GMC Sierra Complaints

15,732 consumer complaints on file.

#10378718January 26, 2011
SEAT BELTS
I HAVE A COMPLAINT ON THE SEAT BELTS IN MY TRUCK. IT IS A 2009 GMC 2500HD. WHEN MERGING WITH TRAFFIC FROM A RAMP WHEN YOU NEED TO SLOW DOWN AND LOOK FOR YOUR MERGE SPOT THE SEAT BELT PINS YOU BACK TO THE BACK OF THE SEAT, PUTTING YOUR SIGHT OF VIEW IN THE BLIND SPOT. TO RELEASE YOURSELF YOU HAVE TO PUSH YOURSELF BACK FARTHER TO RELEASE THE SEAT BELT. I TOOK IT TO THE DEALER AND THEY PUT IT ON THEIR COMPUTER AND THERE WERE NO CODES, SO THERE WAS NOTHING THEY COULD DO. I TOLD THE SERVICE WRITER THIS CAN'T BE RIGHT, AND HE SAID I WASN'T THE ONLY PERSON COMPLAINING ABOUT THIS. THIS MAKES IT DANGEROUS NOT ONLY THE PEOPLE ON THE LANE I?M GOING TO MERGE TO, BUT ALSO PEOPLE BEHIND ME. I AM NOT BRAKING HARD FOR THIS TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378880January 26, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2001 CHEVROLET TRUCK WITH A 4.3 LITER V6 ENGINE AND A 2002 GMC SIERRA 1500 HD WITH A 6.0 LITER V8 ENGINE AND BOTH OF THEM HAVE FUEL GAUGE PROBLEMS. THE FUEL GAUGE IS VERY ERRATIC AND HARDLY EVER ACCURATE. I WAS GOING ABOUT 70 MPH AND SHOWED 1/2 TANK OF GAS AND ALL OF A SUDDEN RAN OUT OF GAS IN THE 2002 MODEL. THE 2001 MODEL IS NEVER ACCURATE. I HAVE TO CARRY SPARE GAS WITH ME EVERYWHERE. ON THE INTERNET, THERE ARE THOUSAND AND THOUSANDS OF OTHER PEOPLE COMPLAINING ABOUT THE SAME PROBLEMS IN NUMEROUS CHAT LOGS. GM SHOULD RECALL THESE VEHICLES AND DO SOMETHING ABOUT THIS MAJOR DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378558January 25, 2011
ELECTRICAL SYSTEM
OVER THE PAST 3 YEARS LIGHTED ODOMETER AND DRIVE DISPLAY FLICKER ON AND OFF. NOTICED THAT DISPLAY WOULD NOT WORK IN COLD TEMPS. APPROXIMATELY 6 MONTHS AGO LOST ALL DISPLAY. VEHICLE HAS APPROXIMATELY 96000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378522January 24, 2011
SERVICE BRAKES, AIR
THE ABS LIGHT COMES ON AND THE TRUCK DOES NOT MAKE A COMPLETE STOP. THE ANTILOCK BRAKES DUE NOT WORK AND TRUCK TENDS TO GLIDE. IT DOES THIS WEEK AFTER WEEK. I AM TIRED OF HAVING MY TRUCK DIAGNOSED AND THEY CAN'T FIND THE PROBLEM. I HAVE COME SO CLOSE TO HAVING SEVERAL ACCIDENTS BECAUSE OF THIS ANTILOCK BRAKES THAT MAKE MY BRAKES GO OUT. I HAVE TO SHIFT THE TRUCK TO PARK AND TURN OFF COMPLETELY. THE BRAKE PEDAL GOES DOWN ALL THE WAY AND EMERGENCY BRAKE DOES NOT WORK EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378349January 23, 2011
SERVICE BRAKES, HYDRAULIC
