GMC Sierra Complaints

15,732 consumer complaints on file.

#10667500December 21, 2014
SERVICE BRAKES
TRUCK WAS BEING DRIVEN IN TRAFFIC AND AS APPROACHING STOP LIGHT AND BRAKES WERE APPLIED PETAL WENT ALL THE WAY TO FLOOR AND HAD TO SWERVE TO MISS STOPPED TRAFFIC. UPON INSPECTION BRAKE LINE ON DRIVERS FRONT SIDE OF TRUCK AND LAYING ON TOP OF THE FRAME WAS RUSTED ALMOST COMPLETELY IN HALF! QUICK THINKING AVOIDED ACCIDENT .THIS TRUCK HAS ONLY BEEN DRIVEN ON CITY STREETS AND NEVER OFF ROAD FOUR WHEELING AND FEEL THIS IS MANUFACTURING DEFECT AS STAINLESS STEELS LINES SHOULD NOT RUST IN HALF IF IN FACT THEY ARE STAINLESS STEEL TO BEGIN WITH.TRUCK IS AT GMC NOW TO BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667523December 21, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS ARE VERY POOR. I HAVE OWNED MANY CARS AND THE LACK OF NIGHT VISION WITH THE 2014 SIERRA IS THE WORST OF ANY CAR I HAVE EVER DRIVEN. I USED TO WORK ON MY FAMILY FARM BACK IN THE 1980S AND OUR OLD TRACTORS AND COMBINES HAD BETTER NIGHT VISIBILITY THAN MY BRAND NEW SIERRA. GMC, YOU MUST FIX THIS NOW! I GUARANTEE YOU WILL HAVE A MAJOR LAWSUIT ON YOUR HANDS IF YOU DON'T. THIS IS SUCH A SIMPLE THING TO GET RIGHT, DO THE RIGHT THING AND RECALL ALL THESE VEHICLES AND INSTALL PROPER HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667174December 18, 2014
ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY WHEN ALL THE LIGHTS ON THE INSTRUMENT CLUSTER CAME ON AND WENT CRAZY AND SO DID THE RADIO. THE TRUCKS BRAKES LOCKED UP AND CAME TO A COMPLETE STOP. THE TRUCK TURNED OFF AND WHEN I TRIED TO TURN IT BACK ON IT WAS DEAD. OPEN UP THE HOOD AND DISCONNECTED THE BATTERY AND RECONNECTED AND THE TRUCK TURNED ON THIS HAS NOT BEEN THE ONLY TIME IT HAS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667175December 18, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS TRUCK ARE UNSAFE, THEY DO NOT PROJECT ENOUGH LIGHT AHEAD FOR SAFE DRIVING AT NIGHT. ONE HAS TO DEPEND ON THE STREET LIGHTING OR STARS. I HAVE COME CLOSE TO HITS OTHERS ON THE ROADS FOR THE LACK OF PROJECTION OF THESE LIGHTS. THE TRUCK BECOMES A HAZARD ON THE HIGHWAY DO TO THE SLOW SPEED ONE HAS TO TRAVEL TO STAY WITHIN THE HEADLIGHTS. PLEASE ADDRESS THIS WITH GMC BEFORE SOMEONE IS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664777December 17, 2014
SERVICE BRAKES
ON 11/11/2014, TRUCK SUDDENLY VEERED TO LEFT, CROSSED MIDDLE OF ROAD AND WENT HALFWAY INTO DITCH, ROAD DID HAVE A SMALL AMOUNT OF SNOW[1/2 INCH], THIS HAPPENED JUST AS I TOPPED A SMALL HILL. ON 11/16/2014 AGAIN AS I TOPPED A HILL ON A CURVE THE TRUCK SUDDENLY VEERED TO THE LEFT, CROSSED THE MIDDLE OF THE ROAD AND DID GO COMPLETELY IN THE DITCH. ON 11/30/2014 AS I BACKED OUT OF THE GARAGE, THE BRAKE PEDAL WENT TO THE FLOOR AND HAD A HORRIBLE NOISE WHEN I APPLIED THE BRAKE. I MADE AN APPOINTMENT WITH MY MECHANIC AND HE FOUND THE BRAKE CALIPER WAS FROZE UP AND SHEARED OFF THE BRAKEPAD AND THIS RUINED THE BRAKE ROTOR, THIS OF COURSE CAUSED THE LOSS OF BRAKES ON THE RIGHT REAR SIDE, WHICH MUST HAVE BEEN PULLING ME OFF THE ROAD. LUCKILY WE SUFFERED NO SERIOUS INJURIES AND NO OTHER VEHICLES WERE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664524December 16, 2014
EXTERIOR LIGHTING
WANTED TO UPDATE INFO ON THIS COMPLAINT. I HAVE BEEN IN CONTACT W/DEALER AND THEY HAVE AGREED TO REPLACE BOTH HEADLIGHTS, EVEN THOUGH THEY CONSIDER THIS TO BE ABNORMAL, WITH THE AGREEMENT THAT IF IT HAPPENS ON NEW HEADLIGHTS THEY WILL CONSIDER IT NORMAL AND DO NOTHING MORE! I FEEL THIS IS A SAFETY ISSUE AS IT OBSCURES THE LIGHT AND ALSO THAT THEY ARE TRYING TO BULLY ME INTO AN AGREEMENT I DON'T AGREE WITH. MY VEHICLE HAS A BUMPER TO BUMPER WARRANTY AND THEY ARE TRYING TO EXCLUDE THIS ISSUE IN THE FUTURE IF I AGREE TO HAVE THE HEADLIGHTS REPLACED NOW. I HAVE CONTACTED GMC REGARDING THIS AND HAVE YET TO HEAR BACK FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664566December 16, 2014
