GMC Hummer EV Pickup Complaints

13 consumer complaints on file.

#11759966August 27, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
While driving on a public road, the vehicle suddenly shut down and rebooted itself. Motive power was lost during the event. This has happened at least a dozen times during normal driving, including while transporting a child. Video of an occurrence was recorded. The vehicle is a 2025 GMC Hummer EV with approximately 10,400 miles and has been in service about eight months. This creates a serious safety risk. A sudden loss of propulsion and system reboot while moving can leave the driver unable to maintain speed or control in traffic and increases the risk of a crash. The vehicle has also had other problems that have been reported to an authorized GMC dealer: a front tire worn to the cords at low mileage, ADAS / Super Cruise and unexpected braking concerns, and water intrusion that has caused electrical failures affecting windows, locks, and mirrors. The manufacturer’s EV Concierge team has been contacted and the concerns have been documented. The mid-drive shutdown and reboot have not yet been fully diagnosed on a dealer repair order. No warning was consistent enough to prevent the shutdown events. The vehicle remains in use but parked and is available for inspection. Dealer and manufacturer have been made aware of the broader defect history. The shutdown condition continues to recur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757089August 15, 2026
ELECTRICAL SYSTEM
While traveling with my wife and two toddlers over the July 4th holiday weekend, the 12 volt battery on my 2025 GMC Hummer EV failed completely at approximately 7,500 miles and five months of ownership. The vehicle would not accept a jump start and was disabled where it sat, stranding my family. AAA installed a replacement 12 volt battery roadside at a cost of $600. Following the battery replacement, a Service High Voltage System warning appeared on the dash and remained on, and the air conditioning system stopped functioning entirely. This occurred in Southern California summer heat with two small children in the vehicle. The HVAC loss and the high voltage system warning persisted for weeks. I brought the vehicle to a GMC dealership on July 15, 2026, repair order 978148, reporting the high voltage warning, the inoperative AC, and the battery failure. The dealership held the vehicle 7 days and performed no diagnosis. On July 26 I performed a 12 volt battery disconnect and reset myself, after which the warning cleared and the AC returned. No root cause has ever been diagnosed. The condition may recur. I am filing this because a sudden 12 volt system failure on this platform disables the entire vehicle, including a no-jump condition, and in my case produced a high voltage system warning and total HVAC loss. A 12 volt failure that strands a vehicle in traffic or disables climate control in extreme heat with children aboard is a safety issue, and NHTSA's complaint database already contains other electrical system complaints on this model year. The root cause of my failure remains undiagnosed by GM or its dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756547August 12, 2026
ELECTRICAL SYSTEM
While traveling with my wife and two toddlers over the July 4th holiday weekend, the 12 volt battery on my 2025 GMC Hummer EV failed completely at approximately 7,500 miles and five months of ownership. The vehicle would not accept a jump start and was disabled where it sat, stranding my family. AAA installed a replacement 12 volt battery roadside at a cost of $600. Following the battery replacement, a Service High Voltage System warning appeared on the dash and remained on, and the air conditioning system stopped functioning entirely. This occurred in Southern California summer heat with two small children in the vehicle. The HVAC loss and the high voltage system warning persisted for weeks. I brought the vehicle to a GMC dealership on July 15, 2026, repair order 978148, reporting the high voltage warning, the inoperative AC, and the battery failure. The dealership held the vehicle 7 days and performed no diagnosis. On July 26 I performed a 12 volt battery disconnect and reset myself, after which the warning cleared and the AC returned. No root cause has ever been diagnosed. The condition may recur. I am filing this because a sudden 12 volt system failure on this platform disables the entire vehicle, including a no-jump condition, and in my case produced a high voltage system warning and total HVAC loss. A 12 volt failure that strands a vehicle in traffic or disables climate control in extreme heat with children aboard is a safety issue, and NHTSA's complaint database already contains other electrical system complaints on this model year. The root cause of my failure remains undiagnosed by GM or its dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756545August 12, 2026
ELECTRICAL SYSTEM
While traveling with my wife and two toddlers over the July 4th holiday weekend, the 12 volt battery on my 2025 GMC Hummer EV failed completely at approximately 7,500 miles and five months of ownership. The vehicle would not accept a jump start and was disabled where it sat, stranding my family. AAA installed a replacement 12 volt battery roadside at a cost of $600. Following the battery replacement, a Service High Voltage System warning appeared on the dash and remained on, and the air conditioning system stopped functioning entirely. This occurred in Southern California summer heat with two small children in the vehicle. The HVAC loss and the high voltage system warning persisted for weeks. I brought the vehicle to a GMC dealership on July 15, 2026, repair order 978148, reporting the high voltage warning, the inoperative AC, and the battery failure. The dealership held the vehicle 7 days and performed no diagnosis. On July 26 I performed a 12 volt battery disconnect and reset myself, after which the warning cleared and the AC returned. No root cause has ever been diagnosed. The condition may recur. I am filing this because a sudden 12 volt system failure on this platform disables the entire vehicle, including a no-jump condition, and in my case produced a high voltage system warning and total HVAC loss. A 12 volt failure that strands a vehicle in traffic or disables climate control in extreme heat with children aboard is a safety issue, and NHTSA's complaint database already contains other electrical system complaints on this model year. The root cause of my failure remains undiagnosed by GM or its dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755052August 5, 2026
