GMC Envoy Complaints (2002)
567 consumer complaints on file.
- #10499897February 25, 2013FUEL/PROPULSION SYSTEM
AT FUEL STATION, WITH A QUARTER TANK OF FUEL IN VEHICLE, THE NEW GAS OVERFLOWED OUT OF THE TANK FOR NO APPARENT REASON, RUNNING DOWN SIDE OF VEHICLE ONTO GROUND. NOT ABLE TO FILL TANK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499858February 24, 2013SUSPENSION
VEHICLE WAS SITTING LOW TO THE GROUND AND BOUNCING AROUND TAKING IT TO THE SHOP LOOKS LIKE AIRRIDE OUT. JUST HAPPENED OVER NIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10486532November 30, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN FUEL BEGAN TO SPRAY OUT OF THE FUEL TANK AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE RETAINER WOULD NEED TO BE REPLACED. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 02V121000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS). THE CONTACT'S VIN WAS INCLUDED IN THE RECALL HOWEVER, THE CONTACT WAS ADVISED THAT THE RECALL WAS EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485846November 23, 2012ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE POWER SEATS AND MIRRORS WOULD MOVE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483514November 6, 2012FUEL/PROPULSION SYSTEM
IT BEGAN WITH A GAS SMELL FOR SEVERAL WEEKS WITH NO WET AREAS OR DRIPS. NOW THEIR APPEARS TO BE A LEAK FROM THE GAS TANK OR FILLER TUBE AND IT HAS BECOME MORE SEVERE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480771October 16, 2012SUSPENSION
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE REAR SHOCKS WERE LEAKING, CAUSING THE REAR OF THE VEHICLE TO DROP ONTO THE WHEEL WELL. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER REPLACED THE AIR LINES. THE AIR LINE REPLACEMENT ONLY REMEDIED THE ISSUE TEMPORARILY. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER OR A LOCAL MECHANIC FOR FURTHER REPAIRS. THE FAILURE MILEAGE WAS 132,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10476933September 24, 2012FUEL/PROPULSION SYSTEM
I NOTICED A PUDDLE OF LIQUID UNDER VEHICLE . SO I CHECKED IT OUT AND FOUND TO BE GAS LOOKED UNDER VEHICLE AND SEEN THAT THE GAS TANK HAD STAINS ALL OVER IT LEADING FROM THE FILLER NECK WHERE IT ATTACHES TO THE FUEL TANK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460689June 5, 2012ENGINE, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
I BOUGHT THE CAR USED FEB. 2011 ABOUT MARCH 2011 SOMETIMES WHEN IT IS STARTED (NO SPECIFIC START TIME) THE CHECK ENGINE LIGHT WILL BE ON (NOT ALWAYS) AND THE CAR WILL DIE WHILE DRIVING APPROXIMATELY 25 TO 35 MILES PER HOUR. THIS IS NOT A ALL THE TIME PROBLEM, AND I CANNOT FIND A REASON WHY SOME DAYS IT DOES THIS AND SOME DAYS IT DOESN'T. ALSO SOMETIMES THE CRUISE CONTROL WORKS AND SOMETIMES IT DOESN'T. . ALSO SOMETIMES THE WIPERS STOP IN MID SWIPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453434March 29, 2012FUEL SYSTEM, GASOLINE
