GMC Sierra Complaints

15,732 consumer complaints on file.

#10652782November 5, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2015 GMC SIERRA K3500 DENALI. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE ENOUGH LIGHTING CAUSING THE CONTACT'S VISIBILITY TO BE DIMINISHED. AS A RESULT, THE CONTACT WAS ONLY ABLE TO DRIVE THE VEHICLE WITH HIGH BEAMS ON AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE HEAD LAMPS WERE PERFORMING TO FACTORY SPECIFICATION. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 290.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652609November 4, 2014
SERVICE BRAKES
PULLING OUT OF MY DRIVEWAY ONTO THE STREET. APPLIED THE BRAKES WHEN REACHING THE END OF THE DRIVEWAY AND BRAKE PEDAL WHEN COMPLETELY TO THE FLOOR. WAS ABLE TO STOP, BEING THAT I WAS ONLY GOING AROUND 2 MPH AT THE TIME. WHEN I GOT OUT OF THE TRUCK, I SAW A LARGE AMOUNT OF BRAKE FLUID ON THE DRIVEWAY FROM A BURST BRAKE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652610November 4, 2014
SERVICE BRAKES
DRIVING DOWN RURAL ROAD AT 55MPH, A DEER JUMPS INTO MY PATH. I QUICKLY BRAKE, ABS ACTIVATES AND PEDAL DROPS TO NEAR FLOOR. TRUCK DOES STOP, BUT BRAKING MUCH MORE DIFFERENT THAN NORMAL. DEER MOVES ON AND I START MOVING AGAIN. NEXT STOP SIGN I NOTICE THAT BRAKE PEDAL DROPS TO FLOOR, STILL BRAKING, BUT MUCH MORE DIFFICULT TO BRAKE. I MADE IT HOME AND NOTICED MY BRAKE LINE DIRECTLY UNDER THE DRIVER POSITION WAS SPRAYING FLUID NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652074November 3, 2014
EXTERIOR LIGHTING
HEADLIGHTS IN NORMAL OPERATION SITUATION ARE WOEFULLY SHORT OF ILLUMINATION DISTANCE AND EASY TO OVERDRIVE AT HIGHWAY SPEEDS. HIGH BEAMS AND FOG LIGHTS ARE MORE ADEQUATE, HOWEVER HIGH BEAMS CANNOT BE USED IN TRAFFIC AND FOG LIGHTS TEND TO IRRITATE ONCOMING DRIVERS ON HIGHWAYS IN SMALLER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651660October 31, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2014 GMC SIERRA 1500, THAT I BOUGHT LAST WEEK, ARE EXTREMELY WEAK. THEY HAVE NO PROJECTION TO THE SIDES OF THE ROAD AND ONLY PROJECT FORWARD MAYBE 30 FT. AT 55 MPH AT NIGHT IS ASKING FOR AN ACCIDENT TO HAPPEN. I HAVEN'T DRIVEN IT IN RAIN OR SNOW YET AND NOT LOOKING FORWARD TO THAT. GM NEEDS A RECALL BEFORE WINTER SETS IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651728October 31, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO ACCELERATE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650937October 29, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE FRONT AND REAR BUMPERS HAVE RUSTED SO BAD THAT THEY HAVE BIG HOLES IN THEM. I WAS TOLD I HAVE TO REPLACE THEM BOTH BEFORE I CAN GET AN INSPECTION STICKER ON THE PICK UP, AT THE COST OF OVER $1000.00 FOR PARTS AND LABOR. I HAVE SEEN MANY MORE PICK UPS WITH THE SAME RUSTED BUMPERS. IS THERE A RECALL FOR BUMPER REPLACEMENT ON THESE PICKUPS?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650960October 29, 2014
ENGINE
VEHICLE WAS IN (D) DRIVE AND I WAS ABLE TO TURN THE IGNITION OFF. IS THIS NORMAL? I CHECKED WITH MY GMC DEALER AND THEY SAID IT HAD TO BE PUT ON THE COMPUTER TO BE CHECKED, HOWEVER WAS NOT COVERED BY ANY POSTED RECALL. IS THIS RELATIVE TO THE IGNITION RECALL? THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650997October 29, 2014
