GMC Sierra Complaints

15,732 consumer complaints on file.

#10504812March 28, 2013
LATCHES/LOCKS/LINKAGES
MY CONCERN IS THREE DOOR POWER LOCKS HAVE GONE BAD AND REPLACED TWO SO FAR. MY CONCERN IS THE REAR DOORS ARE KEYLESS AND YOU CANT UNLOCK THEM FROM FRONT. I SPOKE TO GM AND THEY DON'T SEE A NEED TO RECALL TRUCK. I TALKED TO MY LOCAL MECHANIC AND GM DEALERSHIP AND THEY ARE SEEING A LOT OF FAILED POWER LOCKS ON THIS MODEL TRUCK. CAN I GIVE YOU A WHAT IF SCENARIO SAY THEIRS A FIRE IN FRONT AND I CANT UNLOCK REAR DOORS TO GET MY CHILDREN OUT WOULDN'T THAT BE A LIABILITY ISSUE IF I COULDN'T GET THEM OUT TO SAVE THEIR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504865March 28, 2013
ENGINE, FUEL SYSTEM, DIESEL
I OWN A 2011 GMC SIERRA 3500 6.6 DURAMAX DIESEL TRUCK. WHEN THE TRUCK IS "REGEN-ING" THE "DPF", RAW FUEL LEAKS FROM AN EXHAUST COUPLING LOCATED AT THE TURBO AND DOWN-PIPE SATURATING THE HOT EXHAUST PIPE WITH FUEL. WHEN YOU COME TO A STOP WHILE IT IS IN THIS REGEN MODE WHITE SMOKE BOILS OUT FROM UNDER THE HOOD AND ENTERS THE CABIN INDUCING A COUGHING FIT AND BURNING EYES. I TOOK THE TRUCK TO A GMC DEALER IN SAN ANGELO TX AND TOLD THEM ABOUT THE PROBLEM. WAS TOLD THAT THEY COULDN'T REPLICATE THE PROBLEM THAT I WAS DESCRIBING AND THAT I SHOULD REST ASSURED BECAUSE "DIESEL WON'T BURN ANYWAY". *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10504894March 28, 2013
SERVICE BRAKES
DRIVING THE TRUCK ON DRIVEWAY WHILE PLOWING. BRAKES FAILED DUE TO ROTTEN BRAKE LINES CAUSING TRUCK TO SLIDE OFF DRIVEWAY INTO AN EMBANKMENT. NEED TO BE TOWED OUT OF REVINE & TO MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504703March 27, 2013
SERVICE BRAKES
BRAKE LINE FAILURE AS AN EMERGENCY STOPPING PROCEDURE WAS IN PLACE. VEHICLE EVENTUALLY STOPPED, BUT REAR ENDED THE FORWARD VEHICLE. BRAKE LINE CORROSION IN HARD PIPING WAS DIAGNOSED AS THE PROBLEM AS THE HARD BRAKE LINE RUPTURED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10504537March 26, 2013
SERVICE BRAKES
I WAS DRIVING AND MY BRAKES WENT TO THE FLOOR. I GOT IT TO A REPAIR SHOP AND THEY SAID MY REAR AND FRONT DRIVERS SIDE BRAKE LINES HAD RUSTED OUT AND HAD HOLES IN THEM. I HAD THEM REPLACED. THEN ON FEBRUARY 2013 I HAD THE SAME PROBLEM AGAIN. IT TURNED OUT THAT NOW THE DRIVER SIDE AND THE TWO LINES TO THE MASTER CYLINDER HAVE RUSTED THROUGH. I HAVE NEVER HAD A BRAKE LINE RUST THROUGH. ON THIS TRUCK I HAVE HAD TO REPLACE EVERYTHING AT THE COST OF OVER $500.00. THIS IS NOT RITE.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504449March 25, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