THREE BRAKE LINES RUPTURED SIMULTANEOUSLY CAUSING AN INABILITY TO STOP THE VEHICLE. THE CAUSE OF FAILURE WAS RELATED TO AN EXTENSIVE AMOUNT OF CORROSION ON ALL OF THE BRAKE LINES ON THE VEHICLE. COMPLETE REPLACE IS NECESSARY. THERE IS A REGIONAL RECALL ON THIS EXACT ISSUE BUT DOES NOT INCLUDE MY STATE. THERE ARE CONSIDERABLE REPORTS OF THIS FAILURE ACROSS THE COUNTRY BUT GM AND EVEN WORSE NHTSA FAILS TO FORCE A NATIONWIDE RECALL OF THIS POTENTIALITY DEADLY FAILURE. A SIMPLE SEARCH OF THE INTERNET WILL PROVE THIS DEFECT IS NOT CONSTRAINED TO ONLY THE RUST BELT STATES. MY '66 CHEVY STILL HAS THE ORIGINAL BRAKE LINES WITH NO SIGNS OF DEGRADATION HOWEVER MY '02 GMC REQUIRES THE REPLACEMENT OF ALL METAL LINES ON THE VEHICLE. THE EXISTENCE OF A CURRENT REGIONAL RECALL PROVES THAT GM ADMITS TO THE PROBLEM! THIS FAILURE NEEDS TO BE CORRECTED NATIONWIDE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378144January 21, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2005 GMC SIERRA. THE CONTACT STATED THAT THE SPARE TIRE CABLE WOULD NOT RELEASE THE TIRE AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SPARE TIRE HOUSING UNIT WAS REMOVED IN ORDER TO CUT THE CABLE HARNESS WHICH ALLOWED THE TIRE TO DETACH. THE CONTACT WAS IN THE PROCESS OF REPLACING THE SPARE TIRE HOUSING UNIT. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378161January 21, 2011
VISIBILITY, STRUCTURE
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE SEAL AROUND THE TOP OF THE WINDSHIELD WAS LEAKING WATER INTO THE VEHICLE ON THE PASSENGERS SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WOULD COST $250 TO INSPECT THE LEAK. HE DID NOT HAVE THE DEALER INSPECT OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,000. UPDATED 3/7/11 *CN UPDATED 03/14/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378175January 21, 2011
ELECTRICAL SYSTEM
I CONTINUE TO BE ANNOYED BY A CONDITION I EXPERIENCE WITH THE GMC VEHICLE I PURCHASED NEW THREE YEARS AGO. THE PROBLEM IS ONE THAT THE DEALER DOES NOT HAVE A REMEDY FOR. THE SPECIFIC PROBLEM IS THAT WHEN THE VEHICLE IS PARKED OVERNIGHT OR WHEN IT IS PARKED IN THE SHADOWS, THE INSTRUMENT PANEL IS NOT LIGHTED WHEN ONE DRIVES AWAY SOMETIMES FOR PERIODS OF UP TO THIRTY TO FORTY-FIVE MINUTES. THIS BECOMES PARTICULARLY IRRITATING IN THE CASE OF THE RADIO WHICH CANNOT BE READ FROM THE DRIVER'S POSITION. ONLY AFTER THE VEHICLE HAS BEEN IN THE BRIGHT SUN FOR SOMETIMES AS LITTLE AS TEN AND OFTEN AS MUCH AS FORTY-FIVE MINUTES WILL THE DASH LIGHTS KICK IN TO WHERE THEY ARE EASILY READABLE. I FIND THIS CONDITION A POTENTIAL HAZARD IN THAT PEOPLE MAY BE STRETCHING TO READ THEIR RADIO OR MAY NOT BE ABLE TO ADEQUATELY VIEW THEIR INSTRUMENTAL PANEL OTHERWISE. THE PROBLEM SEEMS TO BE A DESIGN ERROR. WHAT APPEARS TO BE AN ELECTRIC EYE OR SIMILAR DEVICE IS IN THE SHADOW OF THE WINDSHIELD WIPER ASSEMBLY OR THE PILLAR ON THE PASSENGER SIDE. WHAT HAPPENS THEN IS WHEN THE ELECTRIC EYE IS IN FULL SUN, IT EVENTUALLY SEEMS TO FIND WHERE IT IS AT AND THE LIGHTING IN THE DASH IS INCREASED. IT SEEMS THAT BECAUSE THIS IS A DANGEROUS CONDITION MUCH IN THE WAY OF CELL PHONES, GM OUGHT TO BE MADE TO RECALL AND/OR OFFER A REMEDY TO THE CONSUMER. I FIND THIS COMMENT BEING MADE BY FELLOW OWNERS OF GMC AND CHEVROLET PICK-UP TRUCKS. THE PROBLEM THEN IS NOT ONLY MINE. HOW WIDESPREAD IS IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379149January 21, 2011