STRUCTURE:BODY:DOOR
IN DECEMBER 2013 THE PASSENGER EXTERIOR DOOR HANDLE CAME OFF & A FEW DAYS LATER EXTERIOR DRIVER BACK DOOR HANDLE CAME OFF. THE DEALERSHIP DID REPLACE BOTH HANDLES UNDER WARRANTY. HOWEVER, WHILE WE THERE ANOTHER MAN CAME IN WITH THE SAME PROBLEM ON HIS GMC SIERRA. IN OCTOBER 2014, THE EXTERIOR DRIVER DOOR HANDLE CAME OFF. DEALER REPLACING BUT CHARGING CUSTOMER $200+. SERVICE PERSON INDICATED THEY HAVE HAD NUMEROUS ISSUES WITH THE HANDLES ON GMC SIERRAS BREAKING, AS RECENT AS THE LAST MONTH OR SO. IN INTERNET SEARCH THIS SEEMS TO BE A PREVALENT PROBLEM WITH THE GMC SIERRA. OTHER CAR DEALERS HAVE TOLD US THAT THEY HAVE HEARD COMPLAINTS ON THIS ALSO. ALTHOUGH IT MAY NOT BE A CRITICAL SAFETY ISSUE, WHEN THE DRIVER DOOR HANDLE CAME OFF OUR VEHICLE, THE DOOR WOULD NOT LATCH PROPERLY WITHOUT SOME EFFORT. THIS COULD CAUSE AN EXTREME ISSUE IF THE DOOR DOES NOT LATCH. IF THE DRIVER OR ANY PASSENGER SITTING BY A DOOR ON WHICH THE HANDLE BROKE DOES NOT GET THE DOOR TO LATCH PROPERLY IT COULD EASILY FLY OPEN WHILE THE VEHICLE IS MOVING AND COULD BE CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651066October 29, 2014
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2006 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WAS AN UNKNOWN SUBSTANCE LEAKING FROM THE VEHICLE. IN ADDITION, THE BRAKE LINES WERE RUSTED AND HAD HOLES CAUSING IT TO POTENTIALLY FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/10/14*LJ UPDATED 9/29/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651103October 29, 2014
STRUCTURE:BODY
ON 4/10/2014 I FACTORY ORDERED AN 2014 GMC 1500 CREW CAB 4X4 SHORT BED WITH A MAX TRAILER TOWING PACKAGE. THIS TOWING PACKAGE HAD A MAXIMUM TRAILERING WEIGHT OF 11,800# AND A GCWR OF 17,500#. I TOOK RECEIPT OF THE VEHICLE ON 5/29/14. ON 6/4/14 GM RELEASED DOCUMENT ID: 3931537 STATING THAT THE GCVWR IN THE OWNERS MANUAL IS INCORRECT. THE MAX TRAILER WEIGHT IS NOW BEING STATED AS 11,200# AND A GCWR OF 16,700# AFTER THE RELEASE OF THIS DOCUMENT. THIS 800# GCVWR REDUCTION IS AN ISSUE AS THE VEHICLE WAS ORIGINALLY PURCHASED AND SIZED WITH THE ORIGINAL TOWING CAPACITIES AND GCWR. AT THIS TIME, GM DOES NOT MANUFACTURER ANY 1/2 TON TRUCKS THAT WILL ACCOMMODATE THE ORIGINAL TOWING CAPACITIES THAT I FACTORY ORDERED AND PURCHASED MY VEHICLE AT. I HAVE BEEN WORKING WITH THE DEALERSHIP ON THIS ISSUE SINCE AUGUST 22,2014 AND THERE HAS BEEN NO RESOLUTION TO THIS POINT; THEREFORE, I AM FILING THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650674October 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650826October 28, 2014
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2006 GMC SIERRA. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. ..UPDATED 01/14/15 *BF UPDATED 01/15/15*JB..........UPDATED 02-02-15*BF..UPDATED 03-02/15 *BF STATUS UPDATE 03/17/15*JB UPDATED 8/31/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650845October 28, 2014
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE ABS AND SERVICE BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER AND THE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650199October 27, 2014
AIR BAGS, STRUCTURE
DASHBOARD CRACKS BY AIRBAG. CONCERNED IT MAY PROJECT SHARP PLASTIC PIECES INTO PASSENGER CABIN IN EVENT OF COLLISION AND AIRBAG DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650279October 27, 2014
