GMC Sierra Complaints

15,732 consumer complaints on file.

#10324297April 7, 2010
TIRES
TL*THE CONTACT OWNS A GMC 2008 SIERRA 1500. THE VEHICLE HAD MICHELIN AMERITRAC TIRES, TIRE SIZE P245-70-R17. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AND THE ROAD PERFORMANCE WAS ROUGH WITH A NOISE COMING FROM THE TIRES. THE SNOW AND MUD TIRES WERE PREVIOUSLY PURCHASED AT THE DEALER. THE FAILURE MILEAGE WAS 8,900. THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324328April 7, 2010
SERVICE BRAKES, HYDRAULIC
FRONT INNER BRAKE PADS SEIZED INTO CALIPERS, CAUSING FRONT WHEELS TO DRAG AND SKIP. FACTORY CALIPERS ORIGINAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324044April 6, 2010
SERVICE BRAKES, HYDRAULIC
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324047April 6, 2010
SERVICE BRAKES, HYDRAULIC
2005 GMC SIERRA 1500 EXT CAB 4X4 33K MILES ALL BRAKE LINES ARE ROTTED AND ONE HAS A HOLE. PEDAL WENT TO THE FLOOR AND ALMOST DIDN'T STOP IN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323777April 5, 2010
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL
A/C & HEATER FAN CONTROL AND PASSENGER AIR BAG RESISTER/CONNECTOR FOUND UNDER THE PASSENGER DASH, POSSIBLE FIRE AND SAFETY ISSUES IF VEHICLE IS PARKED IN A GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323574April 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 GMC DIESEL WITH ALLISON TRANSMISSION...LINES TO TRANSMISSION COOLER LEAKING. IT IS A FIRE HAZARD...FROM WHAT I READ ON THE INTERNET IT HAS BEEN A PROBLEM WITH ALL THE TRANSMISSION LINES INSTALLED ON THIS TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323424April 1, 2010
STEERING
I HAVE 2 GM PRODUCTS, A 1996 CHEVY IMPALLA & A 2003 GMC TRUCK. BOTH HAVE THE SAME PROBLEM. AT VARIOUS TIMES AND WITHOUT NOTICE THE POWER STEERING WILL LOCK UP AND WON'T TURN FOR A BRIEF TIME. AFTER A FEW SECONDS IT WILL GO BACK TO NORMAL. ALSO IF YOU ARE STANDING STILL AND TRY TO TURN TO THE LEFT THE WHEEL IS VERY HARD TO TURN OR WON'T TURN AT ALL. FORTUNATELY THIS HAS NOT CAUSED AN ACCIDENT OR INJURY, BUT I COULD SEE A SITUATION WHERE UNDER THE WRIGHT CONDITIONS THIS COULD BE LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323040March 31, 2010
SEATS
I HAVE A 2000 GMC SIERRA WITH ALL POWER SEATS. THE SEAT BACK IS STUCK IN THE RECLINE POSITION WONT RETURN. THIS HAPPENED A FEW YEARS BACK. I HAD BROUGHT TO THE DEALER AS SOON IT HAPPENED .THEY CHARGED ME $84.00 TO TELL ME THAT I NEEDED A NEW SEAT THAT COST AROUND $950. WELL I HARDLY USED THE SEAT TO MAKE THE GEAR STRIP. I AM NOT A MECHANIC,BUT THE SEAT WORKS FINE EXCLUDING THE SEAT BACK. I COULD NOT AFFORD THE NEW SEAT AT THE TIME SO THE DEALER WAS ABLE TO BRING IT