GMC Sierra Complaints

15,732 consumer complaints on file.

#10633364September 15, 2014
STEERING
TL* THE CONTACT OWNS A 2005 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A TRAFFIC LIGHT, THE POWER STEERING FAILED AND IT BECAME DIFFICULT TO MANEUVER THE STEERING WHEEL. THE BATTERY INDICATOR ILLUMINATED. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE TECHNICIAN WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633432September 15, 2014
ELECTRICAL SYSTEM
THE LIGHTS ON THIS VEHICLE ARE UNSAFE IN THAT THEY ONLY PROJECT FOR A SHORT DISTANCE AND DON'T ALLOW ANY LIGHT TO THE SIDES ON CORNERS OR ON UPSLOPES OF HIGHWAY DIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633054September 14, 2014
SERVICE BRAKES
DRIVING INTO THE VILLAGE, HAD TO STOP FOR SOMEONE MAKING A LEFT TURN, AND THE BRAKE PEDAL WENT TO THE FLOOR. COMPLETE BRAKING FAILURE. NO ACCIDENT, I WAS ABLE TO PULL OFF TO THE RIGHT, BUT REAL SCARY, MY SON WAS WITH ME. GOT THE TRUCK HOME AND NOW ALL THE BRAKE FLUID RAN DOWN THE DRIVE WAY. LOOKS LIKE GM WENT CHEAP AGAIN, THE BRAKE LINES ARE HORRIBLY RUSTED AND THE FLUID IS LEAKING FROM AN AREA JUST UNDER THE DRIVERS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632958September 13, 2014
ELECTRICAL SYSTEM
YOU CAN TAKE THE KEY OUT OF THE IGNITION WITH THE MOTOR RUNNING. TO START ENGINE YOU NEED TO 'WIGGLE' THE KEY OR TAKE IT OUT AND RE-INSERT ABOUT 50% OF THE TIME. PLEASE NOTE; BECAUSE OF THE PAST "WE DON'T CARE" ATTITUDE OF GM ON OTHER COMPLAINTS- I PERSONALLY DON'T WANT THEM TO CONTACT ME- I'M JUST LETTING YOU KNOW OF THIS IN CASE OF OTHERS THAT HAVE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632689September 12, 2014
AIR BAGS
AIR BAG SENSOR WENT OUT. 4TH ALTERNATOR WAS REPLACED ON 6 JAN 14; THREE OTHERS WERE REPLACED BETWEEN 9 MAR2012 AND 6 JAN 14. RESISTOR FOR AIR CONDITIONING REPLACED ON 9 JUL 13. FRONT HUBS FAILED TWICE REQUIRING THEIR REPLACEMENT WITHIN SIX MONTHS. FRONT BRAKE PADS REPLACED TWICE IN 16 MONTHS AND 10,718 MILES. CHECK ENGINE LIGHT HAS STAYED ON CONTINUOUSLY DURING THIS TIME, EVEN AFTER RESET ON FOUR OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632686September 12, 2014
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING DOWN ROAD. ALL BRAKE LINES ARE SEVERELY RUSTED. IS THEIR A GALVANIC REACTION BETWEEN LINES AND TRUCK THAT IS CAUSING THIS? HAVE NEVER HAD BRAKE LINES RUST AS BADLY ON OTHER VEHICLES THAT WERE OLDER THAN THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632774September 12, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 GMC SIERRA. WHILE DRIVING 55 MPH, THE BRAKE PEDAL FAILED TO RESPOND WHEN IT WAS DEPRESSED AND THE ABS INDICATOR ILLUMINATED. THE CONTACT DISCOVERED THAT THERE WAS NO BRAKE FLUID IN THE RESERVOIR AND THE BRAKES WERE RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. UPDATED 10/10/14*CN THE CONSUMER STATED UPON DEPRESSING THE BRAKE PEDAL THE VEHICLE SLOWED, BUT THE PEDAL WENT TO THE FLOOR. THE DRIVER MADE A RIGHT TURN AT 35 MPH AND SLID INTO GRAVEL ALMOST HITTING A GUARDRAIL. THE MANUFACTURER STATED THEY HAVEN'T RECEIVED ANY SIMILAR COMPLAINTS. THE CONSUMER HAS HEARD OTHERWISE FROM VARIOUS MECHANICS. THE VEHICLE WAS REPAIRED. UPDATED 3/31/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10632803September 12, 2014
