GMC Sierra Complaints

15,732 consumer complaints on file.

#10231966June 22, 2008
SERVICE BRAKES, HYDRAULIC
ABS ACTIVATING AT LOW SPEEDS WAS BROUGHT IN UNDER WARRANTY AND REPAIRED ONCE ALREADY. PROBABLY 2004. NOW SAME THING AGAIN 2008. VERY DANGEROUS WHEN YOU STEP ON BRAKE AND ABS ACTIVATES FOR NO REASON (OTHER THAN POOR DESIGN) AT LOW SPEED AND INCREASES YOUR STOPPING DISTANCE BY 10 PLUS FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231918June 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER MALFUNCTION. TO THE BEST OF MY KNOWLEDGE THE ONLY GAUGES WORKING PROPERLY ARE THE TACHOMETER AND FUEL GAUGE. IT BEGAN WITH INTERMITTENT SPEEDOMETER MALFUNCTION. TOOK IT IN AS WARRANTY WORK BUT THE SERVICE DEPT. COULD NOT DUPLICATE THE ISSUE. AFTER THE WARRANTY EXPIRED THE ISSUE RESURFACED. I ASKED ABOUT ANY RECALLS OR COMPLAINTS REGARDING THE CLUSTER GAUGES MALFUNCTIONING AT EVERY VISIT FOR SERVICE. NO RECALLS OR COMPLAINTS RECEIVED ACCORDING TO THEM. DID SOME RESEARCH ON THE SUBJECT. FOUND A FEW SIMILAR COMPLAINTS IN BLOGS BUT NO ACTION FROM GM. THE PROBLEM BEGAN TO CASCADE AND SOON ALL GAUGES EXCEPT FOR THE TACH AND FUEL BEGAN TO FAIL. NOT FIX AS OF YET. GM HAS A NOTICE OUT ON IT BUT REFUSES TO REPAIR MY TRUCK DUE TO HAVING TOO MANY MILES. THEY EVEN FOUND DOCUMENTATION AT THE DEALERSHIP SERVICE DEPT. FOR THE ORIGINAL SPEEDOMETER MALFUNCTION BUT THEY STATE IT WASN'T A STRONG ENOUGH COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231076June 15, 2008
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FUEL GAUGE READ EMPTY WHEN FULL, HALF THE TIME. GAUGE WILL SHUT OFF THEN COME ON. THIS PROBLEM STARTED 2 YRS AGO WITH ONLY 38,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230957June 13, 2008
SERVICE BRAKES, HYDRAULIC
THE ABS SYSTEM HAS AN OPEN SHORT BETWEEN THE ABS PUMP AND THE ABS MODULE. THESE COMPONENTS ARE LOCATED UNDER THE VEHICLE MOUNTED TO THE FRAME RAIL. THIS IS SAFETY RELATED EQUIPMENT AND WAS MOUNTED IN A HIGHLY CORROSIVE SPOT, SUBJECT TO ROAD SALT AND WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230485June 10, 2008
TIRES, TIRES:TREAD/BELT
TRAVELING DOWN INTERSTATE 40 LEFT REAR TIRE SEPARATED AND TURNED VEHICLE SIDEWAYS. I WAS ABLE TO REGAIN CONTROL OF VEHICLE WITHOUT CRASHING. I HAVE VEHICLE DAMAGE TO THE LEFT REAR AND LEFT FRONT OF TOWED VEHICLE. THERE WERE NO INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230525June 10, 2008
SERVICE BRAKES, HYDRAULIC
I HAVE PURCHASED A NEW 2008 GMC SIERRA 1500 PICKUP ON MARCH 1 2008 AND CURRENTLY HAS 10, 400 MILES ON THE VEHICLE. I HAVE POUNCING AND VIBRATING BRAKES AND HAD THEM CHECKED AT A GM DEALER IN MY TOWN, THE BRAKE ROTOR HAVE MEASUREMENTS OF 1.17 AND 1.16 LEFT, IT IS RECOMMENDED THAT ROTORS BE REPLACED AT A MEASUREMENT OF 1.1. VEHICLE IIS NOT SAFE TO OPERATE WITH ROTORS IN THIS CONDITION AND HAVE TO BE MANUFACTURES DEFECT TO BE IN THIS CONDITION ALREADY. THE VEHICLE AS AT A REGISTERED GM DEALERSHIP IN LIGONIER PA BUT THIS DEALER IS A BUICK AND PONTIAC DEALER AND DOES NOT SELL GMC TRUCKS. GMC WILL NOT HONOR THE WARRANTY AT THIS LOCATION AND THIS RESULTS IN MY OPERATING A VEHICLE THAT IS NOT SAFE. THIS IS A COMBINATION OF GM ARROGANCE IN POLICY AND THE INSTALLMENT OF INFERIOR BRAKE ROTORS TO BEGIN WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230399June 9, 2008
