GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10102087December 3, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I WAS STOPPED AT A DRIVE UP ATM AND THE CHECK ENGINE LIGHT CAME ON. I CALLED ONSTAR AND THEYASKED THAT I CHECK THE GAS CAP WHICH I DID. LATER THAT DAY WHILE PARKED ON A SLOPING DRIVEWAY FOR AN HOUR I FOUND GASOLINE LEAKED AND COVERED THE DRIVEWAY. THE CAUSE WAS A CRACK IN THE GAS TANK JUST BELOW THE FILLER NECK. I WAS OUT OF THE STATE; MY SON'S MECHANIC SAID THAT I CAN DRIVE HOME AS LONG AS THE TANK IS LESS THAN HALF FULL. NO PRIOR REPAIR ON THE FUEL TANK OR REQUIRED ITS REMOVAL. I CALLED GMC ANDWAS TOLD THAT THERE WAS NO RECALL BUT THE PERSON (TRACY) THAT I SPOKE TO SAID THAT THIS HAS OCCURED TO A NUMBER OF VEHICLES GMC ENVOY XL 2003. MY DEALER EVEN STOCKS THE FUEL TANKS FOR THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101930November 30, 2004
AIR BAGS
WHILE DRIVING, UPON IMPACT THE AIR BAGS DID NOT DEPLOY AFTER BEING STRUCK IN A SERIOUS FRONT END COLLISION. *BF *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101796November 30, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
RECALL 04V046000/WINDSHIELD WIPER ASSEMBLY: AFTER TAKING THE VEHICLE TO THE DEALER FOR THIS REPAIR WASHER FLUID FAILED TO OPERATE. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AND LEARNED THAT THE DEALER FAILED TO REPLACE THE ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100693November 29, 2004
AIR BAGS:FRONTAL
THE CHECK ENGINE LIGHT CAME ON AND I SMELLED GAS. THE DEALER INFORMED ME THAT THERE WAS A CRACK BETWEEN GAS TANK AND THE FILLER NECK. THE FUEL TANK WAS NEVER WORK ON OR REMOVED BEFORE. BECAUSE I DID NOT HAVE THE EXTEND WARRANTY AND HAD 56,00 MILE THERE WAS NOTHING THEY COULD DO FOR ME. THEY ALSO TOLD ME THAT THIS WAS A RARE THING BUT THEY ARE STILL NOT WANTING TO ASSIST ME IN THE REPAIR WHICH WILL COST A $1,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083661November 17, 2004
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
THE CONSUMER INVOLVED IN A ROLL OVER ACCIDENT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES AND THE FRONT PASSENGER'S SEAT BELT FAILED, THE PASSENGER WAS EJECTED FROM THE SEAT AND WAS KILLED. THE SEAT BELT AND AIR BAG EFFECTIVENESS WAS QUESTIONABLE. *AK *SC THIS COMPLAINT WAS NOT FILED BY THE CONSUMER. ODI FOLLOWED UP WITH THE PERSONAL INFORMATION PROVIDED AND THE CONSUMER WAS NOT AWARE OF THIS COMPLAINT. THE CONSUMER WHO WAS DRIVING THE VEHICLE WAS JUST RELEASED FROM THE HOSPITAL. THE CONSUMERS WIFE WAS KILLED IN THE CRASH AND COULD NOT REMEMBER THE DETAILS OF THE INCIDENT. CW POLICE DEPARTMENT WAS CONTACTED BY ODI. THE DRIVER LOST CONTROL WHILE TRAVELING ABOUT 68 MPH. MULTIPLE ROLLOVER. SEAT BELT ON PASS SIDE BUCKLED AFTER CRASH WITH SOME LOAD MARKS ON THE WEBBING. PASSENGER SIDE DOOR TORE FROM THE HINGE. CAUSE UNKNOWN. OFFICER INVESTIGATING CRASH DID NOT THINK A VEHICLE DEFECT WAS RESPONSIBLE FOR THE FATALITY. CRASH EXTREMEMLY SEVERE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10099594November 8, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATED THE ROTORS AND BRAKES WERE RUSTED. THIS RESULTED IN EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096707November 3, 2004
