GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10761452September 4, 2015
VEHICLE SPEED CONTROL
AFTER DRIVING VEHICLE TENDS TO LUNGE FORWARD EVEN AFTER BRAKES ARE STEPPED ON OR AFTER PARKED AT A RED LIGHT, IN THE FIRST CASE DRIVING AT HIGHWAY SPEEDS, THE SPEEDOMETER FREEZES AND HANGS, DURING THIS OCCURRENCE WE DO NOT KNOW WHAT SPEED LIMIT WE ARE GOING WHICH IS SCARY AND A SAFETY CONCERN ESPECIALLY WITH CHILDREN IN THE CAR, TO TROUBLESHOOT THE PROBLEM AND BRING SPEEDOMETER DOWN TO ZERO MPH, THE CAR WOULD NEED TO BE TURNED ON AND OFF NUMEROUS TIMES TO SET BACK TO ZERO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749022August 17, 2015
ENGINE
2004 ENVOY XUV, IMPECCABLY MAINTAINED, CAR WAS PARKED IN MY DRIVE WAY AND I STARTED IT TO GO TO THE STORE AND IT STARTED CHUGGING AND THEN ALMOST DIED, BUT THEN WENT BACK TO NORMAL BUT THE SERVICE ENGINE SOON AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON DASH.TURNED OFF ENGINE. RESTARTED, AND THE SERVICE ENGINE SOON LIGHT WAS STILL THERE SO MY HUSBAND HOOKED UP HIS CODE READER AND IT HAD THE CODE P1680 ( THROTTLE BODY POSTIONING CENSOR.) AND THIS ISN'T THE FIRST TIME IT'S DONE IT BUT THE ENGINE LIGHT HAS ALWAYS JUST FLASHED IT WOULD NEVER STAY ON SO WE COULD READ THE CODE. BUT IN ORDER TO FIX THIS YOU HAVE TO BUY A WHOLE NEW THROTTLE BODY HOUSING BECAUSE THE CENSOR IS BUILT INTO IT. AND IT ISN'T CHEAP. AT AUTOZONE IT IS $280.00. AND YOU HAVE TO ALSO BUY A GASKET FOR IT AND NEW INTAKE MANIFOLD GASKETS BECAUSE TO REMOVE THE THROTTLE BODY HOUSING WHICH IS CONNECTED TO THE MANIFOLD YOU HAVE YO REMOVE THE MANIFOLD ALSO. HOW IN THE WORLD DOES GM EXPECT US TO BE ABLE TO FIX THIS ISSUE IF IT'S ALWAYS SO MUCH MONEY FOR PARTS FOR THESE CARS. AND I ALSO HAVE ISSUES WITH MY BACK TAILGATE AND BOTH BIG WINDOW MOTORS. I HAVE REPLACED ONE BUT STILL SAVING UP TO REPLACE THE MIDDLE ONE AND I'VE ALSO HAD ISSUES WITH MY GAS TANK WHICH IS $677.00 OR MORE AT THE DEALERS FOR A NEW GAS TANK BECAUSE U CAN'T JUST FIX THE FILLER HOSE. SUCH FAILURES WILL EVENTUALLY KILL SOMEONE. SO I THINK GMC NEEDS TO TAKE A LONGER LOOK AT THESE GMC ENVOY XUVS AND GET SOME RECALLS OUT TO FIX THESE DANGEROUS PROBLEMS. AND HONOR ALL CARS THAT COME IN NO MATTER WHAT. BECAUSE WE HAD TO FIX THE GAS TANK ISSUE OURSELVES BECAUSE WE COULD NOT AFFORD TO BUY A NEW GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733695July 13, 2015
FUEL/PROPULSION SYSTEM
STARTED SMELLING GAS, STARTED DRIPPING FUEL. AFTER INVESTIGATING THE FUEL LINES COMING OUT OF THE FUEL PUMP WERE SEVERELY CORRODED AT THE TOP OF THE GAS TANK. DRIPPING GAS COULD HAVE CAUGHT FIRE. LEARNED THERE WAS A TSB ON THIS AND EXTENDED WARRENTY DUE TO CORROSION OF FUEL LINES. THE WARRENTY WAS FOR 10 YEARS OR 150K. THE VEHICLE IS NOW 11 YEARS OLD. I HAVE LIVED IN THE SAME HOUSE FOR EIGHT YEARS AND NEVER RECEIVED A RECALL OR TSB NOTICE FROM GMC. OVER 800$ FOR A NEW FUEL PUMP AND TO DROP GAS TANK FOR REPAIRS. WHILE THE VEHICLE IS A 2004 IT ONLY HAS 67K ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732130July 6, 2015