STEERING
CLUNKING NOISE AND VIBRATION IN STEERING COLUMN AT LOW SPEEDS ON BUMPY ROADS, ESPECIALLY WHEN TURNING CORNERS. FEELS LIKE SERIOUS FRONT-END MECHANICAL PROBLEMS. CURRENT MILEAGE ON MY 2003 GMC SIERRA IS 60,000. I LEARNED FROM GM THAT THE INTERMEDIATE STEERING SHAFT HAD ALREADY BEEN REPLACED AT 24,000 MILES UNDER WARRANTY, BUT IT NEEDED REPLACING AGAIN. $207 FOR NEW SHAFT AND $92 LABOR. NEW, IMPROVED PART # IS 19153614. IF GM KNEW THE ORIGINAL SHAFT WAS DEFECTIVE, WHY DIDN'T THEY HAVE TO RECALL IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230273June 8, 2008
VISIBILITY:REAR WINDOW WIPER/WASHER
WINDSHIELD WIPERS STOPPED WORKING WHILE IN THE INTERM. POSITION. THEN THEY STAYED ON ALL THE TIME, EVEN WITH THE SWITCH IN OFF HAD TO PULL FUSE TO SHUT OFF WIPERS DID NOT CORRECT PROBLEM YET, IT HAPPENED TODAY (SUNDAY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230221June 7, 2008
STEERING, SERVICE BRAKES, HYDRAULIC
STARTED MY VEHICLE SO COULD MOVE IT IN FRONT OF MY GARAGE. WHEN I TRIED TO TURN THE STEERING WHEEL WOULDN'T MOVE AND I HAD VERY LIMITED BRAKING POWER. IT TOOK AN EXCEPTIONAL AMOUNT OF PRESSURE ON THE BRAKE PEDAL JUST TO STOP THE VEHICLE AT A VERY LOW SPEED. THANKFULLY NO ONE WAS HURT AND NO PROPERTY DAMAGE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230138June 6, 2008
PARKING BRAKE
SIMILAR TO NHTSA: 05V161000 MY 2002 GMC SIERRA WITH AUTOMATIC TRANNY EXPERIENCES THE VERY SAME PREMATURE PARKING BRAKE WEAR. WEAR IS UNEVEN AND JUST IN 2 LITTLE PLACES INSTEAD OF EVEN WEAR ON WHOLE SHOE. BRAKE WEARS VERY QUICKLY THEN WILL NOT HOLD PUTTING UNDUE STRESS AND CAUSING FAILURE OF PARKING PAWL IN AUTOMATIC TRANNY. GM REFUSED TO DO ANYTHING. GM WILL NOT FIX MY VEHICLE OR APPLY RECALL SINCE I DO NOT HAVE MANUAL TRANNY. IF ANYTHING, AUTOMATIC TRANNY IS WORSE SINCE IT DAMAGES TRANNY DUE TO STRESS ON PAWL SINCE PARKING BRAKE DOES NOT HOLD VEHICLE. WHEN BRAKE SHOES WERE REPLACED, THEY WORKED FOR VERY SHORT PERIOD OF TIME. $250 TO REPLACE AND I WAS TOLD IT WAS A KNOWN PROBLEM AND I WOULD BE WASTING MY MONEY BECAUSE THEY WOULD WEAR OUT QUICKLY AGAIN. ODD THAT SHOES WEAR WHEN VEHICLE TYPICALLY IS NOT MOVING WHEN BRAKE IS APPLIED OR RELEASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229962June 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
SINCE PURCHASING MY 2002 SIERRA PICKUP WITH A 5.3L V-8 I HAVE NOTICED A TICKING SOUND WHEN YOU FIRST START UP THE VEHICLE. WORSE WHEN IT IS COLD OUT. AFTER A FEW MINUTES IT STOPS. I HAVE HAD THE DEALER LOOK AT IT IN THE PAST AND THEY DIDN'T SEEM TOO CONCERNED WITH IT AND OR SAID NO NOISE WAS FOUND. I CALLED GMC AND THEY ISSUED ME AN EXTENDED WARRANTY FOR 5 YEARS OR 100,000 MILES. WITH APPROXIMATELY 68,000 MILES ON THE TRUCK NOW THE NOISE IS GETTING WORSE AND IS QUITE LOUD WHEN YOU START IT UP IN THE MORNING. IT ALSO TAKES LONGER TO DISAPPEAR NOW. WHEN YOU START TO DRIVE IT, IT IS QUITE LOUD AND YOU WONDER IF IT IS DOING DAMAGE. IT SOUNDS LIKE A HYDRAULIC LIFTER NOT GETTING OIL. AFTER IT WARMS UP IN A FEW MINUTES IN DISAPPEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229729June 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES, TIRES:TREAD/BELT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING, SUSPENSION:FRONT, ELECTRICAL SYSTEM
