GMC Sierra Complaints

15,732 consumer complaints on file.

#10615045July 21, 2014
AIR BAGS
WARNING LIGHT CAME ON ABOUT AIR BAG, TOOK TO GMC DEALER AS GMC HAD NO RECALL ON THIS WARNING GMC DEALER RAN TEST DETERMINED THE PASSENGER AIR BAG SENSOR HAD CORRODED AND I HAD TO REPLACE IT AND IT WAS NOT COV BY WARRANTY, SO PD 317.00 TO HAVE REPLACED. SOMETHING THIS IMPORTANT IN THE VEHICLE SHOULD HAVE BEEN RECALLED AND SENSOR MOVED TO OTHER LOCATION AS IT WAS CORRODED FROM WEATHER? GMC DEALER TOLD ME 2 THINGS COULD HAPPEN IF I DIDN'T GET IT FIXED, COULD GO OFF RANDOMLY OR WOULD NOT DEPLOY IF IN ACCIDENT THEREFORE BOTH OF WHICH COULD HAVE CAUSED FATALITY IF HAPPENED IN OPERATION. WOULD LIKE COMPLAINT FILED AS I WILL NOT GET MY MONEY BACK, BUT GMC NEEDS TO BE AWARE OF THIS IN THIS YEAR TRUCK. MAYBE SAVE SOME LIVES IF IT IS RECALLED AND MOVED TO WHERE WEATHER CANT GET TO IT. GMC CUSTOMER SERVICE WAS OF NO HELP IN GETTING THIS REPLACED OR EVEN A REPORT MADE OF THIS INCIDENT, I HAD THIS REPLACED IN OCT. 2013 AND WAS TERRIFIED EVERYDAY DRIVING IT THAT IT WOULD GO OFF, AND CAUSE ME AN ACCIDENT, AND DEALER ADVISED ME THAT I HAD 2 OF THESE BAGS, SO AT LEAST THEY (SENSOR) DID NOT GO BAD AT THE SAME TIME...THIS WAS A LOT OF MONEY TO ME TO HAVE THIS FIXED PLUS THE 39.00 TO HAVE THEM RUN COMPUTER TEST ON IT. NEEDS TO PROB BE A RECALL ON THIS PART, AND RELOCATION OF WHERE THE SENSORS ARE. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615072July 21, 2014
ELECTRICAL SYSTEM
MY 2006 GMC SIERRA 1500 4X4 CREWCAB WAS RUNNING IDLE AS I WAS PREPARING TO LEAVE FOR CAMPING TRIP. I WAS CHECKING TO INSURE ALL LIGHTS ON VEHICLE AND TRAILER WERE FUNCTIONING PROPERLY BEFORE DEPARTING. I NOTICED UPON DEPARTURE THAT SMOKE WAS COMING FROM INSIDE THE STEERING COLUMN. I TURNED OFF RUNNING LIGHTS AND WHEN I TRIED TO TURN OFF THE VEHICLE I FOUND THAT I COULD NOT AS THE KEY WAS FROZE/STUCK IN THE ON/RUN POSITION. THE CAB OF THE VEHICLE WAS FILLING WITH SMOKE AND I COULD NOT TURN THE VEHICLE OFF. I QUICKLY DROVE TO THE NEAREST GM DEALERSHIP WHO WAS UNABLE TO HELP DUE TO A HEAVY BACKLOG. I WAS ABLE TO FIND A LOCAL MECHANIC WHO PROMPTLY ASSESSED AND SERVICED MY TRUCK. THE MECHANIC ALERTED ME THAT WHILE THIS TRUCK IS NOT ON THE RECALL LIST, THE PART HE REPLACED (THE IGNITION SWITCH) IS THE PURPOSE BEHIND THE ENTIRE RECALL AND THAT THE PART HAD FAILED EXACTLY HOW THE RECALLED ASSEMBLIES WERE LISTED AS FAILING. I DO NOT KNOW WHY THIS TRUCK HAS NOT BEEN LOOKED INTO FURTHER FOR THIS RECALL BUT HAD I BEEN FURTHER INTO MY TRIP AND NOT HAD A MECHANIC CLOSE BY TO GET THE TRUCK TO, THE END RESULT COULD HAVE BEEN FAR MORE DAMAGING THEN A COUPLE HUNDRED DOLLARS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615136July 21, 2014
SERVICE BRAKES