BACK TO A NORMAL DRIVING POSITION.SINCE THEN MY YOUNG SON HAS PLAYED WITH THE CONTROLS AND RECLINED IT TO AN UNSAFE POSITION. CONSIDERING THIS IS ACTUALLY WHERE THE CONTROLS OF A MOTOR VEHICLE ARE LOCATED I WOULD CALL THIS UNSAFE, NOT TO MENTION A REAR END COLLISION WOULD CAUSE A SERIOUS INJURY DUE TO THE FACT THAT THE SEAT IS IN AN UNWANTED RECLINED POSITION.,MAKING THE SUPPORT AND HEAD REST USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323063March 31, 2010
ELECTRICAL SYSTEM
ENGINE SHUTS DOWN, "SERVICE BRAKE SYSTEM" MESSAGE APPEARS IN DISPLAY, ABS LIGHT ILLUMINATES. SINCE ENGINE SHUTS DOWN, LOSE STEERING AND BRAKING. LATEST INCIDENT OCCURED ON HIGHWAY DURING RUSH HOUR. THIS ALSO HAPPENED FIRST YEAR I OWNED THE VEHICLE (I BOUGHT IT NEW), THEY REPLACED THE UNDERHOOD FUSE BOX. THIS HAPPENED AGAIN ON MARCH 13. THEY REPLACED A BLOWN PCM FUSE AND SAID THEY COULD FIND NOTHING WRONG. WHEN IT OCCURED ON 3/29, I REPLACED THE FUSE 5 TIMES TO TRY AND GET OFF THE FREEWAY. AFTER EACH TIME IT WAS REPLACED, I COULD DRIVE 1-2 MILES BEFORE IT WOULD BLOW AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321910March 25, 2010
TIRES
2007 GMC SIERRA WITH GENERAL AMERITRAC P245/70R17 TIRE WEAR. GM HAS A TSB # OF PIT4193D DATED JAN 2 2008 THAT STATES THEIR IS A PROBLEM WITH TIRES DOT#,S STARTING WITH P5 LAST FOUR #'S 4406 OR LATER, AND A3 WITH LAST FOUR OF 4506 OR LATER. MODELS INCLUDED IN TSB ARE CHEVROLET AND GMC TRUCKS FROM 2005 TO 2007 DOCUMENT # 2046749. CALLED DEALER AND TALKED TO SERVICE MANAGER. THE FIRST THING HE SAID WAS (THATS ALL THE LIFE YOU CAN GET OFF THIS TIRE). WHY ARE THEY DOING A RECALL ON THIESE TIRES? DO PEOPLE HAVE TO GET INJURED OR KILLED FIRST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321511March 23, 2010
SERVICE BRAKES, HYDRAULIC
PREMATURE FAILURE OF BRAKE LINES DUE TO ACCELERATED CORROSION. ALL METALLIC PORTIONS OF BRAKE LINES EXHIBITING SEVERE CORROSION ALONG TOTAL LENGTH AND LOSS OF THICKNESS TO THE POINT OF FAILURE. HAVE INSPECTED 6 OTHER TRUCKS OF SAME YEAR AND MODEL AND ALL EXHIBITED SIMILAR DEGREE OF CORROSION. IT IS OBVIOUS THAT BRAKE LINE MATERIAL OF CONSTRUCTION IS DEFICIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321453March 22, 2010
SERVICE BRAKES, HYDRAULIC
09/2009 ' BEGAN TO HEAR FRONT BRAKES INTERMITTENTLY SQUEAKING WHEN I APPLIED BRAKES. 10/2009 - TOOK VEHICLE TO MIDAS FOR INSPECTION. TECHNICIAN DISCOVERED BOTH FRONT AND REAR BRAKES WERE WORN DOWN NEEDED TO BE REPLACED, TRUCK HAD APPROXIMATELY 19,000 MILES PAID FOR BOTH FRONT AND REAR BRAKES TO BE REPLACED. 