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
THE TRUCK SHUT OFF NO POWER BRAKES, STEERING. THIS HAPPENED WHILE PULLING A TRAILER. THE GMC DEALER INFORMED ME THAT THE SHUT OFF WAS THE RESULT OF A PUMP MOUNTED DRIVER (PMD) FAILURE ON THE 6.5L DIESEL MOTOR. VERY UNSAFE SHOULD HAVE RESULTED IN A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664593December 16, 2014
SERVICE BRAKES, STRUCTURE:BODY
SINCE ROUGHLY JUNE OF 2014 COMPLETE VEHICLE SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED. I HAVE HAD IT LOOKED AT AND HAVE BEEN TOLD THAT IT IS THE BRAKE LINES ABS AND NEEDS REPLACEMENT. I AM A SINGLE FATHER OF TWO BOYS STRUGGLING FINANCIALLY AND CANNOT AFFORD NEW BRAKE LINES. I ALSO HAVE A CURRENT SITUATION WHERE THE REAR BUMPER IS COMPLETELY ROTTED THROUGH AND AS A RESULT CANNOT PASS STATE VEHICLE INSPECTION I HAVE SEARCHED FOR 2 MONTHS AND CANNOT FIND A USED REAR BUMPER AND MANUFACTURER COST IS $450-$500 WHICH I CANNOT AFFORD AT THE MOMENT. I HAVE ALWAYS HAD A GMC PICKUP AND AM VERY DISSATISFIED WITH MY PRESENT SITUATION AS I HAVE ONLY PUT 25,000 MILES ON THE VEHICLE SINCE PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664711December 16, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, AN ABNORMAL NOISE OF SIMULATING AIR ENTERED THE VEHICLE FROM THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE IT WAS DIAGNOSED THAT THE REAR AND FRONT DRIVER SIDE FOAM SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664258December 15, 2014
SERVICE BRAKES
THE BRAKES WENT TO THE FLOOR AND VEHICLE DID NOT STOP, BARELY AVOIDED A CRASH. FOUND POOL OF BRAKE FLUID UNDER TRUCK. FIRESTONE AUTO CHARGED $675 TO REPLACE A RUSTED OUT BRAKE LINE. ALL OTHER LINES ARE HEAVILY CORRODED AND READY TO FAIL AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664269December 15, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE CHROME PLATING WAS SEPARATING FROM ALL OF THE INTERIOR DOOR HANDLES. THE CONTACT MENTIONED THAT THE PARTS THAT WERE STICKING OUT WERE VERY SHARP. THE CONTACT SUSTAINED MINOR CUTS ON THE RIGHT HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10664338December 15, 2014
SERVICE BRAKES
HAD A RECALL ON THE BRAKES, RECALL # 05068. CLASSIC CHEVEROLET (NOW OUT OF BUSINESS DID THE WORK) THEY ONLY CLEANED THE PARTS, ABS LIGHT CAME BACK ON A FEW MONTHS LATER SO THEY JUST KEPT CLEANING THEM UNTIL MY WARRANTY EXPIRED. THEN WHEN I BROUGHT IT BACK IT ALL OF A SUDDEN NEED OVER $2000 DOLLARS OF REPAIRS. MY WIFE GOT THEM TO KICK IN A $1000. BUT I BELIEVE THE PARTS SHOULD OF BEEN RE MANUFACTURED OUT OF STAINLESS STEEL SO THEY DIDN'T RUST & I WOULDN'T STILL BE HAVING HIS PROBLEM. NOW I'M PROBABLY LOOKING AT ANOTHER $2000 TO CONTINUALLY FIX THE SAME ISSUE. THEY BASICALLY DID THE SAME THING WITH THE TAIL GATE RECALL, JUST REPLACED WITH NEW PARTS OF THE SAME MAT'L AS THE ONES THAT WERE RUSTING AND FAILING IN THE 1ST PLACE. SO I REPLACED THEM SINCE THEN AGAIN ALSO. WHICH IF THEY WOULD OF MADE THEM OUT OF GALVANIZED OR STAINLESS THEY WOULD OF HELD UP BETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664422December 15, 2014
EXTERIOR LIGHTING