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE, VISIBILITY:GLASS, SIDE/REAR, FUEL SYSTEM, OTHER, EQUIPMENT:ELECTRICAL
THE CONSUMER TOOK THE VEHICLE IN FOR THE INSTRUMENT PANEL NOT WORKING. THE ODOMETER DID NOT SHOW A READING. THE SIDE MIRRORS MOVED ON THEIR OWN. *JB THE RADIO WAS INOPERATIVE, THERE WERE PROBLEM WITH ON STAR, THE A/C FREON WAS GOING INTO THE VEHICLES INTERIOR, FUEL LEAKED FROM THE TANK AND HAD RUN DOWN THE LEFT SIDE OF THE VEHICLE/DOOR, THE BELL LIGHT AND MESSAGE WARNED LOW FUEL WHEN THE TANK WAS AT IT'S CAPACITY, THE LIFTGATE WOULD NOT LATCH. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098084November 1, 2004
ELECTRICAL SYSTEM
WE HAVE HAD SEVERAL PROBLEMS FROM THE REAR WINDOWS IN THE REAR OF THE VEHICLE. THE REGULATORS HAVE BROKEN ALLOWING THE WINDOW TO FALL DOWN INTO THE DOOR. THIS USUALLY HAPPENS A BAD TIME SUCH AS IN A STORM. THE DEALER HAS REPLACED THE REGULATOR. THE BRAKE LIGHT HAS BEEN REPLACED SEVERAL TIMES FOR FAILURE TO WORK PROPERLY. THE DEALER HAS REPLACED THE CIRCUIT BOARD TWICE. THE FOUR WHEEL DRIVE SWITCH WOULD SHUT OFF AFTER YOU TRIED TO PUT IT BACK INTO 2-WHEEL DRIVE. THE DEALER REPLACED A FAULTY SWITCH. SEVERAL TIMES THE ENGINE WOULD STALL AND THE INSTRUMENT PANEL WOULD GO CRAZY. NOW, THE CAR IS SITTING IN MY YARD AND WILL NOT START. WHEN YOU TURN THE IGNITION, THE INSTRUMENT PANEL SHOWS THAT THERE IS 40 POUNDS OF OIL PRESSURE AND THE MPH IS 90 AND THE CAR IS NOT EVEN RUNNING. THE DIC SAYS THAT THE BRAKE SYSTEM NEEDS SERVICING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098980October 28, 2004
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH, STRUCTURE
CONSUMER COMPLAINED ABOUT TAIL LIGHTS MALFUNCTIONING. ALSO, WHILE DRIVING, CONSUMER COULD HEAR THE AIR COMING INSIDE THE VEHICLE. IN OTHER WORDS, THE VEHICLE WAS NOT AIR TIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096868October 5, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS FAILED INTERMITTENTLY. MOTOR REQUIRED SEALING OR REPLACEMENT. *BF THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE WINDSHIELD WIPER MOTOR, HOWEVER IT TOOK ONE MONTH TO GET AN APPOINTMENT. WHEN THE CONSUMER DID DROP OFF THE VEHICLE HE WA ASSURED THE VEHICLE WOULD BE READY BY THE END OF BUSHINESS. THE CONSUMER RECEIVED A PHONE FROM THE DEALER STATING THE VEHICLE HAD NOT BEEN LOOKED AT. THE CONSUMER STATED A 15 MINUTE INSPECTION AND POSSIBLY AN ADDITIONAL 15 MINUTES IT THE MOTOR REQUIRED SEALING OR REPLACEMENT WOULD HAVE BEEN AN EXTRA DAY THE DEALER NEEDED TO PERFORM THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093486October 2, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
OUR 2003 GMC ENOVY XL HAS JUST HAD THE GAS TANK REPLACED AGAIN DUE TO CRACKING OF THE PLASTIC TANK. THIS OBVIOUS DESIGN FLAW IS HAPPENING BETWEEN THE FUEL TANK NECK AND THE FUEL TANK. THE ENGINE CHECK LIGHT CAME ON AND THERE WAS A GAS SMELL. THE VEHICLE WASN'T ACCELERATING AS IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095200September 28, 2004
TIRES
WHILE DRIVING THE VEHICLE'S RIGHT FRONT TIRE BLEWOUT WITHOUT WARNING. *NM THE TIRE SEPARATED FROM THE RIM AND HIT THE REAR OF THE VEHICLE CAUSING DAMAGE. THE RIM WAS ALSO DAMAGED DURING THE BLOWOUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092770September 14, 2004
