GMC Sierra Complaints (2019)

729 consumer complaints on file.

#11365547October 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2019 GMC SIERRA 2500. THE CONTACT STATED WHILE DRIVING 5 MPH UP HILL, THE LOW COOLANT AND DEF (DIESEL EXHAUST FLUID) WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO LIMP MODE. THE CONTACT REVERSED TO LEVEL GROUND AND DECIDED TO DRIVE TO ANOTHER ROUTE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO PREMIER GMC, LTD. (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362603October 4, 2020
UNKNOWN OR OTHER
REAR VIEW CAMERA STARTING WORKING INTERMITTENTLY. TOOK VEHICLE TO DEALER TO REPAIR. DEALER UPDATED SOFTWARE AND THE PROBLEM PERSISTED THE SAME DAY. RANDOM SCREEN FOR JUST THE BACKUP CAMERA WILL BE EITHER BLACKED OUT OR BLUE STATING TO SERVICE REAR CAMERA SYSTEM. HAVE TAKEN MY VEHICLE BACK TO THE SAME DEALER THREE SEPARATE OCCASIONS TO RESOLVE THIS ISSUE TO NO AVAIL. NOW THAT MY WARRANTY IS EXPIRED THEY HAVE A FIX THAT WILL COST ME OUT OF POCKET. THEY ARE OFFERING COST ASSISTANCE BUT THE PROBLEM WAS NEVER RESOLVED IN THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360840September 23, 2020
UNKNOWN OR OTHER
THE VOLUME CONTROLS ON THE STEERING WHEEL KEEP GETTING STUCK GOING UP CAUSING THE VOLUME TO GO ALL THE WAY UP AND WON'T LET YOU TURN IT DOWN. THIS HAS CAUSED ME NOT TO BE ABLE TO PLAY MUSIC BECAUSE WHEN I DO IT HURTS MY EARS CAUSING ME TO SWERVE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11360095September 20, 2020
UNKNOWN OR OTHER
BACK UP CAMERA GETS FUZZY AND HAS LINES GOING THROUGH THE SCREEN WHEN I HIT THE BRAKES. THIS IS A SAFETY ISSUE AS MY NEPHEW RAN BEHIND MY TRUCK AND I COULD NOT SEE HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359904September 18, 2020
POWER TRAIN
TRANSMISSION SHIFTING ROUGH TRANSMISSION SHIFTING DELAY DEALER COMPANY SAYS TRANSMISSION NEEDS AN UPDATE BUT THEY DON'T HAVE THE PROGRAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359838September 18, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 GMC SIERRA DENALI. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, WATER BEGAN TO LEAK INTO THE VEHICLE THROUGH THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO FAHRNEY BUICK GMC (3105 HIGHLAND AVE, SELMA, CA 93662) WHERE THEY HAD TO ORDER A CERTAIN PART TO REPAIR VEHICLE WHICH WAS STILL PENDING. DUE TO THE FAILURE, THE CONTACT STATED THAT MOLD HAD DEVELOPED ON THE CEILING NEAR THE SUN ROOF OF THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355395September 16, 2020
AIR BAGS
TRAVELING AT 68MPH, A DEER JUMPED IN FRONT OF ME AND I STRUCK THE DEER HARD ENOUGH TO CAUSE RADIATOR TO DUMP THE FLUID ONTO THE ROAD. SEAT BELTS LOCKED AND THE AIRBAG SYSTEM FIRED. SMOKE FILLED THE CAB AND THE COMPUTER REGISTERED AS AIRBAGS DEPLOYED. BUT THERE WERE NO AIRBAGS PHYSICALLY COME OUT INTO THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11353099September 3, 2020
POWER TRAIN
FIRST FEELING WAS, I WAS DRIVING IN A PARKING LOT GOING MAYBE 5 MILES AN HOUR AND I FELT A VIBRATION IN THE BRAKE PEDAL. PULLED ONTO THE MAIN ROAD AND APPROACHED A STOP LIGHT WHEN THE TRUCK STOPPED A LITTLE HARD AS I WAS DEPRESSING THE BRAKE PEDAL. AS I STARTED PRESSING ON THE GAS WHEN THE LIGHT TURNED GREEN, I WAS TRAVELING AROUND 35 MPH OR SO, WHEN THE TRUCK CAME TO A COMPLETE STOP IN WHICH MYSELF & PASSENGER WERE SLIGHTLY THROWN FORWARD DUE TO THE ABRUPT STOP FOR NO APPARENT REASON. THE VEHICLE IN BACK OF ME NEARLY REAR ENDED ME DUE TO THE ABRUPT STOP THE TRUCK DID. I IMMEDIATELY CONTACTED THE DEALER, IN WHICH AFTER SEVERAL DAYS IN THE SHOP, THE DEALER TOLD ME THAT GMC KNEW ABOUT THIS PARTICULAR ISSUE BUT HAS NOT ISSUED A RECALL. THE DEALER WAS INSTRUCTED TO REPLACE THE TRANSMISSION CONTROL MODULE, DUE TO A MALFUNCTION IN THE TCM THAT APPARENTLY WAS TRYING TO SHUT THE TRUCK DOWN COMPLETELY. THEREFORE CAUSING THE TRUCK TO STOP ABRUPTLY WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349512August 18, 2020
