GMC Sierra Complaints

15,732 consumer complaints on file.

#10465475July 12, 2012
ENGINE
I BOUGHT THIS TRUCK FROM DEALER WITH 40151 MILES. I HAVE THIS TRUCK FROM 2007 TO PRESENT TIME WITH THE MILEAGE AT 51,000 MILES. THE TRUCK HAS BEEN USED FOR PERSONAL USE ONLY. I FEEL THAT THERE SHOULD BE A INVESTIGATION INTO THIS PROBLEM BECAUSE THIS WILL EFFECT MILLIONS OF GM TRUCKS. THIS PROBLEM WILL COST OVER $1000. TO FIX BECAUSE OF POSSIBLE FIRE,ENGINE FAILURE, EMISSIONS PROBLEMS, OTHER VERY COSTLY PROBLEMS THAT WILL RELATE TO THE BOLTS BREAKING OFF FROM DEFECT ON THE EXHAUST MANIFOLD. THIS CAN CAUSE VERY SERIOUS PROBLEMS. (THIS IS AS SERIOUS AS THE TOYOTA CAR PROBLEMS OR WORSE). I ALSO THINK WITH THE NEW AIR EMISSIONS STANDARDS THESE TRUCKS WILL NOT PASS THE INSPECTIONS. BECAUSE OF THE EXHAUST LEAKS ON THE MOTOR. THERE IS NO DOUBT I FEEL THIS SHOULD & CAN BE A CLASS ACTION SUIT. GM KNOWS OF THIS DEFECT OF THE BOLT BUT STILL NO RECALL. WHY MUST IT TAKE SOMEONE TO GET KILLED OR HURT BEFORE THEY FIX THE PROBLEM. I DON'T HAVE THOUSANDS TO FIX THIS PROBLEM & NOW WHEN I DRIVE I AM WORRIED ABOUT THE TRUCK GOING ON FIRE. GM MUST DO THE RIGHT THING TO CORRECT THE PROBLEM THE CAUSED. PLEASE KEEP ME INFORMED. THANK [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465045July 10, 2012
SERVICE BRAKES
ANTILOCK BRAKING SYSTEM (ABS) ACTIVATES CONSISTENTLY AS VEHICLE NEARS FULL STOP. IT'S AUDIBLE AND YOU FEEL THE PULSATION IN THE BRAKES. THE ROAD CONDITIONS ARE NORMAL AND THERE IS NO REASON FOR THE ABS TO ACTIVATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465061July 10, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 GMC SIERRA 1500. THE CONTACT STATED THEY WERE TRAVELING 25 MPH AND THE FUEL TANK FAILED AND BEGAN TO LEAK GASOLINE. THE FIRE DEPARTMENT HAD TO COME OUT TO DISPOSE OF THE GASOLINE. THE TANK WAS CUT OFF AND SECURED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED BECAUSE THE STRAPS HOLDING THE TANK AND THE SURROUNDING AREAS WERE SEVERELY COVERED WITH RUST. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465096July 10, 2012
SERVICE BRAKES
ABS MOTOR ENGAGES ON DRY PAVEMENT AT LOW SPEEDS WHEN COMING TO A STOP, ABOUT 10 MPH OR LESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465101July 10, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. UPON IMPACT, THE AIR BAG DID NOT DEPLOY CONTRIBUTING TO THE INJURY OF THE CONTACT. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 69,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10464776July 9, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 GMC SIERRA 1500. THE CONTACT STATED THAT THE ABS ENGAGED WHILE BRAKING AT LOW SPEEDS. AS A RESULT, THE VEHICLE EXPERIENCED AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464592July 8, 2012
SERVICE BRAKES