SERVICE BRAKES
BRAKE LINES RUSTED AND LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632911September 12, 2014
AIR BAGS, UNKNOWN OR OTHER
THE DASH BOARD ON MY 2010 GMC HAS CRACKED IN SEVERAL AREAS, INCLUDING AT THE PASSENGER AIRBAG. I HAVE STRONG CONCERNS THAT THE DASH WILL BREAK APART IN AN ACCIDENT IF THE AIRBAG WERE TO DEPLOY AND POSSIBLY INJURE OCCUPANTS IN THE CABIN. THE PLASTIC IS VERY BRITTLE AND COULD EASILY CUT SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632606September 11, 2014
SERVICE BRAKES
AS I STATED PULLING OUT OF MY PARKING SPACE. I PRESSED DOWN ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I QUICKLY PUT IT IN PARK. THEN CHECKED UNDER THE TRUCK TO FIND BRAKE FLUID LEAKING ALL OVER. THE LINE HAD RUSTED APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632080September 10, 2014
SERVICE BRAKES
RUSTED REAR BRAKE LINE TUBING - LOSS OF FLUID - NO BRAKING POWER ON ANY WHEELS - EMERGENCY BRAKE WAS THE ONLY WAY OF STOPPING THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632173September 10, 2014
STRUCTURE:BODY, SERVICE BRAKES, ENGINE, POWER TRAIN, AIR BAGS
I WAS PARKED ON A SLOPED DRIVEWAY (ABOUT 10 - 15 DEGREES). I STARTED THE ENGINE, STEPPED ON THE BRAKE PEDAL AND TOOK THE CAR OUT OF PARK INTO DRIVE. BRAKE PEDAL WAS NORMAL. I STARTED TO ROLL FORWARD AND WHEN I PUSHED THE BRAKE PEDAL THE CAR DID NOT SLOW. I SLAMMED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. AT THIS POINT I WENT OFF THE END OF THE DRIVEWAY ONTO A 45 DEGREE DOWNWARD SLOPED LAWN; THEN INTO A WOODED AREA AT THE TOP OF A RAVINE. I SLAMMED INTO A TREE. THE CAR WAS JUDGED A TOTAL LOSS BY MY INSURANCE COMPANY. I DID NOT GET A BRAKE WARNING LIGHT. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS SERVICED AT A UNION PARK GMC (WILMINGTON, DE) TWO DAYS PRIOR. INCLUDING BRAKE INSPECTION. CAUSE OF BRAKE FAILURE WAS DETERMINED TO BE RUPTURED BRAKE LINE. BOTH FRONT AND REAR BRAKES WERE FAILED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10632017September 9, 2014
TIRES
7-9-2014 MICHELIN TIRE BLOW OUT LEFT FRONT TIRE 65 MPH ON I5 NORTH BOUND JUST NORTH EXIT 734 I HAVE TIRE AND PICTURES OF TIRE AND DAMAGE OF $3665.01 TO FRONT END OF TRUCK. THE TIER 'S DOT NUMBERS WERE NOT READABLE. I REPORTED THIS TO LOCAL MICHELIN DEALERSHIP. THEY REFERRED ME TO MICHELIN. I HAVE PLACED SEVERAL CALLS TO MICHELIN. MICHELIN HAS NOT RESPONDED TO MY CALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632029September 9, 2014
SERVICE BRAKES
I WAS APPROACHING AN INTERSECTION WHERE TRAFFIC WAS STOPPED FOR A RED LIGHT. I APPLIED THE BRAKES AND WAS DECREASING SPEED FROM APPROX 35 MPH. AT APPROX.10-15 MPH THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT ANY WARNING OR SENSOR DETECTION AND THE BRAKES FAILED. I HELD THE PEDAL TO THE FLOOR, IMMEDIATELY SHIFTED TO LOW GEAR AND DRIFTED TO THE RIGHT SHOULDER TO AVOID THE STOPPED TRAFFIC. I SLOWLY MOVED THE VEHICLE TO A SAFE PLACE. IN A SHORT DISTANCE THE SERVICE BRAKE SYSTEM WARNING ACTIVATED BUT THERE WAS NO