GMC Sierra Complaints
15,732 consumer complaints on file.
- #10437294November 25, 2011SERVICE BRAKES, HYDRAULIC
WHILE BLEEDING THE PASS. REAR BRAKES I HAD A VERY SUDDEN LOSE OF PRESSURE ON THE PEDDLE AND THE PEDDLE WENT RIGHT TO THE FLOOR OF THE TRUCK WHEN PRESSED. AFTER LOOKING UNDER THE TRUCK I NOTICED THAT I HAD A BRAKE LINE RUPTURE ALONG THE FRAME UNDER THE DRIVERS SEAT. AFTER FURTHER INSPECTION I REALIZED THAT ALL OF THE BRAKE LINES IN THAT AREA WERE VERY RUSTED AND IN NEED OF REPLACEMENT. LUCKILY I WAS NOT DRIVING THE TRUCK AND NO ACCIDENT OCCURRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436873November 23, 2011SERVICE BRAKES, HYDRAULIC
AT LOW SPEED THE ABS MALFUNCTIONS REGULARLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436559November 21, 2011SERVICE BRAKES, HYDRAULIC
WHILE AT OUR TOWN DUMP ON THE 2ND OF NOVEMBER OF 2011, I PROCEEDED FROM 1 DROP OFF LOCATION TO THE NEXT (AS USUAL), WHEN AS I SLIGHTLY DEPRESSED MY BRAKE PEDAL TO SLOW, THE PEDAL WENT RIGHT TO THE FLOOR. I ALMOST RAN INTO ANOTHER VEHICLE HAD I NOT DEPRESSED MY EMERGENCY BRAKE. THERE WAS NOWHERE TO TURN TO AS VEHICLES WERE EVERYWHERE, "WOW"! NOT KNOWING WHAT WAS WRONG, I CONTINUED TO THE NEXT DROP OFF POINT WITH VIRTUALLY NO BRAKES. I USED THE E-BRAKE AGAIN TO STOP. I TOLD THE DUMP ATTENDANT WHAT JUST HAPPENED AND HE SAID, "THAT'S PROBABLY WHY YOU'RE SPEWING WHAT LOOKS LIKE BRAKE FLUID FROM YOUR LEFT REAR. SURE ENOUGH, UPON INSPECTION THE LINE BLEW. I GOT THE VEHICLE TO THE LOCAL GMC DEALER. LONG STORY SHORT, THEY WANTED $360 TO FIX THE BRAKE LINE. [XXX] THE SERVICE MANAGER SAID IT LOOKS LIKE THE REST OF THE LINES DON'T HAVE MUCH TIME LEFT EITHER. "NOT GOOD!" I GOT THE VEHICLE HOME, CALLED MY SON WHO IS A MECHANIC FOR A LOCAL JEEP DEALER AND HE FIXED THE LAST FOOT OR SO OF THE BRAKE LINE WHERE IT BLEW. HE SAID "DAD COME HERE". HE SHOWED ME UNDER THE HOOD WHERE THE VISIBLE BRAKE LINES ARE VIRTUALLY ROTTED AND PROBABLY READY TO GO. I AM PARTIALLY DISABLED AND OUT OF WORK. I COULDN'T AFFORD TO HAVE THE DEALER REPLACE THE WHOLE BRAKE LINE LET ALONE NOW HAVING TO REPLACE ALL THE LINES! I SAW ON THE INTERNET THAT THIS IS AN ONGOING PROBLEM. WHY IS THERE NO RECALL ON THIS? IF I WERE SOMEWHERE ELSE GOING EVEN FASTER, THIS COULD HAVE BEEN BAD. WHY ARE THE CAR COMPANIES NOT REQUIRED TO USE HIGHER QUALITY/MORE CORROSIVE RESISTANT LINES? YES I UNDERSTAND THAT WOULD RAISE THE STICKER PRICE, BUT FOR A LIFE? THIS IS BRAKES ON SOMETHING THAT ROLLS AT VERY HIGH SPEEDS WE'RE TALKING ABOUT HERE AND NOTHING IS BEING DONE ABOUT IT AS FAR AS I CAN SEE? PLUS MY TRUCK IS LESS THAN 7 YEARS OLD AS WELL AS ALL THESE OTHER VEHICLES AND I HAD ONLY 84,375 MILES ON IT WHEN IT HAPPENED. RECALL? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436566November 21, 2011SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500. THE CONTACT STATED WHILE DRIVING THE SERVICE BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE WITHIN THE BRAKE AND FUEL LINES. THE BRAKE AND FUEL LINES WERE CORRODED WHICH CAUSED THE BRAKE FLUID AND FUEL TO LEAK. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436629November 21, 2011SERVICE BRAKES, HYDRAULIC
