GMC SIERRA EXTENDED CAD TRUCK THE DRIVERS SEAT ADJUSTMENT MADE OF PLASTIC WHEN IT BREAKS THE SEAT WILL NOT LOCK. THE SEAT BELT IS ATTACHED TO THE SEAT SO IN THE EVENT OF AN ACCIDENT ALL THAT IS HOLDING IS FLIMSY PLASTIC. I CHECKED ALL THE SALVAGE YARDS IN MY AREA THEY SAID EVERY TRUCK THAT THEY HAVE THAT HAS WRECKED THE PLASTIC SLIDE IS BROKEN. TO ME, MY WIFE AND MY LIFE ARE WORTH MORE THAN THIS PLASTIC PIECE. GM NEEDS TO RECALL AND EITHER FIX THIS PIECE WITH METAL OR DIFFERENT SEAT TRACKS. MY SEAT BROKE JUST ADJUSTING IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161450July 5, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
DT*: THE CONTACT STATED THE WINDSHIELD WIPERS WORK INTERMITTENTLY OR NOT AT ALL. THERE IS AN NHTSA RECALL, # 03V159000, REGARDING THE VISIBILITY: WINDSHIELD WIPER/WASHER. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161459July 5, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS ON MY WAY HOME FROM WORK AND I SMELLED A WEIRD SMELL. I THOUGHT MY AIR CONDITIONING MAY BE MESSING UP SO I TURNED OFF MY AIR AND OPENED MY WINDOW. I STILL SMELLED THE WEIRD SMELL WITH THE WINDOW DOWN SO I ASSUMED IT WAS AN ODOR FROM THE CAR IN FRONT OR JUST GENERALLY OUTSIDE. I NOTICED IN MY REARVIEW MIRROR THE CAR BEHIND ME WAS FLAGGING ME DOWN. I PULLED OVER AND SHE TOLD ME MY TRUCK WAS SMOKING AND SHE THOUGHT SHE SAW A FLAME OUT THE BACK. I PULLED OFF THE ROAD BETTER AND GOT OUT TO LOOK. I LOOKED IN THE AREA BETWEEN THE CAB AND THE BED AND I SAW FLAMES. WITHIN A FEW SECONDS THE FLAMES GOT BIGGER AND FLARED UP OVER THE BED OF THE TRUCK. A PASSING MOTORIST STOPPED AND HAD A COOLER OF WATER AND POURED IT ON THE AREA AND PUT THE FIRE OUT. I HAD CALLED 911 AND THE FIRE TRUCK ARRIVED AFTER THE FIRE WAS PUT OUT. THE POLICE DID NOT ACCOMPANY THE FIRE TRUCK. AN INSURANCE ADJUSTOR HAS NOT BEEN TO THE MECHANIC TO LOOK AT THE TRUCK YET SO I DO NOT KNOW THE EXTENT OF THE DAMAGE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10161498July 5, 2006
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED THE TAILGATE CABLE ON THE DRIVER'S SIDE RUSTED AND BROKE. THE PASSENGER SIDE WAS ALSO RUSTED AND WAS ABOUT TO BREAK. THERE IS AN NHTSA RECALL, # 06V066000 REGARDING THE STRUCTURE: BODY: TAILGATE: HINGE AND ATTACHMENTS HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 07/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161309July 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
DT*: THE CONTACT STATED THAT THE ABS WAS UNWARRANTABLE ACTIVATING, CAUSING INCREASED STOPPING DISTANCES DURING LOW SPEED BRAKE APPLICATIONS. THERE IS A RECALL REGARDING THE ABS HOWEVER THE VIN IS NOT INCLUDED IN THE RECALL. THIS OCCURS EACH TIME THE VEHICLE IS DRIVEN. THERE WERE NO PREVIOUS OCCURRENCES THAT LEAD UP TO THESE INCIDENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161599June 29, 2006
SERVICE BRAKES, HYDRAULIC
1999 SIERRA BRAKE PEDAL WENT TO THE FLOOR WHEN DEPRESSED. *TS THE CONSUMER WAS ABLE TO USE THE TRAILER BRAKES TO STOP THE VEHICLE. THE REPAIR SHOP WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160809June 26, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL
2002 GMC SIERRA 1500 P/U W/4.3 LT. V-6, I HAVE HAD TO HAVE THE A/C CONDENSATION LINE COVERED THREE TIMES WITH THE FOAM INSULATION FROM MY DEALER. THEY ALSO HAVE TO CLEAN THE CORROSION FROM THE DISTRIBUTOR, REMOVE THE SCREEN IN THE BOTTOM OF THE DISTRIBUTOR, CLEAN THE SPARK PLUGS AND REPLACE THE CAP AND ROTOR ON EACH OCCASION. MY TRUCK IS CURRENTLY IN THE SHOP AGAIN TO HAVE THE DISTRIBUTOR REPLACED. THIS IS AT A COST OF AROUND $680.00 TO REPLACE THE DISTRIBUTOR , NEW PLUGS DUE TO FOULING AND WIRES. I HAVE SPOKEN WITH GENERAL MOTORS AND TO THE DEALER SEVERAL TIMES REGARDING THE TEMPORARY FIX (BAND-AID). THE AIR CONDITION CONDENSATION LINE IS LOCATED DIRECTLY ABOVE THE DISTRIBUTOR AND THEY REFUSE TO MOVE IT. IT HAS BECOME INCREASINGLY APPARENT THEIR REPAIR IS NOT A FIX BUT A TEMPORARY SOLUTION TO GET YOU OUT OF WARRANTY. THERE HAS BEEN A RECALL SENT TO ME BUT DOES NOT SHOW IN YOUR LISTINGS FOR THE SUBJECT VEHICLE. THIS PROBLEM IS VERY DANGEROUS, YOUR VEHICLE USUALLY GIVES NO SIGNS BEFORE LEAVING YOU STRANDED IN THE MIDDLE OF THE HIGHWAY. MY QUESTION IS WHY THE DEALER GETS AWAY WITH A TEMPORARY FIX AND NOT A RESOLUTION TO THE PROBLEM ? I BELIEVE THE AIR CONDITION CONDENSER LINE SHOULD BE RELOCATED AWAY FROM THE DISTRIBUTOR ALTOGETHER. GMC IS WELL AWARE OF THIS PROBLEM AND RECTIFIED THE RE-ENGINEERING OF THE A/C LINE ROUTE IN THE 2003 MODELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160715June 25, 2006
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE READING INCORRECTLY ON MY 2000 GMC SIERRA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160447June 22, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHEN THE BRAKES WERE DEPRESSED THERE WAS A LOUD GRINDING NOISE. WHILE THE VEHICLE WAS BEING INSPECTED, THE DEALERSHIP NOTICED THE ROTOR HAD A 1" WIDE AND 3" LONG GAUGE IN THE METAL ABOUT "DEEP. THE CONTACT DETERMINED THIS WAS DUE TO POROSITY. THE DEALERSHIP INFORMED THE CONTACT THIS WAS NORMAL WEAR AND TEAR ON THE ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160355June 21, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ON MY 2001 GMC SIERRA TRUCK THE WARNING LIGHTS CAME ON FOR THE ABS AND THE PARKING BRAKE I TOOK IT TO THE MECHANIC AND WAS TOLD THE EBCM (ELECTRONIC BRAKE CONTROL MODUL) NEEDS REPLACED. I SPOKE WITH THE MECHANIC AND HE POINTED OUT THAT THERE IS A LOT OF THESE BEING REPLACED ON THIS YEAR OF VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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