GMC Sierra Complaints (2019)

729 consumer complaints on file.

#11322479April 27, 2020
EXTERIOR LIGHTING
HID HEADLIGHTS FLICKER/SHAKE WHEN DRIVING OVER ANY SIZE BUMP, OR WHEN YOU CLOSE THE VEHICLE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322264April 26, 2020
SERVICE BRAKES
WHEN I WAS AT A STOP LIGHT ON A CITY STREET AND I PRESSED THE GAS PEDAL, THE BRAKES LOCKED ITSELF AND I COULD ONLY GO 5MPH. THIS IS THE FOURTH TIME IT HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321988April 23, 2020
STEERING
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL CEASED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND TURNED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO STERLING BUICK GMC WEST LOCATED AT (414 W FRED & RUTH ZIGLER MEMORIAL DR, JENNINGS, LA 70546), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321767April 21, 2020
UNKNOWN OR OTHER
WHILE TRUCK WAS PARKED (ENGINE WAS NOT RUNNING AT ALL), I USED THE KEY FAB REMOTE TO UNLOCK THE TRUCK AND THEN OPEN THE TAILGATE. AT THIS TIME, THE TAILGATE SLAMMED OPEN (VERY FORCEFULLY AND QUICKLY) AND HIT MY SON IN THE CHEST. THIS HAS ALSO HAPPENED WHILE THE TRUCK WAS RUNNING AND IN PARK. AT THAT TIME, I (THE DRIVER) PUSHED THE BUTTON ON THE CENTER DASH TO OPEN THE TAILGATE SO THAT MY YOUNG SON COULD PUT HIS BASEBALL GEAR IN THE BED OF THE TRUCK. AGAIN, THE TAILGATE OPENED VERY QUICKLY AND ABRUPTLY, SLAMMED OPEN, AND THE HEAVY TAILGATE HIT HIM IN HIS BODY. THE TAILGATE IS SUPPOSED TO OPEN SLOWLY AND GRADUALLY, NOT SLAM OPEN. THANKFULLY, MY SON WAS NOT SERIOUSLY INJURED. THE REMOTE CONTROL, SLOW OPENING TAILGATE WAS ONE OF THE SELLING FEATURES OF THE TRUCK, AND NOW THE TAILGATE IS DANGEROUS TO USE AT ALL, ESPECIALLY WHEN CHILDREN ARE AROUND.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11321245April 15, 2020
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
DRIVING MY 2019 SIERRA ON A SLIGHTLY SNOW COVERED ROAD APPLIED BRAKES AND TRUCK PULLED TO THE RIGHT AND ANTILOCK BRAKES NEVER WORKED CAUSING ME TO HIT GUARD RAIL. CALLED INSURANCE TALKED WITH DEALER ABOUT WHAT HAPPENED THEY SAID TO CONTACT GM CUSTOMER SERVICE. HAD MY WRECKED TRUCK FIXED AND WHEN GM GOT BACK TO ME THEY SAID THERE WAS NOTHING ELSE THEY COULD DO BECAUSE I CONTACTED MY INSURANCE INSTEAD OF DEALERSHIP???? NOW I HAVE RECEIVED ANOTHER RECALL NOTICE TELLING ME MY BRAKES ARE NOT RESPONDING PROPERLY. GUESS I NEED A LAWYER I DON'T KNOW. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11321153April 14, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN TRUCK IS TURNED ON DASH SAYS SERVICE ESC BRAKE SYSTEM AND SERVICE 4 WHEEL DRIVE WILL NOT DISENGAGE FROM 2 WHEEL DRIVE AND PARKING BRAKE IS ENGAGED AND WILL NOT DISENGAGE AND TRUCK WILL NOT MOVE. INFOTAINMENT SCREEN WILL FREEZE UP AND NOT BE ABLE TO CHANGE RADION NAVIGATION ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320384April 7, 2020
SERVICE BRAKES
WHEN I STARTED MY VEHICLE THIS MORNING, I GOT A WARNING OF BRAKE FAILURE THAT CAME UP ON MY DIC; THIS HAS BEEN HAPPENING A LOT. I JUST TOOK THE TRUCK IN LAST WEEK FOR THE 4TH TIME AND THEY DID ANOTHER UPDATE DUE TO THE LAST RECALL THAT WAS PUT OUT BY GM. NOTHING SEEMS TO BE WORKING WITH THIS BRAKE ISSUE. THE BRAKE PEDAL AT TIMES SEEMS TO HAVE DIFFICULTY WHEN I'M STARTING THE TRUCK. I DID NOT USE MY REMOTE START ON ANY OF THE ISSUES I'M HAVING.THE TRUCK WAS PARKED IN MY DRIVE WAY YET IT'S ALSO HAPPENING AT VARIOUS PLACES AROUND TOWN AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320460April 7, 2020