DRIVING AROUND TOWN AND WENT TO SLOW DOWN TO STOP AND THE BRAKE LINE TO THE RIGHT ( PASSENGER ) FRONT CALIPER STEEL LINE BLEW FLUID ALL OVER TRUCK AND PUMPED BRAKES UNTIL THE MASTER CYLINDER WAS ALMOST EMPTY . TRUCK STOPPED AFTER THIS AND TURNING INTO A GRASSY FIELD. THIS TRUCK NEEDS ALL THE LINE REPLACED!!! I BOUGHT THE TRUCK NEW 32,00.00 AND IT HAS DOLLAR STORE BRAKE LINES!! SAFE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464322July 5, 2012
SERVICE BRAKES
I PUT MY TRUCK IN REVERSE TO BACK OUT OF THE SHOP AND MY BRAKE PEDAL WENT TO THE FLOOR. I QUICKLY THREW IT IN PARK AN TURNED THE TRUCK OFF. I THEN PUSHED THE BRAKE PEDAL AGAIN AND IT AGAIN WENT TO THE FLOOR AND I HEARD BRAKE FLUID SQUIRTING OUT. I PUT THE TRUCK ON THE LIFT AND RAISED IT UP TO INSPECT THE ISSUE. AFTER DOING SO I FOUND VERY RUSTED BRAKE LINES AND COMPONENTS. AFTER RESEARCH I FOUND THIS TO BE A VERY COMMON ISSUE WITH THESE TRUCKS. SEEMS MAYBE GM SHOULD BE FIXING THE ISSUE. I WOULDN'T THINK A TRUCK LESS THAN 10 YEARS OLD SHOULD HAVE SUCH RUSTED BRAKE PARTS. ESPECIALLY SINCE THE EXHAUST IS MADE FROM STAINLESS, WHY NOT BRAKE LINES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464187July 4, 2012
SERVICE BRAKES
MY WIFE WAS DRIVING WITH OUR 2 KIDS AND THE BRAKE LINE BURST BY THE REAR WHEEL CAUSING THE BRAKES TO FAIL. BRAKES ARE TOO IMPORTANT FOR THIS TO HAPPEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464077July 3, 2012
SUSPENSION, STRUCTURE:BODY, AIR BAGS
TRUCK WAS TRAVELING APPROXIMATELY AT FIFTY OR FIFTY FIVE, SUDDENLY DRIVER LOST CONTROL OF VEHICLE, WENT OFF THE ROAD AND LANDED IN TREES AND BUSHES, NONE OF THE AIR BAGS DEPLOYED, THERE WERE THREE PASSENGERS. *JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10463922July 2, 2012
SERVICE BRAKES
APPLIED BRAKES AT 35MPH AND PEDAL WENT TO FLOOR, CAUSING VEHICLE TO REAR END ANOTHER VEHICLE STOPPED AT TRAFFIC LIGHT. DRIVERS SIDE REAR BREAK LINE HAD RUPTURED DUE TO RUST. NO WARNING LIGHT OR BACKUP SYSTEM ACTIVATED. FURTHER INSPECTION SHOWS ALL BREAK LINES ARE SEVERELY RUSTED AND REQUIRE REPLACEMENT. ON LINE SEARCH INDICATES THIS IS A COMMON SAFETY PROBLEM WITH THIS VEHICLE. IT IS MIRACULOUS THAT THERE ARE NOT DEATHS ASSOCIATED WITH THIS MANUFACTURERS DEFECT. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10463947July 2, 2012
FUEL/PROPULSION SYSTEM
I WAS DRIVING ALONG AND FELT A DRAGGING SENSATION AND SCRAPING NOISE. I PULLED THE TRUCK OVER, LOOKED UNDERNEATH EXPECTING TO SEE THE MUFFLER DRAGGING. I WAS SOMEWHAT SURPRISED TO SEE THE GAS TANK RESTING ON THE STREET. THERE WAS A SMALL AMOUNT OF GASOLINE LEAKING ONTO THE STREET. I CALLED AAA TO COME TOW THE CAR. THEY SAID I NEEDED TO CALL THE FIRE DEPT., WHICH I DID [XXX] SOON THERE WERE 2 FIRE TRUCKS AND A HAZMAT VEHICLE. THEY PROCEEDED TO CALL THE MARYLAND DEPARTMENT OF THE ENVIRONMENT, AND 2 OF THEIR TRUCKS ARRIVED. THE FIRE DEPARTMENT CUT THE REMAINING STRAP AND REMOVED THE TANK. THE MDE PUMPED THE REMAINING FUEL INTO A METAL BARREL. IN LIGHT OF FORD'S RECALL ON 1.1 MILLION PICK-UP TRUCKS, I THOUGHT IT IMPORTANT TO REGISTER THIS REPORT AS IT IS POSSIBLE THAT GMC MIGHT BE USING THE SAME STRAPS TO SUPPORT THE GAS TANKS. I DO NOT HAVE VIN # AS THE VEHICLE WAS TOWED TO S & L AUTO [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463617June 29, 2012