MY 2008 GMC SIERRA HAS HAD THE ELECTRIC DOOR LOCKS FAIL ON THREE OF THE FOUR DOORS. THE FIRST OCCURRED AFTER ABOUT 36,000 MILES AND THE MOST RECENT OCCURRED TODAY AT ABOUT 64,700 MLES. THE FIRST REPAIR COST OVER $300. I HAVE BEEN HESITANT TO HAVE THE OTHER TWO DOORS REPAIRED BECAUSE OF COST, BUT SAFETY IS A CONCERN. THE TWO REAR DOORS NOW WILL NOT AUTOMATICALLY LOCK WHEN THE VEHICLE IS PLACED IN DRIVE, PRESENTING A HAZARD ESPECIALLY WHEN TRANPORTING CHILDREN. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS ON THE INTERNET. SHOOULDN'T GM ISSUE A RECALL FOR THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503877March 21, 2013
SERVICE BRAKES
STEPPED ON THE BRAKE AND STARTED THE ENGINE - BRAKE FAILED AND WENT TO THE FLOOR. THE DRIVER WAS ABLE TO DRIVE THE 2 MILES HOME BUT HAD TROUBLE STOPPING NOT KNOWING THERE WAS AN ISSUE. WHEN THEY REACHED THEIR HOME THEY NOTICED FLUID LEAKING OUT FROM THE UNDERCARRIAGE UNDER THE DRIVERS SIDE DOOR. FURTHER INVESTIGATION REVEALED THAT ALL THE BRAKE LINES (SUPPOSEDLY STAINLESS) HAD SEVERELY RUSTED AND ONE OF THE LINES HAD RUPTURED DUE TO RUSTING THROUGH. IT ALSO APPEARS THAT RUSTING IS AFFECTING THE FUEL LINES AND OIL COOLER AS WELL AS THE FRAME. VEHICLE HAS BEEN TO THE GMC DEALER FOR REGULAR MAINTENANCE/INSPECTIONS OVER IT'S LIFETIME AND 2 - 3 TIMES OVER THE PAST YEAR FOR SERVICE WITH NO MENTION OF THE SEVERE RUSTING. THE ONLY DISCUSSION WAS THAT THE OIL COOLER WOULD NEED TO BE REPLACED SOON AS IF IT WAS A ROUTINE MAINTENANCE ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504002March 21, 2013
SUSPENSION
ODD NOISE FROM VEHICLE. STOPPED AND NOTICED THE CENTER OF THE VEHICLE WAS LOW (BOX AND BACK OF CAB WERE IN CONTACT AT THE TOP AND SEPARATED BY SEVERAL INCHES AT THE BOTTOM. LOOKED AT FRAME AND SAW THAT RIGHT SIDE OF FRAME WAS RUSTED AND IS CRACKED ALMOST ALL THE WAY THROUGH, ALLOWING FRAME TO SAG AND PRESENTING THE DANGER OF FRAME SEPARATION WHICH WOULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503724March 20, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKES BEGAN TO PULSATE UPON ENGAGEMENT WITH A SUDDEN ACTIVATION OF THE ANTI-LOCK BRAKING SYSTEM (ABS). AS A RESULT, THERE WAS A DELAYED RESPONSE IN BRAKING TO A STOP. THE FAILURE RECURRED FOUR TIMES AS THE CONTACT WAS DRIVING AT LOW SPEEDS OF 10 MPH OR LESS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT BOTH FRONT ABS SPEED SENSORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503720March 20, 2013
SERVICE BRAKES