SERVICE BRAKES
AT AROUND 1500 MILES MY TRUCK HAD A ROTATIONAL NOISE WHICH LED INTO CLICKING THE GRINDING AND SQUEALING, THEY CHANGED OUT THE FRONT AXLE AND ALL NEW BRAKES AND ROTORS ALONG WITH A BRAKING SOFTWARE UPDATE. THEY ASSURED ME I SHOULD NOT HAVE ANY MORE ISSUES. NOW AT 4,300 MILES I'M STARTING TO HAVE ROTATIONAL NOISE AGAIN AFTER DRIVING ABOUT 1 HOUR, OF COURSE THEY CANT DUPLICATE NOISE. THE TRUCK HAS HAD 5 RECALLS AND ALSO A 4WD PUMP DEFECTIVE ALL WITH 4,300 MILES. I AM FEARFUL THAT THE BRAKES WILL FAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320093April 2, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
SERVICE ESC WARNING ON DASH SERVICE TRAILER BRAKE ON DASH BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED WARNING ON DASH STEERING ASSIST REDUCED DRIVE WITH CARE ON DASH RESTARTED TRUCK AND CHECK ENGINE LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319351March 26, 2020
ENGINE
RECALL WAS ISSUED APRIL 25 2019, AS OF TODAY ALMOST 1 YEAR LATER GM IS STILL SAYING I CAN'T GET IT DONE. YET THEY ARE BUILDING AND SELLING VEHICLES WITH UPDATED PARTS IN THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318329March 16, 2020
UNKNOWN OR OTHER
A BLUE SCREEN WITH THE "SERVICE REAR VISION SYSTEM" APPEARED INTERMITTENTLY WHEN I PUT MY TRUCK IN REVERSE. AT FIRST IT WOULD GO AWAY ONCE THE TRUCK HAD RESTARTED. I HAD THE DEALER SERVICE DEPARTMENT CHECK IT OUT BUT THEY SAID THEY COULDN'T REPLICATE IT. THE CAMERA SYSTEM IS NOT ALWAYS IN A BLUE SCREEN REGARDLESS IF I SELECT CAMERA OPTIONS FROM THE INFOTAINMENT MENU OR IF WHEN PUTTING THE TRUCK IN REVERSE. THE DEALER IS CURRENTLY HAVING ISSUES WITH GM PROVIDING THE RIGHT "CALIBRATION" TO FIX THIS ISSUE. WHEN THE CAMERA WAS WORKING, A STRANGE ISSUE OCCURRED IN ADDITION TO BLUE SCREENS. THE RIGHT SIDE CAMERA TURNED OFF AND REMOVED VISIBILITY FROM THAT SIDE OF THE VEHICLE THROUGH THE INFOTAINMENT SCREEN. I FEEL THIS IS A HUGE SAFETY ISSUE SINCE MY VISIBILITY IS SEVERELY HINDERED WHEN REVERSING IN DARK OR DENSE CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316213March 5, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER SHUTTING VEHICLE OFF, THERE'S LOUD NOISES COMING FROM BEHIND THE STEERING WHEEL THAT SOUNDS LIKE RELAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315642March 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN, SUSPENSION
TRANSMISSION SLIPPING TURNING CORNERS AT 5 MPH, TRANSMISSION SLIP TAKE OFF AT HILL STOP SIGN, TRANSMISSION HARD SHIFT 2ND TO 3RD GEAR INTERMITTED AND VIBRATION 45 MPH TO 55 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315710March 2, 2020
ELECTRICAL SYSTEM
JUST BOUGHT THIS VEHICLE AND TOOK IT TO THE DEALER AND THEY DON`T HAVE AN EXPLANATION BUT THE BACKUP CAMERA MALFUNCTIONS. THIS COULD BE VERY DANGEROUS WITH YOUNG KIDS AND WHEN BACKING UP WHILE PICKING THE KIDS UP FROM SCHOOL AND AT LOCAL GROCERY OR DEPARTMENT STORES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315549March 2, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING IN THE SNOW THE LED HEADLAMP COVERS BECAME COVERED WITH SNOW WHICH DIMINISHED THE PROJECTION OF THE HEADLAMP BEAM. THE CONTACT STATED THAT THE BEAM PROVIDED WAS INADEQUATE FOR SAFE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED KING BUICK GMC LOCATED AT (4175 BYRD DR, LOVELAND, CO 80538 (970) 667-8905) AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311363February 25, 2020
