GMC Sierra Complaints

15,732 consumer complaints on file.

#10809330December 9, 2015
STEERING, WHEELS
HAVING TIRE ISSUES WITH MY NEW 2015 GMC 2500 4WD PICK UP THE BRIDGESTONE TIRES THAT ARE INSTALLED AS FACTORY EQUIPMENT SIZE 265X70X17 LOAD RANGE 'E' THEY HAVE A TENDENCY TO WONDER AND AT TIMES AND NOT FOLLOWING A CURVE. THE ALIGNMENT WAS OUT AND REALIGNED BY GMC AT 7000 MILES. THE PROBLEM DIDN'T GO AWAY. I CALLED A BRIDGSTONE DEALER AND HE SAID THE TIRE SIZE WAS INCORRECT THEY NEED TO BE 245X75X17 LOAD RANGE 'E' FIRESTONE TIRES.GM IS REFUSSING TO PUT ON THE CORRECT SIZE. I CHECKED WITH MICHELIN AND THEY RECOMMEND 245X75X17 LOAD RANGE 'E' TIRES. THE NEW 2016 GM 2500 VEHICALS HAVE 245X75X17 LOAD RANGE 'E'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808664December 6, 2015
SERVICE BRAKES
ON 11-30-2015 I LOST THE BRAKE SYSTEM WHILE DRIVING ON A CITY STREET. UPON INSPECTION I FOUND A RUPTURED BRAKE LINE FROM THE PRIMARY SIDE OF THE MASTER CYLINDER. THE BRAKE LINE HAD FAILED DUE TO CORROSION. INSPECTING OTHER BRAKE LINES, I FOUND OTHERS THAT HAD CORROSION WHERE PLASTIC CLIPS WERE USED TO LOCATE LINES. I HAVE OWNED THIS TRUCK SINCE NEW AND HAVE CARED FOR IT METICULOUSLY. THE TRUCK HAS 66,00 MILES ON IT. I HAVE NEVER OWNED ANY VEHICLE THAT HAD IT BRAKE LINES RUST THROUGH LIKE THIS. A MAJOR CATASTROPHE TO ME AND MY FAMILY WAS AVERTED BY PULLING OVER AT THE FIRST SIGN OF FAILURE. GM SHOULD BE HELD LIABLE FOR EVERY VEHICLE IT MANUFACTURED WITH POOR QUALITY MATERIALS THAT CAN CAUSE FAILURE TO THE SINGLE MOST IMPORTANT PART OF AN AUTOMOBILE, THE BRAKES. AS YOU CAN SEE FROM THE ATTACHED PHOTOS, THIS TRUCK IS NOT RUSTED ANYWHERE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808591December 5, 2015
EXTERIOR LIGHTING
HEAD LIGHTS DONT ALLOW YOU TO SEE THE ROAD.NOT BRIGHT ENOUGH,DONT SHINE CORRECTLY.CANT SEE THE ROAD OR DEER AT NIGHT AND ARE WORSE IN THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808131December 3, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ON 2015 SIERRA 2500HD DENALI ARE SAFETY HAZARDS THEY DO NOT ILLUMINATE FAR ENOUGH AHEAD OF YOU AT NIGHT TO SEE ROAD HAZARDS IN FRONT OF YOU AT NORMAL DRIVING SPEEDS, THEY ARE ESPECIALLY LACKING ON RURAL ROADS, WHERE ANIMALS MIGHT BE ON THE ROADWAY. THEY BARELY ILLUMINATE (VERY DIM AND UNREADABLE), THE LICENSE PLATE ON A VEHICLE IN FRONT OF YOU TRAVELING AT REGULAR NIGHT TIME DISTANCES, GIVING YOU VERY LITTLE REACTION TIME TO REACT IN CASE OF HAZARDS. WE HAVE A NEW VEHICLE LESS THAN 3000 MILES AND FIND THIS VEHICLE VERY DANGEROUS TO DRIVE AT NIGHT OR IN POOR LIGHTING. THE DEALER TOLD US THERE WAS NOTHING THEY COULD DO, CONSIDERING TRYING TO FIND SOME TYPE OF AFTER MARKET LIGHTING TO ADD TO THE VEHICLE TO AID IN NIGHT TIME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808140December 3, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT WAS ABLE TO AVOID AN ACCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,900....UPDATED 02/04/16 *BF; 05/02/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807696December 1, 2015