EXTREMELY WELL CARED FOR VEHICLE - ALWAYS SERVICED AT GM DEALERSHIP, AND RECENTLY SAFETY STATE INSPECTED. BRAKE LINE RUPTURED UNDER TRUCK CAB LEADING TO REAR WHEELS. COMPLETE LOSS OF BRAKE PRESSURE. COMPLETE LOSS OF BRAKES. INSPECTION OF BRAKE LINE AT THE FRAME WHERE RUPTURE OCCURRED REVEALS ALL LINES LEADING TO THE REAR OF THE VEHICLE ARE SO CORRODED AND ROTTEN THAT I SHOULD BE GRATEFUL THIS DIDN'T OCCUR AT HIGHWAY SPEED, OTHERWISE, I WOULD NOT BE MAKING THIS COMPLAINT. THIS FAILURE SHOULD NOT BE HAPPENING TO A VEHICLE OF THIS AGE AND MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503486March 18, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND DEPRESSING THE BRAKES, THE PEDAL BECAME SPONGY. THE CONTACT INSPECTED THE BRAKES AND NOTICED THAT THE HYDRAULIC BRAKE LINE WAS SEVERELY RUSTED AND CORRODED. THE BRAKE LINE WAS ALSO FRACTURED AND CAUSED BRAKE FLUID TO LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO RECOMMENDED THAT THE CONTACT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502625March 13, 2013
SERVICE BRAKES
WHEN SLOWING TO COMPLETE STOP, THE ABS MOTOR ENGAGES UNDER 10 MPH ON DRY PAVEMENT. THIS CAUSES THE TRUCK TO TAKE A FEW MORE FEET TO STOP. ABS LIGHT COMES ON WHILE MOVING AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502641March 13, 2013
SERVICE BRAKES
WAS USING MY TRUCK TO TOW ANOTHER CAR ON A TRAILER AT THE TIME. WENT TO STOP FROM ABOUT 40 MPH. MY BRAKE PEDAL WENT RIGHT TO THE FLOOR. WITHOUT WARNING. FOUND THAT ALL BRAKE LINES ON THE TRUCK WERE RUSTED AND HAD BLOWN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502718March 13, 2013
SERVICE BRAKES
AS I APPLIED THE BRAKES, THE BRAKE PEDAL WENT TO THE FLOOR AND MY VEHICLE DID NOT STOP. THANKFULLY THERE WERE NO CARS COMING AS I WENT THROUGH THE STOP SIGN. MY BRAKE INDICATOR LIGHTS CAME ON THE DASH. I WAS ABLE TO LIMP THE TRUCK BACK THE 1.5 MILES TO MY HOUSE. NOW I AM LEARNING THAT THIS HAS BEEN A COMMON PROBLEM WITH THE GMC'S. I HAVE TAKEN IT TO A SHOP AND THEY HAVE INFORMED ME THAT ALL THE LINES ARE RUSTED AND BRITTLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502288March 11, 2013
SERVICE BRAKES
I WAS APPROACHING A STOP SIGN AT THE END OF MY STREET AND WHEN I APPLIED THE BRAKES THE PEDDLE WENT TO THE FLOOR. I ROLLED TO A STOP IN A GRASSY AREA AND SAW BRAKE FLUID LEAKING FROM THE BASE OF THE VEHICLE. I BROUGHT IT IN TO MY MECHANIC AND HE SAID THE BRAKE LINES RUSTED OUT TO THE REAR BRAKES. HE REPLACED THE LINES FROM THE ABS PUMP TO THE REAR AXLE AND THE BRAKE LINES FROM THE REAR AXLE TO THE REAR CALIPERS. THE COST TO REPLACE THE SE LINES WAS $433.46. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE SEE ODI NUMBER 10402034. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502306March 11, 2013
SERVICE BRAKES