WHILE STOPPING AT SLOW SPEEDS ON DRY ROADS MY ABS BRAKES KICK IN CAUSING MY VEHICLE TO TAKE LONGER TO STOP THAN NORMAL. THE BRAKE PEDAL ALSO DROPS TOWARD THE FLOOR CAUSING ME TO THINK I HAVE LOST MY BRAKES COMPLETELY. THIS HAS JUST STARTED,AND HAS HAPPENED TO ME NUMEROUS TIMES. I NEVER NOW WHEN THIS WILL HAPPEN TO ME CAUSING ME TO BE ON EDGE EVERY TIME I HAVE TO STOP. I READ ABOUT THIS PROBLEM WITH GM TRUCKS AND WENT AND SPOKE WITH MY LOCAL DEALER'S SERVICE MANAGER. HE TOLD ME THAT THIS HAS BEEN AN ONGOING PROBLEM FOR YEARS. HE SAID THAT THERE WAS A RECALL ON CERTAIN MODEL YEARS,BUT MY YEAR TRUCK WAS NOT ON THE RECALL LIST. I ASKED HIM HOW IT WAS POSSIBLE THAT GM WOULD LET THE SAME PROBLEM GO ON NEWER YEAR MODELS WHILE FIXING OTHERS? HE SAID HE DID NOT KNOW. I ASKED HIM HOW MUCH IT WOULD COST ME TO HAVE THE SERVICE DEPARTMENT FIX MY TRUCK. HE SAID IT ALL DEPENDS ON WHAT PARTS WERE NEEDED TO MAKE THE REPAIRS,AND COULD COST ME ANYWHERE FROM $150.00 TO $2,000.00. I DON'T UNDERSTAND HOW GM CAN GET AWAY WITH CHARGING SOME CUSTOMERS TO FIX THE SAME PROBLEM THAT HAS BEEN TAKEN CARE OF UNDER RECALLS IN THE PAST. THE SERVICE MANAGER TOLD ME I COULD PULL THE FUSE ON MY ABS SYSTEM AND THE PROBLEM WOULD STOP,OF COURSE DOING THIS WOULD MEAN I WOULD NOT HAVE ABS BRAKES ANY LONGER, OR I COULD WAIT AND SEE IF MY MODEL YEAR MAKES THE RECALL LIST IN THE FUTURE. WHEN I PAY GOOD MONEY FOR A SAFETY ITEM ON MY TRUCK,I EXPECT IT TO LAST LONGER THAN 42,000 MILES,AND I DON'T THINK I SHOULD HAVE TO PLAY RUSSIAN ROULETTE AND DRIVE A TRUCK WITH UNSAFE BRAKES HOPING IT WILL BE PUT ON THE RECALL LIST IN THE FUTURE. THIS PROBLEM NOT ONLY MAKES MY TRUCK UNSAFE FOR ME AND MY FAMILY,IT ALSO MAKES IT UNSAFE FOR EVERYONE NEAR IT AS I DRIVE DOWN THE STREETS,AND HIGHWAYS. PLEASE DON'T LET GM GET AWAY WITH LETTING THIS SAFETY PROBLEM GO UNFIXED JUST BECAUSE MY MODEL YEAR TRUCK IS NOT ON THE RECALL LIST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436465November 19, 2011SERVICE BRAKES, HYDRAULIC
I TOOK MY 2003 GMC SIERRA IN FOR AN INSPECTION, INSPECTION FAILED DUE TO CORRODED BRAKE LINES. WAS INFORMED THAT ALL BRAKE LINES NEED TO BE REPLACED. IS THIS NORMAL? I LIVE IN THE NORTH..THERE SEEMS TO BE A LOT OF RUST/CORROSION ON THE UNDERSIDE OF MY TRUCK AS WELL AS STARTING AROUND THE BODY..AM FACING SPENDING $400-$600 TO REPLACE THE LINES..LOOKING FOR INFO REGARDING THIS TYPE OF PROBLEM.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436353November 18, 2011VISIBILITY
TL* THE CONTACT OWNS A 2004 GMC SIERRA. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER A POSSIBLE SILENT RECALL TO REPLACE THE SUN ROOF GLASS. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT STATED THERE WAS A LEAK IN THE SUN ROOF. THE DEALER WAS NOTIFIED AND MADE AN OFFER TO THE CONTACT AND TOLD THE CONTACT TO SPEAK WITH THE DEALER WHO SOLD HIM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 45,065.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436234November 17, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO DECELERATE, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOORBOARD ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE DRIVER SIDE REAR STEEL BRAKE LINE HAD FAILED. THEY ADVISED HIM THAT ALL BRAKE LINES NEEDED TO BE REPLACED DUE TO THE SEVERITY OF THE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 38,400.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436251November 17, 2011SERVICE BRAKES, HYDRAULIC
