GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10063976March 26, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
4-WHEEL DRIVE LIGHT, MY 2003 $35,000 ENVOY'S SERVICE 4-WHEEL DRIVE LIGHT CAME ON THE FIRST TIME AT 574 MILES. THE SECOND TIME AT 4,242 MILES. THE THIRD TIME AT 6,490 MILES. THE FOURTH TIME AT 9,387 MILES. IT WAS THEN TOWED IN FOR A FIFTH TIME JUST AFTER THAT FOR SEVERAL OTHER PROBLEMS. IT WENT THROUGH THREE IGNITION SWITCHES IN ONE WEEK. IT HAS HAD THE TRANSFER CASE MODULES, ACTUATORS, FRONT HUBS AND MORE DONE. IT HAS BEEN REPROGRAMED EACH TIME AS WELL. I HAVE ONLY OWNED THE VEHICLE FOR 9 MONTHS. I CONTACTED GM ABOUT THIS AND WAS TOLD ABOUT A REPURCHASE THEN TOLD NO. I HATE MY ENVOY AND I WILL NEVER PURCHASE ANOTHER GM PRODUCT!!!!!!! EVERYONE THAT ASKS ME ABOUT IT I TELL THEM MY STORY SO I HOPE IT GETS AROUND HOW BAD THIS IS AND HOW BAD THIS SUCKS! MY DEALERSHIP HAS BEEN HELPFUL BUT THE REPS FROM GM SUCK! I WAS NEVER GIVEN A REASON AS TO WHY THE GM REP (MOIZ AHMAD) SAID "NO" AND I WAS TOLD THAT HE NOT ONLY DOESN'T HAVE TO GIVE A REASON THAT HE DOESN'T HAVE TO CALL ME WHEN I ASKED FOR HIM TO. AND... THEY WILL NOT GIVE ME ANY INFORMATION TO EVEN CONTACT THIS GUY. "THEY DON'T HAVE TO". THEN WHEN I COMPLAINED THAT THIS WAS "UNEXCEPTABLE" AND ASKED TO SPEAK WITH A SUPERVISOR THE SUPERVISOR HUNG UP ON ME!!! I WAS NOT VERY SUPRISED TO SEE THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I LOOKED UP THE SERVICE BULLETINS AND RECALLS (AT ALLDATA.COM) AND THERE WERE SEVERAL BULLETINS ON THIS. GM NEEDS TO GET THE ENVOYS ACT TOGETHER!!!! I AM GOING THROUGH NY STATE LEMON LAW NOW. WISH ME LUCK! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063812March 24, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:WIRING
FAULTY WIRING IN BRAKE LIGHT CAUSED VEHICLE TO CATCH ON FIRE. GM HAS OFFERED TO REPAIR BUT I STILL DON'T FEEL IT IS SAFE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10062094March 13, 2004
ELECTRICAL SYSTEM
PROBLEMS WITH THE SOFTWARE. DRIVER 1 AND 2 REMOTES DONT ALWAYS WORK. MIRRORS CHANGE BY JUST UNLOCKING. SOMETIMES THE ELECTRIC SEAT RELEASE PUTS THE SEAT INTO DRIVER 2 POSITION. TRANSFER CASE ON OCCASION, ALL LIGHTS START TO BLINK AND YOU CAN HEAR THE TRANSFER CASE SWITCHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053913February 19, 2004
STRUCTURE:BODY
WHEN DRIVING OVER 55 MPH WIND CAUSED VEHICLE TO SHIFT FROM SIDE TO SIDE. ON TWO SEPARATE OCCASIONS THE WIND CAUSED THE VEHICLE TO BE PUSHED INTO A DITCH OFF OF THE ROAD. THERE HAD BEEN SLIGHT INJURIES SUSTAINED BOTH INSTANCES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10053401February 19, 2004
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