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING I HAD MY BRAKES FAIL, THE PEDAL WENT TO THE FLOOR. IT WAS A RESULT OF A BROKEN STEEL BRAKE LINE UNDER THE DRIVERS SEAT. WHAT I FOUND WHEN I LOOKED UNDER THE TRUCK WAS ALL THE LINES THAT WENT TO THE ABS UNIT WERE BADLY RUSTED. ONE OF MY COWORKERS HAD THE SAME PROBLEM ON HIS 2001 GMC SUBURBAN BUT HE CHUCKED IT UP TO ALL THE CAMPING TRIPS HE WENT ON WHERE HE LEFT HIS TRUCK PARKED OFF ROAD. MY TRUCK HOWEVER ONLY HAS 30,000 MILES AND IT HAS NEVER BEEN TAKEN OFF ROAD. I ALSO FLUSH THE BRAKE FLUID ONCE A YEAR AS PREVENTATIVE MAINTENANCE, SO THEY CAN'T CLAIM THEY RUSTED FROM THE INSIDE OUT. I DRIVE MY TRUCK EVERY DAY TO WORK ABOUT ONE MILE AWAY. MY DRIVEWAY IS PAVED AND THE PARKING LOT AT MY PLACE OF WORK IS ALSO PAVED. I DON'T PULL ANY HEAVY TRAILERS OR DO ANYTHING ELSE THAT WOULD CONTRIBUTE TO THE LINE FAILURE. I AM NOT PUTTING DOWN GM PRODUCTS BECAUSE ALL MY VEHICLES ARE GM VEHICLES INCLUDING TWO ANTIQUES. ONE A 1955 CHEVY WHICH HAD ORIGINAL BRAKE LINES UNTIL I DID A DISC BRAKE CONVERSION SEVERAL YEARS BACK. THE OTHER A 1970 CHEVELLE WHICH IS CURRENTLY A RESTORATION PROJECT BUT THE LINE ARE STILL ORIGINAL. THERE IS OBVIOUS A PROBLEM WITH THE MATERIAL USED TO MAKE THESE LINES. I WAS RESEARCHING THE PROBLEM ONLINE AND IT APPEARS THAT THERE ARE TO MANY OTHER PEOPLE WITH THE SAME PROBLEM. ALSO GM NO LONGER SELLS THE LINES WHICH MAKES IT A MUCH MORE TROUBLESOME REPAIR. I ALSO DON'T OWN A BOAT, JET SKI OR ANYTHING ELSE THAT WOULD REQUIRE ME TO PUT MY VEHICLE IN SALT WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378952January 20, 2011
UNKNOWN OR OTHER
THE WINDSHIELD AND THE SIDE WINDOWS OF MY NEW 2010 GMC SIERRA 1500 WT, HAVE AN EXTREME TENDENCY TO FOG OVER IN TEMPERATURES NEAR THE FREEZING POINT. I HAVE READ, AND OBSERVED, THAT THE AC COMPRESSOR BECOMES AUTOMATICALLY DISABLED WHEN THE OUTSIDE TEMPERATURE GETS NEAR THE FREEZE ZONE (I THINK THE ACTUAL THRESHOLD IS SOMEWHERE AROUND 40 DEGREES F). WITH THE AC DISABLED, THE DEFROST MODE CANNOT KEEP THE WINDOWS CLEAR. THE PROBLEM IS MAGNIFIED WHEN THERE ARE TWO OR THREE INDIVIDUALS IN THE CAB. AT THAT POINT, IT IS EXCEEDINGLY DIFFICULT TO CLEAR THE SIDE WINDOWS, EVEN TO THE POINT THAT FROST FORMS ON THE INSIDE WINDOW SURFACE! VERY RECENTLY, WHILE TRAVELING TO WORK DURING MY 40 MILE COMMUTE, I WAS RUNNING THE AC, WITH THE TEMP CONTROL SET TO A COMFORTABLE LEVEL AND THE BLOWER ABOUT THE MEDIUM SETTING AND FLOWING THROUGH THE MAIN VENTS. THE OUTSIDE TEMPERATURE WAS, APPARENTLY, HOVERING NEAR THE POINT WHERE THE ELECTRONICS DISABLE THE COMPRESSOR. THE WINDSHIELD AND BOTH SIDE WINDOWS FOGGED OVER SUDDENLY. I NOTICED THE AC LIGHT WAS OUT, SO I SWITCHED TO DEFROST MODE AND HI BLOWER. THE WINDSHIELD DID CLEAR IN ABOUT A MINUTE OR TWO, BUT ALL OF THAT HAPPENED WHILE DRIVING DOWN THE TURNPIKE