WARNING PRIOR TO FAILURE. THE TRUCK WAS TAKEN TO MY MECHANIC WHERE IT WAS FOUND THAT THE BRAKE LINE ON THE LEFT FRAME RAIL HAD FAILED UNDER PRESSURE DUE TO EXTREME RUST. IT WAS ALSO DETERMINED THAT ALL THE BRAKE LINES, EMERGENCY BRAKE CABLE AND BRAKE PLATES WERE RUSTED FAR IN ADVANCE OF EXPECTATIONS FOR MY MODEL YEAR AND MILEAGE. ALL BRAKE LINES HAVE TO BE REPLACED BECAUSE ANOTHER FAILURE IS CERTAIN IF ONLY THE BLOWN LINE IS REPLACED. I CONTACTED THE DEALERSHIP THAT SOLD AND HAS SERVICED MY VEHICLE AND THEY STATED THAT THERE WAS NO ASSISTANCE OR RECALL FOR RUSTED BRAKE LINES EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631530September 8, 2014
SERVICE BRAKES
WAS DRIVING WITH 3 OF MY CHILDREN TO A FOOTBALL PRACTICE. WAS ON MO STATE HWY 70 DOING APPROX. 60MPH. AN INCIDENT OCCURRED AHEAD OF ME WHICH RESULTED IN AN IMMEDIATE SLOW DOWN. HIT MY BRAKES HARD(LIKE ALL OTHER VEHICLES AROUND ME) AND BRAKE PEDAL WENT TO FLOOR AND TRUCK LOST AT LEAST 90PCT OF BRAKING POWER. ALMOST COMPLETE LACK OF ANY BRAKES. IT WAS AN HONEST MIRACLE THAT ME AND MY CHILDREN ALONG WITH ANY OTHER PEOPLE THAT WOULD HAVE BEEN HIT AT THAT SPEED WERE NOT KILLED OR BADLY INJURED. IT WAS A SPLIT SECOND INCIDENT AND ACT OF MIRACULOUS LUCK THAT AVOIDED A CATASTROPHE. I DID NOT HAVE TIME TO THINK AND JUST REACTED OUT OF INSTINCT AND SWERVED FROM MIDDLE OF THREE LANES INTO GRASS SHOULDER(WHICH RESULTED IN TERRIFYING ATTEMPT AT KEEPING CONTROL AND NOT FLIPPING TRUCK OVER ETC. GOING FROM 60PLUS MPH ON A TIGHT SHOULDER IN A HIGH TRAFFIC MAJOR HWY IN SUBURBAN ST LOUIS. A MIRACLE WE SURVIVED. WHEN ON SHOULDER ATTEMPTING TO KEEP CONTROL WITH NO BRAKES I DID THINK AND ENGAGED EMERGENCY BRAKE ALL THE WAY DOWN WITH BASICALLY ZERO AFFECT AT HELPING SLOW DOWN. THIS WAS A DANGEROUS AND TRAUMATIC EXPERIENCE FOR MY CHILDREN AND NOT SOON FORGOTTEN! DISCOVERED IT WAS A METAL BRAKELINE RUSTED ON FRAME MOUNT UNDERNEATH DRIVER DOOR THAT BURST CAUSING THIS. I HAVE OWNED THE TRUCK SINCE 2001 AND PURCHASED WITH 14,000 MILES. LOOKING ONLINE FOR PARTS TO REPLACE(WHICH ARE EXPENSIVE, MONEY TOO TIGHT TO AFFORD THE LOWEST QUOTE FROM REPAIR SHOP TO REPLACE ALL STEEL LINES OF $1000 TO $1500)WHAT NOW PAY ALMOST WHAT TRUCK IS WORTH TO FIX? GM IS OBVIOUSLY AWARE. WHY NOT AT LEAST HAVE MORAL STRENGTH ENOUGH TO PUT OUT A BULLETIN TO INFORM OR SELF INSPECT? I AM AT A LOSS EXPRESSING MYSELF AT GM'S LACK OF CHARACTER. I WILL NEVER OWN AS WILL MY CHILDREN ANOTHER GM VEHICLE. WHY BUY AMERICAN? SHOULD HAVE GONE WITH A JAPANESE COMPANY. NEVER WOULD HAVE COME TO THIS WITH TOYOTA OR HONDA. SAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631594September 8, 2014
SERVICE BRAKES
BRAKES FAILED WHILE COMING TO A STOP IN LIGHT TRAFFIC. BRAKING ACTION REDUCED TO APPROX 10 TO 20 PERCENT OF NORMAL. DRIVER FELT A "POP" AND THE BRAKE PEDAL WENT TO THE FLOOR, FOLLOWED BY A 'SERVICE BRAKE SYSTEM' WARNING MESSAGE. A LARGE PUDDLE OF FLUID FORMED UNDER THE TRUCK WHEN PARKED AND A QUICK LOOK UNDER THE TRUCK SHOWED LOTS OF FLUID FROM THE FRONT OF THE BED TO THE REAR OF THE TRUCK. FURTHER INVESTIGATION SHOWED HEAVY CORROSION ON ALL RIGID BRAKE LINES. ALL BRAKES LINES WILL BE REPLACED. THE FAILED LINE POWERED THE REAR BRAKES. THIS TRUCK IS ONLY EIGHT (8) YEARS OLD. THIS COULD HAVE BEEN LOTS WORSE IF THE BRAKES FAILED ONE WEEK EARLIER WHEN I WAS PULLING A CAMPER THROUGH THE TENNESSEE MOUNTAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631716September 8, 2014