UNKNOWN OR OTHER, STRUCTURE:BODY
Black hood center molding broke off, hit the windshield and blocked driver view.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747545June 30, 2026
STRUCTURE:BODY
While driving, a strong wind blew and flipped up the black hood insert of Hummer EV truck. It can cause severe damage to the windshield and harm the driver and front passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736196May 6, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
My 2023 GMC Hummer EV 3X has experienced repeated thermal-protection failures in the high-voltage battery and drive-motor cooling system, causing the vehicle to enter limp mode and drop to as low as 12 mph without warning. Stored fault codes: P0C12, P0C13, P2EE0, P2EE1 (battery and drive-unit overheating). A sudden, unannounced drop to 12 mph in a 9,000-lb EV is a serious safety hazard — on highways it creates rear-end collision risk, in intersections it leaves the vehicle stranded in traffic, and on remote roads it can strand the driver with no safe shoulder. Visit 1 (Covert Buick GMC of Bee Cave, TX): 02/09/2026–03/24/2026, 43 days out of service. Repairs: replaced both EV coolant pumps (PN 85605761), replaced Drive Motor Inverter Module 2 (PN 24059125), coolant flush, software update. RO #BUCS138101. GM TAC Case #88689105. Six days after return, on 03/30/2026, the same defect recurred with the same fault codes. Vehicle has now been back at the dealer 38+ additional days with no resolution. GM had pre-sale knowledge of this exact defect on this exact VIN. The vehicle was a GM corporate evaluation unit (factory option code OAR — EVALUATION VEHICLE) operated out of GM Tech Center in Warren, MI. GM took it out of service on 08/07/2025 at 30,169 miles. I took delivery 16 miles later at 30,185 miles. A GM Driver Inspection Form left inside the vehicle at delivery is handwritten with "Limited Speed 12 mph" — the exact limp-mode behavior. GM auctioned the vehicle through CVO Warren Distribution Center without disclosing this condition. I request ODI open a preliminary evaluation of cooling-system thermal-protection failures on 2022–2024 Hummer EV Pickups and SUVs, particularly units with prior corporate/fleet use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713882January 28, 2026
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Visibility / Defogging / Defrosting issues are main safety concerns. Every winter for the last 3 years, the heater fails and blows only cold air. This is intermittent throughout the year, but recurring. With cold-weather driving conditions, it creates an unsafe driving experience when windshield and windows can't defog or defrost properly. The problem has been reported several times to the dealership and it was never fully resolved while under warranty. Each time I took the vehicle to the dealership for servicing with temporary adjustments. Dealership now states a heater module needs to be replaced at my expense although the same codes and part affected while under warranty. The component/part number needing replaced is part 85757074 (hybrid electric coolant heater module per dealership). There were several service vehicle warning lights and diagnostic codes were shared with dealership when dropped off for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709189January 6, 2026
ELECTRICAL SYSTEM, AIR BAGS, STRUCTURE:BODY
Severe recurring roof water intrusion on 2022 GMC HUMMER EV; repeated failed repairs; interior rust/corrosion; safety concerns in high‑voltage EV. Vehicle: 2022 GMC HUMMER EV Edition 1 VIN: [XXX] Current mileage: ~12,000 miles   My vehicle has a recurring defect involving severe water intrusion into the cabin through/around the removable roof panels/roof sealing areas during rain. Despite repeated dealership repair attempts, the vehicle continues to leak. The ongoing water intrusion has caused visible corrosion (rust) on interior metal structures, including the floor area and seat rails/seat mounting areas. The corrosion indicates prolonged moisture exposure inside the cabin. The dealership has attempted to repair this water intrusion issue approximately six (6) separate times, and the defect remains unresolved. First documented repair attempt: 03/14/2023 (issue presented to dealership for correction) Most recent repair attempt/out-of-service: 12/29/2025 to 01/06/2026 The vehicle has spent weeks at the dealership across these attempts, including time waiting for parts and work completion. Even after these repairs, the vehicle is still leaking and the corrosion is still present.  Because this is a high‑voltage electric vehicle, I am concerned that water ingress and corrosion are compromising electrical wiring/connectors and safety systems located in/near the cabin floor and seat areas (including areas where sensors and connectors may be present). I am concerned this could increase the risk of electrical short, malfunction of safety systems (including airbag sensors), and in a worst case scenario a fire risk if moisture reaches sensitive electrical components. I can provide photos/videos of active water intrusion and corrosion and all repair orders upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682571August 23, 2025
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving down the street and suddenly lost all motive Power, vehicle became difficult to control. I have a video. The car also made a grinding feeling and very loud whining noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648877March 17, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY
When it rains, within 24 hours, the windows do not automatically move down enough to open the door on command of pulling the door handle. This disallows the ability to close the door back if the door is open, barely underneath the lip of the sky panels. Because of this power loss, the mirrors do not open, the door locks do not work, and the windows do not work. To be able to re-close the doors, the sky panels must be removed and either left off or replaced. Essentially rain leaks into the body where wiring that controls door locks, door windows, causing electrical failure of this circuit only. After some hours of time without intervention function, restores, presumably due to drying out of wet parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621197October 22, 2024
ELECTRICAL SYSTEM, SUSPENSION, VEHICLE SPEED CONTROL
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518043April 20, 2023
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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