I CONNECTED MY CAMPER TO THE TRUCK. PROCEEDED TOWARD THE STREET DRIVING ON THE DRIVEWAY. I APPLIED THE BRAKE AND FELT A THUMP AT MY FOOT THAT'S WAS APPLYING THE BRAKE. THE BRAKE PEDAL WENT SLOWLY TO THE FLOOR. I WAS ABLE TO STOP, LOOKED UNDER THE TRUCK AND NOTICED BRAKE FLUID FLOWING FROM UNDERNEATH THE TRUCK. APON INSPECTION MY BRAKE LINES WERE TOTALLY RUSTED. THE TRUCK IS IN THE REPAIR FACILITY AS I WRITE THE COMPLAINT. THE TRUCK BODY IS IN GREAT SHAPE EXCEPT FOR THE BRAKE LINES. BETTER REGULATIONS NEED TO BE MET REGARDING BRAKE LINE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615143July 21, 2014
SERVICE BRAKES
BRAKE LINE CORROSION CAUSED REAR DRIVERS SIDE STEEL LINE TO BURST AND LOSE MOST OF THE TRUCK'S BRAKING ABILITY. LUCKILY I WAS DRIVING SLOWLY AT THE TIME. IN ADDITION TO THE LINE THAT RUSTED THROUGH, ALL LINES WILL NEED REPLACING AFTER FURTHER INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614850July 20, 2014
SERVICE BRAKES
2002 GMC SIERRA 2500HD 4X4 4DR COMPLETE BRAKE FAILURE WHEN MOVING VEHICLE AT HUNT CAMP.BRAKE PEDAL WENT COMPLETELY TO FLOOR.RUSTED BRAKE LINES BLEW UNDER DRIVERS DOOR LOCATION.LOCAL MECHANIC REPLACED LINES FROM MASTER CYL. TO ABS DEVICE. IF THIS HAD HAPPENED THE DAY BEFORE,WITH TRUCK LOADED WITH SUPPLIES ,EQPT.,AND TOWING AN ATV ON A TRAILER,NO WAY COULD I HAVE STOPPED THAT VEHICLE! I STILL NEED TO REPLACE ALL REMAINING RUSTED LINES GOING TO WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614754July 19, 2014
SERVICE BRAKES, FUEL SYSTEM, GASOLINE
ALL FUEL AND BRAKES LIKE ROTTED. THE BRAKES FAILED FOR THE SECOND TIME. ONE BRAKE LINE WAS PREVIOUSLY REPLACED APPROX. 1 YEAR AGO. BOTH TIMES VEHICLE NEEDED TO BE TOWED FOR REPAIR. TOTAL COST FOR MOST RECENT REPLACEMENT/REPAIR WAS $1202.13. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614588July 18, 2014
SERVICE BRAKES
THIS IS THE CONTINUING STORY OF THE UNSAFE BRAKING SYSTEM ON MY 1999 GMC TRUCK. ON 7/15/14 AS I WENT TO STOP AT A RED LIGHT MY BRAKE PEDAL BEGAN TO SLOW THE TRUCK AND THEN THE PEDAL TRAVEL ALMOST TO THE FLOOR, THE RED WARNING LIGHT CAME ON AND I HAD TO USE THE EMERGENCY BRAKE TO STOP. I WAS VERY CLOSE TO HOME AND MANAGED TO SLOWLY MAKE IT SAFELY BACK WHERE I DISCOVERED, FOR THE THIRD TIME, THAT MY BRAKE LINE HAD RUSTED THROUGH. I HAD LOST A PINT OF FLUID AND LATER FOUND THE LEAKING BRAKE LINE. THIS WILL BE THE THIRD TIME I HAVE HAD TO CHANGE THE RUSTY BRAKE LINES ON MY TRUCK. I REALIZE MY VEHICLE IS OLD, BUT THIS HAS BEEN A RECURRING PROBLEM FOR AT LEAST TEN YEARS. MY 1976 PONTIAC FIREBIRD STILL HAS IT'S ORIGINAL BRAKE LINES THAT SHOW NO SIGNS OF RUST. MY GMC BRAKE LINES ARE COMPLETELY RUSTED. I HAVE SPENT MORE THAN $5000 ON REPAIRING THE BRAKES ON THIS VEHICLE SINCE PURCHASING IT NEW IN 1999. I HAVE HAD MORE THAN FIVE VERY CLOSE CLOSE CALLS WITH ASSORTED BRAKE FAILURES WITH THE RUSTY BRAKE LINES, FAULTY ABS SENSORS AND DEFECTIVE WHEEL HUBS. I AM GLAD THAT I AM WRITING THIS COMPLAINT AND NOT MY NEXT OF KIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614620July 18, 2014
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 2001 GMC 3500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE INJECTION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWO YEARS LATER. THE DEALER STATED THAT THE INJECTION PUMP NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611180July 17, 2014
SERVICE BRAKES, POWER TRAIN
I WAS DRIVING DOWN ROUTE 24 IN LEWES, DELAWARE APPROACHING A YELLOW LIGHT WHEN THE CAR IN FRONT OF ME STOPPED. I APPLIED THE BRAKES AND THEY COMPLETELY FAILED DESPITE PUTTING THE PEDDLE ALL THE WAY TO THE FLOOR. I WAS FORCED TO VEER ONTO THE SHOULDER THEN INTO A FARMERS FIELD IN ORDER TO SLOW THE TRUCK DOWN ENOUGH TO FORCE IT INTO PARK. APPARENTLY THE HYDRAULIC BRAKE LINES ON THESE TRUCKS ARE COMPLETELY EXPOSED TO THE ELEMENTS AND HAVE A HISTORY OF FAILING. ONCE THAT HAPPENS, THE REAR CALIPERS LOCK UP AND THERE ARE NO BRAKES AT ALL SWITCH CAN CAUSE A CRASH. THERE IS NO WARNING GIVEN UNTIL THE HYDRAULIC LINE SNAPS AND THE FLUID IS RELEASED. MY TRUCK HAS NEVER BEEN IN AN ACCIDENT AND HAS LOW MILEAGE FOR ITS AGE. IT HAS ALWAYS BEEN WELL MAINTAINED AND IS NOT A WORK TRUCK BUT MERELY A PERSONAL VEHICLE. IN ADDITION, I AM ON MY THIRD TRANSMISSION DO TO THE POOR SELECTION GM MADE OF PUTTING THE S-10 PICK UP TRANSMISSION IN A SUBSTANTIALLY HEAVIER TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611011July 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC SIERRA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE DRIVER FELL ASLEEP AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURED RIBS AND A CRACKED STERNUM. THE DRIVER SUSTAINED A BRUISE RIB AND STERNUM. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. UPDATED 10/02/2014*LJ THE CONSUMER STATED THE VEHICLE WAS INVESTIGATE BY THE MANUFACTURER'S A REPORT WAS ISSUED ON 8/8/14. UPDATED 3/9/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10611064July 16, 2014
ENGINE, FUEL SYSTEM, DIESEL
I WROTE GM ON OCTOBER 26, 2013 ABOUT MY 2003 GMC SIERRA DURAMAX DIESEL 6.6L 6L THAT JUST RECENTLY STARTED BILLOWING BLUISH BLACK SMOKE CONSTANTLY FROM THE EXHAUST AND COSTING AN EXORBITANT AMOUNT OF MONEY IN GAS. I TOOK IT TO THE DEALER (QUALITY BY DILORENZO IN ALBUQUERQUE, NEW MEXICO) AND THEY INFORMED ME THAT THERE WAS A BULLETIN ISSUED IN OCTOBER 2006 FOR LEAKING FUEL INJECTORS. THEY DIAGNOSED MY TRUCK WITH THE EXACT FUEL INJECTOR PROBLEM. THE TRUCK ONLY HAS 83,502 MILES ON IT AND I'VE BEEN INFORMED THAT THE NEXT TIME I TAKE IT FOR AN EMISSIONS TEST (A REQUIREMENT IN NEW MEXICO) IT WILL FAIL. I FINALLY SAVED UP ENOUGH MONEY TO GO AN OUTSIDE REPAIR SHOP ON JULY 15, 2014 TO GET MY FUEL