2/2010 ' WENT TO LOCAL MOUNTAINS (BIG BEAR) FOR THE DAY WITH MY FAMILY. WHILE COMING DOWN THE MOUNTAIN I NOTICED MY BRAKE PEDAL STARTING TO GET SOFT. PULLED OVER ONTO A TURN OUR POINT AND NOTICED MY FRONT DRIVER'S SIDE WHEEL WAS SMOKING. PLEASE MY HANDS CLOSE TO THE WHEEL AND FELT HEAT COMING FROM THE BRAKES, DID THE SAME ON THE PASSENGER'S SIDE WITH THE SAME RESULTS. WAITED 30-40 MINUTES FOR THEM TO COOL DOWN. TESTED BRAKING IN THE TURN OUR AND PROCEEDED HOME. 2/2010 (THE NEXT DAY) ' TOOK TRUCK BACK TO MIDAS (WITH APPROXIMATELY 24,000 MILES) FOR THEM TO INSPECT. THE TECHNICIAN NOTICED THE DISK WERE 'BLUE' AND RECOMMEND THEY BE REPLACED. HE ALSO SHOWED ME THE RUBBER BOOTS THAT WERE MELTED ON THE DRIVERS SIDE DUE TO THE EXTREME HEAT THAT WAS GENERATED. I REQUESTED THAT MIDAS CHANGE THE BRAKES (WHICH THEY DID) AND PURCHASED NEW ROTORS AS THE TECHNICIAN HAD ADVISED AND THEY ALSO EXCHANGED THE BRAKE FLUID. I HAD PLANNED ON TAKING THE TRUCK TO THE DEALER TO HAVE THE DRIVER'S SIDE CALIPER REPLACED. 2/2010 (THE FOLLOWING WEEKEND) I TOOK THE VEHICLE TO FOOTHILL RANCH CHEVROLET AND EXPLAINED THE EVENTS LEADING UP TO MY VISIT. I EXPLAINED TO THE SERVICE ADVISOR THAT THE DRIVER'S SIDE CALIPER BOOTS WERE BURNT AND I WANTED THEM REPLACED. HE NOTICED MY CONCERNS AND TOOK MY VEHICLE. 2/2010 ' (THE FOLLOWING WEDNESDAY) RECEIVED CALL TRUCK WAS READY AND PICKED UP AND THAT MY CALIPER HAD NOT BEEN REPLACED AS IT WAS FOUND TO BE IN ACCEPTABLE WORKING ORDER EVEN WITH BURNT BOOTS. 3/2010 ' CALLED 800-222-1020 (GM CUSTOMER LINE) INCIDENT # 71-814348680 TO LODGE A COMPLAINT AND ASK FOR MY DRIVERS SIDE CALIPER TO BE REPLACED. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321261March 21, 2010
STEERING
ON MARCH 8,2010 I TOOK MY CAR THAT I BOUGHT 2 YEARS AGO TO AN OFFICIAL EMISSIONS INSPECTION STATION; THE VEHICLE FAILED. AT THIS TIME I WAS GIVEN A SET OF RECALL PAPERS 09014 SPECIAL COVERAGE ADJUSTMENT ENGINE CONTROL MODULE- EMISSION RELATED REPROGRAMMING THAT EXPLAINED WHAT THE PROBLEM WAS. IN THE MEAN TIME I TOOK THE CAR TO GM . THEY TOLD ME IT WOULD COST $125 TO DIAGNOSE THE PROBLEM BY THE TIME THEY WERE DONE I HAD A BILL FOR $280 AND TOLD IT WOULD COST OVER $1000TO FIX THE CAR SO THAT COULD PASS (THEY NEED TO REPLACE THE STEERING COLUMN TO RECEIVE COMMUNICATION I SEE THERE IS A RECALL ON THAT) I WANT TO STATE THAT I SHOWED THE WORKERS AT GM THE PAPERS SHOWING WHAT THE PROBLEM WAS BUT I WAS TOLD THAT WAS NOT THE PROBLEM AND THEY THEN TOLD ME IF I WANT IT FIXED I WOULD HAVE TO PAY FOR IT.THIS OCCURRED AFTER I SIGNED A PAPER ALLOWING THEM TO "LOOK" AT THE CAR . I NEED SOMEONE IN AUTHORITY TO HELP ME FIND OUT THIS PROBLEM SHOULD HAVE BEEN TAKEN CARE OF BY GM AND WHETHER OR NOT THE ACTION OF GM WAS FRAUDULENT. THANK YOU TOOK THE VEHICLE INSPECTION TO THE STATE OF CONNECTICUT ON 3/19/2010 AND IT PASS INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321168March 20, 2010