AT 70 MPH. THIS SEEMS TO BE A SIGNIFICANT SAFETY CONCERN....AT LEAST FOR ME AND MY FAMILY. IF THE AC COMPRESSOR HAD STAYED ENABLED, THIS WOULD NEVER HAVE HAPPENED. IT IS VERY DIFFICULT TO STOP CONDENSATION BUILDUP IF YOU CANNOT RUN THE AC TO DRY THE CABIN AIR. THIS DESIGN CONFIGURATION SEEMS TO PRESENT AN ISSUE OF SAFETY. I AM NOT SURE IF IT IS JUST THIS PARTICULAR MODEL. I SUSPECT SO, SINCE IT IS THE BASE MODEL TRUCK. WE HAVE A 2011 GMC TERRAIN, WHICH DOES NOT PRESENT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378955January 20, 2011
ENGINE AND ENGINE COOLING
THE ENGINE SHUTS OFF AFTER IT WARMS UP. THIS CAN HAPPEN AT ANY TIME AND ANY SPEED. AFTER WAITING APPROX. 2 MINUTES IT WILL START AGAIN AND RUN FINE FOR THE REST OF THE DAY. NO CHECK ENGINE LIGHTS OR DIAGNOSTIC CODES ARE AVAILABLE. THERE IS A RECALL FOR THE 2001 MODELS (CAMPAIGN ID # 07V521000). THIS PROBLEM ALSO EXTENDS INTO NEWER MODEL YEARS. MINE WAS MANUFACTURED IN 1/02
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378035January 20, 2011
EXTERIOR LIGHTING
RIGHT REAR TAIL LIGHT ASSEMBLY FELL OFF - FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378069January 20, 2011
TIRES, TIRES:SIDEWALL
I OWN A 2009 GMC SIERRA 2500 PICKUP WITH 12,000 MILES. AS I WAS DRIVING TO WORK TODAY THE LEFT FRONT TIRE BLEW OUT. THE SIDE WALL OF THE TIRE WAS WHERE THE BLOW OUT OCCURRED. I HAD NOT HIT ANYTHING AND THE TIRE MONITORING SYSTEM HAD NOT COME ON UNTIL AFTER THE TIRE BLEW OUT. THERE IS NO SIGN OF ANY DAMAGE OR REASON FOR THE TIRE SIDE WALL TO FAIL. I WENT TO A BRIDGESTONE DEALER, THEY INSPECTED THE TIRE AND AGREED THERE WAS NO SIGN OF ANY EXTERIOR DAMAGE TO THE TIRE. THEY THEN CONTACTED BRIDGESTONE BY TELEPHONE. BRIDGESTONE STATED THAT THE ONLY ASSISTANCE WOULD BE A 15% DISCOUNT ON A NEW TIRE. I FEEL THAT THIS IN VERY UNFAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378073January 20, 2011
ELECTRICAL SYSTEM
AT 78,000 MILES SPEEDOMETER PEGGED OUT AT 120 MPH. PULLED CLUSTER PANEL AND PUSHED NEEDLE BACK DOWN TO 0. WORKED FINE FOR ABOUT 3,000 MILES. NOW IT IS A EVERYDAY REPAIR. THIS IS A BIG SAFETY CONCERN. I LOVE HOW GM KNOWS WHEN THESE WILL FAIL AT 70,000. GM OR DELPHI SHOULD STEP UP TO THE PLATE AND FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377169January 19, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SMOKE AND LOSE POWER ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL FILTER WAS REPLACED. THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS ADVISED THAT THERE WERE THREE DEFECTIVE FUEL INJECTORS THAT WOULD NEED REPLACING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 06E043000 (FUEL SYSTEM, GASOLINE) YET THE REPAIR DID NOT REMEDY THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,828.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10377943January 19, 2011
SERVICE BRAKES, ELECTRIC