ENGINE
I RECEIVED A RECALL NOTICE MAY 2019 FROM MARYANN L. COMBS, VICE PRESIDENT GLOBAL VEHICLE SAFETY. THE LOCAL DEALERSHIP SAID PARTS WERE NOT AVAILABLE AT THAT TIME. A FEW MONTHS LATER, STILL NOT AVAILABLE AND TODAY, FEBRUARY 25,2020 THEY ARE STILL NOT AVAILABLE AND IT SEEMS THEY MAY NEVER BE AVAILABLE TO VEHICLES IN THE "SOUTHERN" STATES. MY TRUCK TRAVELS TO MN, MT, ND ON A REGULAR BASIS AND THE PROBLEM IN QUESTION NEEDS TO BE FIXED TO KEEP THE ENGINE WARM AT BELOW ZERO TEMPERATURES. NHTSA CAMPAIGN ID NUMBER IS 19V328 AND RECALL NUMBER WAS N182206311. PER THE LETTER FROM MS. COMBS USE OF THE CURRENT ENGINE BLOCK HEATER CABLE COULD RESULT IN AN ENGINE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311242February 24, 2020
POWER TRAIN
2019 GMC SIERRA SHIFTS EXTREMELY HARD WHEN SHIFTING FROM 1ST TO 2ND GEAR WHEN ACCELERATING AFTER SITTING IDLE FOR A LONG PERIOD OF TIME. I TOOK THE VEHICLE TO ROMAIN GMC IN EVANSVILLE, IN AND THEY STATED THAT GM SAYS THIS IS HOW THE TRANSMISSION NORMALLY OPERATES. THIS HAS THE POTENTIAL TO BE A SAFETY ISSUES AS THE ENGINE GOES INTO HIGH REVS AND SLAMS INTO GEAR, RISKING LOSING CONTROL OF THE VEHICLE, ESPECIALLY DURING ICY OR SNOWY CONDITIONS. THIS ISSUE OCCURS DAILY, SOMETIME MULTIPLE TIMES A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310027February 19, 2020
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
THE FIRST ISSUE IS A BLUETOOTH ISSUE. THE PHONE VOLUME GOES SILENT WHEN I GET IN MY VEHICLE. IF I CONNECT TO CAR PLAY, IT WORKS. I HAVE MISSED IMPORTANT CALLS DUE TO THIS ISSUE. THIS STARTED IN JULY OF 2019 AND ITS NOT FIXED YET. GM SAYS IT APPLE. APPLE SAYS ITS GM I DO NOT CARE JUST FIX IT. SECOND SEE BELOW IMAGES. YOU KNOW THE ISSUE. THIS HAPPENED TO ME 3 TIMES. IT STARTED 12-05-2019. THEN AGAIN 12-26-19 . SERVICED . 1-4-2020 AGAIN. 1-18 20 AGAIN AND TO SHOP UNTIL 1-23-2020. THIS TOOK A LOT OF MY TIME TALKING WITH MY DEALER. I UNDERSTAND I AM ONE OF MANY, BUT I DIDN'T SPEND OVER $66,000 TO BUY, LEASE THIS VEHICLE TO HAVE TO WASTE MY TIME. THIS COST ME TIME, MONEY AND HONESTLY EVERY TIME I START THE TRUCK I WONDER IF IT WILL REAPPEAR. I RECEIVED 2 CALLS FRO REPRESENTATIVES, GIANNA AND MICHELLE. I CALLED BACK 3 TIMES, LEFT VOICEMAIL AND HAVE HEARD NOTHING. AT THIS POINT, I AM REQUESTING FOR GM TO END MY LEASE AND I GIVE YOU THIS TRUCK BACK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309954February 18, 2020
SERVICE BRAKES
MULTIPLE WARNINGS POPPED UP ON THE SCREEN TELLING ME "BRAKE SYSTEM FAILURE" "ECU FAILURE" "TRAILER BRAKE FAILURE" AND "MAX SPEED 62 MPH." AFTER THAT THE BRAKES BECOME ALMOST NON-FUNCTIONAL. I HAD TO STAND ON THE PEDAL WITH BOTH FEET AND WAS UNABLE TO SLOW DOWN ENOUGH (45 MPH TRAFFIC) TO HAD TO GO INTO THE E-LANE TO AVOID AN ACCIDENT. TRUCK ALSO GAVE DTC P25A2. I CAN'T STRESS ENOUGH THAT IT WASN'T JUST DEGRADED BRAKING, IT WAS ALMOST NOTHING AT ALL. IT TOOK NEARLY 1/8TH OF A MILE TO GET IT STOPPED ON A MILD DOWNHILL GRADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309140February 14, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ENGINE LIGHT KEEPS COMING ON TAKE IT TO THE DEALER I GUESS THEY RESET IT AND NOW THIS IS THE 3RD TIME IT'S NOW BACK ON, BACK UP CAMERA GOES OUT FROM TIME TO TIME,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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