GMC Sierra Complaints

15,732 consumer complaints on file.

#10874953June 17, 2016
EXTERIOR LIGHTING
I HAVE RETURNED MY GMC CREW CAB SIERRA 2014 TO THE DEALER 5 TIMES BECAUSE OF INADEQUATE HEADLIGHTS. THE FIRST TIME THEY SERVICE DEPT. READJUSTED THEM WITH NO IMPROVEMENT. THE THIRD TIME BACK THE BULBS WERE REPLACED PER A BULLETIN AND BCM REPROGRAMMED. STILL NO IMPROVEMENT ESPECIALLY ON THE RIGHT SIDE. THE FOURTH TIME I HAD MY INTELLIGENCE INSULTED WHEN THE SERVICE ADVISER TOLD ME IT WAS BECAUSE THE GARAGE DOOR HE SHONE THEM ON WAS DIRTIER ON THE RIGHT SIDE. WHAT AN EXCUSE AND ONLY A FOOL WOULD INSULT HIS OWN INTELLIGENCE WITH THAT REMARK. THE FIFTH TIME BACK THE PARTS MANAGER HAD ORDERED A NEW BULB FOR THE RIGHT SIDE AND WAS CONSEQUENTLY REPLACED A SECOND TIME. I WROTE A CERTIFIED LETTER THEN TO GM CUSTOMER SERVICE AND WAS CONTACTED BY MARK 1-866-522-0300 EXT.#5921569. HE SAID I WAS SUPPOSED TO TAKE THE VEHICLE TO THE DEALERSHIP AND LEAVE IT SO THEY COULD DRIVE IT AT NITE. I DID THAT AND IT WAS DRIVEN BY PAUL AND UPON CONTACTING HIM THIS AM HE TOLD ME THE LOW BEAMS WERE ABSOLUTELY TERRIBLE AND OVERALL THE HEADLIGHTS ON THE TRUCK WERE AS LOUSY AS ALL THE 2014 AND 15 TRUCKS ARE. UPON PICKING THE TRUCK UP THIS AFTERNOON THE SAME REDICULIS SERVICE ADVISOR (WALLY) TOLD ME THAT HE DIDN'T DRIVE IT AND PAUL DID AND TOLD HIM THERE WAS NO PROBLEM WITH THE LIGHTS. WHO IS THE LIAR? ISINCERELY BELIEVE IT IS WALLY BECAUSE HE IS BOUND AND DETERMINED NOT TO FIX IT. THE HIGH BEAMS ON THIS VEHICLE ARE WHAT THE LOW BEAMS SHOULD BE. THIS IS A SAFETY ISSUE AND A $53000 TRUCK SHOULD HAVE SAFE HEADLIGHTS. ON LOW BEAM THERE IS A BLACK CURTAIN ONLY A FEW FEET FROM THE HOOD AND GOING DOWNHILL THAT BLACK IS ALMOST AT THE END OF THE HOOD. I HAVE OVER THE PAST 18 MONTHS TALKED TO FOUR GM REPS AT THE CUSTOMER SERVICE CENTER, WITH THE THIRD ONE TELLING SHE WOULD MAKE ARRANGEMENTS TO REPLACE THE LIGHT SYSTEM WITH THE 2016 SYSTEM. SHE CALLED THE DEALER SETTING IT UP AND THEN NEVER FOLLOWED THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874576June 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874307June 15, 2016
UNKNOWN OR OTHER
DASH CRACKED FOR AROUND AIRBAG AND THE CENTER SPEAKER FOR NO KNOWN REASON ALWAYS GARAGED NEVER PARKED IN SUN WITHOUT SUN SHADE I FEEL THIS MAY CAUSE SERIOUS INJURY IF AIRBAG IS DEPLOYED DUE TO THE CRACKED PLASTIC AROUND THE AIRBAG...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874389June 15, 2016
UNKNOWN OR OTHER
THE VEHICLE WAS STATIONARY THE DASH CRACKED AT THE LEFT HAND TOP CORNER OF THE AIR BAG, COULD THIS BE A PROBLEM IF THE AIR BAG DEPLOYED TRUCK ONLY HAS 40K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874405June 15, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE GEAR WAS JAMMED WHEN SHE ATTEMPTED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS A SOFTWARE ISSUE AND THE VEHICLE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS AFTER THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874445June 15, 2016
TIRES
TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500 EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P275/55R20. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE RIM. THE VEHICLE WAS TOWED TO AN INSURANCE COMPANY'S LOT. THE TIRE WAS NOT REPLACED. THE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED INJURIES TO LEFT ARM AND SHOULDER DUE TO THE AIR BAG FAILURE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,458.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10874471June 15, 2016
POWER TRAIN
I HAVE TAKEN MY TRUCK INTO THE DEALER 3 TIMES FOR CLUNKING DURING SHIFTING AND LOSING POWER BETWEEN 30-45 MPH WHEN ATTEMPTING TO ACCELERATE IN TRAFFIC. I HAVE BEEN TOLD BY THE DEALER THAT GMC SAYS THIS IS NORMAL FOR MY TRUCK. IT IS NOT NORMAL FOR THESE PROBLEMS. I HAVE RESEARCHED THIS ISSUE ON THE INTERNET AND IT HAS BEEN IDENTIFIED AS A PROBLEM WITH THE ACTIVE FUEL MANAGEMENT SYSTEM CONTROLLED BY THE COMPUTER MODULE TO ACHIEVE EXPECTED GAS MILEAGE DEMANDED BY THE GOVERNMENT. I PAID $42,000 DOLLARS FOR THIS TRUCK BRAND NEW. I SHOULDN'T BE HAVING THIS OCCUR. I OWNED A 1995 GMC EXTENDED CAB THAT IS STILL ON THE ROAD WITH 215,000 MILES. THIS TRUCK HAS ONLY 23,000 MILES AFTER 2 YEARS OF OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874105June 14, 2016
AIR BAGS
I AM AFRAID IF THE AIRBAG IN THE PASSENGER SIDE DASHBOARD WERE TO EVER DEPLOY, FLYING PLASTIC FROM THE DASHBOARD WILL CAUSE A SAFETY HAZARD. MY DASH HAS A CRACK IN IT ALREADY AND I BELIEVE IT TO BE A DESIGN FLAW ON GM'S PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874141June 14, 2016
UNKNOWN OR OTHER
2008 GMC SIERRA DENALI HAS 2 CRACKS ON THE DASHBOARD, ONE BY THE AIRBAG AND THE SECOND OVER THE DRIVERS SIDE DASHBOARD. THIS IS DEFINITELY A MANUFACTURES DEFECT THAT GMC IS TOTALLY IGNORING. DOES SOMEONE HAVE TO BE MAIMED OR KILLED BEFORE THEY TAKE REASONABLE ACCOUNTABILITY INSTEAD OF JUST DENYING EVERYONE UNTIL WE GO AWAY? WE NEED GOVERNMENT INTERVENTION TO HOLD THEM ACCOUNTABLE. THE DASH BOARD RATTLES AND SHAKES OVER EVERY LITTLE BUMP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873800June 13, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE SO DIM THAT I CAN'T SEE DOWN THE ROAD FAR ENOUGH TO SEE IF THERE WOULD BE ANYTHING IN THE ROAD. HAVE REPEATEDLY ASKED DEALER ABOUT THIS, AND WAS TOLD THEY WERE AWARE OF THE PROBLEM BUT THERE WAS NO PLAN TO FIX IT. ON RAINY NIGHTS IT'S AS IF I HAVE NO HEADLIGHTS AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873869June 13, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
I HAVE 1999 GMC TRUCK FRAME RUSTED OUT. ONLY HAS 90,000 MILE'S I BELIVE GMC SHOULD HAVE TO RECALL THEM.WHY DID TOYOTA HAVE TO RECALL AND GMC IS GETTING AWAY WITH THIS.SOMETHING SHOULD BE DONE NOW. JAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873886June 13, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ONE OF THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER WARRANTY PROGRAM, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 08/02/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873901June 13, 2016