SERVICE BRAKES
WHILE TRAVELING AT ABOUT 40 MPH ON FLAT PAVED ROAD THE BRAKE WARNING LIGHT CAME ON. WHEN I TESTED THE BRAKE, THE PEDAL WENT TO THE FLOOR. THE WARNING LIGHT WENT OFF THEN FLASHED BACK ON. ON THE SECOND OR THIRD PUMP THE WARNING LIGHT DID THE SAME THING. AT THAT TIME I HAD REGAINED A VERY SOFT AND LITTLE BRAKE. UPON INSPECTING THE BRAKE SYSTEM IT WAS FOUND THAT THE BRAKE LINE AFT OF THE LEFT FRONT WHEEL, BEHIND THE INTER-FENDER COVER WHERE IT PASSES OVER THE FRAME MEMBER HAD FAILED DUE TO SERIOUS RUSTING AND HAD BURST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463450June 28, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2005 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 45 MPH THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THE AIR BAG SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,800. ... UPDATED 08-07-12 *BF THE CONSUMER STATED HIS VEHICLE WAS REPAIRED. UPDATED 08/09/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463255June 27, 2012
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS TRAVELING CLOSE TO MY HOME AND WAS MAKING A LEFT TURN ON A COUNTRY ROAD. I WENT TO APPLY MY BRAKES WITH NO RESULT. THE PEDDLE WENT ALL THE WAY TO THE FLOOR. I SHIFTED THE VEHICLE INTO LOW GEAR AND FINALLY MADE IT HOME. I HAD TO HAVE THE VEHICLE TRANSPORTED TO A SHOP FOR REPAIRS. THE COST TO FIX THE BRAKES LINES, MASTER CYLINDER - $1000. NOT HAPPY WITH GMC AND WILL PROBABLY NEVER BUY ANOTHER AMERICAN MADE VEHICLE. I ALSO HAVE A CHEVY TAHOE AND I HAVE HAD NOTHING BUT PROBLEMS WITH THAT VEHICLE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463331June 27, 2012
STEERING
I WAS BACKING OUT OF A PARKING SPACE AND BUMPED THE CURB WITH THE RIGHT FRONT TIRE AT LESS THAN 1/2 MPH. PULLED FORWARD AND THEN BACKED OUT AGAIN WITHOUT CURB CONTACT. DROVE LESS THAN 50 FEET AND WAS UNABLE TO STEER THE VEHICLE. THE RIGHT FRONT INNER TIE ROD HAD FAILED CAUSING LOSS OF STEERING. EXAMINATION OF THE FRACTURE SURFACE OF THE TIE ROD SHOWED A FATIGUE FRACTURE THAT HAD PROPAGATED TO OVER 1/3RD OF THE CROSS SECTIONAL AREA. PHOTOGRAPHS OF THE FRACTURE SURFACE WERE SENT TO A WORLD RENOWNED METALLURGIST AND WAS CONFIRMED TO BE A FATIGUE FRACTURE. I CONTACTED GM CUSTOMER CARE REGARDING MY SAFETY CONCERNS AND WAS ASSIGNED CASE NUMBER [XXX]. GM WAS COMPLETELY UNINTERESTED IN THE FACT THAT THE ROD FAILED AND HAD A PRE-EXISTING FATIGUE FRACTURE IN THE ROD. I SUGGESTED THAT THEIR ENGINEERS SHOULD EXAMINE THE PARTS TO DETERMINE WHETHER MY CONCERNS WERE VALID. AGAIN, THEIR REPRESENTATIVE WAS COMPLETELY UNINTERESTED IN EVALUATING THE SAFETY ASPECTS OF THE FAILURE OR ACCESSING THE PARTS FOR FURTHER ANALYSIS. HAD THE ROD END FAILED AT HIGHWAY SPEED, THIS EVENT WOULD LIKELY HAVE BEEN CATASTROPHIC AND ENDED IN A MAJOR ACCIDENT. GM STATED THEY WOULD NOT PURSUE THE ISSUE FURTHER BECAUSE THERE WAS AN IMPACT INVOLVED IN THE FAILURE EVEN THOUGH THE IMPACT WAS LESS THAN 1/2 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463105June 26, 2012