MY VEHICLE WAS PARKED OVERNIGHT WITH THE EMERGENCY BRAKE ON. SOMETIME THE NEXT DAY I STARTED UP MY TRUCK AND RELEASED THE EMERGENCY BRAKE, ALL SEEMED FINE. I THEN RELEASED MY FOOT FROM THE BRAKE PEDAL TO PROCEED TO BACK UP. GAVE THE VEHICLE A LITTLE GAS TO DO SO, WENT TO APPLY THE BRAKES AGAIN AND HAD THEM GO ALL THE WAY TO THE FLOOR BOARDS. IN ORDER TO STOP I HAD TO ALLOW THE VEHICLE TO HIT INTO A TELEPHONE POLE. NO DAMAGE TO EITHER OTHER THAN A SCUFF. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. UNDERSIDE OF THE VEHICLE IS COMPLETELY RUSTED AND MECHANIC SAYS ALL LINES NEED REPLACING. GOING TO COST UPWARDS OF A $1000. THIS IS A VERY COMMON FAILURE WITH THIS VEHICLE AND SOMETHING NEEDS TO BE DONE TO PREVENT LOSS OF LIFE! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10502247March 10, 2013
SERVICE BRAKES
WE TOOK OUR 28 FT CAMPER TO BE REPAIRED WHICH CONSISTED OF DRIVING ON INTERSTATE AN AT A HIGH RATE OF SPEED BUT DOING THE SPEED LIMIT. ON OUR WAY HOME WE WERE NO LONGER HAULING THE CAMPER BECAUSE IT HAD BEEN LEFT BEHIND FOR REPAIR. I THANK GOD FOR THIS BECAUSE I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED IF WE WERE HAULING THE CAMPER ON THE INTERSTATE AND THE BRAKE LINE WOULD HAVE BROKEN THEN. WHEN WE WERE ALMOST HOME I FELT SOMETHING WAS WRONG WITH THE BRAKES. I HAD TO PRESS THEM ALL THE WAY TO THE FLOOR TO GET MY VEHICLE TO STOP. I WAS CLOSE TO A ADVANCED AUTO SO I DROVE VERY SLOWLY AND STAYED FAR FROM VEHICLES SO THAT I COULD MAKE IT THERE FOR THEM LOOK TO SEE IF I WAS LOW ON FLUID. BUT WHEN I TURNED INTO THEIR PARKING LOT IMMEDIATELY AFTER I PUT ON THE BRAKES TO PARK IT THE BRAKE LINE BROKE. I HAD TO HAVE MY VEHICLE TOWED TO A LOCAL DEALERSHIP WHERE I HAD TO HAVE REPAIRS DONE. NOT ONLY THE BRAKE LINES WERE CHANGED BUT THE CALIPERS ALSO. THE BILL WAS JUST UNDER 5 THOUSAND DOLLARS. I CALLED GMC ALL THEY DID WAS CALL THE DEALERSHIP TO MAKE SURE EVERYTHING WAS DONE. WHICH WAS NO HELP TO ME. I COULD HAVE TAKEN CARE OF THAT MYSELF. I BELIEVE THIS IS A GREAT INJUSTICE TO GMC OWNERS THAT THEY KNOW OF A SITUATION AND WOULD LET US USE THESE VEHICLES TO HAUL OUR CHILDREN ON CAMPING TRIPS PUTTING THEIR SAFETY IN DANGER. I WILL NOT PURCHASE ANOTHER GMC VEHICLE. ALSO MY EXTENDED WARRANTY ENDED A FEW WEEKS BEFORE. ALTHOUGH I WAS TOLD THEY WOULD NOT HAVE COVERED IT . I ALSO BRING MY VEHICLE FOR OIL CHANGES AS REQUIRED TO THE DEALERSHIP WHICH THEY DO CHECK OTHER THINGS AS A ROUTINE. I CANNOT UNDERSTAND WHY THESE AUTO REPAIRMEN DIDN'T CATCH THIS . THERE IS NO REASON THIS SHOULD HAVE HAPPENED TO THIS VEHICLE. .. WHEN YOUR BRAKES GO OUT YOU LOOKING AT A MAJOR DANGER TO YOURSELF AND OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502268March 10, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, STRUCTURE:BODY