SERVICE BRAKES
ALL BRAKE LINES HAVE ROTTED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807692December 1, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING AT A LOW SPEED ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS AND THEN STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE FUNCTIONED AS INTENDED. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807813December 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,844. UPDATED 02/19/16*LJ; UPDATED 05/02/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807487November 30, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HOOKED UP A TRAILER (FIRST TIME EVER), DISCOVERED THAT THE TRAILER LIGHTS WERE NOT WORKING, CHECKED FUSES, FOUND A MELTED FUSE. FOUND A RECALL FOR SAME PROBLEM, HOWEVER IT IS VIN SPECIFIC AND VIN IS NOT COVERED. TOOK TO DEALERSHIP, AND REPORTED PROBLEM TO GMC, WAS TOLD TO REPORT IT HERE. ALSO FOUND A VIN SPECIFIC RECALL FOR THE DRIVER CONTROL BUTTON FOR THE PASSENGER WINDOW (SOMETIMES WORKS, SOMETIMES DOESN'T) AND AGAIN THIS VIN IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807617November 30, 2015
EXTERIOR LIGHTING
THE FRONT PROJECTOR HEADLAMPS DO NOT PUT OUT ENOUGH LIGHT TO SAFELY DRIVE ON UNLIT ROADS AT HIGHWAY SPEEDS. THERE IS ALSO LITTLE LIGHT PROJECTED TO THE SIDE MAKING TURNS UNLIT. I RECENTLY HAD A NEAR HIT WITH A PEDESTRIAN ON AN UNLIT STREET BECAUSE OF NO SIDE LIGHTING WHEN MAKING A SLOW TURN. THERE ARE NO HIGHER LUMEN REPLACEMENT BULBS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10807621November 30, 2015
SERVICE BRAKES
82K MILES, ORIGINAL OWNER, WELL MAINTAINED AND GARAGED. HAD TO STOP AT A RED LIGHT AND THE PEDAL WENT TO THE FLOOR AS I WENT INTO THE INTERSECTION.LUCKILY NO OTHER CARS WERE AHEAD OF ME AND NOBODY WAS HURT. DIC LIGHTS CAME ON AND BRAKES HAVE NOT WORKED SINCE LIMPING MY VEHICLE BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807255November 28, 2015
UNKNOWN OR OTHER
MY DASH CRACKED IN 4 PLACES FROM THE PASSENGER AIRBAG, SPEAKER, ALONG WINDOW LINE ATTACHMENT AND UP THE DRIVERS SIDE INSTRUMENT PANEL. I WAS JUST TURNING A CORNER FROM ONE STREET TO THE NEXT AND I HEARD A LOUD SOUND. I THOUGHT SOMETHING HIT MY WINDOW BUT IT WAS MY DASH ITS SELF AND THE MORE I DROVE AND TURNED THE MORE IT CRACKED. IT IS ALMOST TO THE POINT THE ENTIRE PIECE CAN JUST BE PULLED OUT IN ONE PIECE. I HAVE PICTURES BUT I'M NOT SURE HOW TO UPLOAD THEM UNLESS I SEND THEM TO AN E-MAIL ADDRESS OR PHONE NUMBER. I HAVE SAVED THEM TO MY PHONE.I WAS ON A CITY STREET WHEN THIS HAPPENED. THERE WERE NO BUMPS AND THE ROAD WAS FLAT.GM WANTS ME TO PAY $356.40 TO HAVE THIS FIXED WHICH IS 40% OF THE COST PER THEM.I HAVE ALL THE E-MALLS FROM GMC, PICTURES AND THE ORDER FROM THE DEALER FOR COST OF REPAIR ON FILE FOR THE FUTURE. I FEEL THEY SHOULD BE RESPONSIBLE FOR THIS DUE TO THE SAFETY HAZARD IT CAUSES. I'M AFRAID TO DRIVE MY TRUCK DUE TO AIRBAG FAILURE AND FLYING DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807152November 27, 2015