WHILE STOPPED THE ENGINE RAN AT 900 RPM'S. AFTER THE BRAKE WAS RELEASED THE RPM'S CLIMBED TO 1100 AND THE VEHICLE ACCELERATED SUDDENLY. THE DEALER REPLACED THE FUEL EMISSIONS CANISTER ONCE, AND RESET THE ELECTRICAL CODES, AND REPLACED THE FUEL TANK, BUT THE PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057417February 3, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE TRAVELING CONSUMER SMELLED A FUEL ODOR INSIDE VEHICLE. CONSUMER PULLED VEHICLE OVER, AND NOTICED FUEL LEAKING FROM UNDER VEHICLE . DEALERSHIP SERVICED VEHICLE, AND NOTICED FUEL LINE WAS DISCONNECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056260February 1, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN FILLING UP THE GAS TANK, OFTEN TIMES THE PUMP WILL NOT STOP AND THE PUMP WILL RUN ABOUT 3-5 SECONDS LONGER THAN IT SHOULD, CAUSING GAS TO SPILL. DEALER CHECKED AND FOUND NO PROBLEMS (BUT SAW ON THE WEBSITE ANOTHER USER EXPERIENCED THE SAME THING). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054425January 18, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
STEERING FAILED WHEN IN 4 WHEEL HI ALSO FRONT WHEELS LOCKED THERE WAS A RUBBING NOISE UNDER THE VEHICLE. SOUNDED LIKE THE TRANSMISSION WAS FALLING APART. HAD THIS PROBLEM BEFORE AND TOLD BY THE DEALER CAN'T FIND ANYTHING WRONG. HAD THIS VEHICLE ONLY 4 MONTHS. MAJOR PROBLEMS WITH 4 WHEEL DRIVE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053974January 13, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN PUTTING GAS IN THE VEHICLE IT SPILLS OVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048096January 9, 2004
TIRES, AIR BAGS
WHILE DRIVING 70 MPH, THE LEFT REAR TIRE BLEW OUT. THE DRIVER ATTEMPTED TO STEER THE VEHICLE TO THE SIDE OF THE ROAD BUT THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR BRUISES. *AK *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10050332January 8, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN THE LIGHT WENT OUT ON THE 4-WHEEL DRIVE, THE CONSUMER HAD TO THE SHUT VEHICLE OFF AND RESTART THE 4-WHEEL DRIVE.*AK DURING SNOW CONDITIONS, THE OWNER FOUND OUT THE VEHICLE WOULD NOT SHIFT TO 4 WHEEL DRIVE WHEN THE INDICATOR LIGHT WAS ON. IN ORDER TO RESTORE 4 WHEEL DRIVE THE VEHICLE MUST BE SHUT DOWN AND STARTED AGAIN UNTIL IT LIGHTS UP . THE VEHICLE HAS BEEN WORKED ON THREE TIMES WITH NO REPAIR ORDERS PROVIDED. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052517January 6, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
AIR CONDITIONER INTERMITENTLLY BLOWS WARM AIR. THIS AIR CONDITIONING FAILURE HAS BEEN REPORTED SEVERAL TIMES TO THE TWO DEALERS I HAVE MY 2003 GMC ENVOY SERVICED: BECK & MASTEN AND CHAMPION PONTIAC GMC. THE DEALERS SAID THE PROBLEM WAS A BAD SWITCH THAT THEY REPLACED EACH TIME I COMPLAIN OF THE AIR CONDITIONING FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052134December 30, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING THE 4 WHEEL DRIVE AUTOMATICALLY ENGAGED. THE CONSUMER TRIED TO MANUALLY DISENGAGE IT SEVERAL TIMES. THE DEALERSHIP WAS NOTIFIED, BUT HAS BEEN UNABLE TO RESOLVE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050823December 19, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN VEHICLE STARTED UP, 4-WHEEL DRIVE LIGHT CAME ON. DIAGNOSED AS NO CODES STORED IN ATCM. OLD ATCM PROGRAMMING SCANNED FOR CODES NO CODES STORED. REFLASHED ATCM WITH NEW UPDATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051580December 16, 2003
AIR BAGS:FRONTAL
THE TRUCK WAS INVOLVED IN A HEAD ON COLLISION AT 30 MPH. THE TRUCK SPUN AROUND AND WAS HIT AGAIN ON THE DRIVER SIDE. THE FRONTAL AIR BAGS FAILED TO DEPLOY, BUT THE SIDE AIRBAG DEPLOYED UPON IMPACT. THE ENTIRE FRAME NEEDED TO BE REPLACED. THE DRIVER SUSTAINED BACK, NECK AND KNEE INJURIES AS A RESULT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10049443December 9, 2003
AIR BAGS, STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY WIFE WAS DRIVING AROUND 35 MPH DURING A CLEAR DAY WHEN SUDDENLY THE STEERING WHEEL OF OUR 2003 GMC ENVOY STARTED WOBBLING AND SHE COULDN'T CONTROL IT ANYMORE. SHE STEPPED ON THE BRAKES BUT THE VEHICLE WOULDN'T STOP. THE VEHICLE WENT OVER THE CURB AND INITIALLY HIT A UTILITY POLE ON THE LEFT PASSENGER SIDE, THEN EVENTUALLY HIT THE TREE WITH THE FRONT BUMPER AND KNOCKED THE TWO STATIONARY OBJECTS DOWN. SURPRISINGLY, THE AIRBAG DIDN'T EVEN DEPLOY. THE INSURANCE COMPANY DECLARED THE VEHICLE TOTAL WRECKED AND UNREPAIRABLE. AS EXPECTED, GMC DECLINED RESPONSIBILITIES. THEY SENT A SO CALLED INDEPENDENT INVESTIGATOR BUT THEY WOULDN'T GIVE ME HIS PHONE NUMBER. THE REPORT THEY SENT CONTAINED ONLY RAW DATA ABOUT THE AIRBAG AND NOTHING ABOUT THE STEERING WHEEL. I WILL NEVER BUY OR RECOMMEND A GMC AGAIN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10050310December 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING TRANSMISSION KEPT SLIPPING OUT OF GEAR. DEALER COULD NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047275November 20, 2003
ELECTRICAL SYSTEM
ENGINE STALLING WITH VEHICLE IN MOTION OR WHEN STOPPED. 5 STALLS OCCURRED WITHIN PAST 1000 MILES. SOMETIMES VEHICLE, CHUGS/SKIPS JUST BEFORE STALLING. VEHICLE HAS BEEN SERVICED 3 TIMES FOR THIS PROBLEM SINCE OCTOBER 27TH AND STILL NOT CORRECTED AS OF THIS WRITING. USUAL STALL SPEED IS AROUND 20 MPH. ONE TIME WAS DRIVING AT 65 MPH ON INTERSTATE, ALL DASHBOARD WARNING LIGHTS CAME ON VEHICLE HESITATED BUT DID NOT STALL. CRUISE CONTROL ALWAYS STOPS WORKING IMMEDIATELY FOLLOWING STALLING INCIDENTS. HAS STALLED UPON STOPPING AT STOP LIGHT/SIGN. VEHICLE HAS HAD MANY ELECTRICAL PROBLEMS SINCE APPROXIMATELY 800 MILES INCLUDING WINDSHIELD WASHER SYSTEM FAILURE (TWICE), ABS LIGHT ILLUMINATING, AIRBAG LIGHT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044388November 19, 2003
SEAT BELTS:FRONT
THE DRIVER'S SIDE SEAT BELT WAS INOPERATIVE. THE BELT CONTINUOUSLY STUCK IN THE HOLSTER. THE DEALERSHIP REPLACED THE ENTIRE SEAT BELT SYSTEM, BUT THE PROBLEM REMAINED. *AK THE SEAT BELT LOCKED INTO PLACE WHEN THE VEHICLE WAS IN THE PARK POSITION. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047860November 12, 2003
STEERING
WHILE DRIVING AT 65 MPH, THE STEERING WHEEL JERKED HARD TO LEFT. THE VEHICLE THEN SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE AND PULL OVER TO THE SHOULDER. THE VEHICLE WAS TOWED. THE MECHANIC NOTICED THAT THE REAR PASSENGER WHEEL HAD FOLDED UNDERNEATH THE VEHICLE. THE AXLE HAD SHEARED OFF AND NEEDED REPLACING. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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