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE REAR DOOR, THE GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731977July 4, 2015
UNKNOWN OR OTHER
MY 04 GMC ENVOY WAS HAVING PROBLEM WITH THE BATTERY NOT HOLDING A CHARGE I WENT AND PURCHASED A NEW BATTERY AT AUTOZONE INSTALLED THE NEW BATTERY AFTER THE INSTALL WE WENT TO DRIVE OUR CAR AND THE AC WOULD ONLY BLOW THROUGH THE DEFROSTER VENTS AND FLOOR VENTS. I WENT ONLINE AND LOOKED AT MANY WEBSITES FORMS AND YOUTUBE VIDEOS WITH THE SAME COMPLAINTS OF OTHER OWNERS STATING THE SAME THING HAPPEN TO THEM AFTER REPLACING THE BATTERY. I HAVE FOUND OVER 5000 COMPLAINTS OF THE SAME ISSUE THIS SEEMS TO BEE A KNOWN ISSUE I BELIEVE THIS NEEDS TO BE RECALLED NOW MY AC WILL NOT WORK BECAUSE OF A KNOWN ISSUE WITH ENVOYS AS WELL AS TRAILBLAZERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725892June 18, 2015
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SUDDENLY EXPLODED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725198June 15, 2015
FUEL/PROPULSION SYSTEM
ABOUT 9-10 MONTHS AGO STARTED NOTICING A FUEL SMELL AROUND BACK OF TRUCK. REPLACED GAS CAP, BUT THE ODOR CONTINUED. INQUIRED AT LOCAL DEALER, BUT WAS TOLD THEY COULD NOT DETERMINE THE CAUSE. TRIED A LOCAL MECHANIC THAT I HAD USED BEFORE, BUT AT THAT TIME, THEY CLAIMED THEY FOUND NO CAUSE EITHER. ON MY THIRD TRIP TO LOCAL MECHANIC, WAS INFORMED THAT THERE IS A CRACK IN MY FILLER/GAS TANK CAUSING THE SMELL. FINALLY THEY FOUND THE CAUSE ONLY TO INFORM ME THAT NOW MY TRUCK IS BEYOND THE MILEAGE AND/OR DATE OF THE 'RECALL' THAT I WAS NEVER INFORMED ABOUT BY GMC ABOUT MY GAS TANK, AND IT WILL ONLY COST "ABOUT" $1200 TO REPLACE MY GAS TANK. I'VE RESIDED IN THE SAME HOME WELL LONGER THAN I'VE OWNED MY TRUCK, SO MY HOME ADDRESS, PHONE NUMBER AND EMAIL ARE ALL STILL THE SAME AS THEY WERE THEN, AND HAD NO NOTIFICATION THAT THEIR WAS ANY TYPE OF RECALL ON MY TRUCK. HAVE TRIED EMAILING AND SNAIL MAILING GMC ON MANY NUMEROUS OCCASIONS TO SEE IF I COULD GET ANY HELP WITH THE UNKNOWN OF RECALL, BUT HAVE YET TO RECEIVE ANY ANSWER WHAT'S SO EVER FROM THEM AT ALL. OBVIOUSLY, IF I HAD THE DISPOSABLE INCOME, I WOULD NOT BE PURSUING ANOTHER SOLUTION, BUT LIKE MANY, I CONTINUE TO LIVE PAYCHECK TO PAYCHECK AND MY TRUCK IS THE MAIN LIFELINE TO MAINTAIN WHAT LITTLE I CAN PROVIDE. IF YOU COULD PASS ALONG ANY INFORMATION ABOUT POSSIBLE RECALL ASSISTANCE I CAN RECEIVE, IT WOULD BE GREATLY APPRECIATED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725148June 14, 2015
EXTERIOR LIGHTING
