GMC Sierra Complaints

15,732 consumer complaints on file.

#10548670October 21, 2013
SERVICE BRAKES
STATE OF NEW YORK BASED 2003 GMC SIERRA 1500, 4X4, DRIVING ON SMOOTH ROAD DRY ROAD, 30 MPH, TOWING LIGHT UTILITY TRAILER WITH LADDER AND SMALLER ITEMS, APPLIED THE BRAKES, PEDAL WENT TO FLOOR AND REAR ENDED AUTOMOBILE AND PARKED CAR AS WELL. TICKETED BY NEW YORK STATE POLICE FOR INADEQUATE BRAKES. 2003 GMC SIERRA HAD CORRODED BRAKE LINES AND HAS SPENT ENTIRE 10 YEARS IN NEW YORK AND LESS THAN 70,000 MILES. SECOND INCIDENT OF CORRODED BRAKE LINES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10548801October 21, 2013
SERVICE BRAKES, STEERING
RECENTLY, I SPENT THREE DAYS PERFORMING PREVENTIVE MAINTENANCE ON MY 2005 GMC SIERRA AND FOUND TWO PRIMARY ISSUES THAT SHOULDN'T BE OCCURRING ON THIS YOUNG OF A VEHICLE. THE FIRST WAS ROTTED SECTIONS OF BRAKE LINE (SUPPOSED TO BE STAINLESS STEEL) IN THE REAR OF THE VEHICLE (THE MAIN LINE THAT COMES BACK FROM THE MASTER CYLINDER) AND THE SECOND ISSUE WAS A LEAKING SEAL IN THE POWER STEERING PUMP. THERE IS A CONSIDERABLE NUMBER OF PEOPLE WITH THE SAME PROBLEM WHO HAVE QUALIFIED FOR A RECALL OR WORK TO BE DONE UNDER A TECHNICAL BULLETIN, BUT APPARENTLY MY VIN LIES OUTSIDE OF THE ACCEPTABLE RANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548565October 19, 2013
SERVICE BRAKES
THE PROBLEM STARTED WHEN I NOTICED THE REAR BRAKES MAKING EXCESSIVE NOISE. FIGURING THAT IT WAS LIKELY WORN BRAKE PADS, I DECIDED TO CHANGE THEM. DURING THE PROCESS OF CHANGING OUT THE BRAKE PADS, I NOTICED THAT THE ROTORS HAD BEEN EXTREMELY WORN DOWN. THIS LEAD TO ME REPLACING BOTH REAR ROTORS, ONLY TO FIND THAT THE BRAKES WERE NOT RELEASING AFTER BEING APPLIED. I THEN REPLACED BOTH REAR BRAKE CALIPERS. THIS DID FIX THE PROBLEM OF THE BRAKES NOT RELEASING. AFTER BLEEDING THE BRAKES, I TOOK THE TRUCK OUT FOR A TEST RUN. AT THIS POINT THERE WAS A BRAKE LINE FAILURE AND LEAD TO COMPLETE BRAKE FAILURE. MY CONCERN IS DUE TO THE FACT THAT THE BRAKE LINES ARE VERY HEAVILY CORRODED, AND I FEAR THAT THERE WILL BE MANY FUTURE PROBLEMS WITH THE SYSTEM. THE TRUCK HAS MANY OTHER RUSTED PARTS UNDERNEATH AS WELL, AND I DO NOT USE THE VEHICLE FOR ANY ABNORMAL DRIVING USE THAT WOULD LEAD TO EXCESSIVE CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548572October 19, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
PASSENGER AUTOMATIC DOOR LOCK QUIT WORKING FIRST. AFTER 6 MONTHS OR SO THE DRIVERS SIDE DOOR LOCK QUIT WORKING ALSO. THEN WITHIN MONTHS AFTER THE DRIVERS DOOR LOCK FAILING BOTH REAR DOOR LOCKS QUIT WORKING WITHIN A MONTH OF EACH OTHER. NOW NONE OF THE DOORS LOCK AUTOMATICALLY OR WHEN THE LOCK BUTTON IS PUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548521October 19, 2013
SERVICE BRAKES
BRAKE LINES HEAVILY RUSTED. LOOKS LIKE THEY WILL SOON FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548192October 17, 2013
ENGINE
ENGINE STALLED AFTER PULLING OUT ONTO HIGHWAY THEN RESTARTED, ENGINE STALLED AT STOP LIGHT RESTARTED 5 MINUTES LATER , ENGINE STALLED IMMEDIATELY AFTER STARTING THEN STARTED TWO MINUTES LATER. GM RECALL #06083 CRANKSHAFT POSITION SENSOR FROM DEC. 11, 2007 NEEDS TO BE EXPANDED TO INCLUDE MORE OR MAYBE ALL 2001S WITH 8.1L V8 NOT JUST THE VIN # THAT ARE LISTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548207October 17, 2013
SERVICE BRAKES
COMING BACK FROM THE STORE THEN ENTERING MY DRIVE WAY THE BRAKE PEDAL WENT TO FLOOR. USED EMERGENCY BRAKE TO STOP. LOOKED UNDER TRUCK AND SAW BRAKE FLUID ON GROUND.HAD TO BE TOWED IN. HAD TO HAVE BRAKE LINES REPLACE. HEAVY CORROSION . TRUCK HAD BAD RUST PROBLEM. COST,$883.00AT 60,000 MI GAS LINES STARTED TO LEAK FROM CORROSION. HAD TO BE REPLACED ON 10/09/2013. FOR $900.00THE UNDER CARRIAGE IS BADLY RUSTED AND LOOKS IT HAS 200,000MI INSTEAD OF 60,000MI. BRAKE BACKING PLATES ARE ALMOST RUSTED AWAY. HAD TO REPLACE REAR CALIPERS ,ROTORS,PADS 2 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548323October 17, 2013
SERVICE BRAKES
WE HAD DRIVEN ABOUT 90 MILES FROM OUR MAIN HOUSE TO OUR LAKE HOUSE ON FRIDAY NIGHT-BRAKES WERE FINE. SATURDAY MORNING WE BACKED THE SIERRA UP AND HOOKED UP THE BOAT TO THE HITCH. AFTER HOOKING UP THE BOAT WHILE WE WERE PULLING OUT OF THE DRIVEWAY THE BRAKE PEDAL WENT TO THE FLOOR. WE DROPPED THE BOAT AND DROVE THE SIERRA A FEW MILES TO THE STORE. WHILE AT THE STORE WE NOTICED A LEAK ABOVE THE GAS TANK. THE LEAK WAS BRAKE FLUID AND THE SIERRA TOOK AN ENTIRE BOTTLE OF BRAKE FLUID. WE DROVE IT THE FEW MILES BACK TO THE HOUSE AND GOT THE TRUCK TOWED HOME THE NEXT DAY. WHEN THE GAS TANK WAS DROPPED WE NOTICED RUST SO BAD ON THE FRAME THAT A SCREWDRIVER WENT THRU THE FRAME. THE FRAME COULD HAVE BUSTED APART RIGHT BEHIND THE CAB OF THE TRUCK. WE WERE EXTREMELY LUCKY THAT THERE WERE NO INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548012October 15, 2013
SERVICE BRAKES
STEPPED ON BRAKES APPROACHING YELLOW LIGHT ,SAILED RIGHT THOUGH LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547804October 14, 2013
SERVICE BRAKES, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BRAKE LINE FAILURE. WAS ABLE TO AVOID A CRASH BUT ALL THE BRAKE LINES ARE RUSTED FROM THE OUTSIDE. ALWAYS RINSE UNDERCARRIAGE AFTER DRIVING ON SALT ROADS WHICH ISN'T THAT OFTEN IN CHESTERFIELD VA. SHOULD BE A RECALL ON THESE VEHICLES I KNOW OF 5 OTHER PERSONS THAT HAVE HAD THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547816October 14, 2013
SERVICE BRAKES
WHEN EXITING THE TOLL ROAD, I APPLIED BRAKES TO SLOW DOWN. IT APPEARED WE WERE GOING TO ROLL THRU THE GATE, I LET OFF THE BRAKE, AND THEN THE CAR IN FRONT OF ME RE-APPLIED HER BRAKE. AND WHEN I RE-APPLIED MY BRAKES, THEY WENT TO THE FLOOR. NO WARNING, NO WARNING LIGHTS - THE TRUCK DID NOT STOP. I HIT THE CAR INFRONT OF ME. LUCKILY I WASN'T TRAVELING AT A HIGH RATE OF SPEED, AS NOBODY WAS HURT. AFTER THE INCIDENT, I NOTICED ALL THE BRAKE FLUID HAD LEAKED OUT, AND THEN MY SERVICE LIGHTS CAME ON. HAD TO BE TOWED HOME AND THERE I DISCOVERED THAT MY BRAKE LINES HAD DISINTEGRATED - TOTALLY RUSTED OUT. I'M AT THE CONCLUSION THAT THE BRAKE LINE WALL WAS SO THIN, THAT WHEN I APPLIED THE BRAKES THE LAST TIME, THE PRESSURE BLEW OUT THE LINE. NO SECONDARY LINE FUNCTION. YES, ALL LINES APPEAR TO BE TOTALLY RUSTED OUT. TRUCK IS ORIGINALLY FROM OHIO, I LIVE IN TEXAS. I SEE THAT THIS IS AN ONGOING PROBLEM IN CHEVY/GMC TRUCKS. AND I AM FACING AN OUTRAGEOUS REPAIR BILL. AS A SINGLE PARENT OF 3, 2 OF WHICH ARE TEENAGE DRIVERS, I'M NOT ABLE TO COME UP WITH THE FUNDS TO REPAIR. I'M SO GLAD MY KIDS WEREN'T DRIVING IT AT THE TIME. I AM TRYING TO GET GM TO HONOR THE BRAKE LINE REPAIR FOR $500 THAT I HAVE SEEN ON A COUPLE OF TV STATION ACTION REPORTS. NO LUCK SO FAR. THANK GOD MY KIDS WEREN'T DRIVING, AND THANK GOD I WASN'T TRAVELING AT HIGHER SPEEDS - WHERE SOMEONE MAY HAVE BEEN SERIOUSLY HURT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10547854October 14, 2013
ENGINE, FUEL SYSTEM, DIESEL
WHILE DRIVING, LARGE AMOUNT OF SMOKE CAME OUT. TOOK IT TO GM DEALER WHO SAID THAT IT THE FUEL INJECTORS WERE LEAKING. LOOKED ONLINE AND NOTICED HUNDREDS OF REPORTS OF THE SAME ACTION. GMC APPARENTLY DID AN EXTENDED WARRANTY FOR THE ISSUE, BUT ONLY COVERED IT FOR 7 YEARS FROM TIME OF PURCHASE AND UP TO 200,000 MILES. TALKED TO LOCAL DEALER WHO DENIED THE SERVICE AND GM WONT REPLACE THE FUEL INJECTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547754October 13, 2013
STEERING, SERVICE BRAKES
POWER STEERING PUMP SHAFT BROKE, HYDRO BOOST SYSTEM THAT CONTROLS BRAKES FAILED. THE POWER STEERING PUMP WAS REPLACED AND IT FAILED AGAIN WITHIN A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547613October 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. WHILE DRIVING 40 MPH, THE CONTACT STATED THAT THE VEHICLE WOULD JERK AND SHIFT IN BETWEEN GEARS. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547663October 11, 2013
ELECTRICAL SYSTEM
LOOSES PARTIAL POWER. DOOR LOCKS CYCLE, GAUGES AND LIGHTS FLICKER, TURNS OFF CRUISE, IF RUNNING LIGHTS ARE OFF IT WILL TURN THEM ON ETC.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547499October 10, 2013
SERVICE BRAKES
OUR TRUCK WAS AT COLLISION SHOP FOR A REPAIR FROM A HIT AND RUN IN A LOWE'S PARKING LOT.. WHEN THEY FINISHED, THEY TOOK THE TRUCK OUT OF THE GARAGE TO TAKE FOR A CAR WASH. WHEN PULLING OUT OF THEIR BUSINESS THE TRUCK WOULD NOT STOP. THEY PUSHED IT BACK INTO THE PARKING LOT AND RESTARTED AND TESTED THE BRAKES. THERE WERE NO BRAKES. THEY LOOKED UNDER THE TRUCK AND SAW THE BRAKE FLUID FLOWING OUT ON THE GROUND. WE HAD THE TRUCK TOWED TO OUR MECHANIC AND ONE OF THE LINES WAS BROKE. HE REPLACED IT ($298.00). HE TOLD US THE OTHER LINES WERE ALSO IN BAD SHAPE. WE BECAME AWARE THAT GM HAD A PROBLEM AFTER SEEING A TELEVISION NEWS STORY. WE TOOK COPIES OF THIS STORY TO OUR LOCAL GMC DEALER, THE COLLISION SHOP AND OUR MECHANIC. OUR GMC DEALER SAID THEY KNEW NOTHING ABOUT THIS PROBLEM. ON SEPTEMBER 25, 2013 WE HAD THE REMAINDER OF THE LINES REPLACED. ($984.80). WE HAVE SINCE ENCOUNTERED TWO ADDITIONAL PEOPLE WHO HAVE HAD THE SAME PROBLEM. THIS TRUCK WAS PURCHASED IN MICHIGAN, BUT WE SPEND OUT WINTERS IN FLORIDA, SO IT HAS LIMITED EXPOSURE TO SALT USED