SERVICE BRAKES, HYDRAULIC
AFTER PUTTING IN NEW BRAKE PADS AND BRAKE ROTORS ON MY 1999 GMC SIERRA 1500 PICKUP TRUCK, I LOST PRESSURE TO THE BRAKE PEDAL. AFTER CHECKING FOR RECALLS AND HAVING MORE THEN ONE CERTIFIED MECHANIC TRY TO SOLVE THE ISSUE I WAS TOLD THE EHCU ( ELECTRO-HYDRAULIC CONTROL UNIT) WAS NOT WORKING. THE COMPANIES TOLD ME THAT IT WAS A COMMON ITEM TO GO BAD ON ALL TRUCKS 1999 AND NEWER. THERE ARE NO RECALLS ON THEM AND THEY ARE A DEALERSHIP ITEM. THE COST OF A NEW ONE IS $1,068.00. BEING THAT THIS ITEM IS A COMMON PROBLEM AND THE PRICE BEING SO EXPENSIVE WHEN THE VEHICLE IS 10 YRS OLD, I FEEL THE PRICE OF THE UNITS SHOULD BE EITHER RECALLED OR LOWER IN PRICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320605March 18, 2010
PARKING BRAKE, WHEELS
I HAVE A 2000 GMC SIERRA PICKUP WITH DISC BRAKES ON ALL FOUR WHEELS. THE PARKING BRAKE IS A HORSESHOE SHAPED BRAKE SHOE THAT IS TO GRAB A BRAKE DRUM DESIGNED INTO THE REAR WHEEL ROTOR. I HAVE USED THE PARKING BRAKE ABOUT FIVE TIMES( EXAGGERATED) IN THE LIFE OF MY TRUCK. WHEN THE BRAKE FAILED TO HOLD I THOUGHT NOTHING OF IT, AS I RARELY USED IT. RECENTLY ON AN UNRELATED REPAIR I HAD OCCASION TO REMOVE AND INSPECT MY REAR ROTORS. THE BRAKE SHOE FOR THE PARKING BRAKE REPOSITIONED ITSELF AND HAS BEEN RUBBING ON THE BRAKE DRUM PORTION OF THE ROTOR CAUSING IT TO WEAR THE LINING OF THE DRUM . VERY LITTLE WEAR OCCURRED TO THE PARKING BRAKE SHOE. THE DESIGN OF THE SHOE ITS POSITION ON THE DRUM CREATED A BASIN WEAR PARTICLES ACCUMULATED INSIDE THE WORN AREA OF THE DRUM CREATING EVEN FASTER WEAR TO THE SURFACE. AFTER 180000 MILES ON MY VEHICLE I HAVE THE ORIGINAL DISC BRAKE PADS IN RELATIVELY GOOD SHAPE AND IF I HADN'T HAD THE OTHER REPAIR TO PERFORM I WOULD NOT HAVE REMOVED THE DIC BRAKE ROTOR ON THE REAR WHEELS TO LEARN THAT ABOUT HALF OF THE DRUM MATERIAL HAD BEEN WON THROUGH ON ONE SIDE AND LESS SO ON THE OTHER SIDE. I WAS NOT SUBJECT TO RECALL 05042B (NHTSA ACTION NUMBER EA04011) AND I WAS NOT AWARE OF THE PREVIOUS ISSUE WITH THE PARKING BRAKES. IF I CONTINUED TO USE THE VEHICLE IN UNADULTERATED MANNER MY WHEEL ROTOR WOULD WEAR THROUGH AND THE WHEEL FALL OFF AT A TIME OF ITS OWN CHOOSING.. I SPOKE WITH MY LOCAL CHEVROLET DEALER AND ASKED ABOUT APPLICABLE RECALLS REGARDING THE PARKING BRAKE ON THE PICKUPS AND HE TOLD ME THAT HE KNEW OF NO SUCH ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320608March 18, 2010
VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL ON THE PICKUP HAS AND STILL DOES STICK WHEN TRYING TO ACCELERATE SLIGHTLY/SLOWLY FORWARD OR BACKWARD AS IN PARALLEL PARKING. THE PROBLEM IS WORSE IN HOT WEATHER. THE DEALER, DURING WARRANTY PERIOD, TOLD ME THEY FOUND NO DEFECT AND KNEW OF NO DEFECT. I LEFT IT GO. MY FRIEND WHO OWNS A SATURN SEDAN TOLD ME HE HAS THE SAME PROBLEM WITH THE ACCELERATOR STICKING DURING SMALL MANEUVERS. I HAVE JUST READ THAT THERE ARE TWELVE COMPLAINTS SIMILAR TO MY ISSUE THAT HAVE BEEN REPORTED TO YOUR AGENCY. I AM REPORTING THE SAME AT PRESENT THOUGH THE PROBLEM HAS BEEN ONGOING FOR TEN YEARS. IT MAKES CLOSE PARKING DIFFICULT AND I TRY TO AVOID THE SITUATION BECAUSE OF SUCH. I HAVE ALMOST CRASHED MANY TIMES BECAUSE OF THE AMOUNT OF OVERPRESSURE TO THE ACCELERATOR TO MAKE THE TRUCK MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320372March 17, 2010
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNED A 2005 GMC 3500 TRUCK. THE CONTACT STATED THAT THE VEHICLE WAS PARKED OUTSIDE HIS HOME WITH THE ENGINE SHUT OFF. WHILE INSIDE THE HOME, HE HEARD AN UNUSUALLY LOUD EXPLOSION. UPON FURTHER INSPECTION, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE FIRE WAS EXTINGUISHED AND THE DEALER WAS CONTACTED ACCORDINGLY. THE DEALER STATED THAT THEY WOULD FURTHER INVESTIGATE FAILURE AND HAVE FAILED TO DO SO. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR HER YEAR, MAKE AND MODEL DESCRIBING THE POTENTIAL FOR A VEHICLE FIRE BUT WAS UNAWARE IF HER VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 30,000. ACCORDING TO THE FIRE REPORT, THE FIRE WAS MOST LIKELY CAUSED BY A POWER STEERING FLUID LEAK IN THE LEFT FRONT ENGINE COMPARTMENT AT THE POWER STEERING FLUID LINES OR LINE CONNECTION. UPDATED 05/17/10. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10320528March 17, 2010
SERVICE BRAKES, HYDRAULIC
EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320111March 16, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 GMC SIERRA 2500 HD. THE CONTACT STATED HER SPEEDOMETER WAS INCORRECTLY READING 16.2 MPH AND THEN THE SPEEDOMETER BECAME COMPLETELY INOPERABLE. THE CONTACT STATED THAT THE SPEEDOMETER WAS CURRENTLY DISPLAYING A ERROR MESSAGE. AN AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURES. THE ESTIMATED REPAIR COST WAS $1,000. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 71,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320324March 16, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE PEDAL ON 1999 GMC SIERRA TRUCK WENT TO THE FLOOR. BUSTED BRAKE LINE. UPON INSPECTION FOUND ALL LINE ARE BADLY RUSTED AND CORRODED. THE INTERNET IS FULL OF COMPLAINTS FROM OTHERS WITH THIS SAME PROBLEM. HAVE NEVER SEEN SUCH CORROSION ON ANY VEHICLES I HAVE OWNED BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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