RETURNED TO DEALER 4 TIMES FOR: BRAKES GOING OUT (4 NEW SETS INSTALLED) ABNORMAL WEAR ON TIRES (F) VALVES CHATTERING AT 10-65 MPH RETURNED TO DEALER 3 TIMES FOR: STEERING SECTOR KNOCKING FRONT AXLE MAKING WARPING NOISE TRANSMISSION CLUNKING WHEN SHIFTING UP OR DOWN RETURNED TO DEALER 2 TIMES FOR: VARIOUS ELECTRICAL/LIGHT PROBLEMS SMOKING IN PASSING GEAR OR HARD TAKE OFF ALL OF THE ABOVE PROBLEMS ARE STILL ON-GOING AND HAVE NOT BEEN REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229089May 28, 2008
STEERING
MY 2004 GMC PICKUP TRUCK HAS A KNOCKING NOISE AND CLUNK IN THE STEERING COLUMN. IT STARTED AROUND 30K MILES AND HAS GOTTEN STEADILY WORSE OVER THE COURSE OF OWNERSHIP. I DID SOME SEARCHING ON THE INTERNET AND IT SEEMS GM HAS KNOW ABOUT THIS PROBLEM ON NUMEROUS MODELS OVER THE COURSE OF ABOUT 6 YEARS. 00-02-35-003M JAN 07 MODELS: 2002-2006 CADILLAC ESCALADE MODELS 1999-2007 CHEVROLET SILVERADO MODELS (CLASSIC) 2000-2006 CHEVROLET SUBURBAN, TAHOE MODELS 2002-2006 CHEVROLET AVALANCHE 1999-2007 GMC SIERRA MODELS (CLASSIC) 2000-2006 GMC YUKON, YUKON XL MODELS 2003-2006 HUMMER H2 CONDITION SOME CUSTOMERS MAY COMMENT ON A CLUNK-TYPE NOISE COMING FROM UNDER THE HOOD THAT ALSO CAN BE FELT IN THE STEERING WHEEL. THESE CONDITIONS MAY BE MORE NOTICEABLE WHEN TURNING AT LOW SPEEDS ON ROUGH ROAD SURFACES. DIAGNOSTIC TIPS ' INTERMEDIATE SHAFT CLUNK -- INTERMEDIATE SHAFT CLUNK IS HEARD AND FELT IN THE STEERING WHEEL AND/OR STEERING COLUMN AREA, TYPICALLY WHILE DRIVING ON ROUGH ROAD SURFACES WITH STEERING WHEEL INPUT. IMPORTANT: ' I-SHAFT P/N 19155614 HAS BEEN DESIGNED TO REPLACE PREVIOUS DESIGNED DAMPENED AND NON-DAMPENED I-SHAFTS. THE PHYSICAL DIFFERENCE IN THE YOKE SIZE WILL ACCOMMODATE ALL VEHICLES LISTED IN THIS BULLETIN. REPLACE THE STEERING COLUMN UPPER INTERMEDIATE SHAFT WITH AN IMPROVED DESIGN SHAFT THAT WILL ELIMINATE THE CLUNK NOISE USING THE PROCEDURE LISTED BELOW. GM KNOWS ABOUT THE PROBLEM AND IT SHOULD BE A RECALL ITEM. GM USED THE SAME PARTS ON MY TRUCK THAT WERE BEING REPLACED UNDER WARRANTY WHEN MY TRUCK SOLD. THEY SHOULD HAVE UPGRADED THE PARTS ON THE NEW TRUCK BECAUSE THEY KNEW THEY WERE FAILING. GM KNEW THE JOINTS WERE FAILING AND KEPT USING A FAILING PART FOR 4 YEARS ON NEW TRUCKS AND EXPECT THE OWNERS TO PAY FOR BAD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229047May 27, 2008
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
FIRST THING WAS THAT MY GAS GAUGE STARTED TO FLUCTUATE. UP UNTIL THE POINT THAT I DIDN'T KNOW HOW MUCH FUEL I HAD IN MY TANK. THEN MY INSTRUMENT CLUSTER STARTED TO GO. IT STARTED TO FLUCTUATE THEN DIES FROM TIME TO TIME. RPM'S , SPEED, GAS, OIL PRESS, PARK, NEUTRAL, REVERSE, DRIVE, 1,2,3, AND MILES DRIVEN CANNOT SEE ANYMORE. EVERYTHING DIED THE FIRST TIME WHEN I WAS DRIVING HOME FROM WORK IN THE MIDDLE OF THE NIGHT ON A DARK ROAD. CALLED DEALER AND DEALER SAID IT WILL COST ME ALMOST $600, WHICH IS RIDICULOUS CONSIDERING THE FACT THAT I JUST PAID OFF THE VEHICLE. I KNOW THAT THIS IS A REPETITIVE PROBLEM WITH GM VEHICLES AND AM STILL