DURING THE WINTER. WHAT SCARES US ABOUT THIS IS: ON THE DAY BEFORE WE TOOK THE TRUCK TO THE COLLISION SHOP, WE WERE GOING TO DRIVE 45 MILES TO ANN ARBOR, MI FOR A BIRTHDAY PARTY. WE DECIDED AT THE LAST MINUTE NOT TO GO. IF WE HAD GONE THAT DAY, THIS WOULD HAVE HAPPENED TO US TRAVELING ON THE EXPRESSWAY AT 70 MPH! THIS IS A SCARY THING. TO QUOTE THE NEWS STORY: "GM, IN A STATEMENT TO 7 ACTION NEWS STATES THIS IS 'NOT A SAFETY ISSUE' AS THE BRAKES STILL OPERATE WITH A BROKEN BRAKE LINE AND ADMIT THAT RUSTY BRAKE LINES ARE A PROBLEM THAT 'CAN HAPPEN OVER TIME', PRESUMABLY FROM LIQUID SALT USED IN COLD WEATHER STATES. GM HAS A SOLUTION. THE COMPANY IS OFFERING WHAT THEY CALL A DEEPLY DISCOUNTED BRAKE REPAIR KIT THAT RUNS $2-THOUSAND DOLLARS FOR ONLY $500". GM NEEDS TO STEP UP TO THE PLATE AND LET OWNERS KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547550October 10, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT 2005 GMC SIERRA 2500 HD. THE CONTACT STATED AFTER PARKING THE VEHICLE, THE FAN MOTOR RELAY WIRES BURNED. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER OR A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10547359October 9, 2013
SERVICE BRAKES
04 GMC SIERRA 1500 EXTENDED CAB FRONT STEEL BRAKE LINES CORROSION/RUSTED AND BURST CAUSED SUDDEN FLUID LEAKAGE AND FAILURE TO STOP PLACED ME IN A DANGEROUS/HAZARDOUS SITUATION. FINDING A RELIABLE SHOP, EXPENSIVE TOWING AND REPAIRS CAUSED TREMENDOUS BURDEN AND INCONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547071October 7, 2013
SERVICE BRAKES
I WAS DRIVING DOWN A HILL AND APPLIED THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THERE WAS NO RESISTANCE TO THE BRAKE PEDAL AT ALL. THE BRAKES FUNCTIONED PROPERLY WHEN I STOPPED AT A STOP SIGN, THEN WHEN I WAS GOING DOWN THE HILL THE BRAKE LINE BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547121October 7, 2013
SEATS
THE HEAD RESTS OF OUR NEW TRUCK (PURCHASED DEC 2012) PROJECT SO FAR FORWARD THAT IT FORCES MY HEAD TO TILT DOWNWARD. THERE IS NO FORWARD/BACK ADJUSTMENT TO THE HEAD REST, AND TURNING THE HEAD REST BACKWARDS TO MAKE IT BEARABLE MEANS IT NO LONGER WILL SERVE WELL TO PREVENT NECK INJURIES IN A CRASH. FOR SHORTER DRIVES, THE FORCED HEAD TILT IS UNCOMFORTABLE, BUT FOR LONGER DRIVES IT CAUSES ENOUGH PAIN THAT I HAD TO SEE A CHIROPRACTOR (AND I'M AN ATHLETIC, HEALTHY PERSON!). THE DEALER AND MANUFACTURER CONTEND IT WORKS AS DESIGNED FOR SAFETY IN A CRASH. BUT IF I CAN'T SIT IN IT FOR NORMAL DRIVING WITHOUT EXPERIENCING NECK/BACK PAIN, HOW "SAFE" IS THAT? I NOTICED THE NEW 2014 GMC 1/2-TON PICKUPS HAVE A HEAD REST WITH A NOTICEABLY LESS ANGULAR DESIGN, INDICATING GMC RECOGNIZED THE HEAD REST DESIGN IN MY 2013 3/4-TON TRUCK IS, AT BEST, A POOR ONE AND, AT WORST, A POTENTIALLY DANGEROUS ONE. IS THERE ANY RECOURSE TO GETTING GMC TO REPLACE MY HEAD RESTS WITH THE NEW DESIGN (OR EVEN AN OLDER ONE, LIKE THE STRAIGHT-UP-AND-DOWN ONES I HAVE IN MY 2003 CHEVY TAHOE)? *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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