WHEN I PARK MY CAR THE HEADLIGHTS COME BACK ON AFTER A MINUTE. THE ONLY WAY TO TURN THEM BACK OFF IS TAKE BATERY CABLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724742June 11, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE DRIVING, THE CONTACT SMELLED FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP WAS CORRODED AND THE ODOR WAS A RESULT OF A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723575June 5, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE PARKED AND ATTEMPTING TO OPEN THE WINDOW, THE REAR HATCH WINDOW EXPLODED. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED VARIOUS TIMES. THE CONTACT ALSO DISCOVERED A WHISTLING SOUND FROM THE BACK OF VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE WINDOW MOLDING AND THE HATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 208,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723268June 3, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE PASSENGER WINDOW ROLLED DOWN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM,VISIBILITY). THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723057June 2, 2015
AIR BAGS
MY AIRBAG LIGHT REMAINS ON, INDICATING THAT THERE IS A PROBLEM. THE DEALER CLAIMS THAT THE BAG WILL EITHER NOT DEPLOY, OR SUDDENLY DEPLOY FOR NO REASON UNLESS I REPLACE IT. I WAS TOLD THIS WAS NOT PART OF THE RECALLS...BUT IT IS CLEARLY A SAFETY ISSUE. I DON'T FEEL THAT I SHOULD PAY FOR THE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722867June 2, 2015
AIR BAGS, SEATS, UNKNOWN OR OTHER
GOING DOWN THE ROAD TO WORK MY AIRBAG LIGHT COMES ON AND WONT GO OFF AND NOW I CANT GET A INSPECTION STICKER THERE WAS NO REASON FOR MY LIGHT TO COME ON UNLESS THERE IS SOMETHING WRONG WITH VEHICLE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717576May 21, 2015
FUEL/PROPULSION SYSTEM
AFTER REFUELING THE VEHICLE, A STRONG ODOR OF GASOLINE WAS PRESENT AND THE "SERVICE VEHICLE SOON" LIGHT WAS LIT. USING THE ON-STAR VEHICLE DIAGNOSTIC SERVICE, THE DIAGNOSTIC CODE INDICATED A FUEL SYSTEM LEAK OR LOOSE GAS CAP. HOWEVER, UPON INSPECTING THE VEHICLE IT WAS FOUND THAT THE FUEL TANK INLET CHECK VALVE, WHICH IS PART OF THE FUEL TANK, WAS FRACTURED AND LEAKING FUEL. IN CHECKING WITH GMC, THERE WAS AN EXISTING NHTSA ACTION NUMBER: PE07014 CONCERNING THIS DEFECT FOR MY MAKE/MODEL/YEAR VEHICLE. A GMC SPECIAL COVERAGE POLICY EXTENSION (07099A) WAS ALSO IN EFFECT SINCE 2007 FOR 10 YEARS OR 150,000 MILES TO EFFECTIVELY REPAIR THIS KNOWN FUEL TANK DEFECT. THIS REPAIR INVOLVES A COMPLETE REPLACEMENT OF THE FUEL TANK. HOWEVER, GMC REFUSED TO REPLACE THE FUEL TANK AND COVER THE COST OF REPAIR BECAUSE MY VIN NUMBER WAS NOT IN THE LISTED RANGE. IN TRYING TO REPAIR THE VEHICLE IT WAS FOUND THAT THESE FUEL TANKS ARE ON BACKORDER FROM GM AS I SUSPECT MANY GMC ENVOY OWNERS ARE NOW BECOMING AWARE OF THIS SERIOUS DEFECT AND WERE NOT INFORMED AT THE INITIAL RECALL BECAUSE LIKE MY VEHICLE, THEY WERE NOT ON THE VIN NUMBER COVERAGE LIST. OBVIOUSLY THE GM VIN NUMBER RANGE FOR THIS DEFECT IS INCORRECT AND SHOULD BE EXPANDED TO COVER ALL KNOWN 2002-2004 ENVOY, ENVOY XL AND ENVOY XUV MODEL VEHICLES. THE COST OF REPAIR WAS OVER $1400. GMC IS THE ONLY SOURCE FOR THIS FUEL TANK AS THERE ARE NO OTHER OEM VENDORS. THIS IS A DANGEROUS DEFECT OF WHICH I BELIEVE MANY GMC ENVOY OWNERS ARE NOT AWARE OF AND CAN LEAD TO EXPLOSION AND SERIOUS INJURY IF LEFT UNDETECTED. GMC NEEDS TO RE-EVALUATE THE VIN NUMBER RANGES AND NOTIFY ALL MAKE/MODEL/YEAR OWNERS IMMEDIATELY TO CHECK FOR FUEL TANK LEAKAGE AND IF NECESSARY, COVER THE COST OF REPLACEMENT AND REPAIR. I HAVE SAVED THE FUEL TANK AND REPAIR RECEIPTS AND CAN SUPPLY PICTURES OF THE DEFECT IF REQUIRED/REQUESTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717877May 21, 2015
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
WHILE GOING APPROXIMATELY 60 MPH THE LOW BEAM HEADLIGHTS JUST GO OUT WITH ONLY THE PARKING LIGHTS AND FOG LIGHTS WORKING. ALSO MOST OF THE GAUGES ON THE INSTRUMENT PANEL DO NOT WORK INCLUDING THE GAS GAUGE. AFTER SOME INTERNET RESEARCH MANY OTHERS ARE HAVING THESE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714472May 4, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FUEL LEAKING UNDERNEATH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE FILLER NECK THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704442April 8, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 GMC ENVOY XL 370. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED TO PROVIDE A READING LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704531April 8, 2015
STRUCTURE:BODY:DOOR
MY REAR PASSENGER DOOR WON'T LATCH. IT WAS OPENED AND THEN WOULDN'T LATCH AGAIN. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS THE LATCH ASSEMBLY. THERE IS/WAS A RECALL FOR THE EXACT PROBLEM FOR THE 2002 AND 2003 GMC ENVOY. THE LATCH IS NOT LATCHING PROPERLY ON THE REAR PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703597April 3, 2015
VISIBILITY
AFTER FINISHING SHOPPING, I WENT TO MY CAR AND OPENED THE BACK DOOR TO PUT MY MERCHANDISE , AS SOON AS THE DOOR OPENED ABOUT 12 INCHES, THE GLASS BLEW UP AND SHATTERED EVERYWHERE. I'VE OWNED THIS SUV FOR 2 YEARS NOW AND NEVER HAD ANY ISSUE WITH THE BACK DOOR, IT WAS SHOCKING HOW A GLASS WOULD SHATTER LIKE THIS. IN ADDITION, IT IS VERY EXPENSIVE TO REPLACE THE GLASS ($500 AND UP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703647April 3, 2015
FUEL/PROPULSION SYSTEM
2004 GMC ENVOY XL (98000 MILES) FUEL TANK INLET CHECK VALVE FRACTURES CAUSING FUEL TO LEAK FROM TANK. POTENTIAL FIRE OR EXPLOSION DUE TO CRACK IN TANK GMC RECALL BUT NOT FOR MY VIN# SINCE THIS IS AN APPARENT FLAW IN TANK IT SHOULD BE FIXED BY GM IT WILL COST ME OVER $1500 FOR REPLACEMENT OF DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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