IN FEBRUARY OF 2012 I BEGAN TO NOTICE A VERY LARGE ODOR OF GASOLINE COMING FROM THE REAR OF THE VEHICLE. I HAVE OWNED THIS CAR SINCE SEPTEMBER OF 2009 AND THIS HAS JUST BECOME AND ISSUE. LOOKED UP VEHICLE RECALLS AND CAME ACROSS THIS. SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES, A FUEL FILTER FITTING CAN BECOME DISCONNECTED. IF THIS WERE TO OCCUR WHILE ATTEMPTING TO START THE ENGINE, A NO-START CONDITION WOULD RESULT AND FUEL WOULD BE PUMPED OUT THE FUEL FILTER ONTO THE GROUND. CONSEQUENCE: IF THE FITTING BECOMES DISCONNECTED WHILE THE VEHICLE IS IN MOTION, THE ENGINE WOULD STOP DUE TO INADEQUATE FUEL SUPPLY AND CAUSE A LOSS OF POWER STEERING ASSIST. IF AN IGNITION SOURCE WERE PRESENT, FUEL LEAKAGE FROM A DISCONNECTED FUEL FILTER FITTING COULD RESULT IN A FIRE. ACTIONS: DEALERS WILL REPLACE THE FUEL FILTER QUICK CONNECT RETAINERS. OWNER NOTIFICATION BEGAN SEPTEMBER 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020. GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537. FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA PAGE CONCERNING RECALL #02V121000 GM SAID MY CAR WAS NOT ELIGABLE FOR REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450890March 9, 2012ELECTRICAL SYSTEM, EXTERIOR LIGHTING
EXTERIOR LIGHTS, INTERIOR LIGHTS FLICKERING,,,CLUSTER GAUGES CHANGING STATE ON THEIR OWN,,, *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450304March 5, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING 25 MPH WHEN THE GEARS ON THE DIFFERENTIAL STARTED GRINDING AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE MECHANIC CONFIRMED THE FRONT DIFFERENTIAL FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 131,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10444320January 18, 2012VISIBILITY
I TOOK MY CAR TO JAY AUTO MALL IN COLUMBUS GA. AND WAS TOLD THEY WOULD NOT REPAIR THE FLAP ON THE WASHER FLAP THAT COVERS THE HOLE THAT DELIVERS THE WINDSHEILD WIPER FLUID TO CLEAN THE WINDSHEILD. I WAS TOLD THAT THEY WOULD HAVE TO BREAKDOWN THE COMPLETE DELIVERY SYSTEM OF THE WIPER FLUID TO FIX THE PROBLEM. THE DELIVERY SYSTEM WORKS FINE FOR THE PASSENGER SIDE. ALL I NEED IS A REPAIR OF THE WIPER FLAP ON THE DRIVERS SIDE. CAN YOU HELP ME?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442870January 8, 2012SEAT BELTS, VISIBILITY, ELECTRICAL SYSTEM
I DON'T KNOW WHY THERE IS NO IN INVESTIGATION WHEN THERE'S ALOT OF THE SAME VEHICLE GOING THROUGH THE SAME PROBLEMS MY 2002 HAS 118 000 AND IT HAD ALLLLLLLLLLLLLLLLLLL OF THE PROBLEMS THAT EVERYBODY COMPLAINED AND EVEN MORE THAN WHAT'S ALREADY THERE WRITTEN ALL U WAITING FOR IS SOMETHING REALLY BAD TO HAPPEN THEN U RECALL WHEN IS TO LATE THE TRANSMISSION WAS REPAIRED COMPLETELY AND THERE AGAIN THE SAME PROBLEM IN LESS THAN 3 MONTHS 4WD HAS BEEN SENT TO FIX MORE THAN 6 TIME STILL DON'T KNOW WHAT'S THE PROBLEM, BREAKS SQUEAKS ALL THE TIME, EVERY TIME IT RAINS GOT TO STOP CANT SEE CAUSE OF THE WIPERS, THE SEAT BELT RIPPED ON THE REAR SIDE, THE CLUTCH STAYS STUCK ON WHILE DRIVING, HEATERS DON'T WORK ON NUMBER 5 IT WILL TURN OFF, IF I PUT THE HEATER TO HEAT ALL AROUND MY VEHICLE TURNS OFF, THE FRONT WHEELS ONE IS MORE APART FROM THE BUMPER THAN THE OTHER AND WHEN IT SNOWS WITH OUT THE 4WD U DON'T GO NOWHERE IT GETS STUCK EVERYWHERE OR SLIDES............. HOPE THERE'S HELP. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10441170December 24, 2011ENGINE AND ENGINE COOLING, POWER TRAIN
WHEN I START THE TRUCK IN THE MORNING IT SOUNDS LIKE THE ENGINE IS REVVED UP WITH THE LOUD FAN NOISE. I HAD THE FAN CLUTCH REPLACED INDEPENDENTLY AND THE LOUD NOISE CONTINUES AND A SLIGHT LOSS OF POWER AT TIMES WHILE DRIVING AND IT FEELS LIKE IT'S TAKING TOO LONG SHIFT INTO THE NEXT GEAR. THE NOISE IS REALLY HEARD WHEN YOU ACCELERATE ON THE GAS PEDAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440627December 20, 2011VISIBILITY, SUSPENSION, POWER TRAIN, ELECTRICAL SYSTEM, AIR BAGS
RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT SUSPENSION POSSIBLY CRACKED, THE HEADLIGHT DOESN'T FACE STRAIGHT ON THE ROAD, THE AIR BAG ON THE PASSENGER SIDE HAS DEFECT THAT IF DEPLOYED CAN CAUSE BODILY INJURY TO THE PASSENGER, LICENSE PLATE ONLY WORKS WHEN ITS SLAMMED SHUT, AND HAVE ISSUE WITH THE ELECTRICAL UNDER THE DASH THAT APPARENTLY FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION..BUT YET GM WONT REPAIR IT !!! ALL OF THESE ARE PRIOR RECALLS, BUT BECAUSE I WASN'T THE ORIGINAL OWNER AND DIDN'T TAKE THE CAR IN WHEN THEY WERE FIRST ANNOUNCED, GM REFUSES TO MAKE MY ENVOY SAFE FROM CAUSING ME OR MY KIDS HARM. BECAUSE THE FIRST OWNER DIDN'T DO IT, OR BECAUSE ITS TOO LATE. IF A YEAR MAKE AND MODEL OF A CAR HAS A RECALL, WHY DOES IT MATTER WHEN THE ISSUE SURFACES, ITS OBVIOUSLY A CAUSE FOR CONCERN, WHY NOT REPAIR IT? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440416December 19, 2011ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND WITH ASSISTANCE, THE FLAMES WERE EXTINGUISHED. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE WIRING HARNESS BEING POSITIONED TOO CLOSE TO THE EXHAUST MANIFOLD. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10437615November 28, 2011AIR BAGS
CAR HAD A HEAD ON COLLISION WITH ANOTHER CAR THAT JUMP FROM THE OPPOSITE TRAFFIC. BOTH CARS WERE TOTALED BECAUSE OF THIS ACCIDENT, BUT MY AIRBAGS DID NOT DEPLOY AT THE TIME OF THE ACCIDENT. *KB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10432265October 20, 2011ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING 40 MPH WHEN THE LOW ENGINE POWER WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V289000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10423938September 6, 2011SUSPENSION
REAR SUSPENSION FROM FACTORY IS A AIRBAG SYSTEM. I FOUND THE REAR OF MY CAR ONE DAY DROPPED TO THE FLOOR. I DROVE IT TO THE DEALER AND FOUND MYSELF NOT BEING ABLE TO GO THE SPEED LIMIT CAUSE DRIVING THE VEHICLE DROPPED WAS CAUSING A LOT OF BOUNCING AROUND. I WAS TOLD BY THE DEALER THIS IS NOT A RECALL SO I WOULD HAVE TO PAY OUT OF POCKET. THIS IS A ENGINEERING PROBLEM NOT A SERVICE CALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10420870August 21, 2011STEERING
FAILURE OF POWER STEERING RACK - NO PRIOR SYMPTOMS, MAJOR LEAK OCCURRED W/O WARNING;REQUIRED REPLACING POWER STEERING RACK AND HOSES - TOTAL REPAIR COST - $1464.98. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0