I OWN A 2000 GMC SIERRA Z71 P/U TRUCK. WITH 90043 MILES..I HAVE A PROBLEM WITH MY BRAKE LINES RUSTING OUT CAUSING NO BRAKES. I CALLED A DEALER TO ASK THEM IF THEY HAVE HAD ANY RECALLS OR COMPLAINTS ABOUT THE BRAKE LINES RUSTING OUT.THEY TOLD ME THAT GM IS LOOKING INTO THE PROBLEMS OF THE BRAKE LINES.WHAT ARE THEY WAITING FOR ANOTHER FATALITY? ME AND MY WIFE COULD HAVE BEEN KILLED. I HAVE MY TRUCK SITTING IN GARAGE AWAITING WHAT TO DO. I THOUGHT THAT GMC WERE PROFESSIONALS. I BOUGHT USA, AWAITING REPLY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377941January 19, 2011
VEHICLE SPEED CONTROL
2011 GMC SIERRA 1500 SLE CREW CAB Z71 4X4 COMING OFF OF THE EXPRESSWAY AND COMING TO A STOP AT A TRAFFIC LIGHT I APPLIED BRAKE PRESSURE. THE BRAKE PEDAL WAS UNUSALLY STIFF THEN ALL OF A SUDDEN THE ENGINE REVVED TO OVER 5000 RPM'S AND STARTING TO MOVE FORWARD. I HAD MY FOOT PUSHED FIRMLY ON THE BRAKE AND THE VEHICLE REMAINED REVVING AND MOVING FORWARD. I QUICKLY PUT IT IN PARK AND TURNED OFF VEHICLE. STARTED BACK UP AND NO ISSUES ON REMAINING DRIVE. CRUISE CONTROL WAS NOT ENGAGED. VEHICLE HAS LESS THAN 1400 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376999January 18, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2000 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 5 MPH AND APPLYING PRESSURE TO THE BRAKE PEDAL IT BEGAN TO VIBRATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE REPAIRED OR FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS A RECALL ON THE BRAKES, NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) BUT THE VIN WAS NOT INCLUDED. THE CONTACT STATED THE FAILURE OCCURRED EVERY TIME PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377072January 18, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED ENTIRELY. LUCKILY I HAD AN EMERGENCY BRAKE. 7 BRAKE LINES HAD RUSTED OUT AND HAD TO BE REPLACED. - COST $1076. I HAVE ALSO HAD TO REPLACE MY REAR BRAKES 3 TIMES IN 86000 MILES. FRONT BRAKES WERE REPLACED ONLY ONCE. MECHANIC SAYS THAT PERHAPS THE PROPORTIONING VALUE IS NG. THERE WAS A RECALL BUT GM SAID IT DID NOT INCLUDE MY VEHICLE. I THINK THIS WAS A LIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377095January 18, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN
I HAVE A 2006 GMC SIERRA 2500 WITH THE LBZ DURAMAX AND ALLISON TRANSMISSION. TWO OF THE TRANSMISSION COOLANT LINES BEGAN LEAKING TRANSMISSION FLUID AT THE CRIMP ENDS IN DEC OF 2010. THE TRUCK ONLY HAD 30,000 MILES, BUT WAS THE 36 MONTH WARRANTY PERIOD. SERVICE UNDER WARRANTY WAS DENIED. AN ON-LINE SEARCH REVEALS SEVERAL OTHERS HAVE COMPLAINED ABOUT THIS ISSUE AND THAT THE DEALER INSTALLED OEM REPLACEMENT LINES ARE NO BETTER (DEVELOPING LEAKS SOON AFTER REPLACEMENT), YET NO TSB OR CORRECTIVE ACTION HAS BEEN ISSUED BY GM. LEAKING TRANSMISSION FLUID IS A FIRE AND ENVIRONMENTAL HAZARD. THE LEAKS ARE GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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