EXTERIOR LIGHTING
WHILE DRIVING FROM ALABAMA TO PENNSYLVANIA IN MY NEW GMC I HAD TO SLOW DOWN TO 15 MPH UNDER THE POSTED LIMIT DUE TO POOR ILLUMINATION OF THE ROAD. THE HIGH BEAM HEADLIGHTS SHINE NO WHERE ON THE ROAD. I ONCE ALMOST MISSED A TURN ON A ROAD I DRIVE DAILY, ON ANOTHER OCCASION I BARELY AVOIDED HITTING TWO DEER ASIDE THE ROAD BECAUSE THE LIGHTS BROADCAST CENTER OF ROAD AND DO NOT SHINE AT ALL LEFT OR RIGHT. TWO TRIPS TO THE DEALERSHIP HAVE PROVED USELESS, FIRST TRIP THEY WERE WILLING TO ADJUST LIGHTS, SECOND TRIP I WAS TOLD THERE IS NO FURTHER ADJUSTMENT POSSIBLE. THIS IS UNACCEPTABLE FOR A NEW VEHICLE THAT COST $45,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631323September 7, 2014
SERVICE BRAKES
WHILE DRIVING HOME FROM WORK AT APPROXIMATELY 35MPH ON A CONGESTED ROAD, I APPLIED THE BRAKES TO STOP AT AN UPCOMING LIGHT AND THE BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR. I SWERVED INTO THE ADJACENT LANE TO AVOID REAR ENDING THE CAR IN FRONT OF ME. LUCKILY THERE WAS AN OPENING IN THE ADJACENT LANE AND THE CAR BEHIND ME WAS OBSERVANT. I PULLED OFF THE ROAD AND OPENED THE HOOD TO CONFIRM THE BRAKE FLUID LEVEL. IT WAS VERY LOW. I CLIMBED UNDER THE TRUCK TO OBSERVE BRAKE FLUID EVERYWHERE AND ASSUMED A BRAKE LINE FAILED. I TOOK THE TRUCK TO A REPAIR SHOP AND WAS INFORMED THE BRAKE LINE WAS RUSTED THROUGH AND NEEDED TO BE REPLACED. A COST OF $275. UPON RESEARCHING THIS ON THE INTERNET, I HAVE SEEN THAT THIS IS A MAJOR PROBLEM AND GM IS HOLDING OUT DOING A RECALL. THIS INCIDENT CAUSED ME TO NARROWLY MISS AN ACCIDENT AND IT MADE FOR A TENSE AND ANXIOUS TIME. I BELIEVE GM SHOULD RECOGNIZE THIS ISSUE AND DO SOMETHING QUICKLY BEFORE MORE SERIOUS ACCIDENTS OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631378September 7, 2014
SERVICE BRAKES
TOTAL BRAKE FAILURE. DUE TO RUSTED LINES BRAKE FLUID POURED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631205September 6, 2014
SERVICE BRAKES
I HAD BEEN DRIVING FOR 15-20 MILES BOTH ON AND OFF THE HIGHWAY AND THE VEHICLE STOPPED FINE. I WAS TRAVELING AT ABOUT 60 MPH AND WAS COMING UP ON HIGHWAY TRAFFIC THAT WAS AT A STANDSTILL . I STEPPED ON THE BRAKE PEDDLE AND IT WENT STRAIT TO THE FLOOR, ABSOLUTELY NO BRAKES AT ALL AND NO EVEN A HINT THIS WAS ABOUT TO HAPPEN. I WAS ABLE TO SWERVE OUT OF THE WAY, NARROWLY MISSING THE VEHICLE IN FRONT OF ME, AND USED THE TRANSMISSION AND E BRAKE TO GET THE VEHICLE STOPPED ON A GRASSY SHOULDER. HAD A VEHICLE BEEN NEXT TO ME OR A LESS EXPERIENCED DRIVER BEEN BEHIND THE WHEEL, IT MAY HAVE BEEN A MUCH WORSE OUTCOME . I KNOW AT LEAST 10 PEOPLE WHO OWN SIMILAR VEHICLES AND EVERYONE HAS HAD A BRAKE LINE FAILURE AT SOME POINT. GM NEEDS TO STEP UP AND COVER THIS BEFORE SOMEONE ELSE GET HURT OR KILLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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