ELECTRICAL SYSTEM
2019 GMC SIERRA. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE INFOTAINMENT SYSTEM. *LD THE CONSUMER STATED INFOTAINMENT SCREEN INDEPENDENTLY CHANGES TO DIFFERENT MODES. WHILE USING THE CAMERAS, THE INFOTAINMENT SCREEN INDEPENDENTLY SWITCHES VIEWS. THE TOUCH SCREEN WAS FAULTY. WHILE DRIVING, THE CAMERA WOULD INDEPENDENTLY ACTIVATE. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT, COULD DETERMINE A FIX. THE PHONE FEATURE RANDOMLY MAKES CALLS TO STORED NUMBERS. THE VOLUME WOULD INDEPENDENTLY REACH MAXIMUM VOLUME. THE CONSUMER WAS UNABLE TO TURN THE VOLUME DOWN MANUALLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343607August 6, 2020
SERVICE BRAKES
WAS NOT NOTIFIED BY GM CONCERNING THE RECALL FOR THE ELECTRONIC PARKING BRAKE SERVICE LIGHT COMING ON. LIGHT CAME ON THIS MORNING AFTER STARTING THE VEHICLE IN THE DRIVEWAY. RESEARCHED THE INTERNET TO DISCOVER THERE WAS A RECALL. HAD A RECALL CONCERNING THE BRAKE PAD LIFE COMPLETED RECENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343062August 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AT START-UP. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS LOCATED AT 18400 STUDEBAKER RD, CERRITOS, CA 90703, (562) 733-3800, WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL SENSOR TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339596July 15, 2020
POWER TRAIN
THE TRANSMISSIONS WILL SHUDDER AND DELAY SHIFTING GEARS. I HAVE PULLED INTO A PARKING LOT AND PUT IT IN PARK, THEN I REALIZE I'M A FOOT BACK I PUT IT BACK IN DRIVE, THE CAR DOESN'T DO ANYTHING FOR A SECOND THEN IT LURCHES FORWARD IN AN UNSAFE / UNCONTROLLED MANNER. OFTEN BACKING OUT OF THE DRIVEWAY, THEN PUTTING IT INTO PARK AND THE SAME DELAY THEN LAUNCH HAPPENS. GM HAS SERVICED IT 3 TIMES AND THE PROBLEMS STILL EXIST BUT THE SHIFTING IS NOW MUCH MORE ROUGH THAN BEFORE. THE PROBLEM & RISK CONTINUE TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338266July 8, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ON JUNE 2, 2020, MY VEHICLE WAS IN THE DRIVEWAY AND CAUGHT FIRE. I'M NOT SURE HOW IT STARTED. I HEARD A LOUD BOOM AND WENT OUTSIDE AND SAW MY TRUCK FULLY ENGULFED IN FLAMES. I PURCHASED THE VEHICLE ON 11/15/2019. IT HAD ONLY 4015 MILES AT THE TIME. THE VEHICLE WAS STATIONARY. THE LAST TIME IT WAS DRIVEN WAS AT 4:00 PM ON JUNE 2ND AND AT 9:58 PM IT WAS ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11337147July 2, 2020
SERVICE BRAKES