SERVICE BRAKES
WHEN BACKING OUT OF A LONG DRIVEWAY, THE BRAKE PEDAL SUDDENLY DROPPED TO THE FLOOR AND BRAKES DID NOT SLOW, STOP OR ENGAGE AT ALL. I PUMPED THE BRAKE SEVERAL TIMES WITH NO RESPONSE WHATSOEVER AND WAS ONLY ABLE TO STOP BY PULLING ONTO THE GRASS WHILE APPLYING THE EMERGENCY BRAKE. I FOUND ONE BRAKE LINE ON THE FRONT DRIVER SIDE HAD RUSTED THROUGH, BUT NONE OF THE OTHERS HAD A LEAK AND THE BRAKE FLUID WAS STILL FULL. WITH ONLY ONE BRAKE LINE DAMAGED I LOST ALL BRAKING POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873905June 13, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASH BOARD OF MY VEHICLE HAS CRACKS IN IT. MORE AND MORE CRACKS ARE BEGINNING TO DEVELOP OVER THE AIRBAG. I AM WORRIED ABOUT THE AIRBAG DEPLOYING WITH SHARP PLASTIC PIECES POINTING AT IT. I THINK THIS IS A HAZARD TO ALL DRIVERS. EVERY GM TRUCK/TAHOE FROM 2007-2013 (THAT I HAVE SEEN) HAVE THESE UGLY AND DANGEROUS CRACKS IN THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874026June 13, 2016
STEERING
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DRIFTED TO THE RIGHT AND THE STEERING WHEEL SEIZED. THE CONTACT CRASHED INTO A DRAINAGE DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE HAD TO BE EXTRACTED AND TOWED. THE CONTACT NOTIFIED THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 88,700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10873739June 12, 2016
SEATS
REAR SEAT HEADRESTS TOO LOW TO BE SAFE AND EFFECTIVE IN CRASH. THEY ARE BOTH TOO SMALL AND TO NOT STAY LOCKED IN THE FAR UP POSITION. VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES FOR ISSUE TO BE REVIEWED. AT THIS TIME DEALERSHIP CLAIMS HEADREST FUNCTION IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873738June 12, 2016
EXTERIOR LIGHTING
HEADLIGHT ILLUMINATION EXTREMELY POOR. EVEN AFTER TSB BULB REPLACEMENT WAS COMPLETED ON VEHICLE, LOW AND HIGH BEAM ILLUMINATION IS UNSAFE AND UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873546June 9, 2016
TIRES, TIRES:TREAD/BELT
DRIVING 73 MPH DOWN HIGHWAY WITHOUT WARNING TREAD BLOWS OFF TIRE. ALMOST LOST CONTROL OF VEHICLE. TIRES WERE PURCHASED NEW AND MAINTAINED AND HAD PLENTLY TIRE LEFT. UNIROYAL ADVISED THEY WERE NOT RESPONSIBLE FOR TIRE THAT WAS 7 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873350June 9, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING
NOT BRIGHT ENOUGH. IT IS NOT SAFE TO DRIVE DARK COUNTRYSIDE ROADS. NO SIDE VISIBILITY AT ALL. I ALMOST HIT A COW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873363June 9, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME DUE TO A FAILURE. THE DEALER AND MANUFACTURER WERE NOTIFIED AND INDICATED THAT THERE WAS NO MANUFACTURER RECALL TO ADDRESS THE REPAIR, AND PROVIDED NO SOLUTION. THE MANUFACTURER INDICATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, DIAGNOSTIC TESTING, AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V383000 (AIR BAGS) AND 16V381000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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