HEADLIGHTS APPEARED TO BE LEAKING, CONDENSATION AND WATER DROPLETS. TOOK TO DEALER FOR OIL CHANGE AND ADVISED THEM OF THE HEADLIGHT ISSUE. WAS TOLD THEY WERE NOT LEAKING THAT THE DESIGN OF HEADLIGHTS CAUSED THIS, BULBS BURN SO HOT THEY HAVE A VENT FOR COOLING. BECAUSE OF THE AIR FLOW THROUGH VENT IT BRINGS IN CONDENSATION & WATER DROPLETS CAN FORM WHICH CAN TAKE 2 TO 6 HOURS TO CLEAR! WAS TOLD THAT THEY W/ONLY REPLACE HEADLIGHT ASSEMBLY, WHICH COSTS $900, IF ITS OVER 50% OF THE LENS. I WAS TOLD ONE HEADLIGHT WAS OVER 50% AND HAD WATER DROPLETS, AS WELL AS A HALO EFFECT AROUND THE BULB THAT HE HAD NEVER SEEN BEFORE. HOWEVER, DEALER DID NOTHING AT THE TIME AS THE LENS WAS CLEARING UP. I ASKED ABOUT THE CONDENSATION OBSCURING THE LIGHT OUTPUT AND THEREFORE MY VISION AND WAS TOLD IT WOULD NOT AFFECT IT. AFTER READING THE OTHER COMPLAINTS REGARDING THE HEADLIGHTS I FEEL THIS MAY BE PART OF THE PROBLEM. IF THE LENS IS COVERED INSIDE W/CONDENSATION & WATER DROPLETS, IT DOES AFFECT THE LIGHT OUTPUT. I LIVE IN THE PACIFIC NW WHERE IT RAINS 9 MONTHS OUT OF THE YEAR AND THEREFORE WE HAVE MOISTURE IN THE AIR ALL THE TIME! I AM NOW DOCUMENTING THE CONDENSATION W/PICTURES OF THE HEADLIGHTS EVERY TIME I DRIVE IT...UPDATED 12/30/14*BF THE CONSUMER STATED THE CONDENSATION WAS IN THE FORM OF FOG. UPDATED 01/12/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664126December 14, 2014
EXTERIOR LIGHTING
HEADLIGHTS ON HIGH BEAM WERE AIMED TO HIGH & POINTED UP INTO THE TREES. LOW BEAMS SEEMED OK. I FINALLY TOOK TO A LOCAL DEALER FOR SOME RECALLS AND TALKED TO THEM ABOUT COMPLAINTS AND THEY ADJUSTED SAYING THE LIGHTS WERE AIMED TO HIGH. DROVE VEHICLE YESTERDAY AND THE LOW BEAMS NOW HAVE SO LITTLE PROJECTION FORWARD THAT I'M AFRAID AT NIGHT, IF ANYTHING CAME IN FRONT OF ME, I'D HIT IT BEFORE BEING ABLE TO STOP. WILL BE TAKING IT BACK TO HAVE LIGHTS ADJUSTED UP AGAIN AND LIVE WITH IT UNTIL GMC DOES SOMETHING. REASON IT HAS TAKEN SO LONG TO FILE COMPLAINT IS I DO NOT DRIVE MUCH AT NIGHTS AND DID NOT THINK OF FILING COMPLAINT UNTIL I FOUND THIS WEBSITE AND READING OTHER OWNERS HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664081December 13, 2014
SUSPENSION
THREE YEARS IN A ROW , MY TRUCK HAS NOT PASSED INSPECTION DUE TO PROBLEMS WITH THE FRONT END BALL JOINTS ON BOTH SIDES. THIS SPRING MY FRONT LEFT BEARING AND AXLE FAILED, IT HAS FAILED INSPECTION AGAIN THIS YEAR. I HAVE 91,000 MILES ON MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663826December 12, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 GMC SIERRA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE DIM AND CAUSED POOR VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663956December 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 GMC SIERRA. THE CONTACT STATED THAT THE AIR BAG LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663781December 12, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND CAUSED POOR VISIBILITY OF THE ROAD. THE DEALER ADJUSTED THE HEADLIGHTS HIGHER; HOWEVER, THE VISIBILITY WORSENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734179December 11, 2014
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, POWER TRAIN
WHILE HAVING MY VEHICLE CHECK OVER FOR THE WINTER, THE MECHANIC INFORM ME THAT THE FRONT BRAKE LINES ARE VERY RUSTY AS WELL AS THE FUEL LINES AND THE COOLING LINES GOING TO THE TRANSMISSION. THIS SITUATION IS VERY DISTURBING SINCE I HAVE VERY LOW MILEAGE. THE TUBING USED FOR THE BRAKE AS WELL AS THE FUEL LINES SHOULD BE ABLE TO WITHSTAND RUSTING FOR THE LIFE OF THE VEHICLE. IF THE MATERIAL USED BY GM WAS NOT UP TO SPECIFICATION AS FAR AS CORROSION PROTECTION EITHER COMPENSATION TO REPAIR IT IS IN ORDER A RECALL SHOULD BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663661December 11, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT ALL THE AUTOMATIC DOOR LOCKS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 194,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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