STEERING, STRUCTURE
VARIOUS PROBLEMS WITH 2003 GMC ENVOY. *MR THE WAS A "PINGING," ON THE DRIVERS SIDE. THE POWER STEERING FLUID WAS LOW AND THE STEERING GEAR HAD AN INTERNAL FAILURE, THE DRIVERS DOOR MADE A RATTLING NOISE ALONG WITH HOOD RATTLING. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090644September 8, 2004
SUSPENSION:REAR
THE VEHICLE WAS REAR-ENDED AT ABOUT 45 MPH. THE BACK-END NOW FISHTAILS, AND THERE'S TREMENDOUS BODY-ROLL WITH THE SLIGHTEST TURN OF THE STEERING WHEEL. BODY WORK WAS COMPLETED TO REPAIR THE BECK-END, BUT NO WORK HAS BEEN DONE TO THE SUSPENSION. THREE SEPARATE TRIPS TO THE DEALER'S SERVICE DEPARTMENT CLAIM THAT THE EXCESSIVE BODY ROLL IS A CHARCTERISTIC OF THE CAR AND THAT THERE IS NO WORK TO BE PERFORMED. THE VEHICLE IS UNSTABLE AT BEST, AND DANGEROUS WHILE CHANGING LANES AT FREEWAY SPEEDS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10089054September 3, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IN FOUR DIFFERENT CASES ON MY 2003 GMC ENVOY THE REAR DOOR LATCH MECHANISMS FAILED TO WORK. IN AT LEAST ONE CASE THE LEFT REAR DOOR FAILED TO OPEN FROM EITHER THE INSIDE OR THE OUTSIDE. THE LEFT REAR DOOR HAS STUCK BUT NEVER FAILED TO OPEN, ALTHOUGH IT IS A FIGHT TO DO SO. THE LAST TIME I RETURNED THE CAR THEY REPLACED THE ENTIRE LATCH ASSEMBLY ON THE RIGHT SIDE, WITH THE DEALER TELLING ME THEY HAVE NEVER HAD COMPLAINTS. I FOUND THIS TO BE UNTRUE AS CONVERSATIONS WITH MANY OWNERS OF THE GMC ENVOY AND CHEV. TRAILBLAZER HAVE SEEN THE SAME THING. MY BIGGEST CONCERN IS THAT IN THE CASE OF AN EMERGENCY IF THE REAR DOORS DON'T WORK HOW DO WE GET OUR CHILDREN OUT OF THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089621August 24, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION
UPON STARTING THE VEHICLE AND TAKING OFF THE GEAR SHIFTED, AND THEN DROPPED DOWN TO THE CORRECT GEAR IT SHOULD HAVE BE IN. TRANSMISSION WAS REPLACED WITHIN THE FIRST SIX MONTHS. ALSO, STARTER MADE A CLICKING NOISE SEVERAL TIMES BEFORE STARTING. THEN THE VEHICLE SHUT DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088044August 17, 2004
TIRES:TREAD/BELT
MICHELIN, P245/65R17, DOT# M3KTD2CX3002. CONSUMER WAS DRIVING AT 70 MPH AND THE TIRE BLEW OUT. PIECES BLEW ACROSS THE HIGHWAY. CONSUMER PULLED OVER TO THE LEFT LANE AND SOUGHT HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088048August 17, 2004
TIRES
WHILE DRIVING ON THE HIGHWAY AT 75 MPH FRONT PASSENGER SIDE TIRE BLEW OFF, LEAVING ONLY THE RIM ATTACHED TO THE SPINDLE. SPARKS IGNITED WHEN THE RIM CAME IN CONTACT WITH THE CONCRETE. CONSUMER WAS ABLE TO CONTROL THE VEHICLE, AND ALLOWED IT TO COAST TO A STOP. *AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083618July 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING ON RAINY DAYS DOORS LEAK WATER ONTO THE INSIDE OF VEHICLE. CONSUMER TOOK VEHICLE TO DEALER SEVERAL TIMES. HOWEVER, DEALER COULD NOT FIND CAUSE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083607July 26, 2004
ELECTRICAL SYSTEM:HORN
CONSUMER COMPLAINED ABOUT A HORN PROBLEM. THE HORN WORKED INTERMITTENTLY. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM 3 TIMES, BUT WAS ABLE TO CORRECT THE PROBLEM ON THE FOURTH TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy