GMC Sierra Complaints

15,732 consumer complaints on file.

#11474195July 15, 2022
AIR BAGS
Unknown. There is a recall on this vehicle according to this website and the manufacturer has never contacted us about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473982July 14, 2022
AIR BAGS
Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474000July 14, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
The trailer brake system on my vehicle suddenly stopped working. I was alerted by a continuous chime and message saying "Service Trailer Brake System." My brakes stopped working and made it difficult for me to stop my vehicle and loaded trailer. It was very frightening because I had lost all trailer braking function and feared I would not be able to stop my vehicle. In addition, the chime and message are non stop and very distracting and cause some components of my dashboard to be inaccessible making things more dangerous. Unfortunately, the distracting and frustrating chime and message continue even without a trailer attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473675July 13, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2014 GMC Sierra 1500. The contact stated while he was under the vehicle performing a routine check-up, he noticed that the frame of the vehicle looked rusted. The contact poked his finger into the subframe under the rear passenger’s side causing his finger to go into the frame of the vehicle. An appointment was scheduled with the dealer for the vehicle to be inspected. The manufacturer was contacted and advised the contact that the vehicle should be diagnosed. The failure mileage was 69,073.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473461July 11, 2022
POWER TRAIN
Transmission Harsh 1-2 shift. Under light or heavy throttle. While driving the vehicle on first or second shift the vehicle has a delay to engage into shift making it a safety issue under normal conditions. If shift happens under rain will activate traction control almost making you lose control. Due to transmission not engaging correctly or delayed. Upon slowing down the transmission down gear feels as if someone hit my truck from behind. Feels like whiplash from initial engagement to first and second gear and again whiplash for passengers especially kids in car seats when slowing down. # 16-NA-361 information on Transmission Harsh 1-2 shift. This is the bulletin GMC has put out in response to my hard shift when I took into dealer for repair. It also gives the direction DO NOT Replace any parts for this condition. This issue also began at 40k miles and under warranty Dealer doesn’t want to fix. At 80k miles even no warranty dealer won’t fix due to no check engine light on. How can the dealership state they can’t repair the issue being a safety issue. Or give another options to help fix the issue. Other than just buy a new car and hope it doesn’t have the same issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473184July 10, 2022
SUSPENSION
Ball joint separated from control arm while driving. Vehicle was undrivable had to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473189July 10, 2022
POWER TRAIN
The transmission has a HORRIBLE VIBRATION when driving. Either going slow or fast.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473231July 10, 2022
SERVICE BRAKES
At low speed and idle, brakes lose power and pedal becomes hard to push. Once RPMs increase, brakes regain full use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473137July 9, 2022
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
The truck stated to have the check engine light on, by the time that happened the brakes were hard to step on it and the steering wheel hard to turn, I had been asking to GMC superior of Siloam springs to check the truck because, got scared while I couldn't make stop the truck while on traffic, but they don't had open appointments for that day or the other following days, so a week after they got one and I missed because my work, I set another one at GMC on Springdale but they want me to charge me whenever the truck has an extended warranty, so I told them to leave it like that so finally got another appointment at Siloam springs location but while driving down there the same thing happened all the light on warning messages on the dash board start showing up and the brakes were hard to step on it and the steering wheel hard to turn, I got told them what was happening, about and how exactly happened. That day after 30 minutes I got a call saying that it was fixed I still asked if they were sure he said yes, the next day I almost crashed with a neighbor at my work place because I couldn't stop the truck, so today I took back the truck and the guy at the desk told me that they may just erase the codes and don't really checked what was wrong, I'm just filling this report because even if I got full coverage on that truck, I'm not gonna be responsible if I'm involved in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473152July 9, 2022
SERVICE BRAKES
My truck has just over 54,000 miles on it. I bought it new and have treated it well. It's my "Sunday" truck. Without warning, yesterday while carrying my wife to a doctor's appointment, as I pulled into a parking space to park ... I had almost no brakes. I actually jumped on the emergency brake to aid me in getting stopped. After my wife had gone in for her appointment, I slowly moved the truck around the open areas of the parking lot trying to figure out what the problem was. I checked the brake fluid, looked to make sure I hadn't lost a brake pad or something else weird and found that everything was good. What I did find though was that the only time the truck had any issue was when I was moving under maybe 4 or 5 mph. And in fairness ... I discovered the truck did have some tiny (but I do mean tiny) amount of braking ability at that low speed, but to say that the experience was unnerving would be a terrible understatement. Had someone been standing between me and the vehicle I was parking in front of when I experienced this, there is absolutely no doubt in my mind that I would have pinned them between our vehicles, or God forbid, something worse. I don't know what's going on here, but there's definitely something going on with the brake system at low speed on this GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472705July 7, 2022
STEERING
The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The failure nearly caused a collision. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 85,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472741July 7, 2022
TIRES
The contact owns a 2017 GMC Sierra equipped with Goodyear, Tire Line: Wrangler SRA, Tire Size: 275/55/R30, DOT Number not available: The contact stated while driving 25 MPH, the passenger’s side front tires experienced blowout. The contact was able to pull over safely and replace the tire. The failure reoccurred and the front driver side tire blowout causing the contact to sideswipe another vehicle and crashing into a building. The airbags deployed but no injury and a police report were filed. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 50,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11472803July 7, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, WHEELS
The light in the dashboard gose dark and it gives me a warning collision alert and the tiers they spin out of control when turning or when I I’m driving I think it’s the tiers they have a lot of tread still…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472552July 6, 2022
AIR BAGS, SEAT BELTS
The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11472599July 6, 2022
AIR BAGS
No Airbags
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472371July 5, 2022
AIR BAGS, STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2007 GMC Sierra 1500. The contact stated that there was a crack on the passenger’s side dashboard close to the air bag housing. The contact stated that there was also a crack on the driver's side above the instrument panel and in the middle of the dashboard. The vehicle was taken to the dealer who informed her that the manufacturer would not be responsible for the dashboard repairs in 2019. The vehicle was not repaired. The contact stated that the cracks have progressed over the years. The contact stated that she received NHTSA Campaign Number: 21V050000 (Air Bags) and the vehicle was taken to Reliable Buick GMC (400 Automall Dr, Roseville, CA 95661) for the recall repair and she was informed that she had to sign a waiver for the dashboard damages in order to replace the air bag. The contact stated that she was informed that there was a possibility of the dashboard cracking during the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472449July 5, 2022
AIR BAGS, UNKNOWN OR OTHER
Dash is cracked in multiple locations, vehicle taken to the dealer and dealer states that manufacturer is not liable and will not cover costs. Started with one crack near the passenger airbag and several cracks have appeared over the years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472456July 5, 2022
SERVICE BRAKES
A persistent, very distracting alert saying "service trailer brakes"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471938July 1, 2022
SERVICE BRAKES
When I began to accelerate my vehicle the brakes locked automatically. I noticed that once I hit 6 mph the brakes locked. I tried troubleshooting by turning the truck on and off, turning off all of the assistance buttons, turned the parking brake on and off. I was able to drive it in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471943July 1, 2022
SERVICE BRAKES
"Service Trailer Brake System" alert on dash. This is a safety concern for 2 reasons; the first being the chime made to warn the driver is distracting, persistent, and annoying. The second is the trailer brake system is apparently not functioning properly which is a danger while towing. This is not the first time this has happened and is a danger to me, my family, and other on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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