ELECTRICAL SYSTEM
BATTERY WENT DEAD RECHARGED HOUR METER RESET TO ZERO BUT STILL WORKS I USE THIS INFO FOR MAINTANCE PURPOSES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807188November 27, 2015
UNKNOWN OR OTHER
THE DASH HAS CRACKED RIGHT ABOVE THE PASSENGER AIR BAG . THE TRUCK WAS CLEANED AND DETAILED ON WEDNESDAY NOVEMBER 25TH 2015 , PARKED BACK IN THE GARAGE AND WHEN I LEFT IN IT FRIDAY NOVEMBER 27 , 2015 I NOTICED THE DASH WAS CRACKED . THIS IS A MAJOR CONCERN FOR ME SINCE IT IS THE PASSENGER AIR COMPARTMENT AND COULD RESULT IN FLYING DEBRIS FOR AN OCCUPANT INSIDE MY TRUCK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807084November 26, 2015
SERVICE BRAKES
STEEL HYDRAULIC BRAKE LINE UNDER TRUCK BED AND RUNNING ALONG DRIVER SIDE FRAME RUPTURED WHILE DRIVING. RESULT WAS LOSS OF LOSS OF PRESSURIZATION/BRAKE FLUID, MUSHY BRAKE PEDAL, AND GREATLY DECREASED BRAKING PERFORMANCE. INSPECTION REVEALS SIGNIFICANT RUST AREAS ON ALL STEEL BRAKE LINES REQUIRING COMPLETE REPLACEMENT OF ALL BRAKE LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807093November 26, 2015
SERVICE BRAKES
BRAKE LINES ARE RUSTING CAUSING BRAKE FAILURE DUE TO PRESSURE/FLUID LOSS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806680November 25, 2015
SUSPENSION:REAR, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: DUELER H/T 684 II, AND TIRE SIZE: P255/70R17 (N/A). THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE HAD LARGE PIECES OF TREAD DETACHING FROM THE CENTER OF THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED AND THE FAILURE WAS UNDETERMINED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 2,416.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679187November 24, 2015
EXTERIOR LIGHTING
2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT PROBLEMS. *SMD THE CONSUMER STATED WHEN HE MADE TURNS, THERE WAS NOT SUFFICIENT LIGHTING. THE DEALER STATED THE HEAD LIGHTS WERE FOUR INCHES TOO HIGH, SO THEY ADJUSTED THEM. UPON DRIVING AT NIGHT, HE FOUND THE LIGHTING TO THE SIDE HAD SLIGHTLY IMPROVED, BUT THE LIGHT WAS SHARPLY CUT OFF ABOUT 45 FEET IN FRONT OF THE TRUCK ON WHEN THE LOW BEAMS WERE ON, WHICH MADE IT UNSAFE TO DRIVE OVER 35 MPH. THE HIGH BEAMS GAVE GOOD LIGHTING AT DISTANCES, BUT BROUGHT FLASHED FROM ONCOMING TRAFFIC. THE SECOND HEAD LIGHT ADJUSTMENT EXTENDED THE LIGHTING OUT ABOUT 20 INCHES FURTHER, BUT LESS LIGHTING TO THE SIDES FOR TURNING. THE HEAD LIGHTS WERE ADJUSTED AGAIN AND THE TECHNICIAN STATED THE LIGHTS WERE AT THE LEVEL FROM THE FACTORY. THE CONSUMER STATED THE HEAD LIGHTS WERE NOT ADEQUATE IN HIS OPINION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806362November 23, 2015
SERVICE BRAKES
RUSTED BRAKE LINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795035November 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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