BRAKES BLEW OUT COMING DOWN A VERY STEEP HILL. I WAS LUCKY BECAUSE I HAD A TOYOTA IN FONT OF ME SLOWING DOWN BECAUSE OF A SQUIRREL CROSSING THE STREET. I HAD ALSO SLOWED DOWN BUT THEN THE TOYOTA STOPPED AND I WENT TO STOP MY BRAKE LINES BOTH FRONT AND BACK BLEW OUT AND MY PEDAL WENT TO THE FLOOR AND I HAD NO BRAKES AT ALL. THANKS TO THE TOYOTA BEING THERE TO STOP ME OTHER WISE I WOULD HAD A VERY BAD CRASH INTO CROSSING TRAFFIC OR HEAD ON INTO A GUARD RAIL OR TREES. I HAD TO PAY FOR ALL NEW BRAKELINES INSTALLED ON MY TRUCK AND THE DAMAGE TO THE TOYOTA AND MY TRUCK COSTING AROUND 2000.00 DOLLARS PLUS THE INSURANCE OVER 2300.00 FOR THE TOYOTA AND MY FRONT END. NOW IM AFRAID TO DRIVE MY TRUCK. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435639November 15, 2011STRUCTURE:BODY
UNDER CARRIAGE OF TRUCK IS COMPLETELY RUSTED. FRAME, BRAKE LINES, LEAF SPRINGS, BASICALLY EVERYTHING. FUEL TANK LOOKS AS IF MIGHT BREAK OFF AND FALL TO GROUND AT ANY MOMENT AND LEAF SPRING SHACKLES LOOK AS IF MIGHT BREAK AND SPLIT TRUCK IN HALF. ALL DANGEROUS AND SHOULD BE RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435450November 14, 2011EXTERIOR LIGHTING
WHEN I TILT THE STEERING WHEEL IN THE UPWARD POSITION ALL HEADLIGHTS GOES OUT/OFF,AND WHEN I TILTED IT TO THE LOWER POSITION ALL HEADLIGHTS COME ON.THIS IS VERY UNSAFE AND OTHER OWNERS OF THIS SAME VEHICLE NEEDS TO KNOW THE SAFETY RISK INVOLVE.THIS VEHICLE IS AVAILABLE FOR INSPECTION ANYTIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435527November 14, 2011SERVICE BRAKES, HYDRAULIC
I WAS TRAVELING DOWN THE ROAD AT APPROX ~30 MILES AN HOUR APPROACHING AN INTERSECTION WITH A RED LIGHT. I WENT TO APPLY THE BRAKES, THE PEDAL DEPRESSED WITH NO RESISTANCE AND NO BRAKING RESPONSE. I APPLIED THE BRAKES HARDER, WITH PEDAL ALL THE WAY DOWN AND RECEIVED LIGHT BRAKE RESPONSE, ENOUGH TO STOP THE VEHICLE JUST SHORT OF THE INTERSECTION. I TOOK THE TRUCK TO AN ASE-CERTIFIED NAPA AUTO CENTER, WHERE THE DIAGNOSIS WAS THAT THE BRAKE LINES WERE COMPLETELY CORRODED, AS WELL AS THE EMERGENCY BRAKE CABLES. THE CORROSION OF THE BRAKE LINES/CABLE RESULTED IN SIGNIFICANT LOSS OF BRAKE FLUID, AND RENDERED THE EMERGENCY BRAKE USELESS. THE TOTAL COST OF REPAIR IS UPWARDS OF $1800.00 THERE WAS NO ADVANCED WARNING OF THIS FAILURE--NO WARNING LIGHTS APPEARED BEFORE OR AFTER THE FAILURE. THIS COULD HAVE BEEN CATASTROPHIC AND FEEL THAT THIS IS A DESIGN, ASSEMBLY OR MATERIALS FLAW THAT PUTS PUBLIC SAFETY AT RISK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435539November 14, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING 25 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKES WHEN THE PEDAL WAS DEPRESSED INTO THE FLOORBOARD AND THE VEHICLE DID NOT STOP. HE ACTIVATED THE EMERGENCY BRAKE AND WAS ABLE TO IDLE THE VEHICLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE CONTACT WAS AWAITING REPAIRS. THE CURRENT AND THE FAILURE MILEAGES WERE 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435915November 14, 2011SERVICE BRAKES, HYDRAULIC