SERVICE BRAKES
GOT HARD ON THE BRAKES TO AVOID A DEER THAT HAD JUMPED OUT OF A DITCH AND THE BRAKE PEDAL WENT TO THE FLOOR AND BRAKES GAVE OUT. DEALER REPLACED ALL THE ROTTED LINES TO THE TUNE OF 1250.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650532October 27, 2014
SERVICE BRAKES, SUSPENSION
COMING TO A STOP SIGN I APPLIED THE BRAKES AND THEY COMPLETELY FAILED WITHOUT WARNING; NO LIGHTS OR INDICATION FAILURE WAS IMMINENT. THE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE. MANAGED TO TURN ONTO A DIRT SHOULDER AND DOWNSHIFT TO STOP. INSPECTION REVEALED RUSTED THROUGH REAR BRAKE LINE. ALTHOUGH THE DASH BRAKE WARNING LIGHT COMES ON WHILE STARTING THE TRUCK, IT GOES OFF AND GIVES NO INDICATION THE BRAKE FLUID IS LOW. WHILE REPAIRING THE BRAKE LINES IT WAS NOTICED THE FRAME OF THE TRUCK IS EXTREMELY RUSTY AND FLAKING. AFTER WIRE-BRUSHING BY HAND,THE FRAME IS SHOWING CRACKS ON BOTH SIDES, UNDER THE CAB, NEAR THE REAR, RIGHT ABOUT WHERE A CROSSMEMBER IS ATTACHED. THIS VEHICLE IS NO LONGER SAFE TO DRIVE. I AM NOT IMPRESSED WITH GM'S CLAIM THAT THIS WAS A LIGHTER, STRONGER FRAME ON THIS TRUCK. WE HAVE 2 OLDER TRUCKS WITH NOWHERE NEAR THIS MUCH RUST AND NEITHER HAVE CRACKED. THE DESIGN ALLOWS TOO MUCH CRUD TO ACCUMULATE INSIDE THE LIP OF THE FRAME WHERE IT IS ALMOST IMPOSSIBLE TO WASH OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650027October 26, 2014
SERVICE BRAKES, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
BRAKE LINE LEAKS, BRAKE STOPPED WORKING BECAUSE OF RUSTED BRAKE LINES. ALSO FUEL AND TRANSMISSION LINES ARE RUSTED BADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650036October 26, 2014
ENGINE
AT THE ABOVE LISTED DATE MY VEHICLE BEGAN BLOWING EXCESSIVE BLUE SMOKE THROUGH THE EXHAUST. I DISCOVERED AT THAT TIME THERE HAD BEEN A RECALL ON THE FUEL INJECTORS SEVERAL YEARS BEFORE. I ATTEMPTED TO REMEDY THIS WITH GM AT THAT TIME AND WAS TOLD I WAS TOO LATE PAST THE DATE TO GET SERVICE ON THE RECALL. I WAS NOT NOTIFIED OF A RECALL AND WOULD HAVE TAKEN CARE OF IT AT THAT TIME. IT CONTINUES TO BLOW EXCESSIVE SMOKE BUT ONLY AT IDLE. I WISH TO HAVE THE PROBLEM CORRECTED AS IT IS HURTING THE ENVIRONMENT. I WAS GIVEN A PRICE AT THE LOCAL DEALERSHIP TO REPAIR THIS ISSUE. I DON'T FEEL I SHOULD HAVE TO PAY TO HAVE IT CORRECTED AS THERE WAS A RECALL ON THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650123October 26, 2014
SERVICE BRAKES
WHILE PULLING A CAMPER-TRAILER, I APPLIED THE BRAKES AND THE PEDAL WENT COMPLETELY TO THE FLOOR. I WAS ABLE TO STOP UTILIZING THE BRAKES ON THE TRAILER. I WAS ONLY A SHORT DISTANCE FROM HOME AND I WAS ABLE TO GET THE TRAILER BACK, KEEPING THE TRANSMISSION IN 1ST GEAR AND THE TRAILER BRAKES. I TOOK THE TRUCK TO A CHEVY DEALER THAT WAS JUST A VERY SHORT DISTANCE UTILIZING THE GEARS AND THE EMERGENCY BRAKE. UPON INSPECTION, THE DEALER FOUND AT LEAST TWO LOCATIONS WHERE THE BRAKE LINE HAD RUSTED THROUGH. HE RECOMMENDED TO REPLACE ALL BRAKE LINES WITH A LINE THAT WAS CORROSION RESISTANT. THE REPAIR WAS JUST UNDER $2000. I HAVE NOT CONTACTED GMC SINCE THE TRUCK HAS 74,000 MILES AND IS OUT OF ALL WARRANTIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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