WONDERING WHY GM WON,T RECOGNIZE IT EXCEPT ONLY FOR '03 AND '04 MODEL TRUCKS WITH UNDER 70,000 MILES. I BET YOU IF PEOPLE KNEW THAT ONE DAY THEIR CLUSTER WOULD DIE UNDER 7 YEARS THEY WOULD RATHER PLACE THEIR INVESTMENT IN A VEHICLE ELSEWHERE. IF I WAS STATIONED STATESIDE WHEN THIS PROBLEM STARTED 2 1/2 YEARS AGO; I WOULD HAVE HAD THE DEALER TAKE CARE OF IT. //SIGNED// CONCERNED OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228697May 22, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE RECOMMENDED TOO HIGH. I BOUGHT A NEW 2007 GMC SIERRA 2500HD DIESEL CREW CAB LONG BED. AND THE REQUIRED TIRE PRESSURE FRONT IS 60PSI. THE REQUIRED REAR IS 80 PSI. COLD. THE DIAGNOSTICS ON DASH WARN YOU WHEN THE PRESSURE IS HIGH OR LOW BY 2LBS. THE PART THAT BOTHERS ME IS I PRIMARILY DRIVE THE TRUCK EMPTY AND IT IS VERY SQUIRRELLY AND HARD RIDING WHEN EMPTY AND TIRES AT 80 PSI. ESPECIALLY IN WET WEATHER. THE OTHER THING THAT BOTHERS ME IS THE TIRES ARE SIZE 245 75 R 16 E DESIGNED FOR NO MORE THAN 80 PSI COLD. THERE IS NO ROOM TO ALLOW LOWERING TIRE TO A SAFE PRESSURE WHEN TRUCK IS EMPTY. THE ONLY OTHER SOLUTION IS TO ADD WEIGHT TO THE BED OF THE TRUCK TO PUT TRACTION TO REAR TIRES AND I DON'T THINK THAT IS REALISTIC. BEFORE SOMEONE HAS AN ACCIDENT TRYING TO OBEY THE LABEL MAYBE THIS LABEL AND DIAGNOSTICS SHOULD BE CHANGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228266May 20, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, WHEELS
TL*THE CONTACT OWNS A 2001 GMC SIERRA C3. WHEN THE VEHICLE APPROACHES A STOP, THE ABS GRAB AND MAKE IT HARDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THIS FAILURE OCCURRED ONE YEAR EARLIER WHILE DRIVING AT ANY SPEED. THE EMERGENCY BRAKE ALSO FAILED, WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. A LOCAL MECHANIC INFORMED HIM THAT THE WHEEL SENSORS POSSIBLY NEEDED TO BE CLEANED OR REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE REPAIRS WOULD COST APPROXIMATELY $1,500. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 47,000. UPDATED 06/25/08. *LJ UPDATED 06/25/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228306May 20, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE SIDE MIRRORS FAIL TO AUTOMATICALLY TILT DOWNWARDS WHEN THE VEHICLE IS PLACED INTO REVERSE. THE COMPONENT IS A SAFETY OPTION ON THE VEHICLE. GM STATED THAT THEY DID NOT HAVE A PROGRAM TO REPAIR THIS FAILURE. THE CURRENT MILEAGE WAS 23,000 AND FAILURE MILEAGE WAS 5. UPDATED 06/09/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228188May 19, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF ON THREE SEPARATE OCCASIONS WITHOUT WARNING AND HAD TO BE RESTARTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING). THE CURRENT MILEAGE WAS 60,520 AND FAILURE MILEAGE WAS 60,515. UPDATED 06/09/08 *BF THE CONSUMER STATED THE PROBLEM WAS DIAGNOSED AND THE CRANKSHAFT SENSOR WAS REPLACED. UPDATED 06/09/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227587May 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227213May 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS PEGGED AT 120MPH AND STOPS AT 30MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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