TL* THE CONTACT OWNED A 2019 GMC SIERRA. THE CONTACT HAD A RECALL FOR THE BRAKES AND HAD THEM REPAIRED. THE VEHICLE WAS SITTING IN A PARKED POSITION AND EVERYTHING SHUT DOWN. THE VEHICLE HAD NO POWER FOR ABOUT 25 MINUTES BEFORE IT WAS ABLE TO BE RESTARTED. THE PANEL STATED THAT THE VEHICLE WAS SHUT DOWN FOR A MANUFACTURER RESET. THE VEHICLE WAS DRIVEN AND THE BRAKES MALFUNCTIONED WHILE MAKING A LEFT-HAND TURN. THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE CONTACT STATED THAT HE BELIEVED THE OTHER DRIVER HAD BROKE HIS FOOT BUT REFUSED TO BE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE CONTACT STATED THAT HE SUSTAINED SCRAPES AND BRUISES. HE WAS SEEN BY AN ORTHOPEDIC DOCTOR. THE MANUFACTURER WAS CONTACTED AND THEY SAID COULD NOT DETERMINE FROM THE VEHICLE'S BLACK BOX WHAT CAUSED THE ACCIDENT. THE UNKNOWN DEALER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY BEING INSPECTED BY ENGINEERING FIRM HIRED OUT BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 10,000. *BF *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11329135June 16, 2020
AIR BAGS, STEERING, WHEELS
STEERING FREEZE UP ON ME SON HIT AN ELECTRIC POLE HEAD ON ROLLED OVER FEW TIMES. THE FRONT AIR BAGS DID NOT DEPLOY AND THE LEFT BACK TIRE WAS DEPLOYED WITH THE ROTOR. THIS HAPPENED OUT OF THE CITY LIMITS COMING INTO TOWN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11328086June 10, 2020
STEERING
SERVICE POWER STEERING WARNING APPEARS ON DASH AND ALL POWER STEERING IS LOST. FIRST TIME THE POWER STEERING WENT OUT I WAS DRIVING OVER RAILROAD TRACKS. THE SECOND AND THIRD TIME THE POWER STEERING WENT OUT IT WAS MID TURN AND IT FORCE MY TRUCK OFF THE ROAD BECAUSE I DIDN'T EXPECT IT TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326515May 29, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM IN THE VEHICLE WAS DEFECTIVE WHICH CAUSED DELAYS WITH SEVERAL DRIVER FUNCTIONS. HE STATED THAT THE VEHICLE WOULD RESTART WHILE IN OPERATION AFTER COMING TO A COMPLETE STOP. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED AND JERKED WHILE ACCELERATING WITHOUT WARNING. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED WHILE PUSHING THE PUSH TO START BUTTON FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO MC-ELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) ON FOUR SEPARATE OCCASION TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND FILED TWO CASES FOR THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326280May 28, 2020
SERVICE BRAKES
VEHICLE IS IN MOTION AND PEDAL IS DEPRESSED COMING UP TO A STOP. WHEN DEPRESSING THE BRAKE PEDAL IT FEELS AS IF THE ABS IS ENGAGING. SOMETIMES BRAKING RESPONSE IS NONE EXISTENT. YOU CAN FEEL A SURGE IN THE PEDAL PERIODICALLY WHEN DEPRESSING THE BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326035May 26, 2020
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 45-65 MPH, THE BRAKE PEDAL WAS HARD TO DEPRESS. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE ABS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CHECK ENGINE MESSAGE, POWER REDUCED, AND BRAKE SYSTEM FAILURE-SERVICE ESC MESSAGES WERE DISPLAYED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO BROWN AUTOMOTIVE GROUP (4300 S GEORGIA ST, AMARILLO, TX 79110, (806) 353-7211) TO BE DIAGNOSED. SEVERAL CODES WERE RESET AND AN UNNAMED WIRE WAS REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 15,520. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325447May 21, 2020
EXTERIOR LIGHTING
2019 GMC AT4. PROBLEM OCCURS AT NIGHT. WHEN PUTTING THE TRUCK IN REVERSE, THE DISPLAY MONITOR ON THE DASH TURNS TO FULL BRIGHTNESS (AND CANNOT BE TURNED DOWN). IT IS VERY HARD TO EVEN SEE THE SIDE MIRRORS DUE TO THE BLINDING BRIGHTNESS OF THE DASH DISPLAY. THERE NEEDS TO BE A FIX TO THIS PROBLEM AS IT MAKES BACKING UP AT NIGHT VERY CHALLENGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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