TOTAL BRAKE FAILURE WHILE DRIVING VEHICLE. HAD TO USE EMERGENCY PARKING BRAKE TO STOP. ALL BRAKE LINES ARE HEAVILY CORRODED AND COVERED IN RUST. BRAKE LINE THAT FAILED WENT TO RIGHT FRONT BRAKE. PIN HOLE IN BRAKE LINE COULD BE SEEN WHEN PUMPING BRAKES. FORTUNATELY BRAKES FAILED AT SLOW SPEED AND WAS ABLE TO STOP. I HAVE NEVER SEEN SUCH A BUILD UP OF RUST ON BRAKE LINES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435611November 14, 2011SERVICE BRAKES, HYDRAULIC
MY 2006 GMC SIERRA 1500 WITH 25000 MILES ON IT HAD BOTH FRONT WHEEL ABS SENSORS FAILED. CAUSING ENGAGING OF THE ANTI LOCK BRAKES, WHEN BRAKES IS DEPRESSED WHEN MOVING AT LESS THAN 10 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435612November 14, 2011SERVICE BRAKES, HYDRAULIC
METAL BRAKE LINES RUPTURED DUE TO CORROSION. IT IS EVIDENT WHEN OTHER METAL UNDER BODY COMPONENTS ARE COMPARED TO THE BRAKE LINES THAT THE CORROSION IS EXCESSIVE. IT IS READILY APPARENT THAT INFERIOR ALLOYS WERE USED ON THIS VEHICLES BRAKE COMPONENTS. THE BRAKES FAILED WHILE THE VEHICLE WAS BEING BROUGHT TO A STOP. THESE SUBSTANDARD COMPONENTS CLEARLY REPRESENT A SAFETY HAZARD. I AM THE VEHICLES ORIGINAL OWNER AND IT HAS BEEN OPERATED IN THE NEW ENGLAND AREA AND MAINTAINED EXTREMELY WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435392November 13, 2011SERVICE BRAKES, HYDRAULIC
THANK GOODNESS NO ONE WAS HURT, AND NO VEHICLE HIT WHEN MY BRAKE LINES BURST ON THIS VEHICLE. WHEN REPAIRED THE MECHANIC SAID THEY BASICALLY ROTTED OFF FROM RUST AND THAT THIS IS A VERY COMMON PROBLEM ON THESE VEHICLES. I UNDERSTAND SOME MAINTENANCE IS NORMAL ON ANY TRUCK, BUT BEING ABLE TO USE YOUR FINGERS TO CRUMBLE PARTS OF THE BRAKE LINE IS NOT. YOU NEED TO INVESTIGATE THIS BEFORE PEOPLE ARE HURT OR KILLED, IF SOME HAVEN'T BEEN ALREADY. YOU ALSO NEED TO REVISIT THE ABS SENSOR PROBLEM FROM THE PREVIOUS RECALL. THAT FIX DID NOT WORK, SO ALL I COULD DO IS DISCONNECT THEM OR CHANCE AN ACCIDENT!!!!!!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435335November 12, 2011ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GAUGE CLUSTER FOR MY 2005 GMC SIERRA IS NOT WORKING PROPERLY. SPEEDOMETER, ENGINE COOLANT TEMPERATURE & TRANSMISSION TEMPERATURE GAUGES STICK, FLUTTER, OR BECOME INOPERATIVE CAUSING INACCURATE READINGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435171November 10, 2011SERVICE BRAKES, HYDRAULIC, SUSPENSION, STRUCTURE:BODY
RUST- HAD TO REPLACE ALL THE BRAKE LINES,ROCKER PANELS AND CAB CORNERS,GAS TANK STRAPS RUSTED OUT AND BROKE OFF .BOTH SPRING SHACKLES BROKE FROM RUST AND HAD TO BE REPLACED,THE FRAME HAD TO BE FIXED(CRACKED) AND NOW THE SHOCK MOUNTS HAVE RUSTED OFF AND HAVE TO BE FIXED AND ITS ONLY GOT 115,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10435108November 9, 2011SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY
MY 2000 GMC SIERRA'S FRAME IS EXTREMELY RUSTED. PARTS OF THE FRAME HAVE RUSTED COMPLETELY THROUGH. ALL THE BRAKES LINES HAVE BEEN REPLACED DUE TO RUST AS HAVE MANY OTHER BRAKE PARTS. I PURCHASED THE TRUCK USED BUT PREVIOUS OWNER STATED HE REPLACED THE BRAKE LINES DUE TO A LOW SPEED ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0