INJECTORS REPLACED AND THE TOTAL CAME TO $4763.78. I FOUND OUT THAT THERE WERE TWO STRIPPED BOLTS INDICATING THAT THE FUEL INJECTORS WERE PREVIOUSLY REPAIRED (ADDITIONAL COST OF$12 EACH TO REPLACE THE 8 BOLTS). I CALLED THE ORIGINAL OWNER AND HE TOLD ME THAT THE INJECTORS WERE REPAIRED UNDER THE ORIGINAL BULLETIN (04039) IN JUNE 2005 AT TILLERY MOTORS IN BELEN NM. THEREFORE, THE FUEL INJECTORS WERE NEVER REALLY REPAIRED PROPERLY IN THE FIRST PLACE. I HAVE SPOKE TO ANOTHER WOMEN ([XXX]) AT THE GM CUSTOMER SERVICE CENTER. SHE IS AGAIN ELEVATING THIS ISSUE TO A SPECIALIST UNDER GM ID [XXX] FOR REIMBURSEMENT OF THE TOTAL COST (STANDARD 24-48 HOUR CALL BACK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611120July 16, 2014
EXTERIOR LIGHTING
UNSAFE AND WEAK LOW BEAM HEADLIGHTS WHILE DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611116July 16, 2014
EXTERIOR LIGHTING
PURCHASED MY 2014 GMC SIERRA NOVEMBER OF 2013. CURRENTLY I'M ON MY 9TH RECALL NOTICE. MORE IMPORTANTLY THE LIGHTING ON MY FRONT HEADLIGHTS ARE THE MOST UNSAFE LIGHTING AT NIGHT I HAVE EVER ENCOUNTERED. THE HIGH BEAMS ARE USE LESS. PAID $43,000 FOR MY TRUCK. YOU WOULD THINK THEIR LIGHTING WOULD BE TOP NOTCH. THE BAD THING ABOUT THIS IS NO ONE HAS BEEN HURT SO GMC ISN'T EXPRESSING ANY CONCERNS ABOUT THIS MAJOR FLAW. THIS SHOULD BE A MAJOR RECALL WERE PROPER LIGHTING IS PUT IN. NOTHING WILL BE DONE TILL SOMEONE GETS INTO A ACCIDENT OR DIES FROM INJURIES FROM LACK OF LIGHTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611137July 16, 2014
SUSPENSION
I HAVE A 2014 GMC SIERRA, I TOOK MY TRUCK IN TO GET IT SERVICED, 2 WEEKS AGO. AT THE TIME, WHEN I WAS REVERSING YOU COULD HEAR A CLICKING NOISE, WHEN I WOULD BACK UP, OR BRAKE, ALSO GOING OVER ANY BUMP IN THE ROAD, AT VERY LOW SPEEDS, ( EXM. 5 MPH TO 15 MPH), WELL, THE DEALER CAME BACK AND TOLD ME, MY BREAK BOOSTER HAD TO BE REPLACED, AND THEY LUBED AND CLEANED MY U-JOINTS AND LEAD SPRINGS ON THE REAR END. WELL HERE IT IS 2 WEEKS LATER AND THE PROBLEM CAME BACK, AND I CALLED THE DEALER, AND THE RESPONSE I GOT, " JUST BRING IT BACK IN, AND THE ONLY THING WE CAN DO IT RE-LUBE AND RE-CLEAN IT, BUT THAT'S ALL WE CAN DO FOR YOU". MY HUSBAND OWNS A 2013 SIERRA, AND HE HAS HAD NO, ISSUES WITH HIS TRUCK WHAT SO EVER. THIS IS MY 3RD VEHICLE FROM GMC, I HAVE BEEN SATISFIED UP UNTIL NOW, THERE IS A SERIOUS ISSUE YOU NEED TO LOOK INTO. THE TRUCK DRIVES FINE, BUT, WITH THIS BEING A NEW TRUCK, THIS NOISE SHOULD NOT BE THERE, I AM CONSIDERING TRADING IT IN AND GOING ELSEWHERE FOR THE MONEY I AM PAYING ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617527July 15, 2014
SERVICE BRAKES, HYDRAULIC
GOT IN TRUCK STARTED IT, DROVE TO THE TOP OF MILE DRIVEWAY APPLIED BRAKES. THE PEDAL WENT TO THE FLOOR. I ROLLED INTO THE ROAD BEFORE I COULD APPLY THE PARKING BRAKE. AN ONCOMING CAR HAD TO BRAKE, SO AS TO AVOID HITTING ME. I GOT THE TRUCK BACK IN TO THE DRIVEWAY AND RODE THE PARK BRAKE DOWN THE DRIVE. CALLED A WRECKER TO TOW TO NEAREST GARAGE. THE BRAKE LINES RUPTURED IN THE DIFFERENT PLACES, LOST ALL BRAKE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610734July 15, 2014
SERVICE BRAKES
WHILE PARKING THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND SPRAYED BREAK LINE FLUID ALL ON THE MANIFOLD. THERE WERE ZERO BRAKES AND DISCOVERED THE BRAKE LINES WERE CORRODED. THE VEHICLE HAD TO BE TOWED TO A SHOP FOR REPAIR TO THE LEAK. THIS DID NOT FIX THE PROBLEM BECAUSE ALL OF THE LINES ARE CORRODED. I WOULD NOT CONSIDER OUR STATE A "SALT STATE" BEING THAT WE LIVE IN THE SOUTH. DUE TO THESE CHEAP BREAK LINES WE WILL HAVE TO HAVE THEM ALL REPLACED. WE ARE VERY, VERY DISSATISFIED AND WILL PROBABLY NEVER BUY A GMC PRODUCT IF THIS PROBLEM IS NOT RESOLVED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610503July 14, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED WITH LARGE HOLES IN THE GRILL. WHILE DRIVING VARIOUS SPEEDS, WEEDS WOULD ENTER THE GRILL AND ACCUMULATE NEAR THE RADIATOR. AS A RESULT, THE VEHICLE OVERHEATED. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT FASHION. NO REPAIRS WERE MADE AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10. UPDATED 8/22/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610520July 14, 2014
SERVICE BRAKES
BACKING MY TRUCK DOWN A BOAT LAUNCH TO PUT A PWC IN. AS I APPLIED THE BRAKE AT THE BOTTOM OF THE RAMP, THE PEDAL WENT TO THE FLOOR, LOSING ALL BRAKES. SINCE I WAS CLOSE TO THE WATER, BY THE TIME I GOT IT INTO FORWARD, IT WAS ALREADY OVER THE EDGE OF THE RAMP INTO THE WATER. SUBMERGED UP TO THE BOTTOM OF THE ROOF. A TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610121July 13, 2014
LATCHES/LOCKS/LINKAGES
I HAVE TO LOCK AND UNLOCK BOTH OF MY PASSENGER SIDE DOORS MANUALLY, BECAUSE THE LOCKS DOESN'T WORK WITH THE KEY FOB NOR INSIDE THE VEHICLE. I FEEL LIKE THIS IS A SAFETY ISSUE THAT GM SHOULD RECOGNIZE BECAUSE SOMEONE COULD HAVE VALUES STOLEN OUT OF THEIR VEHICLES IF NOT HAVE THE VEHICLE STOLEN IF THEY FORGET TO MANUALLY LOCK DOORS WHEN THERE IS A PASSENGER IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610139July 13, 2014
SERVICE BRAKES
STEEL BRAKE LINE RUPTURED WITH NO WARNING UNDER THE DRIVERS SIDE FLOOR PANEL. IT WAS THE LINE FROM THE MASTER CYLINDER TO THE ANTI-LOCK BRAKE ACTUATOR. READ DOZENS OF ONLINE POSTINGS ABOUT THIS BEING A HUGE PROBLEM AND WAS ENCOURAGED TO REPORT IT. SAFELY STOPPING THE TRUCK (EMPTY) WAS VERY HARD AND I COULDN'T IMAGING WHAT WOULD HAVE HAPPENED IF I HAD BEEN PULLING A TRAILER, WHICH IS VERY COMMON ON THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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