SERVICE BRAKES, STEERING
WHILE BRAKING AT LOW SPEEDS AND COMING TO A FULL STOP, TRUCK LURCHES FORWARD AND BRAKE PEDAL GOES DOWN 1/8 OF AN INCH. DRIVER MUST USE MORE BRAKE TO STOP TRUCK ( THIS IS WITH NO LOAD IN TRUCK AT ALL, ONLY PASSENGER ). ALSO WHILE STOPPED AND TURNING THE WHEEL LEFT OR RIGHT TO PARK, STEERING WHEEL LOOSES POWER STEERING UNTIL BRAKE IS RELEASED AND TRUCK STARTS ROLLING. HAD TRUCK LOOKED AT TWICE BEFORE AT DEALER FOR SAME PROBLEM ( ONCE AT 32,000 AND AGAIN AT 35,000 ) AND WAS TOLD, AS LONG AS NO HARD CODES OR FAILURES ARE FOUND, THEY WERE UNABLE TO ADDRESS THE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463144June 26, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 25 MPH DOWNHILL, THE DRIVER WAS ATTEMPTING TO BRAKE AND THE PEDAL DEPRESSED TO THE FLOOR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE BEFORE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE LINES WERE COMPLETELY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463146June 26, 2012
POWER TRAIN
THERE IS PLAY IN THE REAR AXLES THAT EMIT A CLUNKING NOISE WHEN I AM SLOWLY BACKING OVER A GRADE WITH THE STEERING WHEELS TURNED. I DEMONSTRATED PLAY IN THE REAR AXLES TO THE GMC FACTORY REP AND HE SAID THE AXLE PLAY IS WITHIN TOLERANCES. MY CONTENTION IS THAT THE NOISE IS NOT NORMAL AND THAT THE GROOVES IN THE DIFFERENTIAL END OR THE AXLES THAT ACCEPT THE HORSESHOE SHAPED KEEPER CLIPS ARE MACHINED INCORRECTLY AND PUTTING EXCESSIVE STRESS ON THE CLIPS. EVENTUALLY THE CLIPS WILL FAIL RESULTING IN THE WHEEL COMING OFF. I FURTHER ARGUE THAT IF THE AXLE PLAY IS INDEED WITHIN TOLERANCES THEN THE TOLERANCES ARE WRONG. I TRIED TO MAKE THE INCORRECT TOLERANCE ARGUMENT TO THE FACTORY REP BY MAKING AN ANALOGY TO THE CORVAIR AND HE MISSED MY POINT. THE REAR SUSPENSION ON THE CORVAIR WAS ALSO WITHIN TOLERANCES AND MANY PEOPLE DIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463161June 26, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES
STOPPED IN MY DRIVEWAY TO GET NEWSPAPER AND MAIL. I GOT BACK INTO THE TRUCK AND APPLIED THE BRAKE TO SHIFT INTO DRIVE. THE BRAKE PEDAL WENT TO THE FLOOR. I COASTED UP THE DRIVEWAY AND WAS ABLE TO STOP. WHEN I GOT OUT OF THE TRUCK THERE WAS A TRAIL OF BRAKE FLUID. THE LEAK WAS COMING FROM UNDER THE DRIVER'S SEAT AREA, WHERE THE BRAKE LINE ATTACHED TO THE ABS PUMP. MY MECHANIC HAD TO REPLACE ALL OF THE BRAKE LINES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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