ONE OF THE ELECTRICALLY POWERED, FOLDING EXTERNAL MIRROR ASSEMBLIES BECAME INOPERABLE ON MY 2007 GMC SIERRA 1500 PICKUP TRUCK WHICH LED TO THE ENTIRE MIRROR ASSEMBLY BECOMING LOOSE. THE RESULT WAS THAT THE MIRROR ASSEMBLY WILL SLIGHTLY MOVE BACK AND FORTH WHILE DRIVING, CAUSING THE DRIVER TO ERRONEOUSLY SENSE MOVEMENT OF HIS VEHICLE OR ERRONEOUS MOVEMENT OF AN ADJACENT VEHICLE. THIS FALSE SENSING OF VEHICLE MOVEMENT IS VERY DISTRACTING, CAUSING A DRIVER TO LOSE FOCUS ON THE ROAD AND TO LOSE FOCUS ON THE OPERATION OF HIS VEHICLE. THE CONDITION IS DISTRACTING ENOUGH THAT IT MAY, IN SOME DRIVERS, INDUCE VERTIGO WHICH COULD LEAD TO CATASTROPHIC RESULTS. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502079March 8, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE DRIVER FRONT AIR BAG ERRONEOUSLY DEPLOYED AND CAUSED THE CONTACT TO CRASH INTO A POLE. THE VEHICLE WAS DESTROYED BUT THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,700. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10502100March 8, 2013
SERVICE BRAKES
DRIVING IN RESIDENTIAL NEIGHBORHOOD AT APPROX. 25 MPH. UPON ENGAGING BRAKES TO STOP AT STOP SIGN, PEDAL SUDDENLY BECAME EXTREMELY SOFT AND TRAVELED NEARLY TO FLOOR. IT TOOK ME A MOMENT TO FIGURE OUT WHAT WAS GOING ON AND I HAD TO PRESS WITH FULL FORCE TO STOP. DROVE SLOWLY TO NEAREST GMC DEALER, NOT FAR AWAY. ALMOST ALL OF THE BRAKE PEDAL TRAVEL PROVIDED NO RESPONSE; THE REMAINDER OF TRAVEL WAS SOFT AND PROVIDED MINIMAL BRAKING PERFORMANCE. DIAGNOSIS BY THE DEALER WAS EXCESSIVE CORROSION ON ALL SOLID BRAKE LINES AND FITTINGS. BURST/LEAKAGE ON A LINE NEAR THE DRIVER'S SIDE REAR WHEEL WAS CAUSING THE SOFT, NEARLY UNRESPONSIVE BRAKE PEDAL. RECOMMENDATION BY DEALER WAS TO REPLACE ALL SOLID BRAKE LINES AND FITTINGS, FROM MASTER CYLINDER TO ABS UNIT TO EACH WHEEL END. I WAS TOLD THAT ONLY FIXING THE AREA THAT HAD BURST WOULD BE TOO "RISKY" DUE TO CONDITION OF THE REST OF THE SOLID BRAKE LINES AND THAT FAILURE IN ANOTHER PART OF THE LINES WAS "PROBABLY GOING TO HAPPEN." THE FLEXIBLE/RUBBER BRAKE LINES AND FITTINGS AT CALIPERS/DRUMS WERE "OK" AND NOT REPLACED. TOTAL CHARGE: $1380.46. THIS IS A 7-YEAR OLD VEHICLE WITH ABOUT 40K MILEAGE THAT HAS BEEN WELL-MAINTAINED IN PERSONAL USE/COMMUTING. I HAVE NEVER EXPERIENCED THIS FAILURE BEFORE, ON ANY VEHICLE AT ANY AGE, INCLUDING NUMEROUS VEHICLES 10+ YEARS OLD ALL DRIVEN IN NE OHIO. I AM GRATEFUL THE BRAKES GAVE UP WHEN/WHERE THEY DID: AT LOW SPEED AND WITHOUT ANY OTHER VEHICLE (OR PEDESTRIAN) AROUND. I CONTACTED GM AND REGISTERED MY COMPLAINT; THEY OFFERED NO RELIEF OR EXPLANATION (BEYOND "ENVIRONMENTAL" CAUSE), THOUGH THEY EXPRESSED SERIOUS INTEREST IN MY EXPERIENCE. I THINK THIS FAILURE IS UNACCEPTABLE AT THIS STAGE OF A VEHICLE SERVICE LIFE, REGARDLESS OF WHETHER IT IS USED IN THE "SALT BELT." PLEASE CONSIDER EXPANSION OF EA11-001 TO LATER MODEL YEARS OF GMT800-SERIES VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra