GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10899587August 30, 2016
FUEL/PROPULSION SYSTEM
VEHICLE HAS A INLET FUEL LEAK, A KNOWN ISSUE ON THE GMC ENVOY XL 4X4, BUT HAS PUT A 150,000 MILE CAP ON THE RECALL WHICH I FIND NEGLIGENT AS THE ISSUE STILL EXIST REGARDLESS OF MILEAGE, JUST SEEMS LIKE A WAY TO WORM OUT OF RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899260August 29, 2016
FUEL/PROPULSION SYSTEM
SMELL GAS IN AND OUT SIDE OF VEHICLE. FUEL LEAKING FROM THE GAS TANK DUE TO RUSTED LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901949August 27, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE IN MOTION ONLY, A ENGINE LIGHT ACCOMPANIED BY A REDUCED ENGINE POWER ENGAGES MAKING THE VEHICLE UNMANAGEABLE TO RESPONSE AND CAUSE THE VEHICLE TO STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893350August 5, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING THE VEHICLE ALL DASH LIGHTS AND GAUGES JUST STOP WORKING. THEY WILL COME BACK ON BUT THIS IS A SAFETY CONCERN WHILE DRIVING ON THE HIGHWAY. ALSO MY HEADLIGHTS GO ON AND OFF I HAVE CHANGED OUT THE BULBS THINKING THAT WAS THE ISSUE AND NO ITS NOT. ON MY WAY TO WORK THIS MORNING AT 530AM THEY STOPPED AND HAVE NOT TURNED BACK ON CAUSING ME TO PULL OVER AND NOW MISSING WORK TO FIGURE OUT THE PROBLEM. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING OF JUNE AND THE PROBLEM SEEMS IT'S GETTING WORSE. I CAN'T DRIVE 70 MPH ON A HIGHWAY AND HAVE MY HEADLIGHTS JUST STOP WORKING. I ALSO SMELL GASOLINE INSIDE MY VEHICLE FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887606July 21, 2016
FUEL/PROPULSION SYSTEM
I HAVE NOTICE MY TRUCK USE MORE GAS NOW AND I'M SMELLING GAS THE GAS READS LOW LIGHT COMES ON BUT I HAVE GAS IN THE TRUCK TOOK IT TO A SHOP AND I WAS TOLD ALL ENVOYS HAVE THIS ISSUE AND I NEED TO CONTACT THIS COMPANY IF I'M IN PARK THE TRUCK ON OR RIDING DOWN THE ROAD THE SMELL OF GAS IS LOUD AND THE GAS HAND MOVES TO EMPTY THEN BACK TO WHERE IT BELONGS I NEVER NOTICE GAS ON THE DRIVE WAY OR GROUND BUT WHEN THE SHOP PUTTGE TRUCK IN THE AIR YOU COULD SEE THE LEAK I HAVE BEING READING SO MANY REPORTS ON THE SAME PROBLEMS FROM ENVOYS GMC VECHILES ON MANY INTERNET SITES THIS IS MY ONLY VECHILE I'M ON A FIXED INCOME THIS PROBLEM IS ON GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860160April 18, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER SPECIAL COVERAGE ADJUSTMENT (CAMPAIGN NUMBER 07099) FOR THE FUEL SYSTEM. THE DEALER WAS UNABLE TO OBTAIN THE PART FROM THE MANUFACTURER WHO INDICATED THAT IT WAS NOT IN PRODUCTION. THE CONTACT WAITED AN EXTENDED PERIOD OF TIME AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PRODUCE THE PART TO SUPPLY TO THE DEALER FOR THE MANUFACTURER'S REMEDY. THE VEHICLE WAS STILL PARKED FROM JANUARY 2016 AND WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO DISCLOSURE AS TO WHEN THE PARTS MAY BE IN PRODUCTION TO RECEIVE THE REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859788April 15, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT NOTICED A FRACTURE ON THE DRIVER SIDE LOWER CONTROL ARM BRACKET THAT EXTENDED TO THE FRAME OF THE VEHICLE. THE LOWER CONTROL ARM BRACKET WAS ALSO COMPLETELY RUSTED. THE CONTACT RESEARCHED AND FOUND THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V260000 (SUSPENSION). THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED, BUT NOT ACCORDING TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854621April 10, 2016
VISIBILITY/WIPER
I RECENTLY PURCHASED MY ENVOY AND THE WIPERS WORKED MOST OF THE WAY HOME, THE PASSENGER SIDE STOPPED WORKING . THEN THE DRIVER SIDE WOULD NOT GO DOWN WHEN SHUT OFF. NOW WHEN I TURN THEM ON THEY HOP UP AND GO RIGHT BACK DOWN AND DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839924March 4, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING THE VEHICLE TO THE DEALER AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE FUEL PUMP WAS REPAIRED AND THE CONTACT WAS ADVISED NOT TO FILL THE TANK ABOVE HALF. WHEN THE CONTACT PLACED FUEL IN THE VEHICLE, IT LEAKED ONTO THE GROUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. UPDATED 04/21/2016*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838767February 27, 2016
FUEL/PROPULSION SYSTEM
FUEL IS LEAKING OUT THE TOP OF TANK SOMEWHERE. CAN'T SEE EXACTLY WHEE WHILE RUNNING. DOESN'T RUN OUT WHEN VEHICLE IF NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825609February 11, 2016
SUSPENSION, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE LOWER CONTROL ARM CAMBER ON THE FRONT AND REAR TIRES WERE WORN DOWN ON MORE THAN ONE OCCASION CAUSING THE TIRES TO HAVE TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS CONCLUDED THAT THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823934February 3, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. WHEN THE CONTACT FILLED THE VEHICLE WITH A FULL TANK OF FUEL, THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. ONCE THERE WAS ABOUT A QUARTER TANK OF FUEL LEFT, THE ODOR DISAPPEARED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK COMING FROM A CHUCK VALVE OF THE FUEL TANK. THE FUEL TANK, CHUCK VALVE, AND FILL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S VEHICLE WAS INCLUDED IN A RECALL ISSUED FROM THE MANUFACTURER, BUT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821834January 23, 2016
FUEL/PROPULSION SYSTEM
GM SPECIAL COVERAGE PROGRAM, 14423 TOLD REPAIR PART NOT AVAILABLE TILL MAY 2016 & IS A HAZARD TO DRIVE. GM'S SOLUTION TO PROBLEM SO THAT VEHICLE CAN BE DRIVEN TILL MAY IS TO NOT FILL FUEL TANK ABOVE ONE HALF. REFUSED DUE TO VEHICLE HAZARD & PERSONAL SAFETY. VEHICLE REMAINS AT GMC DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816848December 29, 2015
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING THE ENVOY AT ABOUT 45 MPH, A WARNING LIGHT SAYING "REDUCED ENGINE POWER" CAME ON SUDDENLY, THE CAR DROPPED DOWN TO ABOUT 20 MPH, AND THAT CONTINUES TO OCCUR. I CAN TURN OFF AND RESTART THE CAR, BUT THE PROBLEM RETURNS WITHIN A MINUTE AFTER DRIVING IT AGAIN. I STARTED INVESTIGATING WHAT THAT MEANS ONLINE, AND, AS WITH ANYTHING ELSE ON THE INTERNET, I SEE MANY OPINIONS, GUESSES, AND POSSIBILITIES. COULD BE A BAD SENSOR, BAD THROTTLE CONTROL, BAD WIRE CONNECTIONS, ETC. BUT THIS MUCH APPEARS CLEAR: (1) IT IS A GM PROBLEM, AND A VERY, VERY COMMON ONE. (2) IT IS A DANGEROUS PROBLEM. THIS SEEMS PRETTY OBVIOUS - THE CAR SUDDENLY LOSES SPEED AND EVIDENTLY SOMETIMES STALLS OUT ALTOGETHER. BUT HEARING ABOUT SO MANY OTHER PEOPLE'S SCARY EXPERIENCES JUST CONFIRMS THIS. (3) IT CAN BE DIFFICULT AND EXPENSIVE TO DIAGNOSE AND FIX. WHEN I THINK OF THESE FACTS, COUPLED WITH GM'S RECENT HISTORY, I IMMEDIATELY THINK "RECALL." THIS CERTAINLY APPEARS TO BE AN APPROPRIATE SITUATION FOR A MANUFACTURER TO STEP IN AND FIX THE ISSUE BEFORE MORE PEOPLE GET ANGRY WITH GM, GET HURT, OR GET KILLED. I CALLED THE DEALER WHO SOLD THE CAR (I AM THE SECOND OWNER), IN COLUMBUS, OHIO. I WAS TOLD THAT I CAN BRING IT IN FOR A DIAGNOSIS FOR $110. (GEE, THANKS - WOULDN'T HAVE THOUGHT OF THAT.) THE CUSTOMER REP LOOKED UP THE VIN AND SAID THAT THE VEHICLE WAS NOT ELIGIBLE FOR RECALL OR ANY SPECIAL POLICY. THEREFORE, I AM CONTACTING YOU IN HOPE THAT SOMETHING ELSE CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811821December 22, 2015
UNKNOWN OR OTHER
THE REAR WINDOW OF THE 2002 ENVOY XL EXPLODED WHILE SITTING IN THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810104December 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,349.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806238November 23, 2015
EXTERIOR LIGHTING
HEADLIGHT LOW BEAMS SUDDENLY TURNED OFF WHILE DRIVING DOWN THE ROAD AT NIGHT. THE FIRST TIME IT HAPPENED, THEY TURNED BACK ON AFTER A FEW SECONDS. THE NEXT YEAR IT HAPPENED, THEY STAYED OFF UNTIL PULLING OVER, TURNING OFF THE CAR AND RESTARTING IT. THIS PROBLEM HAS BEEN REPORTED BY OTHERS ON THE INTERNET, AND SEEMS TO BE RESTRICTED TO THE CHEVY TRAILBLAZER AND GMC ENVOY. THE REPORTED FIX IS TO REPLACE THE LOW BEAM RELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763342September 13, 2015
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE LOSES POWER DRASTICALLY WHEN GOING UP ANY INCLINE. WAS GOING 65 AND SPEED DROPPED TO 35 GOING UP SLIGHT GRADE HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763343September 13, 2015
VISIBILITY/WIPER
WHEN USING THE WIPERS, THEY WILL WIPE OK FOR A COUPLE OF SWIPES AND THEN GET STUCK AND SHIMMY DOWN THE WINDSHIELD. SOMETIMES THEY JUST STICK IN PLACE. IT DOESN'T MATTER WHAT SPEED WE GO OR IF WE ARE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763345September 13, 2015
UNKNOWN OR OTHER
HAVE ISSUES WITH 4WD. VEHICLE DOES NOT WANT TO ENGAGE IN 4WD HI OR LOW. TRIED IN PARK & NEUTRAL WHILE PARKED AND ALSO WHILE DRIVING AT A LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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